LCN 8310-2420 User manual

Model 8310-2420 Installation Instructions
Description
Actuators
Available faceplates:
Dual Single Gang “Push to Open/Push to Lock” with
illuminated flush mount box
Double Gang “Push to Open” with illuminated flush mount
box
E-strike
Provided faceplates:
• 4-7/8” x 5/8” (ANSI Square/Hollow Metal)
• 6-7/8” x 5/8” (Aluminum)
• 7-7/8” x 5/8” (Wood Door)
• Transformer
• Open style, channel bracket, two-hole chassis mount.
• 120 VAC @ 60 Hz.
• Minimum 6” leads
• Class B insulation (130° C)
Cabinet
• 11-1/16” x 7-7/8” x 2-11/16”
• Power Supply (blue circuit board), Relay Module (green
circuit board), and two terminal buses
• Must be set to 24VDC output
Parts lists
Main parts list
Item
#Description Quantity
1 “Push to Open” switch 1
2“Push to Open/Push to Lock” combo
switch 1
3 LED electrical board 2
4 LED diffuser 2
5 Power supply/relay cabinet 1
6 Door position switch 1
7 Flush mounting boxes 2
Item
#Description Quantity
8 “Wait for Door to Close” vinyl decal 1
9“Door locked when red/unlocked when
green” black vinyl sign 1
10 “Door occupied when red/vacant
when green” black vinyl sign 1
11
E-strike with 3 faceplates and
hardware (see the E-strike parts list
below)
1
12 Transformer 1
E-strikes parts list
Item
#Description Quantity
1E-strike (comes pre-installed w/ ANSI
faceplate) 1
2 Aluminum faceplate 1
3 Wood faceplate 1
4Faceplate template 3
5 24V female connector 1
6 Varistor (MOV) 1
7 Trim plate 1
Item
#Description Quantity
8 Mounting brackets 2
9 Wire nuts 4
10
#10-32 x ½” machine screws
(installed w/ ANSI faceplate on
e-strike)
2
11 #10 - 1¼” wood screws (used for
mounting brackets to wood frame) 2
12
M5 x 12mm machine screws (for
mounting brackets - 2 screws for
securing the frame brackets and 2
screws for securing the electric strike)
4
8310-2420 Push Plate Restroom Kit
CAUTION
The product warranty will be voided if the product is mounted for an exterior door and/or is exposed to elements.
For cleaning purposes, do not expose components to extreme wash-down.
The electric strike is not water-proof.

Technical specifications
Actuators
Descriptions 8310-2420 Series
Input voltage
(for LED electronic board)
24V DC
Current draw
(for LED electronic board)
110 mA @ 24 VDC
Contact rating 3A @ 30 VDC
Lumina red 14.8 lumens, 1600 mW
Lumina green 3.8 lumens, 330 mW
Sounder 3200 ± 300 Hz @ 85 dB
Relay contact 1 x Form C
Mounting 4 x #12 wood screws with anchors
Construction Flame-resistant black ABS (insert-translucent ABS)
Finish Attractive pebble finish
Dimensions 6 1/2” x 6 1/2” x 2” (165 mm x 165 mm x 51 mm)
E-strike
Descriptions 8310-2420 Series
Voltage 24 DC
Current Draw 150 mA maximum @ 24 VDC
Static strength 1000 lbs.
Dynamic strength 50-. lbs.
Mode Field selectables
Fail safe/fail secure
Mechanical adjustment Strike body/faceplate
Operation DC-silent
Duty Continuous
Dimensions (body) 3 3/8” x 1 7/8” x 1 7/32” (86 mm x 47 mm x 31 mm)
Transformer
Descriptions 8310-2420 Series
Input voltage 120V AC
Output voltage 24V AC @ 60 Hz
Class B2
Power 50 VA
DPS Switch
Descriptions 8310-2420 Series
Power max. 3.0 W
Electrical configuration SPDT
Suggested Wiring 22AWG
Gap distance max. 0.75”
Operation at a glance
When the exterior PUSH TO OPEN button is pressed it will trigger the PBTN input on its electrical board causing its N.O.
relay contact to send a momentary closure to the outside PUSH TO OPEN on the restroom kit allowing the door to swing
open. When the interior PUSH TO LOCK button is pressed, it will trigger the PBTN input on its electrical board, causing its
N.O. relay contact to send a momentary closure to inside PUSH TO LOCK , causing the restroom kit to lock the restroom
and switch the electrical board colors from green to red. The inside PUSH TO OPEN button is wired directly to inside PUSH
TO OPEN on the restroom kit. When pressed, the restroom will unlock and the door will swing open. The restroom can also
be unlocked by opening the door from the inside, which will break the door contact circuit, causing the restroom kit to reset
and unlock the door. The electrical board will switch back to green, signaling that the restroom is now vacant.

