Mitel 5224 User manual

OfficeConnect Release 5.0 Quick Reference Guide
Mitel 5224/5324 IP Phone
Make a call
1Lift the Handset, or press a Line
Appearance memory key, or press
the function key.
2 Dial the number from the keypad.
- or -
Press a speed dial memory key.
Place a call on Hold
While on a call press the
function key.
Retrieve a call from Hold
Press the flashing Line Appear-
ance memory key.
Make a call using Redial
1Press the function key (or
the REDIAL softkey), then:
2 Choose the number by scrolling
through the list with the Arrow
keys.
3 Press the Dial softkey.
Transfer a call
1Press the function
key (or the TRANS softkey).
2 Dial the number.
3 Press the function
key (or the TRANSFER
softkey) and hang up.
- or -
Announce the call, press the
function key (or the
TRANSFER softkey) and hang
up.
Make a call using the Directory
1Press the MENU softkey
2 Press the DIR softkey.
3 Enter the first letter of the name
using the keypad.
4 Use the Arrow keys to find the
name.
5 Press the DIAL softkey.
Make a three-way call
While on a call:
1Press the function
key twice (or the CONF soft-
key once).
2 Dial the second number.
3 Announce the call.
4 Press the function
key once (or the CONF
softkey) to join the parties.
Mute a call
While on a call press the func-
tion key to toggle between turning off
and on the microphone.
Retrieve a message
1Press the function
key
2 Follow the voice instructions.
Fixed Function Key Legend
Directory key - displays
company internal direc-
tory
Hold key - puts current call
on hold
Cancel key - cancels cur-
rent action
Transfer and Conference key
- pressing once starts trans-
fer, twice starts conference
Redial key - displays list
of recently dialed calls.
Use this key to dial from
a displayed list
Message key - accesses
your voicemail
© 2008-2012 UniVoIP, Inc. and Broadview, Networks Inc. All rights reserved.
UniVoIP, Inc. 830 Park View Drive North, Suite 830, El Segundo, CA 90245
T: 310.747.3232 F: 310.747.3233
www.univoip.com
Additional Information on the operation of this phone is available in the Mitel IP Phone User
Reference Guide or by selecting Help from the web administration interface.

1 Activating a phone
To activate a phone you need (1) an extension number, (2) a phone, and (3) a PIN.
The administrator can provide you with an extension number and default PIN.
1 Connect one end of an Ethernet cable to the network LAN jack and the other to
the phone port marked by the symbol on your 5224/5324 phone.
2 If your network is not configured with Power Over Ethernet, connect the phone
power pack to a power outlet.
3 If you also need to connect your computer to the LAN, connect an Ethernet cable
from your computer's network port to the phone port marked PC.
4 Wait for the phone to display the following (this may take 30 seconds or more):
5 Press the ACTIVATE softkey.
The display will show:
6 Enter your extension. If you have login/logout privileges, the display will show:
7 Enter your PIN.
8 Press the ENTER key. The display will show:
where xxx is the extension of your phone.
You have now successfully activated the phone and are ready to make calls.
2 Logging in to the web administration interface
To log in to the web administration interface, follow these steps:
1Open your web browser (Internet Explorer 6.0 or higher or Mozilla Firefox
1.5.0.4 or higher).
2 Enter the URL for telephone users (provided by your administrator).
The Login screen appears.
3 Enter your extension and PIN (provided by your administrator).
Your personal Home Page will appear.
For assistance on performing any of the functions on this page, select Help or refer
to the Mitel IP Phone User Reference Guide.
3 Programming memory keys
To customize your phone features, follow these steps:
1Log in to the web administration interface.
2 Select My Phone in the left-hand menu.
3 Select Mitel 5224 IP Phone or Mitel 5324 IP Phone from
the Phone Model drop-down list if this is not already
displayed.
NOTE—The phone that you are currently logged into
will be marked with an *.
4 Select the memory key that you want to program.
5 Enter the information in the fields displayed in the
Program Memory Details window.
6 Select Save to save your changes or Close Window to
cancel your changes.
7 Select the Print Key Labels button.
4 Setting up your call coverage
Call coverage allows you to specify where calls you do
not answer should be directed. Call coverage options
include voice mail, an auto attendant, a co-worker’s
extension, or another phone number such as your
home number or cell phone.
To configure your call coverage, follow these steps:
1Log in to the web administration interface.
2 Select My Settings in the left menu.
3 From the menu appearing in the main frame, select
View and edit call coverage options.
The main frame will display the call coverage
options.
4 Follow the on-screen instructions.
5 Select the Save button to save your changes.
5 Recording your name announcement
Callers hear your recorded name announcement
as confirmation when they use the auto attendant
name directory to contact you.
NOTE—The recorded announcement is for
the auto attendant. It is not your voice mail
greeting.
To record, or re-record your name announcement,
follow these steps:
1Log in to the web administration interface.
2 Select Personal Details in the left menu.
3 Select the Record button on the Personal
Details page.
4 When a Record Prompt pop-up window is
displayed, follow the instructions.
Logged Out
ACTIVATE
Extension:
QUIT
PIN:
ENTER QUIT
Extension: xxx
REDIAL CALLS MENU