Mitel 5212/5224 User manual

USER GUIDE

3300 ICP 7.0

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Contents
ABOUT YOUR PHONE 1
Elements of Your Phone 4
Selecting Menu Options 7
Using Your IP Phone in Remote Mode 7
About Feature Access Codes 7
For Users on Resilient 3300 ICP Systems 8
5224 IP Phone Line Interface Module 8
TIPS FOR YOUR COMFORT AND SAFETY 8
Don't cradle the handset! 8
Protect your hearing 9
Adjust the viewing angle 9
CUSTOMIZING YOUR 5212/5224 IP PHONE 10
Ringer Control 10
Handset Receiver Volume Control 10
Speaker Volume Control 11
Display Contrast Control 11
Feature Keys 12
Language Change 13

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MAKING AND ANSWERING CALLS 13
Make a call 13
Answer a call 13
Emergency Calls 14
Phonebook (5224 IP Phone only) 16
Redial 16
Redial 16
Speed Call Keys 17
Speed Call 18
Handsfree Operation 19
Auto 20
Group Listen 20
CALL HANDLING 21
Hold 21
Mute 21
Transfer 22
Conference 22
Conference Split 22
Add Held (5224 IP Phone only) 23
Swap 23
Call Forward 24
Call Forward - Remote (I'm Here) 26
Call Forward - End Chaining 27
Call Forward - Forced (5224 IP Phone only) 27
Call Forward - Override 27
Messaging - Advisory 28
Messaging - Callback 29
Messaging - Cancel Callback 30
Messaging - Cancel All Callbacks 30

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USING ADVANCED FEATURES 31
Account Codes 31
Attendant Call Hold - Remote Retrieve 31
Call Park 32
Call Pickup 33
Campon 33
Do Not Disturb 33
Override 34
Paging 34
Direct Paging 34
Direct Paging - Handsfree Answerback Enabled 35
Direct Paging - Handsfree Answerback Disabled 37
Reminder (5224 IP Phone only) 38
Headset Operation 39
Headset Operation (with Feature Control Switch) 40
Music 41
Group Paging / Meet Me Answer 42
Trunk Flash 42
Record a Call 43
Hot Desking 44
Tag Call 46
Call History 47
Night Answer 49
Release 50
Mobile Extension 50
USING THE LINE INTERFACE MODULE (5224 IP PHONE ONLY) 50
LINE INTERFACE MODULE MODE 51
FAILOVER MODE 53
EMERGENCY CALLS 53