NEC 338 User manual

Getting set up
Your mobile explained
Get going
Today on 3
Calls
Contacts
Media centre
Mail & Messaging
Extra features and security
NEC’s Health & Safety Information
Troubleshooting, Index & Useful Numbers
3services user guide
Published by Hutchison 3G UK Limited. All rights
in this publication are reserved and no part may
be reproduced without the prior written
permission of the publisher. © 2004 Hutchison
3G UK Limited.
A Hutchison Whampoa company. Registered
office: 9 Queen Street, Mayfair, London W1J 5PE.
Hutchison 3G UK Limited trading as 3is a service
provider and has provided the information in this
user guide concerning what you might expect
from 3services. NEC Corporation Ltd is the
manufacturer of the NEC 338 handset and has
provided the information on its features and use
set out in this user guide.
The contents are believed to be correct at the
time of going to press, but any information,
products or services mentioned may be
modified, supplemented or withdrawn. The
provision of any products and services by
Hutchison 3G UK Limited is subject to 3’s
customer terms (available at three.co.uk).
The customer terms will take precedence if there
is any discrepancy with this publication.
‘3’ and related images, logos and names referred
to in this publication are trademarks of the
Hutchison Whampoa group of companies.
Designed by Dutton Merrifield Ltd, Bristol.
This publication is printed on fully recyclable
paper. DM04321
3services user guide
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User guides can be daunting things, can’t they?
Well we’ve made this one as simple as possible. Let’s go.
Your guide has been designed to make finding your way around
your mobile second nature. There’s also an introduction to the
fantastic range of services offered by 3, to help you get the best
from them.
If all you want to do is power up and get going, that’s fine. But if you
want to know more about what you can do with 3, you’ll find it here.
Ready for it.

Getting set up
1.1 Installing the SIM
1.3 Installing and charging the battery
1.5 Battery use
Your mobile explained
2.1 Getting to know your NEC 338
2.3 Your mobile’s start screen
2.5 Your mobile’s keys and navigation
Get going
3.1 Turning your mobile on and off
3.2 Setting the time and date
3.3 Setting your SIM card contacts as the default
on your mobile
3.4 Using your own shortcuts
3.5 Choosing rintune and alert profiles
3.6 Setting a picture as a wallpaper
3.7 Choosing a text entry method
3.8 Messaging shortcuts
3.9 General shortcuts
Today on 3
4.1 Today on 3
4.2 Using Today on 3
4.3 Getting to know the services screen
4.4 The service icons
4.7 Tunes & Pix
4.9 Downloading a ringtune
4.11 Music
4.12 Accessing Music
4.13 Games
4.15 Finding a game
4.16 Playing a game
4.17 Football
4.19 Accessing football services
4.20 How to set goal alerts for your football team
4.21 Downloading and storing match highlights
from an alert
4.23 Comedy
4.25 Accessing Comedy
4.26 Other useful services
4.27 Setting your favourite locations
4.28 Using Quick Map
4.29 Using My Nearest
4.30 Viewing the latest news
4.31 Setting up a financial portfolio
Calls
5.1 Making and receiving a voice call
5.2 Making and receiving a video call
5.3 Making a call from Contacts and
recent calls list
5.4 Grouptalk
5.5 Caller ID
5.6 Diverting incoming voice, video and
fax calls to an alternate number
Contents The sections in orange describe 3services, and those in black describe NEC services.
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Contacts
6.1 Storing a contact
6.2 Editing a contact
6.3 Searching and deleting a contact
6.4 Editing and deleting a contact
6.5 Searching Contacts
6.6 Copying contacts between SIM
and mobile
6.7 Copying a contact between mobile
and SIM card
Media centre
7.1 Making and playing a video clip
7.2 Taking and viewing a photo
7.3 Deleting a picture or video clip
7.4 Playing an audio clip
Messaging
8.1 Setting up and listening to your voicemail
8.2 Creating and sending a text message
8.3 Setting up your email username
8.4 Setting up your email profile
8.5 Addressing a message using Contacts
8.6 Capturing and sending a photo or video clip
as a multimedia message
8.7 Creating and sending a multimedia message
8.8 Browsing into Mail
8.9 Setting up your POP3 Email account
8.10 Creating and sending emails – direct
8.11 Accessing your mobile email inbox
Extra features and security
9.1 Storing an appointment in the Calendar
9.2 How to set an alarm
9.3 Setting the PIN code
9.4 Changing your mobile Call Barring password
9.5 Auto-locking your mobile
9.6 Changing your mobile lock security code
Health & Safety
10.1 Emergency Services
10.1 General care
10.2 Important Safety Information
10.3 Road safety
10.7 Declaration of conformity
Troubleshooting, Index
& Useful Numbers
11.1 Troubleshooting
11.3 Index
11.5 Useful Numbers
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1
1Getting set up.
First things first.
There are a few simple things to do before you can use your new mobile. This section
shows you how to install your SIM and battery and how to charge up the mobile.
1.1 Installing the SIM
1.3 Installing and charging the battery
1.5 Battery use
Getting set up

