NEC MLC User manual

Multi Line Client
MLC
Softphone

Topics
•Softphone Launch activation & setup
•Headset setup
•Call forward business rules
•Outbound calling
–Enter call number
•Incoming calls
–Incoming calls
•Call history
•Voicemail setup and use

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MLC Softphone Activation
Multi Line Client (MLC) is the softphone client
Once started Select “Activate”

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MLC Activation Code
Enter activation code as
given to you via the
telephony team
Successful activation
Next, Click “yes” to update
settings

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MLC Login
Enter extension
number and
extension
password and
press save
Extension ready to be setup

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MLC Headset setup
Bottom right icon tray
1.Have your headset connected to your USB
port of your laptop
2.Right Click on the Speaker icon
3.Left click on Playback Devices
4.Right click Headset icon
5.Left click on Set as Default Device
6.Press OK
7.Headset is now setup. This is a one time setup for your
headset

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MLC Headset setup - continued
1.The Mic button needs to be RED
to ensure the Microphone on your
headset works
2.To mute your call so the caller can
not hear you press the Mic button,
the red light turns off, the caller will
not be able to hear you.
3.For the caller to recommence
hearing your conversation press
Mic again the red light will turn on

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Laptop setup –In Coming Call Ringing Device
1.Click on the Option Cog
2.Click on the Ring Device down
arrow to select either your
Headset or laptop as your
incoming call ringing device
3.Click save once you have
selected your preferred option
When you press the AUDIO SETTINGS button you get the
following window. This allows you to select one audio device
for ring tone, usually your laptop speakers and a different
device for Audio ( speech)

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MLC Headset
Please ensure your headset is fully charged to
ensure it works correctly. It is charged via the wired
USB connection.
The Headset can be used in a wired mode or
Bluetooth mode.
All incoming calls will ring via the headset

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Voicemail setup
1. Dial 98900 and press the speaker button
2. Your default password is 0000
3. You will be requested to select a new password
(from 4 to 16 characters)
4. Follow the instructions on the phone
5. Once complete your voicemail is setup