Neopost IJ-50 User manual

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1
WARNING!
Donotunderanycircumstancesattempttoremovethemachine
covers or attempt to repair the IJ 40/50. There are no operator
serviceablepartsthereunder.
The IJ 40/50 is licensed for use under the conditions of the Post
Office.Thislicenseisissuedsubjecttotheproductbeingsecure
atalltimes.Anyremovalofcoversordis-assemblyoftheproduct
willresultinthelicensebeingrevokedandmayresultinthePost
OfficerequestingNeoposttoremovetheproductfromuse.
The ink cartridge system used within the IJ 40/50 contains Post
Officeapprovedink.Thiscartridgeshouldnotbetamperedwithin
anywayortheuseofnonapprovedinksbeundertaken.Thiswill
breachanyPostOfficelicenceagreementontheproductandmay
resultinthePostOfficerequestingNeoposttoremovetheproduct
fromuse.

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MODEM APPROVAL REQUIREMENTS
This system contains a modem which has been approved for
connectiontoanalogpublicswitchedtelephonenetworks. However,
duetodifferencesbetweenindividualtelephonenetworksprovided
in different areas, the approval does not, of itself, give an
unconditionalassuranceofsuccessfuloperationoneverynetwork
terminationpoint.
In the event of problems, you should contact your equipment
supplierinthefirstinstance.
INSTALLATION
Thepowerplugonthissystemisintendedtoserveas thedevice
for isolation of the electrical supply. The equipment should be
installedincloseproximitytoaneasilyaccessiblegroundedpower
supplyandanalogtelephonesocket.
WARNING: FOR SAFETY THIS EQUIPMENT MUST BE
GROUNDED
TheIJ40andIJ50Mailingsystemhavebeendesignedtomeetthe
safetyrequirementsofUL1950.Theperipheralinterfacesmeetthe
SELVrequirementsofthatstandard,thereforeinordertomaintain
thelevelofsafetyprovidedbytheIJ40andIJ50,theinterfaceofany
equipment connected to the IJ 40 and IJ 50 interfaces must also
meettheSELV requirements of UL1950.
Nopartofthisdocumentmaybereproducedortransmittedinany
form or by means, electronic or mechanical, for any purpose
withouttheexpresswrittenpermissionofNeopostCanada.
Copyright© Neopost 2004

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WELCOME
CongratulationsonchoosingtheNeopostIJ40/50mailingsystem.
TheIJ40/50istheresultoftheexpertiseandinnovativecapabilities
oftheworldwideNeopostgroup.Itwillintegrateintoyourworking
environmenttoenhanceyourmailprocessingoperation.
TheIJ40/50hasmany capabilitiesthatwillbe importanttoyour
business:
Aswellasbeingproductive,theIJ40/50isdesignedtobeauser
friendlysystemthatcanfitintoanyworkingenvironmentwithits
innovativeandattractivedesign,simpleusersettingsandverylow
noiselevel.Themodulardesignandsealed inkermakesit easy
andsafetohandle,andtheuserinterfaceisparticularlyclearwith
agraphicinterface.
TheIJ40/50isadaptableandassuchcanhandlemanydifferent
typesofmailupto3/8"thick.Theoptionalfeedercanbeusedto
process,inacontinuouscycle,itemsofsizesrangingfromDLto
C4andupto1/4"thickness.Forthickermailitemsorpackages,
adhesivelabelscanbeautomaticallydispensed.
TheIJ40/50is connectable.ItcanexchangedatawithNeopost
scales and printers in order to provide optimal mail processing
andreporting.
Finally, the IJ 40/50 is a unique communication tool for your
company. Its high quality printing combined with its integrated
libraryofmessage/advertsandminidieswillaffordyoutheextra
tools to enhance your company’s image and the impact of your
mail.

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CONTENTS
1. INSTALLATION.......................................................................9
1.1 Introduction ............................................................... 9
1.2 Connectingthe MoistenerUnit ................................ 10
1.3 ConnectingtheMoistenerUnit/PlatformInfill to the
PlainPlatform......................................................... 10
1.4 ConnectingtheMoistener/PlatformInfillto the
Autofeed ................................................................ 11
1.5 Connectingtothe Hand Feed PlatformorAutofeed
tothebaseunit ....................................................... 11
1.6 WeighPlatform(optional) ....................................... 12
1.7 Fill the Label Dispenser.......................................... 14
1.8 Systemcableconnections ...................................... 15
1.9 Systemcable connections (continued).................... 16
1.10 PositioningtheReceivingTray................................ 17
1.11 FillingtheMoistener Reservoir ............................... 17
1.12 Enteringactivationcodes ....................................... 18
2. CONTROLS AND FEATURES.............................................24
2.1 Introduction ............................................................. 24
2.2 Systemglossary ..................................................... 25
2.2.1 DisplayPanel................................................. 27
2.2.2 FunctionKeys ................................................ 28
3. PRINTING POSTAGE ..........................................................29
3.1 Introduction ............................................................. 29
3.2 Gettingstarted........................................................ 30
3.2.1 LogOn(PinEntryMode)................................ 30
3.2.2 DepartmentalOperation................................. 31
3.2.3 HowTo Select a Postage Value ..................... 32
3.2.4 HighValueSelection...................................... 35
3.2.5 Printingan Envelope ...................................... 36
3.2.6 ToChangea Department ............................... 36