Installation
1 Mounting
CAUTION
The product warranty will be voided if the product is mounted for an exterior door and/or is exposed to elements.
For cleaning purposes, do not expose components to extreme wash-down.
The electric strike is not water-proof.
LIMPORTANT: Do not apply power to the unit until you have fully read the instructions and have made the required
adjustments!
Actuators
LNOTE: Actuators are for interior use only!
1a Prepare the cut-out for the unit and fit in the dry wall bracket.
1b Slide in the black vinyl behind the flush enclosure and fit them inside the dry wall bracket.
1c Ensure the two mounting holes on the bracket and the flush enclosure align. Use the 8-32 Phillips screws to completely
tighten in place.
1d Place the electronic board inside the flush enclosure, making sure the screw holes on the electronic board align with the
screw holes inside the flush enclosure. Use the #6 x 3/8” self-tapping screws to tighten the electronic board in place.
1e Place the diffuser insert inside the flush enclosure, making sure the mounting screw holes on the diffuser insert and the
flush enclosure align.
For Push to Open switches
a. Use the 6-32 hex head screws to tighten the diffuser
insert slightly.
b. Fit in the assembled push plate by locating the screws
with the holes on the back plate.
c. Fit the hex key through the hole on the face plate and
completely tighten the 6-32 screws in place.
For Push to Open/Push to Lock combo switch
a. Fit the plastic spacer inside the diffuser insert.
b. Place the combo switch inside the diffuser insert,
making sure the mounting holes on the board and on
the back plate align.
c. Use the 6-32 Phillips screws to tighten in place.
LNote: Do not overtighten!
Flush electronic board
enclosure
Black vinyl Dry wall bracket
8-32 x 1-1/2”
Phillips screw
(2 pcs)
#6 x 3/8” Phillips
self-tapping screw
(2 pcs)
6-32 Phillips
screw (2 pcs)
Diffuser
Electronic board
Plastic spacer
(For use only on Push to Open)
Label
Electronic Board Dip Switch Settings
1REM/LOC
RELAY
SPEAKER
2
3
Enable
ON
1RED
GREEN
BLUE
2
3
Active Color
ON
RED
GREEN
BLUE
1
2
3
Idle Color
ON
= Switch Position

E-strikes
LNote: This can only be used with cylindrical locks. These cannot be used with mortise locks, deadbolts, or rim
exit devices. Allegion suggests a storeroom function for a cylindrical lockset when paired with an e-strike (ex. the
Schlage ND-Series ND80).
LNote: this e-strike is not rated for preloading (pressure against the strike when the door is closed).
1a Prepare the door jamb, per the drawing below.
1b Confirm whether the strike is for fail safe or fail secure mode.
1c Install the mounting brackets to the jamb using M5 x 12mm screws and pressed metal nuts. Do not tighten.
1d Install electric strike jamb by attaching with #10-32 screws and lock washers.
1e Secure M5 x 12 screws hold mounting brackets to jamb.
How to modify fail-safe to fail-secure, or vice versa.
1a Loosen the screw, as per the product diagram below.
1b Rotate the set plate 180° and slide the plate until it is properly seated.
1c Tighten the screw.
Fail-Safe mode when
Mode Selector is pointing to Fail Safe
Fail-Safe mode when
Mode Selector is pointing to FS
Fail-Lock mode when
Mode Selector is pointing to Fail Lock
Set Screw
Mode Selector
Mode Selector Set Screw
LNote: The products are intended to be installed in accordance with the installation wiring diagram, mechanical
assembly drawings provided with each product, the local authority having jurisdiction (AHJ) and the National
Electric Code, NFPA 70. When installed in fail secure mode (power loss results in locked door), the local authority
shall be consulted with regard to the use of possible panic hardware to allow emergency exit from the secure area.
The electric door strike shall be installed in such a way and in such a location so as to not impair the operation of
an emergency exit device or panic hardware mounted on the door.
Mounting Bracket
Spacer
(optional by others)
Spacer
(Optional by others)
Spacer
(Optional
by others)
M5x12mm Flat-Head Screw (2pcs)
Optional Trim Plate
Jamb
M5x12mm
Flat-Head
Screw
(86mm)
3-3/8”
(187mm)
7-3/8”
(36mm)
1-3/8”
(200mm)
7-7/8”
(86mm)
3-3/8” (86mm)
3-3/8”
(168mm)
6-3/8”
(31mm)
1-7/32”
(31mm)
1-7/32”
(31mm)
1-7/32”
(105mm)
4-1/8”
(124mm)
4-7/8”
(89mm)
3-1/2”
(155mm)
6-1/8”
(173mm)
6-7/8”
(144mm)
5-11/16”
ANSI square/Hollow metal Aluminum
Wood