1
Getting set up
3.Slide the SIM securely into its SIM holder.
4.Insert battery by placing the ridge into the top of your
mobile’s battery holder. Push the battery down
into position and snap it into place.
Installing the SIM
How to get your own mobile number and other details onto the mobile.
1. Place the mobile on its front.
2.Insert your SIM into the holder, ensuring the gold plate
is facing down and the card is positioned as shown.
Your SIM (Subscriber Identity Module)
contains your mobile number, service
details and contacts, and must be
inserted into your mobile.
If the SIM is removed, your
mobile becomes unusable
until a valid one is inserted.
The holder for your SIM is located
underneath the battery. Always
disconnect the charger and other
accessories from your mobile before
inserting and removing your SIM.
Your 3SIM may only be used in
mobiles which are enabled for 3
services. Any attempt to use the SIM
in other mobiles may result in serious
damage to the SIM and may prevent
you from being able to use it,
including making emergency calls.
In these instances, we are not
responsible for any such damage
or usage problems.
1.1User guide User guide 1.2

1
Getting set up
Installing and charging the battery
How to get your mobile charged up.
The battery is not fully charged when
you buy your mobile but there may
be enough power in the battery to
turn the mobile on. Before you can
use your mobile properly, you need
to install and charge the battery as
shown here.
Your mobile is designed to be used
only with the manufacturer’s battery
and battery charger.
When charging the battery, always close the
mobile. Make sure the battery is installed and
charge it using the NEC charger supplied.
The recommended battery charge time is
approximately two hours. Stop charging if
not completed within five hours.
To charge the battery...
The battery must be charged at room
temperature between 0°C (32°F) and
45°C (113°F).
1. Lift the rubber protective cover, then connect
the charger plug to the mobile/O connector.
2. Plug the charger into an electrical outlet.
The green LED indicator on the outside
of the mobile will light up when charging
is in progress and go off when charging
is complete.
3. To remove the charger, tilt the plug
upward and pull it away from the
mobile/0 connector.
A battery that has not been used for a
long period of time needs to be completely
discharged by leaving the mobile turned
on. Then recharge it 2 or 3 times before
reaching full capacity.
Low battery alarm
The battery’s power levels (4 levels) are
indicated by the following icons:
When the battery runs out, the following
image will blink on the mobile’s screen:
To install the battery...
1. Insert battery by placing the ridge
into the top of your mobile’s
battery holder.
2. Push the battery down into position
and snap it into place.
To remove the battery...
1. Release the battery clip at the
bottom end on the back of
the mobile.
2. Lift the battery away from
your mobile.
I/O connector
For USB cable
or charger
1.3User guide User guide 1.4

