Mitel NAVIGATOR User manual

USER GUIDE (3300 ICP)

NOTICE
The information contained in this document is believed to be accurate in all respects but is
not warranted by Mitel Networks Corporation (MITEL®). The information is subject to change
without notice and should not be construed in any way as a commitment by Mitel or any of its
affiliates or subsidiaries. Mitel and its affiliates and subsidiaries assume no responsibility for
any errors or omissions in this document. Revisions of this document or new editions of it
may be issued to incorporate such changes.
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Other product names mentioned in this document may be trademarks of their respective
companies and are hereby acknowledged.
Navigator User Guide (3300 ICP)
Release 1.2
March 2007
© Mitel Networks Corporation and its Licensors, 2006, 2007. All rights reserved.
This documentation and associated software is protected by copyright law and international
treaties. No part of this documentation or associated software may be reproduced or
distributed without the prior written permission of Mitel Networks Corporation and its
Licensors.
ii

About Your Phone
TABLE OF CONTENTS
ABOUT YOUR PHONE............................................................................................. 5
Elements of Your Phone......................................................................................................6
Ring/Message Indicator...................................................................................................................8
Accessories for Your Phone................................................................................................8
Important Note for Headset Users ..................................................................................................8
PC Accessories...............................................................................................................................8
About Feature Access Codes..............................................................................................9
For Users on Resilient 3300 ICP Systems ..........................................................................9
TIPS FOR YOUR COMFORT AND SAFETY......................................................................9
Don't cradle the handset! ................................................................................................................9
Protect your hearing........................................................................................................................9
ABOUT THE NAVIGATOR TASK BAR.................................................................. 10
Connect to the Navigator Task Bar....................................................................................10
Elements of Your Navigator Task Bar ...............................................................................10
Use the Navigator Task Bar...............................................................................................11
Display the Task Bar.....................................................................................................................11
Hide the Navigator Task Bar.........................................................................................................12
Scroll through Task Bar Pages .....................................................................................................12
Close the Task Bar........................................................................................................................12
Use the Task Bar Personal Keys ..................................................................................................12
Use the Task Bar Tray Icon Menu ................................................................................................12
Customize the Task Bar Appearance................................................................................13
Program Task Bar Personal Keys .....................................................................................13
View Task Bar Key Programming.................................................................................................14
Program a Speed Dial Key............................................................................................................14
Program a Feature Key.................................................................................................................14
Program a PC Application Key......................................................................................................16
Program an Open Document Key.................................................................................................16
Program an Open URL Key ..........................................................................................................16
Program a Hide/Display Task Bar Key..........................................................................................17
Program a Navigator Keys Help Key ............................................................................................17
Clear Task Bar Key Programming ................................................................................................17
Copy Task Bar Key Programming.................................................................................................17
Edit Task Bar Key Programming...................................................................................................17
Task Bar Shortcuts............................................................................................................18
ABOUT THE INTEGRATED OFFICE NAVIGATOR............................................... 19
Connect to the Integrated Office Navigator .......................................................................19
1

Display the Telephony Toolbar .....................................................................................................20
Hide the Telephony Toolbar..........................................................................................................20
Elements of Your Integrated Office Navigator Telephony Toolbar ....................................20
Using the Telephony Toolbar.............................................................................................21
Outgoing Calls...............................................................................................................................21
Search Contacts............................................................................................................................22
Dialing a Call.................................................................................................................................23
Speed Dials...................................................................................................................................23
Presence .......................................................................................................................................24
Missed Calls..................................................................................................................................25
Incoming Calls...............................................................................................................................25
Telephony Toolbar Menu ..............................................................................................................26
Settings Dialog..............................................................................................................................27
Popup Notification of Incoming Calls ............................................................................................28
Long Distance and International Calls ..........................................................................................29
CUSTOMIZING YOUR PHONE............................................................................... 31
Ringer Volume Control ......................................................................................................31
Handset Volume Control....................................................................................................31
Speaker Volume Control....................................................................................................31
Display Contrast Control....................................................................................................31
Personal Feature Keys......................................................................................................31
Display Key Programming.............................................................................................................32
Program a Personal Key...............................................................................................................32
Language Change.............................................................................................................32
Use PC Accessories..........................................................................................................32
MAKING AND ANSWERING CALLS ..................................................................... 34
Make a Call........................................................................................................................34
Answer a Call.....................................................................................................................34
Phonebook.........................................................................................................................34
Redial.................................................................................................................................35
Redial - Saved Number .....................................................................................................35
Speed Dial Keys................................................................................................................35
Speed Dial - Personal........................................................................................................36
Handsfree Operation .........................................................................................................36
PC Headset Operation.......................................................................................................37
Mitel Headset Operation (with or without Feature Control Switch)....................................38
Auto Answer ......................................................................................................................39
2