Optional trim plate installation
Used for retrofit installation, if gaps need to be filled in.
Jamb
Jamb
Jamb
Jamb
Jamb Jamb
Cabinet
LIMPORTANT: Do not apply power to the unit until you have fully read the instructions and have made the required
adjustments!
The 8310-2420 cabinet should be mounted in a clean, dry location out of direct contact with the elements. The cabinet
base dimensions can be seen on the separate cabinet base template (on page 17).
DPS Switch
LNOTE: The gap distance should not exceed 0.75”.
1a Determine mounting location on the door frame.
1b Mark and drill two holes for mounting the switch.
1c Mount the switch to the frame with the screws.
1d Align the magnet on the door with the switch.
1e Mark and drill two holes for the mounting magnet.
1f Mount the magnet with the screws.
Transformer
The transformer should only be installed OUTSIDE of the Power Supply Cabinet per all National Electric Code (NEC) /
NFPA 70 requirements along with local code requirements, and it should be kept in close proximity to the Power Supply
Cabinet. For verification of code compliance, we recommend reaching out to the AHJ (Authority Having Jurisdiction), which
may be your local Fire Marshall. Pending approval from the AHJ, the transformer may be mounted to the side of the Power
Supply Cabinet (requires drilling) or mounted in a separate utility box to house it (typically installed by an electrician). As
previously stated, the installation will need to be compliant with all local and NEC requirements.
Black
Black
Red
Red
Primary
(120V AC)
Secondary
(24V AC)
Transformer Schematic
31
8''
[78.48mm]
7
8''
[22.35mm]
21
8''
[55.50mm]
13
4''
[44.70mm]
2
5
8''
[66.68mm]
21
4''
[55.88mm]
0''
[1.27mm]
Ă1
8''
[3.81mm]
13
8''
[34.80mm]
21
4''
[57.15mm]
17
8''
[47.63mm]
13
4''
[43.18mm]
Ă1
8''
[4.76mm]
1''
[25.40mm]
33
4''
[93.73mm]
TYP
TYP
OPEN STYLE FILAMENT & L.V. RECTIFIER USE
TRANSFORMERS

2 Wiring
CAUTION
Do not apply power to the unit until all secondary wiring is complete, and dip-
switches have been set.
All applications
The 8310-2420 comes with the relay module pre-wired to a labeled set of two terminal strips. A complete wiring diagram is
adhered to the inside of the door to provide a layout of the wiring as a reference when wiring the field devices to the kit.
There are two terminal strips that mirror the locations on the relay module. The le strip is used for power to the relay
module, the PUSH TO OPEN and PUSH TO LOCK buttons, the door position switch, and the Wet trigger. The right strip is for
the outputs to drive the strike (Relay 1), door operator (Relay 2), electronic board LEDs (Relay3), and to provide VDC power
for the door strike.
Once all field devices are wired to the 8310-2420, then AC power can be wired in.
LIMPORTANT: Confirm the electrical panels breaker you are going to be using is currently off. Do not wire the
primary terminals of the transformer until the secondary terminals are connected first.
The supplied transformer will have its secondary terminals wired to the terminals (red wires from the transformer) on the
top of the le terminal strip marked as “AC”. Next, wire the primary terminals (black wires from the transformer) to the AC
feed to be used. Confirm your connections and apply power by turning on the electrical panel breaker.
Actuator wiring
ACTIVE
NC COM NO PWR AC/DC
IDLECOL ENABLE
1 2 3
ON DP
1 2 3
ON DP
1 2 3
ON DP
-REM + -PBTN + EN RF/TX- PWR +
Switch mounting
holes (x2)
“Push to Open” switch
Diffuser Ring
Mounting box
Box mounting
screw locations
Circuit board
mount (x2)
Power and
relay terminal
strip
Enable Dipswitch
Idle Col Dipswitch
Active Dipswitch
Wire Access
Hole (route
wires thru
this hole)
Wire to
Outside
"Push to Open"
terminals in
the cabinet
(via wire
access hole)
LED control
terminals in
cabinet
(via wire
access hole)
RED
GREEN
BLUE
Connected
to 24V DC
from the +/-
VDC terminals
in the cabinet
(via wire
access hole)
REM/LOC RELAY SPEAKER
Outside “Push to Open” actuator wiring diagram (typical)