Battery use
How to get the most out of your battery.
Battery performance depends on many factors,
including signal strength, the features and / or
settings you select and use, and your voice,
data and other application usage patterns.
Battery care
To prevent injuries or burns, do not allow metal
objects to contact or short-circuit the battery terminals.
To maximise your battery’s
performance…
Always use NEC Original™ batteries and battery
chargers. NEC’s mobile warranty does not cover
damage caused from using non-NEC batteries and / or
battery chargers.
New batteries or batteries that have been stored for
long periods of time may require a longer charge time.
Maintain the battery at or near room temperature
when charging.
If you don’t intend to use the battery for a long period
of time, remove it from the mobile and store it in a
place with low humidity and low temperature.
Over extended periods of time, batteries gradually
degrade and require longer charging times. This is
normal. If you charge your battery regularly and
notice a decrease in talk time or an increase in
charging time, then it’s probably time to buy a
new battery.
The rechargeable batteries that power your mobile
must be disposed of properly and may need to be
recycled. Refer to your battery’s label for battery type.
Contact your local recycling centre for proper disposal
methods. Never dispose of batteries in a fire because
they may explode.
1.5User guide

User guide 2.2
2Your mobile
explained.
Your NEC 338 can do a lot of things, so it makes sense for you to know your way
around its navigation and controls.
Spend a few minutes familiarising yourself with your mobile’s screen and icons now,
and you’ll be ready to explore all its features.
This section explains what all the icons and symbols mean, and shows you how to
find your way around your mobile.
2.1 Getting to know your NEC 338
2.3 Your mobile’s start screen
2.5 Your mobile’s keys and navigation
Your mobile explained
2

2.1User guide User guide 2.2
Getting to know your NEC 338
Familiarise yourself with it’s features.
Your mobile explained
2
Menu key
takes you to the task menu from any screen.
Send key
to make voice calls and view outgoing calls.
Clear key
End key (On / Off power)
to end calls and services.
Keypad
Right soft key
activates the prompts displayed
on screen in the right soft box.
Triangle key
is your one-touch access to Today on 3and
a world of communications, information
and entertainment. (See Section 4.)
Left soft key
activates the prompts displayed on
screen in the left soft box.
Screen
Option key
Right soft box
displays a variety of prompts.
Left soft box
displays a variety of prompts.
4-way Navigation key
Enter key
Microphone
Camera
Earpiece
Headset
connector
I/O connector
(for USB cable or charger)
Antenna

2.3User guide User guide 2.4
1 The icon indicator bar
The icon indicator bar shows what operations
are taking place and reminds you of battery
and signal strength. This appears during all
activities. The table opposite gives a brief
explanation of the icons and their functions.
2 The start screen
The central window of your start screen
displays an image of your choice. When
in use, this screen will display all of your
functions and services.
3 Shortcut icons
Shortcuts to applications from the start screen.
Your mobile comes with two shortcuts
already in place which can be changed.
(See page 3.4.)
4 The prompt bar
The prompt bar displays various prompts
in the soft boxes. These are activated by
pressing the appropriate soft key under
each one.
Your mobile’s start screen
Your mobile’s screen is divided into four basic displays: the icon indicator bar; a central
window that includes the start screen; the prompt bar; and the shortcut icons display.
Each of these is described below:
Your mobile explained
2
Description
Icon
Battery level – indicates the amount of power in your battery.
Weak Strong
Message – indicates when you have a new text, multimedia or video message.
Signal strength – indicates the strength of your mobile’s connection with the network.
You cannot make or receive calls when the ’no signal’ indicator is displayed.
3G network – indicates whether you are in the 3video service area. When
outside the 3video service area, your mobile roams onto the voice and
picture network or another network when abroad.
3 services connection – indicates connection available for 3services, including
multimedia messages.
USB is connected – indicates whether you are connected via USB cable to a PC.
Multitasking – indicates the number of tasks you are carrying out simultaneously.
Mobile profile Meeting profile Outdoor profile Car profile
Vibrate on – indicates whether the vibrate function is on or off.
Alarm clock – indicates whether an alarm has been set.
Calls diverted