About Your Phone
CALL HANDLING ................................................................................................... 40
Hold ...................................................................................................................................40
Mute...................................................................................................................................40
Transfer .............................................................................................................................40
Conference........................................................................................................................41
Conference Split................................................................................................................41
Add Held............................................................................................................................41
Swap..................................................................................................................................42
Call Forward ......................................................................................................................42
Call Forward – Remote......................................................................................................43
Call Forward – End Chaining.............................................................................................43
Call Forward – Forced.......................................................................................................44
Call Forward – Override.....................................................................................................44
Messages – Advisory.........................................................................................................44
Messaging – Callback........................................................................................................44
Messaging – Cancel Callback ...........................................................................................45
Messaging – Cancel All Callbacks.....................................................................................46
USING ADVANCED FEATURES............................................................................ 47
Account Codes ..................................................................................................................47
Call Park............................................................................................................................47
Call Pickup.........................................................................................................................47
Call History ........................................................................................................................48
Campon.............................................................................................................................48
Do Not Disturb...................................................................................................................49
Group Paging / Meet Me Answer.......................................................................................49
Hot Desking.......................................................................................................................50
Hot Desk Remote Logout ..................................................................................................50
Mobile Extension ...............................................................................................................50
Music .................................................................................................................................51
Night Answer .....................................................................................................................51
Override (Intrude) ..............................................................................................................51
Paging................................................................................................................................51
Paging – Direct..................................................................................................................52
Direct Paging – Handsfree Answerback Enabled.........................................................................52
3

Direct Paging – Handsfree Answerback Disabled ........................................................................53
Record a Call.....................................................................................................................54
Release..............................................................................................................................55
Reminder...........................................................................................................................55
Tag Call .............................................................................................................................56
Trunk Flash........................................................................................................................56
APPENDIX – OPEN SOURCE SOFTWARE........................................................... 57
APPENDIX – FOR YOUR INFORMATION ............................................................. 58
Upgrading Integrated Office Navigator ..............................................................................58
Integrated Office Navigator and Microsoft Framework 2.0 ................................................58
APPENDIX – LIST OF LIMITATIONS..................................................................... 59
Integrated Office Navigator Limitations..............................................................................59
4

About Your Phone
About Your Phone
Mitel 3300® Integrated Communications Platform
The Mitel Navigator is a full-feature, dual port, dual mode telephone that provides voice
communication over an IP network. It features a back-lit liquid crystal display (LCD) screen,
three softkeys for display-assisted access to features, on-hook dialing and off-hook voice
announce with handsfree answerback, and a large ring/message indicator. It also offers 24
programmable keys for Speed Dials and one-touch feature access. Ten fixed feature keys
provide convenient access to features such as Conferencing, Redial, and many customizable
user settings. The Navigator also features a Task Bar or application that allows you to
configure your phone and make calls directly from your Personal Computer (PC). The
Navigator can be used as an ACD Agent Phone.
The Navigator supports Mitel Call Control (MiNET) protocols and session initiated protocols
(SIP).
Note: The Navigator Task Bar application is a necessary part of your Navigator phone.
You must have the Navigator Task Bar application installed on your PC. The Navigator
Task Bar is supported on Microsoft™ Windows 2000, 2000 Professional and XP
operating systems. For more information about installing the Task Bar, refer to the
Navigator Installation Guide shipped with your phone.
Note: There is also a feature enriched extension to the Navigator Task Bar application
called the Integrated Office Navigator. The Integrated Office Navigator (ION) is
designed to enhance the use of telephony features in the office environment by providing
quick and easy access to them from the computer desktop. Integrated Office Navigator
also allows automation of telephony, instant messaging, and multimedia features,
allowing the user to be immediately attentive to incoming communications. This set of
features will be provided via a tray icon and Telephony Toolbar application that will
communicate with the Navigator. Additionally, with the Integrated Office Navigator, the
Navigator Task Bar (NTB) is extended to display presence icons, as well have upgrades
to the tray icon. The Intergrated Office Navigator is supported on Microsoft™ Windows
XP operating systems and is compatible with a Navigator running in MiNET protocol. For
more information about installing the ION, refer to the Navigator Installation Guide
shipped with your phone.
For more key and feature information, see Elements of Your Phone on page 6.
5