ACTIVE
NC COM NO PWR AC/DC
IDLECOL ENABLE
1 2 3
ON DP
1 2 3
ON DP
1 2 3
ON DP
-REM + -PBTN + EN RF/TX - PWR +
Switch mounting holes (x2)
“Push to Open” switch “Push to Lock” switch
Diffuser Ring
Mounting box
Box mounting screw locations
Circuit Board Mount (x2)
Power and Relay Terminal Strip
Enable Dipswitch
Idle Col Dipswitch
Active Dipswitch
Wire Access
Hole (route
wires thru
this hole)
Wire to
Inside
"Push to Lock"
terminals in
the cabinet
(via wire
access hole)
LED control
terminals in
cabinet
(via wire
access hole)
RED
GREEN
BLUE
Connected
to 24V DC
from the +/-
VDC terminals
in the cabinet
(via wire
access hole)
REM/LOC RELAY SPEAKER
Wired to the
Inside “Push
to Open”
terminals in
the cabinet
(via wire
access hole)
Inside “Push to Open/Push to Lock” actuator wiring diagram (typical)
E-strike
A varistor is provided to protect/prevent strike from spikes. Connect varistor between input wires.
LThe 24V Black and
Red wires from the
female connector will
wire to the VDC+ and
VDC- terminals in the
Power Supply/Relay
Cabinet
Red
Black
Blue
Green
Male
Connector
Female
Connector
Black
Red
Blue
Green
(+24V)
( - )
24V
Varistor
Power
Red wire
Black wire
Female
Connector

Transformer
Refer to the graphic below to wire the transformer.
Black
Black
Red
Red
Primary
(120V AC)
Secondary
(24V AC)
Transformer Schematic
31
8''
[78.48mm]
7
8''
[22.35mm]
21
8''
[55.50mm]
13
4''
[44.70mm]
25
8''
[66.68mm]
21
4''
[55.88mm]
0''
[1.27mm]
Ă1
8''
[3.81mm]
13
8''
[34.80mm]
21
4''
[57.15mm]
17
8''
[47.63mm]
13
4''
[43.18mm]
Ă1
8''
[4.76mm]
1''
[25.40mm]
33
4''
[93.73mm]
TYP
TYP
OPEN STYLE FILAMENT & L.V. RECTIFIER USE
TRANSFORMERS
DPS switch
Wire the switch as needed for the application.
3 Set-up
LNOTE: The red dip switches (power supply dip switches) need to be set for 24V.
- Dip switch SW1 should be set to OFF
- Dip switch SW2 should be set to ON
All applications
The restroom kit has two restroom applications built in
(Mode 7 & 8). The default mode for the restroom kit is Mode
7 (normally unlocked). Determining which mode is correct
for you will be based on whether the restroom will be set to
fail safe (Mode 7) or fail secure (Mode 8). There are three
LED displays that will allow you to see what mode you have
selected when advancing through the modes. To change
the mode of the restroom kit simply press the MENU button
once and use the UP button to advance to the desired
mode.
Editing the Settings for a Mode
Typical times are pre-set for lock release and door operator
activation and is ready to use without changing any
parameters. If you need to change the timing or delay for an
output, it can be done by pressing the “MENU” button within
the mode you selected. Once the option is selected you can
use the “UP or DOWN” buttons to select the timing needed.
The first option (H & 1 flashing) will be how long relay 1 will
be activated for (0-50 seconds). The second option (d &
1 flashing) will be how long to wait before activating relay
2 (0-15 seconds). The third option (H & 2 flashing) will
be how long relay 2 will be activated for (0-50 seconds).
The fourth option (d & 2 flashing) will be how long to wait
before activating relay 3 (0-15 seconds). The fih option (H
& 3 flashing) will be how long relay 3 will be activated for
(0-50 seconds). See the chart below.
Factory Reset (Defaulting the relay module)
To return the relay module back to its factory default
settings you will need to remove power, then hold down
the “MENU” button while powering up the power supply.
Once started you will see the firmware version listed then
a number “1” will be displayed. Reconnect your power
and press the “MENU” button once then use the “UP” or
“DOWN” button to advance to the desired mode.
Fully test the operation of the restroom kit for proper
functionality.
Display (M) Description (Mode you are in) Parameters (1-15)
H, then 1 Relay 1 hold time 0.0 to 50 seconds
d, then 1 Relay 2 delay time 0.0 to 15 seconds
H, then 2 Relay 2 hold time 0.0 to 50 seconds
d, then 2 Relay 3 delay time Depends on mode
H, then 3 Relay 3 hold time 0.0 to 50 seconds
d Sets the display ON or OFF during operating mode ON or OFF
AInput delay on Activate. If other than 0.0 is selected, the input must be held
in for the time period chosen before the relay module will activate. 0.0 to 10 seconds
1 Set Dry Input 1 to activate on normally open or normally closed contact. N/O or N/C
2 Set Dry Input 2 to activate on normally open or normally closed contact. N/O or N/C
3 Set Dry Input 3 to activate on normally open or normally closed contact. N/O or N/C
4 Set Dry Input 4 to activate on normally open or normally closed contact. N/O or N/C
5 Not used. Not used