2.5User guide User guide 2.6
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Your mobile explained
2
Your mobile’s keys and navigation
2 The Navigation key
This key acts like a joystick, allowing
you to scroll through the screen
menus to names, numbers, features
and services. It also becomes your
directional control for games.
Press the Triangle key to access 3
services, and scroll through the menus
by pressing up or down on the
Navigation key (services will be
highlighted row by row). When you
are within a service, you can move
between pages by pressing left and
right on the Navigation key.
3 The Menu key
This key takes you to the main
menu from any screen.
Handset profile
Incoming calls
Missed calls
Contacts
From the start screen:
7 The Send key
This key is used to make and answer
calls and view outgoing calls.
8 The End key (On / Off power)
This key is used to turn your mobile
on and off (press and hold for 5
secs) and to end calls and
close down applications.
10 Soft keys
The left and right soft keys
activate the prompts that appear
in the soft boxes directly above
them on the screen. These
prompts change according to
the screen content.
9 The Clear key
This key has two functions. It will
take you back to your previous
screen (not while in 3Services)
and when in a text entry screen,
it also acts as a delete key.
1 The Triangle key
This key is your one-touch access
to Today on 3and a world of
communications, information and
entertainment. (See Section 4.)
4 The Option key
This key is a link to additional
functions or operations. You can
use this when you see three dots
at the bottom of the screen.
6 The Enter key
Once you have scrolled to your desired
choice, use the Enter key to select it.
This function can be used in the
majority of screens.
This key is used to take and save
pictures and videos.
Shortcuts
In the majority of menu screens there will be a number, to , to the right
of each option. Pressing the corresponding number on your keypad takes you
straight to your desired screen, and saves you from having to scroll and select
that option.
5

3Get going
Now you know your way around your mobile, we’ll show you how to do
things like setting the time and date, adjusting settings, choosing your
personal profiles – and turning your mobile on and off!
It starts with a quick explanation of how to follow the detailed instructions
so you can get going right away.
And there are some nifty shortcuts too.
3.1 Turning your mobile on and off
3.2 Setting the time and date
3.3 Setting your SIM card contacts as the default on your mobile
3.4 Using your own shortcuts
3.5 Choosing ringtunes and alert profiles
3.6 Setting a picture as a wallpaper
3.7 Choosing a text entry method
3.8 Messaging shortcuts
3.9 General shortcuts
3
Getting going

Setting the time and date
After turning your mobile’s power on for the first time, you will be asked to set
your home (local) time.
Press for 5 seconds
Your mobile screen displays:
Do you wish to set the home time?
Press Yes
At enter the date (day / month /
year)
Scroll to and enter the current
time (24 hour clock)
To change the time…
Press
Scroll to and press
Scroll to Date and time and
press
At Set Date and time press
At enter the date (day /
month / year)
Scroll to and enter the
current time (24 hour clock)
Press OK
You need to set the date
and time before you can
use your Calendar and
other functions. Once set, this will
also help the speed of 3services.
3
Getting going
3.1User guide User guide 3.2
Turning your mobile on and off
Ensure that your SIM is in your mobile and the battery is charged.
To turn your mobile on…
Press and hold the On / Off
power until the screen lights up
To turn your mobile off…
Press and hold the On / Off
power until the screen turns off.
There may be some delay
while the mobile powers down.
Do not re-power the mobile
during this time. The term ‘press and
hold’ is equivalent to
a key press time of
approximately 5 seconds.
To show the time
on your screen…
Scroll to Display options
Scroll to Always display clock
Scroll left for On
Press OK

