
In case of abnormalities such as abnormal noises, smell, smoke, etc., you should 
immediately cut off power and stop use.
If the product cannot work, please check if the power supply is connected, if the 
switch is put to the ON position and if fittings are installed in place.
If the product still cannot work after checks mentioned above, please consult the 
designated repair centre for maintenance.
 
  
 
ABNORMALITY ANALYSIS AND HANDING
 Abnormality Handling
 Fault Analysis and Elimination
1. 
2. 
3. 
The appliance is not 
working
• Appliance not plugged in 
• Wall outlet not energized 
• Appliance not switched on
• Overheated appliance
• Over current protection 
activated
• Too much food in the jar
• Malfunctioning appliance
• Insert the plug into the wall outlet
• Check fuses and circuit breaker 
• Turn the control knob to the ON position to 
place the appliance in standby mode.Indicator 
lights are flashing blue
• Turn the control knob to the OFF position, 
unplug the appliance from the wall outlet and 
allow to cool down before using it again
• Turn the control knob to the OFF position 
to switch the appliance off, then to the ON 
position to place the appliance in standby 
mode. Resume blending operation
• Turn the control knob to the OFF position, 
remove some food, shake ingredients to 
redistribute and restart blending operation
• Turn the control knob to the OFF position, 
unplug the appliance from the wall outlet and 
contact qualified personnel to check and repair 
the appliance
The blades are 
rotating very slowly
• Too much food in the jar / 
Motor is overloaded
• Not enough liquid in the jar 
/ Motor is overloaded
• Turn the control knob to the OFF position, 
remove some food, shake ingredients to 
redistribute and restart blending operation
• Turn the control knob to the OFF position, 
add some liquid and restart blending operation
Food not fully 
blended
• Ingredients too large
• Too much food in the jar
• Turn the control knob to the OFF position, 
remove ingredients and cut them into smaller 
pieces
• Turn the control knob to the OFF position, 
remove some food, shake the jar to 
redistribute the ingredients and then restart 
blending operation
Water leakage • Parts not tightly secured
• Missing seal ring on the lid 
• Damaged seal ring on the 
lid 
• Damaged seal ring on the 
blade unit
• Check and secure the parts carefully
• Place the required seal
• Replace with a proper new seal
• Replace the blade unit
Problem Cause Solution
7