Actuators
Dip Switch Settings
The Enable Dip Switch Bank contains three dip switches.
Dip switch #3 turns the speaker on or off. Dip switch #2 toggles relay operation, and should be le ON for standard
operation. Dip switch #1 allows you to choose whether the color will be changed locally via the push switch or remotely, and
should be le OFF for standard operation.
Idle color selection is made with the Active and Idle COL dip switch banks. The Active dip switch bank determines the active
color, and the COL dip switch bank determines the idle color.
ACTIVE IDLECOL ENABLE
1 2 3
ON DP
1 2 3
ON DP
1 2 3
ON DP
RED
GREEN
BLUE
REM/LOC RELAY SPEAKER
See the diagrams below for the dip switch functionalities:
Enable Dip Switch Bank Idle COL Dip Switch Bank
Switch
number Description Switch number Description
1
REMOTE/LOCAL on to enable LED color
change from idle to Active with press of
the push button.
1 ON = Red LED when IDLE
2RELAY On to enable operation of the
relay with activation of the push button. 2 ON = Green LED when IDLE
3
SPEAKER On to enable operation of
the speaker with activation of the push
button.
3 ON = Blue LED when IDLE
Active Dip Switch Bank
Switch
number Description
1 ON = Red LED when active
2 ON = Green LED when active
3 ON = Blue LED when active
LNOTE: If all dip switches are in the OFF position, there will be no color illuminated. This allows for no idle color or
no active color.

4 Restroom signage
Light ring on switch will turn red when door is locked.
to unlock door and exit.
TO LOCK THIS DOOR
WAIT FOR DOOR TO CLOSE
Place sign
on the door
inside the
restroom at
eye level
INSIDE THE
RESTROOM
POWER SUPPLY
6, 12, 24 VDC
SMP3
24V
OPEN
CLSD
CLSD
OPEN
SW1
SW2
6V
OPEN
OPEN
12V
SW1
SW2
AC
DC+ - BAT+ - ACAC
DC
Power Supply Cabinet
to be mounted on
the wall or above
the ceiling tiles
(if applicable)

5 Wiring diagram
120 VAC
Door Position Switch
Transformer
24 VAC, 50 VA
Door operator
N.C.
AC
AC
Outside
Push To Open
Inside
Push To Open
Push To
Lock
DPS NC
DPS COMM
+ WET
- INPUT
+ Lock
+ Strike
-Strike
*
Door
Operator
*
LED
Control
*
+ VDC
-VDC
Aura
Dip Switch
Settings
PUSH
TO OPEN
Outside Wall Switch
(or similar)
PUSH
TO
OPEN
PUSH
TO
LOCK
No wiring is shown connecting
the Push to Open switch to
the Push to Open terminals
Com
Rem
PBTN
+
-
+
-
N.O.
Pwr + AC/DC
Com
Rem
PBTN
+
-
+
-
N.O.
Pwr + AC/DC
IMPORTANT:
Ensure wiring polarity is consistent from Relay 3
to each remote (REM) input terminals
Electric strike
Notes
1. The restroom kit can be set to Mode 7 (Fail Safe)
or Mode 8 (Fail Secure).
2. See Auto Operator Wiring section.
1REM/LOC
RELAY
SPEAKER
2
3
Enable
ON
1RED
GREEN
BLUE
2
3
Active Color
ON
RED
GREEN
BLUE
1
2
3
Idle Color
ON
= Switch Position
Wire MOV
directly to
strike or
magnet
MOV
Wire
Nut
Wire
Nut