Figure 1: Navigator
Elements of Your Phone
Each element is numbered according to the call-outs (e.g. ) in Figure 1 on page 6.
Element Function
Volume and Contrast
Controls (UP) and (DOWN) arrow keys control display contrast and volume levels for
the ringer, handset, and handsfree speakers.
Arrows keys also allow you to change character (letter) input from upper or lower
case and vice versa.
Fixed-Function Keys •(MESSAGE): accesses your voice mailbox.
•(TRANS/CONF): initiates a call transfer or establishes a three-party
conference call.
•(HOLD): places the current call on hold.
•(SUPERKEY): provides access to the phone's menus.
•(SPEAKER) puts the phone in Handsfree operation.
•(CANCEL): ends a call, and eliminates any input and returns to the
previous menu level during phone programming.
•(MUTE) toggles the microphone off and on. When it is ON, the
microphone is OFF and your party cannot hear you.
•(REDIAL): calls the last manually-dialed number.
Programmable Personal
Keys Provides 24 keys (8 physical phone keys that correspond to 3 pages of eight
programmable keys each on the Navigator Task Bar).
Personal keys can be programmed as Speed Dial keys, feature keys, or line
appearance keys. They can also be programmed to launch PC applications, open
PC documents, or open your browser and navigate to URLs. See “Using the
Navigator Task Bar”
In this guide, “Speed Dial key”, “feature key”, and “line key” refer to either the
physical Personal Key on your phone, OR the corresponding key on the Task Bar
6

About Your Phone
on your PC screen.
Your Prime Line key is the first Personal Key (counting from right to left) on Page
1 of the Task Bar.
See Personal Feature Keys on page 31 for more details on key programming.
Keypad Used for dialing.
Speakers Transmits audio during a Handsfree call or while you are listening to music.
Handset Used for handset calls.
Ring and Message
Indicator Flashes to signal incoming calls and to indicate a message waiting in your voice
mailbox.
Softkeys Context-sensitive softkeys enable you to easily view and select features.
Display Provides a two-line, 20-character liquid crystal display (LCD) viewing area that
assists you in selecting and using phone features, accessing your voice mail, and
identifying callers.
When you are using the Superkey menu interface, prompts and feature
information appear on the display screen.
The face of the phone adjusts to give you a better view of the display. To adjust
the height of the phone, refer to the Installation Guide shipped with your phone.
7

Ring/Message Indicator
When the light is… it indicates that…
Flashing rapidly Your phone is ringing
Flashing slowly A Message or Callback Message is waiting at your phone
On solid Your phone is ringing another phone
Off Your phone is idle, or you are on a call
Accessories for Your Phone
Important Note for Headset Users
Mitel recommends Plantronics headsets. You can connect two different kinds of headsets to
your Navigator:
•Commercial telephony headset with Feature Control Switch – referred to as a “Mitel
Headset” in this guide. Mitel Headsets must be installed in the dedicated headset jack
(the jack on the back of the phone).
OR
•Stereo (PC) headset with or without microphone – referred to as a “PC headset” in this
guide. PC headsets (with or without microphone) connect to the PC headset jack (and
PC microphone jack) on the right side of the phone. Installing a PC headset with
microphone disables your Handsfree microphone. Disconnecting the PC headset with
microphone at the jack restores Handsfree operation.
Note: Procedures that do not specify “PC” or “Mitel” apply to both kinds of headset.
PC Accessories
Connect PC accessories — including PC headsets (with or without microphone) and PC
speakers — to your Navigator to do the following:
•Play music from your PC on the Navigator Handsfree speakers.
•Listen to music from your PC through a PC headset that is connected to the Navigator
and be ready to receive or make a call in Headset mode.
•Listen to music from your PC through your PC speakers (normal PC speaker operation).
When connected to the Navigator, PC speakers play music only when the phone is idle.
See Use PC Accessories on page 32 for more information about how to handle calls and play
music using your PC accessories.
To connect your PC headset to the Navigator:
1. Plug your PC headset cable into the PC headset port on the right side of the phone.
2. If you are connecting a PC headset with microphone, plug the microphone cable into the
PC microphone port on the right side of the phone.
To connect PC speakers to your Navigator:
•Plug the PC speaker cable into the speaker port on the back of the phone.
8