Setting your SIM card contacts
as the default on your mobile
If you have contacts stored on your SIM card and wish to use them,
you will need to set your SIM card as the default contact memory.
3
Getting going
3.3User guide User guide 3.4
Press
At press
Scroll to USIM contacts and press
Using your own shortcuts
You can create shortcuts to your most frequently used services, eg Calendar, which will then
feature on your screen’s desktop or the Quick Menu link.
Press
Scroll to your preferred shortcut
Press
To add a shortcut…
Press
Scroll to and press
At Calendar press Link this
At Add to Home press
or
Scroll to Add to Quick Menu
To change the order /
delete of your shortcuts…
Press
Scroll to your preferred shortcut
Press Move
Scroll left or right
and press Place
From the start screen,
to switch between
your mobile and SIM
card contacts press
▲

3.5User guide
3
Getting going
Choosing ringtunes and alert profiles
Your mobile rings or vibrates to notify you of an incoming call, message or event.
You can set different profiles, ringtunes and vibrations.
Press up
Scroll to your preferred profile: Standard /
Meeting / Outdoor / Car
To change your ringtune profile…
Press Edit
Scroll to Ringtunes and press
At Voice calls press
Scroll to Preset ringtunes / Downloads
and press
Select your preferred profile and press
Press OK
To turn off the keypad tone…
Press Edit
Scroll to Other settings and press
At Key tones scroll to Off and press
Press OK
Your profile is
displayed above
the prompt bar
at the start screen.
User guide 3.6
Setting a picture as a wallpaper
You can take photos and store them in a library on your mobile.
Press
Scroll to and press
Scroll to View images and press
Scroll to My photos / Downloads and
press
Scroll to your preferred picture and press
Press left to view next picture
Press
Scroll to Set as Wallpaper and press
To set the calendar as a
wallpaper…
Press
Scroll to Home screen type and press
Scroll to Show calendar and press
To take a picture see
page 7.2

(twice)
(3 secs)
Messaging shortcuts
Use the chart below as a guide for entering numbers, letters, symbols,
spaces and other characters.
Getting going
3
3.7User guide User guide 3.8
To create text message
Moves the cursor left or right, up or down
When editing text, switches between ABC (multitap) ,
NUM (numeric) and T9 (predictive text)
Deletes 1 character
Deletes entire text
Inserts a space
Enters 0–9, letters and symbols
Switches between shift and caps
Switches to the symbol mode
New line
Enters 0–9 (when in T9 and ABC mode)
To copy, cut and paste text
Function
Key
(3 secs)
(3 secs)
You press each key as many times
as needed to display the character
you want to enter.
If you do not press a key for two
seconds, the character in the block
cursor is accepted, and the cursor
moves to the next position.
You press each key only once,
even if the character you want is
not the first character on the key.
If you want to input a series of
numbers, you need to change to
mode or press and hold the
particular key for three seconds.
By pressing in the or
mode, the Symbol Input mode
will be turned on. Select the
symbol by using the Navigation
key to scroll up, down, left or
right and select the corresponding
number on your keypad.
Multitap Text
Input
Predictive Text
Input
Numeric
Input
Symbol Input
Function
Entry Method
Choosing a text entry method
While writing a message, entering contact details, and appointments etc,
you will need to select an appropriate text entry method.
Text entry rules
There are four types of text entry:
■Multitap Text (ABC) Input
■Predictive Text Input
■Numeric Input
■Symbol Input
The multitap, predictive and numeric input
modes can be changed by pressing Mode
when within a text box. The symbol input
mode is activated by pressing .

Today on 3. Also returns you to Today on 3from any browser page
A–Z list of your contacts – from the start screen
Missed calls list – from the start screen
Calls received list (including missed calls) from the start screen
To access your video clips, press (twice) from the start screen
To access your calendar, press , scroll to and press from the start screen
Volume setting (whilst on a call). Press up to increase and down to decrease
Sets the handset profile (Standard, Meeting, Outdoor or Car)
Back to previous screen (not on Today on 3)
A link to additional functions or operations. You can use this when you see
three dots at the bottom of the screen.
To view your own mobile and fax numbers
To switch between contacts on your mobile and SIM card
▲
▲
▲
▲
▲
▲
▲
General shortcuts
Use the chart below as a guide for general navigation shortcuts and key functions.
Function
Key
3.9User guide