6 Auto Operator Wiring
Auto operator COM NO
4630/4640 Series Electric Auto-
Equalizers
Terminals 17 or 19 Terminals 16 or 18
7900 Series Pneumatic Auto-
Equalizers
Terminal 10 Terminal 8 (for Door A) or
Terminal 6 (for Door B)
9100 Series Benchmark Either “MAIN ACT” terminal Either “MAIN ACT” terminal
2800/9500 Series Senior Swing P6 or P7 cable, yellow wire P6 or P7 cable, gray wire
Troubleshooting
Power supply/Relay cabinet
Scenario Cause Solution
No LEDs (Red or Green)
on in Power Supply/Relay
Cabinet
120V not supplied to transformer Verify 120V connection to black wires (Primary) on
transformer.
Improper wiring to transformer Verify 120V connection to black wires (Primary) on
transformer.
Incorrect voltage from transformer Verify a minimum of 24VAC output from red wires
(Secondary). Typical Output ~27VAC.
Logic Module Display
won’t turn on, but Power
Supply LEDs (Red &
Green) on
Improper wiring from transformer to
cabinet
Verify red transformer wires are wired to AC inputs
on power supply (in cabinet).
Power wires disconnected
Verify the red and white wires are connected to
Logic Module power input.
Verify red and white wires are connected to power
board.
Power supply DIP switches set
improperly Verify DIP switches are set to 24V.
E-strike (Fail Safe mode)
Scenario Cause Solution
Electric strike
won’t lock aer
closing the door
or aer pushing
“Push to Lock”
Logic Module not in Mode 7 Change Logic Module to Mode 7 and ensure all mode 7 settings are
set as shown in the instructions
No power to the strike
Ensure proper wiring from Door Strike terminals to Electric Strike
wiring harness (female).
Check if voltage is present across Door Strike terminals in the cabinet
aer pushing the button. If voltage is present, ensure all wires to the
electric strike harness are fully connected and that the harness is
fully seated/connected to the electric strike connector.
If voltage is not present across Door Strike terminals, ensure wires
from the Logic Module are fully connected to the Door Strike
terminals. If the wires are not connected, then they need to be
connected. The Logic Module’s blue wire should go to the upper (+)
terminal, and the Logic Module’s white wire should go to the lower
(-) terminal.
If wires going from the Logic Module to the Door Strike terminals
have not come loose/disconnected at either end, then check to
ensure that the LED display on the Logic Module is lit up as ‘7’. If the
module is set to ‘7’, then ensure all mode 7 settings are set as shown
in the instructions.
If the LED Display is not on, then check the power troubleshooting
section as either the module is bad or the module is not being
powered up.
If the LED Display is not set to ‘7’, press the far le “MENU” button
on the Logic Module and use the “UP” or “DOWN” buttons to scroll
to mode ‘7’. Ensure all mode 7 settings are set as shown in the
instructions.

Scenario Cause Solution
Electric strike
won’t lock aer
closing the door
or aer pushing
“Push to Lock”
Electric Strike itself is set to
Fail Secure rather than Fail
Safe.
Follow the electric strike instructions in the Set-up section to change
the screw on the back of the strike from Fail Secure to Fail Safe.
Strike is not fully seated/ in
the closed position or there’s
pressure against the strike
when it is unlocked.
The strike needs to be in the fully closed position in order for the
strike to lock. If the strike is somehow being held open manually or
through stack pressure, then the strike will not lock until it is back in
the closed position. This can be caused by pressure against the door
/ strike as the door is latching, which may prevent the door from fully
closing / latching.
Female connector is not
plugged in properly to the
male connector coming off the
electrick strike.
If the female connector is not plugged in properly, the electric strike
will not function right. The tab on the female connector must line up
with the tab on the male connector as shown in illustration A. If this
is corrected and the electric strike does not work, test the electric
strike solenoid resistance to ensure the solenoid was not damaged,
as mentioned in a previous troubleshooting step.
DPS wiring is not correct.
Check to ensure the DPS is wired correctly into the correct terminals
in the Cabinet. Also verify there are no loose connections on the DPS
itself or in the Cabinet.
Door Position Switch (DPS) is
not closed.
Ensure DPS is mounted properly so that the DPS contact is made. If
it appears to be closed, checked for continuity across the DPS wires
to the cabinet to ensure the DPS is not internally defective.
Issue with actuator
Ensure that a dry contact is being made when the Push to Lock
actuator is pressed. Ensure all wiring is correct and there are no loose
connections.
Electric strike
won’t unlock
Pressure against the strike
when it is locked.
If there is pressure against the strike when it is locked, then it will not
unlock when the solenoid releases. This can be caused by too much
stack pressure on the door pressing on the strike.
Electric Strike itself is set to
Fail Secure rather than Fail
Safe.
Follow the electric strike instructions in the Set-up section to change
the screw on the back of the strike from Fail Secure to Fail Safe.
Logic Module not in Mode 7 Change Logic Module to Mode 7 and ensure all mode 7 settings are
set as shown in the instructions.
Issue with actuator or
Electronic LED Board
Verify all wiring and refer to the Actuator and Electronic LED Board
troubleshooting section if not resolved.
Electric strike
locks when using
either outside
actuator or
“Push to open”
Logic Module not in Mode 7 Change Logic Module to Mode 7 and ensure all mode 7 settings are
set as shown in the instructions.
Issue with actuator or
Electronic LED Board
Verify all wiring and refer to the Actuator and Electronic LED Board
troubleshooting section if not resolved.
E-strike (Fail Secure mode)
Scenario Cause Solution
Electric strike
won’t unlock
using inside or
outside actuator
Logic Module not in Mode 8 Change Logic Module to Mode 8 and ensure all mode 8 settings are
set as shown in the instructions
No Power to the strike
Ensure Proper wiring from Door Strike terminals to Electric Strike
wiring harness.
Check if voltage is present across Door Strike terminals in the cabinet
directly aer pushing the button. This needs to be done immediately
aer pressing the button. If voltage is present, ensure all wires to
the electric strike harness are fully connected and that the harness is
fully seated/connected to the electric strike connector.
If voltage is not present across Door Strike terminals, ensure wires
from the Logic Module are fully connected to the Door Strike
terminals. If the wires are not connected, then they need to be
connected. The Logic Module’s blue wire should go to the upper (+)
terminal, and the Logic Module’s white wire should go to the lower
(-) terminal.
If wires going from the Logic Module to the Door Strike terminals
have not come loose/disconnected at either end, then check to
ensure that the LED display on the Logic Module is lit up as ‘8’. If the
module is set to ‘8’, then ensure all mode 8 settings are set as shown
in the instructions.

