Mitel 5220 User manual

Additional Information on the operation of this phone is available in the Mitel IP Phone User
Reference Guide or by selecting Help from the web administration interface.
silhouette Release 4.0 Quick Reference Guide
Mitel 5220 IP Phone Make a call
1Lift the Handset, or press a Line
Appearance memory key, or press the
speaker function key.
2 Dial the number from the keypad.
- or -
Press a speed dial memory key.
Place a call on Hold
While on a call press the Hold
function key.
Retrieve a call from Hold
Press the flashing Line Appearance
memory key.
Make a call using Redial
1Press the REDIAL softkey.
2 Choose the number by scrolling
through the list with the Scroll Up/
Down function keys.
3 Press the Dial softkey.
Transfer a call
1Press the Transfer function key.
2 Dial the number.
3 Press the Transferfunction key
and hang up.
- or -
Announce the call, press the
Transfer function key and hang
up.
Make a call using the Directory
1Press the MENU softkey
2 Press the DIR softkey.
3 Enter the first letter of the name
using the keypad.
4 Use the Scroll Up/Down function
keys to find the name.
5 Press the DIAL softkey.
Make a three-way call
While on a call:
1Press the 3 Way Call function key.
2 Dial the second number.
3 Announce the call.
4 Press the 3 Way Call function
key to join the parties.
Mute a call
While on a call press the Mute
function key to toggle between turning
off and on the microphone.
Retrieve a message
1Press the Message function key
2 Follow the voice instructions.
Fixed Function Key Legend
Message Transfer Scroll up Speaker
Accesses your
voicemail Starts a call transfer Moves up through a displayed list Activates the speaker for
handsfree use
Hold 3-way call Scroll down Mute
Puts current call
on hold Starts a 3 way conference Moves down through a
displayed list
Toggles the call
between muted
and un-muted

1 Activating a phone
To activate a phone you need (1) an extension number, (2) a phone, and (3) a PIN.
The administrator can provide you with an extension number and default PIN.
1 Connect one end of an Ethernet cable to the network LAN jack and the other to
the phone port marked by the symbol on your 5220 phone.
2 If you also need to connect your computer to the LAN, connect an Ethernet cable
from your computer's network port to the phone port marked PC.
3 Connect the phone power pack into a power outlet.
4 Wait for the phone to display the following (this may take 30 seconds or more):
5 Press the ACTIVATE softkey.
The display will show:
6 Enter your extension. If you have login/logout privileges, the display will show:
7 Enter your PIN.
8 Press the ENTER key. The display will show:
where xxx is the extension of your phone.
You have now successfully activated the phone and are ready to make calls.
2 Logging in to the web administration interface
To log in to the web administration interface, follow these steps:
1Open your web browser (Internet Explorer 6.0 or higher or Mozilla Firefox 1.5.0.4 or
higher).
2 Enter the URL for telephone users (provided by your administrator).
The Login screen appears.
3 Enter your extension and PIN (provided by your administrator).
Your personal Home Page will appear.
For assistance on performing any of the functions on this page, select Help or refer
to the Mitel IP Phone User Reference Guide.
3 Programming memory keys
To customize your phone features, follow these steps:
1Log in to the web administration interface.
2 Select My Phone in the left-hand menu.
3 Select Mitel 5220 IP Phone from the Phone Model drop-
down list if this is not already displayed.
NOTE—The phone that you are currently logged into
will be marked with an *.
4 Select the memory key that you want to program.
5 Enter the information in the fields displayed in the
Program Memory Details window.
6 Select Save to save your changes or Close Window to
cancel your changes.
7 Select the Print Key Labels button.
4 Setting up your call coverage
Call coverage allows you to specify where calls you do
not answer should be directed. Call coverage options
include voice mail, an auto attendant, a co-worker’s
extension, or another phone number such as your
home number or cell phone.
To configure your call coverage, follow these steps:
1Log in to the web administration interface.
2 Select My Settings in the left menu.
3 From the menu appearing in the main frame, select
View and edit call coverage options.
The main frame will display the call coverage
options.
4 Follow the on-screen instructions.
5 Select the Save button to save your changes.
5 Recording your name announcement
Callers hear your recorded name announcement
as confirmation when they use the auto attendant
name directory to contact you.
NOTE—The recorded announcement is for
the auto attendant. It is not your voice mail
greeting.
To record, or re-record your name announcement,
follow these steps:
1Log in to the web administration interface.
2 Select Personal Details in the left menu.
3 Select the Record button on the Personal
Details page.
4 When a Record Prompt pop-up window is
displayed, follow the instructions.
Logged Out
Activate
Extension:
QUIT
PIN:
ENTER QUIT
Extension: xxx
REDIAL CALLS MENU