4Today on 3
3brings you a whole world of communication, information and entertainment
services. You can ask for directions within major cities, get the latest news, keep
up to date with Premier League footie action, play games and much, much more.
This section is your guided tour of that world.
Check three.co.uk for the latest updates to this user guide.
4.1 Today on 3
4.2 Using Today on 3
4.3 Getting to know the services screen
4.4 The service icons
4.7 Tunes & Pix
4.9 Downloading a ringtune
4.11 Music
4.12 Accessing Music
4.13 Games
4.15 Finding a game
4.16 Playing a game
4.17 Football
4.19 Accessing football services
4.20 How to set goal alerts for your football team
4.21 Downloading and storing match highlights from an alert
4.23 Comedy
4.25 Accessing Comedy
4.26 Other useful services
4.27 Setting your favourite locations
4.28 Using Quick Map
4.29 Using My Nearest
4.30 Viewing the latest news
4.31 Setting up a financial portfolio
Today on 3
4

One press of and you’re straight into Today on 3–
the fastest way to find exactly what’s new in the world of 3.
Today on 3brings you the pick of the day’s video, audio and text stories
on one scrolling screen. With a few clicks, you’re straight into the story.
In the morning, you get the latest news, sports and entertainment stories.
Later in the day, dip in and find everything from MTV news and tomorrow’s
weather to the latest mobile games and ringtunes.
And you’re one click away from the full menu of 3’s great services.
Today on 3
It’s where you get the latest on 3every day laid out on one screen, ready for you to check it out.
Today on 3
4
Using Today on 3
Today on 3 is the first screen you will see after pressing . It brings you the pick of
the day’s video, audio and text stories. The content is updated throughout the day,
seven days a week.
Press
Select your preferred service home
page eg
This will take you to the home page.
or
Select your preferred story
image / headline
This will take you to the story.
To select the Services screen…
Select
Scroll to your preferred service icon, eg
To return to Today on 3
from any page…
Press
4.1User guide User guide 4.2

Today on 3
4
4.3User guide User guide 4.4
You can also select at the top of
the Today on 3screen, where you’ll find
colourful icons.
Each icon represents a 3service you can select.
You can scroll through the Services screen by
pressing the Navigation key down. When you are
within a service, you can move between pages by
pressing left and right on the Navigation key.
When you reach the bottom left icon of the
mobile’s Services screen, the next three icons will
appear. This is repeated until all remaining icons
have been displayed.
There are two ways to download and play clips:
Quickplay is a faster way of watching videos.
The video won’t be stored on your mobile.
This is available on some 3services, eg News
and Top Shelf.
Save & Play content is downloaded and stored
on your mobile.
To return to the ‘Today on 3’ screen from
any browser page, press .
Getting to know the Services screen
A whole range of amazing services laid out as a series of icons.
The service icons
These service icons provide quick access to the home page of each service.
Football
Catch up on the latest Barclays
Premiership and UEFA Champions
League action in ‘Video Action’.
See selected goals, highlights
and previews. Get live score
updates minutes after the ball
hits the back of the net. Take
a trip down memory lane and
relive those golden moments
from the Premiership archive,
updated weekly.
Weather
Watch and listen to the national
forecast every day and find out
whether the brolly or the
sunblock is required.
Music
Keep up with the kings and
queens of pop, rock and R’n’B with
all the latest videos and reviews.
Let MTV and Zane Lowe entertain
you.
Catch Pete Tong’s Fast Trax for the
latest from the dance scene.
Showbiz
Get the latest on who’s who in
the land of A-list celebrities.
Showbiz latest gossip and news
supplied by APTN will give you
plenty to talk about.
Movies
Box office chart – excerpts from
the top ten movies of the week,
updated weekly.
New releases and Pick of the week
– the best movies of the week.
Comedy
Watch the funniest impressions from
the Decoy Farm and award-winning
Aardman animations, plus rib-tickling
classic scenes from Monty Python
and French and Saunders.