Scenario Cause Solution
Electric strike
won’t unlock
using inside or
outside actuator
(cont.)
No Power to the strike (cont.)
If the LED display is not on, then check the power troubleshooting
section as either the module is bad or the module is not being
powered up.
If the LED Display is not set to ‘8’, press the far le “MENU” button
on the Logic Module and use the “UP” or “DOWN” buttons to scroll
to mode ‘8’. Ensure all mode 8 settings are set as shown in the
instructions.
Electric Strike itself is set
to Fail Safe rather than Fail
Secure.
Follow the electric strike instructions in the Set-up section to change
the screw on the back of the strike from Fail Safe to Fail Secure.
Strike is not fully seated/ in the
closed position
The strike needs to be in the fully closed position in order for the
strike to unlock. If too much force is pressing on the strike, then the
strike will also not unlock.
Female connector is not
plugged in properly to the
male connector coming off the
electrick strike.
If the female connector is not plugged in properly, the electric strike
will not function right. The tab on the female connector must line
up with the tab on the male connector as shown below. If this is
corrected and the electric strike does not work, test the electric strike
solenoid resistance to ensure the solenoid was not damaged, as
mentioned in a previous troubleshooting step.
Issue with actuator or
electronic LED board
Verify all wiring and refer to the actuator and electronic LED board
troubleshooting section if not resolved.
Electric strike
won’t lock aer
closing the door
or aer pushing
“Push to Lock”
Pressure preventing the strike
from fully closing.
If there is pressure against the door/strike as the door is latching,
then the door may not fully latch. If this occurs, the source of the
pressure/force needs to be removed so that the door can fully close.
This can be caused by too much stack pressure preventing the door
from latching properly.
Electric Strike itself is set
to Fail Safe rather than Fail
Secure.
Follow the electric strike instructions in the set-up section to change
the screw on the back of the strike from Fail Safe to Fail Secure.
Issue with actuator
Ensure that a dry contact is being made when the Push to Lock
actuator is pressed. Ensure all wiring is correct and there are no loose
connections.
Automatic operator
Scenario Cause Solution
Automatic
operator will not
open
Operator issue Disconnect the two activation wires from the operator that are
wired into the “Door Operator” terminals in the Power Supply
Cabinet. Then, manually hold the door open about 45 degrees and
momentarily touch the wires together. If the door does not try to
open, the issue is with the operator or operator’s wiring. If the door
does open, continue through the other troubleshooting steps in this
section.
Electric strike is not releasing See electric strike troubleshooting on page 13.
Power supply not powered See power supply troubleshooting on page 12.
Logic module set to wrong
mode
Change logic module to Mode 7 or 8 depending on if your electric
strike is set as Fail Safe or Fail Secure, respectively. Ensure all Mode 7
or 8 settings are set as shown in the instructions.
Wiring issue Ensure the activation wires from the operator are fully connected
to the “Door Operator” terminals in the Power Supply Cabinet.
Also double check that the wires running from the “Door Operator”
terminals to the Logic Module inside of the Power Supply Cabinet are
fully connected.
Issue with actuator or
Electronic LED Board
Verify all wiring and refer to the Actuator and Electronic LED Board
troubleshooting section if not resolved.