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4. POSTAGE CLEARING WITH AN AUTOFEEDER ...............38
4.1 Envelopefeeding ................................................... 38
4.2 Envelopemisfeed................................................... 40
5. PRINTING LABELS .............................................................42
5.1 Filling the Label Dispenser ..................................... 42
5.2 Printing a Label ...................................................... 43
6. PRINTING WITH A WEIGH PLATFORM .............................44
6.1 WeighPlatformPreparation ................................... 44
6.2 TareFunction.......................................................... 47
7. ENVELOPE MOISTENER ...................................................48
7.1 Usingthe EnvelopeMoistenerwithPlainPlatform... 48
7.2 UsingtheEnvelopeMoistenerwithanAutofeed...... 48
7.3 FillingtheMoistenerReservoir ............................... 49
8. PRINTING OPTIONS...........................................................50
8.1 WhatcanIprint?..................................................... 50
8.2 Printmode selection............................................... 51
8.3 Modifyingtheimprint .............................................. 52
8.3.1 Choosing a Slogan or Rate Die ..................... 52
8.3.2 DateAdvance (for Pre Dating Mail)................ 53
9. MAINTAINING PRINT QUALITY..........................................55
9.1 CleaningtheInkCartridge ...................................... 55
9.2 MakingaTest Print ................................................. 56
9.3 ReplacinganInkCartridge ..................................... 58
10. METER REGISTERS...........................................................61
10.1 Selection ................................................................ 61
10.2 Printinga register ................................................... 62
10.3 Printingwith External Printer ................................... 63
11. ADDING POSTAGE..............................................................64

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12. MAINTAINING YOUR ACCOUNT .......................................66
12.1 Accountnumber ..................................................... 66
12.2 Accountbalance..................................................... 66
12.3 Statements ............................................................. 66
12.4 PostOfficeRegulations .......................................... 66
12.5 DigitalPostage-On-Call.......................................... 67
12.6 Digital Postage-On-Call deposit options................. 67
13. SUPERVISOR SETTINGS...................................................68
13.1 Introduction............................................................. 68
13.2 EntrytoSUPERVISORmode ................................. 69
13.3 Departmentscontrol ............................................... 71
13.3.1 Changingthe User PIN................................... 72
13.3.2 ToAssignaDepartment................................. 73
13.4 IJ40/50SystemSetup Menu .................................. 77
13.5 MemoryCards ....................................................... 85
13.5.1 HowTo Load Data Using a Memory Card ...... 85
13.5.2 HowTo Replace Data Using a Memory Card . 86
14. REPORTS ............................................................................87
14.1 Typical Reports....................................................... 87
14.2 Printinga Report .................................................... 87
14.3 SettingtheReportDestination ................................ 89
14.4 Printingwith External Printer ................................... 89
15. TROUBLE SHOOTING .......................................................91

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Special icons in the user's guide
Signals an essential piece of information that cannot be
missed.
Signals an important issue.
Indicates an interesting idea or trick
Illustration through an example

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9Installation
1. INSTALLATION
1.1 Introduction
The IJ 40/50 should be installed on a flat horizontal surface
adjacenttoaneasilyaccessiblepowerandtelephoneoutlets.
Allowsufficientfreespaceasfollows:
-Abovethemachinetoenableopeningofthecovers.
-At therearofthemachine for cooling.
Thepowerplugonthissystemisintendedtoserveasthedevice
forisolationofthemainsupply,wherepossibleitisadvisable to
connecttoaswitchedpoweroutlet.
Please do not connect your IJ 40/50 Mailing system to the
power outlet until all other connections have been
completed.