About Your Phone
To play music from your PC on your Navigator Handsfree speakers:
•Plug the Navigator audio cable into the appropriate port on your PC.
For more detailed information on connecting PC accessories to the Navigator, refer to the
Navigator Installation Guide shipped with the phone.
About Feature Access Codes
To use some features, you must dial access codes. The codes are flexible and may be
different than those in this guide. Ask your Administrator for a list of codes you should use.
For Users on Resilient 3300 ICP Systems
If during a call, you hear two beeps repeated every 20 seconds it means that your phone is
switching to a secondary 3300 ICP system. The call continues but some of the keys and
features on your phone function differently. The keys and most features begin working
normally again after you hang up. If your phone switches to the secondary system while your
speaker or handset is muted (that is, while the key light is on), the call remains muted
until you hang up. Normal operation resumes when your phone switches back to the primary
system. If your phone is idle and switched to the secondary system, you'll see a flashing
rectangle on the display. The rectangle remains until the switch to the primary system is
complete.
TIPS FOR YOUR COMFORT AND SAFETY
Don't cradle the handset!
Prolonged use of the handset can lead to neck, shoulder, or back discomfort, especially if you
cradle the handset between your ear and shoulder. If you use your phone a lot, you may find
it more comfortable to use a headset. See the section on headset usage elsewhere in this
guide for more information.
Protect your hearing
Your phone has a control for adjusting the volume of the handset receiver or headset.
Because continuous exposure to loud sounds can contribute to hearing loss, keep the
volume at a moderate level.
9

About the Navigator Task Bar
Use the Navigator Task Bar to make calls and invoke features. You can program Task Bar
Personal Keys to Speed Dial your contacts, launch PC applications, open PC documents like
a Microsoft® Word document, or navigate to a URL directly using your browser.
Note: To install and connect to the Navigator Task Bar application, refer to the Navigator
Installation Guide shipped with the phone. Your installer or administrator may have
completed all installation procedures for you.
Note: It is recommended that it you install the Integrated Office Navigator version of the NTB,
you first uninstall the Standalone NTB (if previously installed)
Connect to the Navigator Task Bar
Your installer or administrator usually completes the association between the Navigator Task
Bar application and the Navigator phone upon installation of the Task Bar. If your Task Bar
application is not connecting to your phone (for example, if your programmed Personal Keys
are disabled or you receive an error message upon start-up), contact your administrator.
Figure 2: Navigator Task Bar
Standalone NTB (top)
Integrated Office Navigator NTB (bottom)
Elements of Your Navigator Task Bar
Element Function
Button Page Number Key Scrolls between Button Page 1, 2, and 3. The left-most Personal Key is
always the Button Page # key. Press this key to navigate to the next page of
Personal Keys.
Programmable Personal Keys
Provides 24 keys (8 physical phone keys that correspond to 3 pages of eight
programmable keys each on the Task Bar).
Task Bar Personal Keys correspond to the physical Personal Keys on your
phone. Each key has a status indicator and a programmable label. In this
guide, “Speed Dial key”, “feature key”, and “line key” refer to either the
physical Personal Key on your phone OR the corresponding key on the Task
10