Scenario Cause Solution
Automatic
operator will not
close
Logic Module set to wrong
mode
Change Logic Module to Mode 7 or 8 depending on if your Electric
Strike is set as Fail Safe or Fail Secure, respectively. Ensure all mode 7
or 8 settings are set as shown in the instructions
Logic Module has a stuck relay Replace unit.
Wiring issue Ensure the wiring from the operator is correct and that the activation
wires are properly wired into the “Door Operator” terminals in the
Power Supply Cabinet.
Operator issue Disconnect the two activation wires from the operator that are
wired into the “Door Operator” terminals in the Power Supply
Cabinet. Then, manually hold the door open about 45 degrees and
momentarily touch the wires together. If the door continues to hold
open aer this, there’s an issue with the operator..
Issue with actuator or
electronic LED Board
Verify all wiring and refer to the Actuator and Electronic LED Board
troubleshooting section if not resolved.
Actuators
Scenario Cause Solution
Restroom Kit
not responding/
or providing
incorrect action
upon actuator
input
Actuator wiring not properly
installed
Validate each NO & COM wire is secured & in the correct terminal
and the actuator wires are secured in the ‘+’ and ‘-’ PBTN terminals
on the LED board
Incorrect wiring
Push to Lock Actuator wiring validation: NO & COM to "push to lock"
cabinet terminals
Inside Push to Open Actuator wiring validation: actuator wired to
"PBTN" on the LED board, and then the LED control board NO &
COM terminals wired to "inside push to open" cabinet terminals
Outside Push To Open Actuator wiring validation: actuator wired
to "PBTN" on the LED board, and then the LED control board NO &
COM terminals wired to "outside push to open" cabinet terminals.
Take a jumper wire and touch the screw heads of the PBTN (+) and
(-) terminals the actuators wires are hooked up to. If the unit acts
as if the actuator was actually pushed, then either the actuator was
wired incorrect, the actuator wires were not making full contact with
the terminals, or the actuator is faulty.
Remove actuator wires from LED Electronic Board. Press down on
the actuator and check for continuity between the two actuators
wires. If no continuity, the actuator is faulty.
LED electronic board
Scenario Cause Solution
LED Electronic
Board not
lighting up LEDs
No power to board
Confirm power terminals are connected to +/- VDC cabinet
terminals and wires are fully seated in the power terminals.
Verify wires from +/-VDC cabinet terminals full connect to the Logic
Module. If they do, refer to Power Supply Cabinet troubleshooting.
DIP Switch Configuration Verify all DIP switches are not set to OFF position.
Dim LED
Electronic Board Improper Voltage Confirm Power Supply/Relay Cabinet set to 24V.
Incorrect LED
Colors (ie. LED
showing red
when it should
be green)
DIP Switch Configuration
Mode 7 (Idle Color -DIP1-OFF, DIP2-ON, DIP3-OFF. Active -DIP1-ON,
DIP2-OFF, DIP3-OFF).
Mode 8 (Idle Color -DIP1-ON, DIP2-OFF, DIP3-OFF. Active -DIP1-OFF,
DIP2-ON, DIP3-OFF).
LEDs don’t
change color
(remain on idle
color)
DIP Switch Configuration
Confirm if the active DIP switches are set correctly (Mode 7 - Active
-DIP1-ON, DIP2-OFF, DIP3-OFF, Mode 8- Active -DIP1-OFF, DIP2-ON,
DIP3-OFF).
Dip Switch #2 in the Enable bank of dip switches needs to be set to
"ON". If it's "OFF", an activation signal won't be sent to the Power
Supply Cabinet, and the LEDs won't change color.
Incorrect Wiring
Verify wires are fully seated in the "REM" LED Control Terminals
and that these wires are fully connected to the "LED CONTROL"
terminals in the Power Supply Cabinet. Also ensure wires from the
"LED CONTROL terminals to the Relay Module in the Power Supply
Cabinet are fully connected.

Scenario Cause Solution
LED changes
color from idle
to active when
pressing the
Push to Open
actuator
DIP Switch Configuration DIP Switch #1 in the Enable bank of dip switches needs to be set to
"OFF". If it's turned "ON", this will happen.
Incorrect wiring
The Push to Open actuator is incorreclty wired to the "Push to Lock"
terminals in the Power Supply Cabinet. The actuator should be wired
per the instructions.
DPS switch
Scenario Cause Solution
DPS switch not
closing contact
Wiring issue Verify wiring is correct to Power Supply/Relay Cabinet and DPS wires
fully connected.
Incorrect mounting Mounting gap should be no more than 3/4” between each half of the
DPS.
Do not leave problems unresolved. If a satisfactory solution cannot be achieved aer troubleshooting a problem,
please contact Allegion at 1-877-671-7011. If you must wait for the following work day to call Allegion, leave the door
inoperable until satisfactory repairs can be made. Never sacrifice the safe operation of the automatic door or gate for
an incomplete solution.
For more information, visit www.allegion.com.

7 Cabinet base template
9⁵⁄8"
6"