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Installation
1.2 Connecting the Moistener Unit
Removethemoisteningwickfrom itspackaging.
Beforefittingensurethatthewickisthoroughlywetted.
Raisethebrush,thentakethewettedwickandfeedintothewater
troughasshown.
Lowerthebrushintoplace.
1.3 ConnectingtheMoistenerUnit/PlatformInfilltothePlain
Platform
When attaching the Moistener Unit/ Platform Infill to the Plain
Platform,ensurethattheTabsandSlotsinterlockasillustrated.

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11Installation
1.4 ConnectingtheMoistener/PlatformInfilltotheAutofeed
If an Autofeed is to be fitted, first connect the Moistener Unit/
PlatformInfilltotheAutofeedensuringthattheslotsontheAutofeed
fit tightly over the tabs on the Moistener Unit/Infill Platform as
illustrated.
1.5 Connecting to the Hand Feed Platform or Autofeed to
the base unit
LowertheIJ40/50intopositionsothattheslotsfitoverthetabsas
illustrated.

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Installation
1.6 WeighPlatform(optional)
Threeweighplatformrangesmaybeconnectedtothesystem.The
model number is located at the bottom of the weigh platform for
identification.
Connecting the WP 5 and WP 10/20 Weigh Platform &
Support(Option)
Sufficient cable has been provided with your weigh platform to
enable the unit to be placed on the desk adjacent to the postage
meterifpreferred.
Positiontheweighplatformonitssupport. Anyexcesscablecan
belooselycoiledunderthesupport.
PositiontheSupportPlatformsothatthepinsontheundersidefit
intothelocatingpointsontherearcasingof theIJbaseunit.
WP 5
WP 10/20
(optionalsupport)
WP 30/70
(externaldisplay
optionalforthis
range)

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13Installation
WP 30/70
WP 10/20
WP 10/20 and WP 30/70 type weigh platform installa-
tionprocedure
Take the weigh platform out of the packaging and remove the
screwwhichisunderneaththeweighplatform.
Keep this screw: it must be used when moving the weigh
platform.

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Installation
1.7 Fill the Label Dispenser
Tab Printing
Surface

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15Installation
1.8 System cable connections
WeighPlatform/ScaleConnection(Optional)
AutofeedConnection(Option)
Unplug the power lead from the base before completing
the following connections.
Connect the weigh platform to
the connector marked "COM 2"
at the back of the base.

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Installation
1.9 System cable connections (continued)
TelephoneConnection
PowerCord Connection

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17Installation
1.10 Positioning the Receiving Tray
1.11 Filling the Moistener Reservoir
Forsafety,alwaysdisconnectthepostagemeterfromthepower
supplywhenfillingtheMoistenerReservoir.
Keepthepostagemetertopcoverclosedandtakecarenottospill
sealingsolution/waterontothemachine.
Open the reservoir compartment and fill with envelope sealing
solutionorwater.
Closethereservoircompartment.

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Installation
1.12 Entering activation codes
A licence like the one below is in the packaging:
Itcontainstheactivationcodesnecessaryforthefollowingsteps.
Stickthelabelwiththe"AN1"(and"AN2"codeifapplicable)
activation codes at the back of the WP model and below.
Keep your codes in an easy to access document. They will
be useful in case of further upgrade of your system. The
self-adhesive label is at the bottom of the document which
is delivered with the WP (inserted in the pouch outside of
the box).
Stickthe labelhere

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19Installation
Process:
- RemoveanyitemsontheWP,thenreconnectthepowerleadat
thebackofthemailingmachine.
- FromtheNeopostUSER/SUPERVISORscreen,gototheUser
modeasshowninthefollowingscreen:
75.55
USER
15/01/2002
IMPRINTMODE
0.00
- Thenpresson .Checkthatthenumber displayed matches
withthe"WPserialnumber"whichisprintedonthelabel:
OK
NO ACTIVATION CODE FOR
410411001211
!
- Thenpress OK to escape.
- Press then select the SUPERVISOR mode by selecting
SUPERVIS (leftsideonthedisplay).
ThemessageENTERSUPERVISORPINwillappear:
ESC
ENTER SUPERVISOR PIN
- - - -

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Installation
- EnterthesupervisorPINcodebut
DO NOT validate the code with OK
- With the key , select the line "SETUP" and confirm
usingOK :
SUPERVISOR
1 SECURITY & DEPT
2REGISTERS
3 LOAD FROM MEMORY CARD
4SETUP
O
K
ESC
- With the key , select the line "WP FEATURE" and
confirmusing OK :
SETUP
6POC
7 LANGUAGE American
8 REPORT ON LABEL
9 PC CONNECTION
WP FEATURE OKESC
10
- Select the line "ACTIVATION CODE" and confirm using OK :
WP FEATURE
1 ACTIVATION CODE
2 GEODESIC CODE 00345
OKESC