About the Navigator Task Bar
Bar.
Your Prime Line key is the first Personal Key (counting from right to left) on
Button Page 1 of the Task Bar. Line 2 is usually the second Personal Key on
Button Page 1 of the Task Bar (counting from right to left). All other line
appearances may be programmed to any key.
The left-most Personal Key is always the Button Page # key. Press this key
to navigate to the next page of Personal Keys.
Main Menu •Click the button to access Main Menu options including
•View – specify how you want your Navigator Task Bar to display when
you launch it. Select from Normal, Always On Top, or Pop to Front.
You can also set the Task Bar to display Full Width to the full width of
your PC screen.
•Button Page – select from Page 1, Page 2, or Page 3 of your Personal
Keys. The page currently displayed on the Task Bar has a checkmark
() beside it.
•Find Phone… – administrators or support personnel may ask you to
select this option for resolving phone connectivity issues (for example, re-
associating the Task Bar with the phone).
•Show Keys Help… – displays a legend to help you use the Fixed
Function (icon) keys on the left keypad on the phone.
•About… – displays application version information. Support personnel
might ask you to access this information during troubleshooting.
•Hide – hides the Task Bar. (Hide makes the Task Bar invisible and
removes the Task Bar from the Windows tool bar, but it does not close
the application.)
Button Page View Control •or toggles between the All-Page view and the single-Page view
Task Bar Minimize •minimizes the Task Bar (hides the Task Bar but leaves it visible on
your Windows tool bar).
Task Bar Hide •hides the Task Bar (hides and removes the Task Bar from the
Windows tool bar, but does not close the application).
Note: To close (or exit) the Task Bar application, right-click the Task
Bar tray icon ( ) on your Windows tool bar and select Exit.
Use the Navigator Task Bar
By default, the Task Bar automatically displays in single-Page view on your screen when you
start up your PC. Figure 2 shows the Navigator Task Bar single-Page view. You can toggle
between the all-Page view and the single-Page view.
Note: To ensure that the Navigator Task Bar displays properly, verify that your screen meets
the minimum VGA screen requirements documented in the Navigator Installation Guide.
Display the Task Bar
To display the Task Bar if it is hidden or minimized it on your screen, do one of the following:
•Double-click the Task Bar application tray icon ( ) or desktop icon .
•Right-click the Task Bar application tray icon ( ) and select Restore.
•If running the Integrated Office Navigator, right-click the tray icon ( ) and select Show
Navigator Task Bar
11

Hide the Navigator Task Bar
To hide the Task Bar, do one of the following:
•Click on the Task Bar to hide the Task Bar but leave it accessible via your Windows
tool bar.
•Click on the Task Bar to hide the Task Bar and remove it from the Windows tool bar.
•Click the
button to access Main Menu, then select Hide.
•Right-click the Task Bar application tray icon ( ) and select Hide.
•Press ALT + Fon your PC keyboard.
•Press ESC on your PC keyboard.
•If running the Integrated Office Navigator, right-click the tray icon ( ) and select Hide
Navigator Task Bar
Scroll through Task Bar Pages
To scroll through the Task Bar pages, display the Task Bar and do one of the following:
•Click the Button Page # Personal Key on the Task Bar.
•Press the left-most physical Personal Key on the Navigator phone. The left-most key
scrolls between Task Bar Pages 1, 2 and 3.
•Press F1 on the PC keyboard to display Button Page 1, F2 to display Button Page 2, or
F3 to display Button Page 3.
Close the Task Bar
To close (or exit) the Task Bar application
•Right-click the Task Bar tray icon ( ) on your Windows tool bar, then select Exit.
Use the Task Bar Personal Keys
To use the feature or function assigned to a Task Bar Personal Key, do one of the following:
•Click the key once.
•Right-click the key and select Launch from the pop-up menu.
•Press the corresponding physical Personal Key on the Navigator phone. The Navigator
Personal Keys are context-sensitive — they change to correspond to the Task Bar key
page that is currently displayed on your PC screen.
Note: If a key is not programmed, pressing it produces no result. See Program Task Bar
Personal Keys on page 13.
Use the Task Bar Tray Icon Menu
The Task Bar tray icon ( ) is located on your Windows tool bar. The tray icon menu
provides the following options:
12

About the Navigator Task Bar
•Restore – restores the Task Bar when it is hidden. Enabled only when the Task Bar is
hidden or minimized.
•About – displays detailed information about the Navigator application.
•Hide – hides the Task Bar. Enabled only when the Task Bar is visible on your PC screen
or Windows tool bar.
•Exit – closes the Task Bar application.
To select options from the Tray Icon menu:
•Right-click the Task Bar tray icon ( ), then select the desired option from the pop-up
menu.
Customize the Task Bar Appearance
You can customize your Task Bar view and move the Task Bar to the desired location on
your PC screen.
To customize your Task Bar view:
1. Click the button to access Main Menu.
2. Select View, and then select one of the following options:
•Normal – displays directly adjacent to the Windows tool bar (for example, at the
bottom or top of the PC screen, depending where the Windows tool bar is located).
•Always on Top – always displays in front of other open applications.
•Full Width – expands to the full width of your PC display screen.\
Note: When the Task Bar view is Full Width, you cannot move (drag and drop
the Task Bar). If you wish to move the Task Bar, ensure Full Width is not
selected.
To move the Navigator Task Bar:
1. Move your mouse cursor anywhere on the Task Bar except over a key or functional icon.
2. Click and hold, and then drag your cursor to the desired position on the screen.
3. Release.
Note: If you minimize, hide, or move the Task Bar, it reopens in the position it was last in.
Program Task Bar Personal Keys
You can program any Task Bar Personal Key (except the Prime Line and Button Page #
keys) to do any of the following:
•Speed Dial a number
•Invoke a phone feature
•Launch a PC application
•Open a document
•Open a URL
•Hide or display the Navigator Task Bar
13

•Display Navigator Keys Help legend.
Your administrator may also program Personal Keys as line appearances.
You can also delete key programming or copy and paste programmed information from one
Personal Key to another.
Note: The left-most Personal Key is always your Button Page # key. Your Prime Line key is
always the first Personal Key (counting from right to left) on Button Page 1.
Note: If your administrator has programmed the Task Bar keys using an external program,
then you may not be able to modify the Task Bar key programming. If the Clear option is not
available on the pop-up menu when you right-click a Task Bar key, or if the Save button is
disabled in the Edit… dialog, contact your administrator to see if you have the option to
program your Task Bar keys.
Note: With the Integrated Office Navigator NTB, you can display presence information for
programmable buttons programmed to speed dial. Please see the Presence section under
Using the Telephony Toolbar.
View Task Bar Key Programming
The Task Bar key labels provide key programming information at a glance. A pop-up tool tip
also shows you more detailed key programming (for example, Home – Speed Dial –
5551234).
To view the key programming for a Task Bar key:
1. Click once anywhere on the Task Bar (not on a key or functional icon) to bring your
mouse focus to the Task Bar application.
2. Move your mouse over the key.
3. Review the key programming information in the pop-up that appears.
Program a Speed Dial Key
1. Right-click the Task Bar key.
2. Select Edit…
3. Select Telephone Function from the Feature menu.
4. Select Speed Dial from the Select a telephone feature… drop-down menu.
5. Type the desired label for the key in the Label field.
Note: If you do not enter a label, the Label field displays Speed Dial # (for example, if
this is the first Speed Dial you have programmed, the default label is Speed Dial 1).
6. Type the phone or extension number in the Number field.
7. Click Save.
Program a Feature Key
You can program any number of telephony Feature Task Bar keys, but you cannot program a
Feature key more than once on the same Button Page. For example, you cannot program
two Call Logs keys or two Headset keys on the same Button Page.
14

About the Navigator Task Bar
You can program the features listed in Table 1 to the Personal Keys on the Task Bar.
Table 1: Programmable Features for Task Bar Keys
Key Function Default Key Label
Account Code Non Verified A. Non Verified
Account Code Verified Accnt Verified
ACD ACD
Advisory Message Advisory Msg
Auto Answer Auto Answer
Call Back Call Back
Call Log Call Log
Call Pickup Call Pickup
Campon Camp On
Cancel Cancel
Direct Page Page
Do Not Disturb DND
Double Flash Double Flash
Emergency Call Emergency Call
Headset Headset
Hold Hold
Hot Desk Hot Desk
Make Busy Make Busy
Meet Me Answer Meet Me Answer
Message Message
Message Waiting Indicator Message Waiting 1
Music Music
Night Answer Night Answer
Override Override
Paging Paging
Phone Book Phone Book
Redial Redial
Release Release
Single Flash Single Flash
Speak @ Ease Speak @ Ease
Speaker Speaker
Speed Dial Speed Dial 1
Superkey Superkey
Swap Swap
Tag Call Tag Call
Transfer/Conference Transfer/Conf
To program a Task Bar Feature key:
1. Right-click the Task Bar key.
2. Select Edit…
3. Select Telephone Function from the Feature menu
15

4. Select the desired feature from the Select a telephone feature… drop-down menu (for
example, Do Not Disturb).
5. Enter the required information in the fields provided.
6. Click Save.
Note: You can program any number of telephony Feature Task Bar keys, but you cannot
program the same Feature key more than once on the same Button Page. For example, you
cannot program two Headset keys on the same Button Page.
Tip: To program a Call Forwarding feature key, you must use the SUPERKEY menu. See
Call Forward on page 42 and Call Forward – Remote on page 43 for call forwarding
programming instructions.
Program a PC Application Key
1. Right-click the Task Bar key.
2. Select Edit…
3. Select Launch Application from the Feature menu.
4. Do one of the following:
•Select an application from the drop down list of common applications (including
Microsoft® Notepad, Outlook, Outlook Express, Word, Excel, and PowerPoint).
•Click Browse…, navigate to the executable file on your PC and click Open.
The Application field display text similar to the following: C:\Program
Files\WINword.exe.
5. Type the desired label for the key in the Label field.
Note: If you do not enter a label, the Label field displays the name of the application.
6. Click Save.
Program an Open Document Key
1. Right-click the Task Bar key.
2. Select Edit…
3. Select Open Document from the Feature menu.
4. Click Browse…, navigate to the document and click Open.
5. Type the desired label for the key in the Label field.
Note: If you do not enter a label, the Label field displays the name of the document.
6. Click Save.
Program an Open URL Key
1. Right-click the Task Bar key.
2. Select Edit…
3. Select Open URL from the Feature menu.
4. Type or paste the URL in the URL field.
Tip: Copy and paste the complete URL from your browser to avoid typing errors.
16

About the Navigator Task Bar
5. Type the desired label for the key in the Label field.
Note: If you do not enter a label, the Label field displays the name of the URL.
6. Click Save.
Tip: To ensure that the Open URL feature key launches in a new window (instead of
launching in an already open window), you may need to configure your Internet browser
settings not to reuse open browser windows. For example, in Microsoft Internet Explorer, you
select Tools followed by Internet Options, click the Advanced tab, and then ensure that the
Reuse windows for launching shortcuts option is not selected. Refer to your browser help
files for detailed procedures.
Program a Hide/Display Task Bar Key
1. Right-click the Task Bar key.
2. Select Edit…
3. Select Hide/Display Navigator from the Feature menu.
4. Type the desired label for the key in the Label field.
Note: If you do not enter a label, the Label field displays Hide.
5. Click Save.
Program a Navigator Keys Help Key
1. Right-click the Task Bar key.
2. Select Edit…
3. Select Navigator Keys Help from the Feature menu.
4. Type the desired label for the key in the Label field.
Note: If you do not enter a label, the Label field displays Show Keys Help.
5. Click Save.
Clear Task Bar Key Programming
1. Right-click the key you wish to program.
2. Select Clear.
3. Re-program the key, if desired.
Copy Task Bar Key Programming
To copy and paste programming information from one Task Bar key to another
1. Right-click the key you wish to copy programming information from.
2. Select Copy.
3. Right-click the key you wish to paste programming information to.
4. Select Paste.
Edit Task Bar Key Programming
To change key programming
17

1. Right-click the Task Bar key.
2. Select Edit…
3. Select the desired feature from the Feature menu.
4. Type the new label for the key in the Label field.
Note: You must enter a new label when changing Task Bar key programming. If you do
not enter a new label, the Label field displays the label that applied to the previous
programmed key.
5. Click Save.
Task Bar Shortcuts
For detailed information about using the Task Bar buttons, keys, and controls, see Use the
Navigator Task Bar on page 11.
You can use the shortcuts in Table 2 to navigate through and use some Task Bar menus and
features.
To use these shortcuts, be sure that the Task Bar application is active. The Task Bar is active
when it is displayed and you have clicked on the Task Bar or just used the Task Bar (to bring
the mouse “focus” to the Task Bar).
Table 2: Task Bar Shortcuts
Action Shortcut Description
Press F1 Displays Button Page 1 on the Task Bar.
Press F2 Displays Button Page 2 on the Task Bar.
Display Button Page
Press F3 Displays Button Page 3 on the Task Bar.
Change Button Page View Press CTRL+A Toggles between all-Page view and single-Page
view.
If you press F1, F2, or F3 when the Task Bar is in
all-Page view, then the corresponding Button
Page becomes “active” and moves to the lowest
position on the Task Bar, closest to the physical
keys on the Navigator phone.
Note: A Button Page is shaded light gray when
it is active.
Hide Task Bar Press ALT+F4 Hides the Task Bar (does not exit or close it).
Launch Last-Active Key Press SPACE
or
CTRL+SPACE
Launches the last-active key function (as if you
had just clicked the key or selected Launch).
For example, if you had just used a Speed Dial
key, hitting (CTRL +) SPACE re-dials the number.
Display Main Menu Press ALT+SPACE
or
ALT+F
Displays the Task Bar Main Menu.
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