Neopost IJ 110 User manual

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INTRODUCTION
CongratulationsonchoosingtheNeopostIJ 80/90/110mailing
machine. The IJ 80/90/110 is the result of the expertise and
innovativecapabilitiesofaworldwideNeopostgroup.Usingink
jettechnology, it will integrate into your working environment to
enhanceyourmailprocessingoperation.
TheIJ 80/90/110hasmanycapabilitiesthatwillbeimportantto
yourbusiness:
As well as being productive (up to 250 letters per minute for
machineonly,andupto125lettersperminuteindynamicscale
mode), the IJ 80/90/110 is designed to be a user friendly
machinethatcanfitintoanyworkingenvironmentwithitsinnovative,
contemporary design, simple user settings and very low noise
level.Thehighvolumecapacitysealedinksystemmakesiteasy
and safe to handle. The user interface includes the ability to
programupto10frequentlyusedjobs.
The IJ 80/90/110 is adaptable and as such can handle many
different types of mail. The optional feeder can be used to
process,in a continuous cycle, items of different sizes (ranging
frompostcards tolargeflatsinportraitformat)andthickitems(up
to 16 mm; 5/8 inch), with automatic imprint shift. For mail items
thicker than 5/8" or packages, adhesive labels can be
automaticallydispensed.
The IJ 80/90/110 is connectable. It can exchange data with
NeopostscalesprintersandPC'sinordertoprovideoptimalmail
processingandreporting.
Finally,theIJ 80/90/110isauniquecommunicationtoolforyour
company. Its high quality printing combined with its integrated
libraryofadvertisingmessages,mailclassdiesandfreeformat
text will provide you with the tools to enhance your company’s
imageand the impact of your mail.
You will soon discover for yourself that the IJ 80/90/110 is the
ultimateinqualityandproductivity.

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WARNING!
Do not remove any secured covers or attempt to repair the IJ 80/90/
110, there are no user serviceable parts contained and the IJ 80/90/
110productislicensedforuseundertheconditionsofthePostOffice.
Thislicenseisissuedsubjectto theproductbeingsecureatalltimes.
Anyremovalofcoversordis-assemblyoftheproductwillresultinthe
license being revoked and may result in the Post Office requesting
Neopost to remove the product from use.
The inking system used within the IJ 80/90/110 contains Post Office
approved ink. This cartridge should not be tampered with in any way
or the use of non approved inks be attempted. This will breach any
Post Office licence agreement on the product and may result in the
Post Office requesting Neopost to remove the product from use.
FCC COMPLIANCE STATEMENT
This equipment has been tested and found to comply with the limits
for a Class A digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmfulinterferencewhentheequipmentisoperatedinacommercial
environment.Thisequipmentgenerates,uses,andcanradiateradio
frequencyenergyand,ifnotinstalledandusedinaccordancewiththis
instruction manual, may cause harmful interferences to radio com-
munications.Operationofthisequipmentinaresidentialareaislikely
tocauseharmful interference, inwhich case theuserwill be required
to correct the interferences at his own expense.
The internal modem of this equipment complies with Part 68 of the
FCC rules.
INSTALLATION
The power plug on this equipment is intended to serve as the device
forisolationoftheelectricalsupply.Theequipmentshouldbeinstalled
in close proximity to easily accessible electrical outlet and telephone
wall connector.
No part of this document may be reproduced or transmitted in any
form or by means, electronic or mechanical, for any purpose without
the express written permission of Neopost.
Copyright©Neopost 2004

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TABLE OF CONTENTS
GETTING STARTED .............................................9
SECTION A: BASIC FUNCTIONS ......................11
1. PRODUCT OVERVIEW........................................................13
1.1 Overview ................................................................ 13
1.1.1 Externalview (mailing machine and optional
standardautomaticfeeder) ............................ 13
1.1.2 Internalview withoptionalstandard
automaticfeeder............................................ 14
1.1.3 Mixed-mailfeeder(optional)........................... 15
1.1.4 Tactilescreenandkeyboard........................... 16
1.2 Installation .............................................................. 18
1.2.1 Preparationofthemailingmachine ................ 18
1.2.2 Installationwith thefeedplatform .................... 18
1.2.3 Installationof the standard automaticfeeder
(optional:available onIJ 80only) .................... 19
1.2.4 Installationofthemixed-mailfeeder(optional).... 20
1.2.5 Installationof thedynamicscale(optional) ...... 23
1.2.6 Connectionsat the rear of the unit .................. 25
1.2.7 Inktank andprinthead .................................... 28
1.2.8 Installationof theWeighingPlatform ............... 31
1.3 Envelopefeeding ................................................... 35
1.3.1 Withthestandardautomaticfeeder................ 35
1.3.2 Withamixed-mail feeder ............................... 37
1.3.3 Withfeedplatformalone ................................ 40
1.4 Label feeding ......................................................... 41
1.5 Fillingofthe removable waterbottle........................ 42
1.5.1 Standardautomaticfeeder............................. 42
1.5.2 Mixed-mailfeeder .......................................... 43

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1.6 Envelopemoistening .............................................. 43
1.6.1 Standardautomaticfeeder............................. 43
1.6.2 Mixed-mailfeeder .......................................... 44
1.7 Operationwith an inserter ....................................... 46
2. SECURITY FEATURE..........................................................48
3. USINGASCALE ...................................................................49
3.1 Usingadynamic scale............................................ 51
3.1.1 Dynamicweighing OFF mode........................ 51
3.1.2 DynamicweighingONmode.......................... 51
3.1.3 Dynamicbatchmode ..................................... 52
3.2 Operationwith an external weighingplatform .......... 52
3.2.1 StandardMode .............................................. 52
3.2.2 DifferentialWeighingMode............................ 54
3.3 Manual weightentrymode ...................................... 58
3.4 Operationwith an external scale ............................. 60
4. ENTERING POSTAGE VALUES AND
MAIL PROCESSING ............................................................61
4.1 Enteringpostage values ......................................... 61
4.1.1 Manually......................................................... 61
4.1.2 Withan external scale .................................... 61
4.1.3 Withadynamicscale ..................................... 62
4.2 Mail processing...................................................... 64
4.2.1 EnvelopeswithanAutofeed Sealer
(exceptbatchmode) ...................................... 64
4.2.2 Envelopeswithdynamicscaleinbatchmode.... 65
4.2.3 Withthe feed platform alone........................... 65
4.2.4 Printinglabels ................................................ 66
5. MODIFICATION OF THE IMPRINT.....................................67
6. USING DEPARTMENTS ......................................................69
7. OPERATION WITH AN EXTERNAL PC REMOTE
CONTROL ............................................................................69

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8. DIGITAL POSTAGE-ON-CALL®CONNECTION ................70
8.1 Adding Postage ..................................................... 70
8.2 Clearinga POlockout ............................................ 71
8.3 Completinganinterruptedaddpostagetransaction ... 72
9. ONLINE SERVICES .............................................................72
SECTION B: ADVANCED FUNCTIONS .............73
1. ADDITIONAL FUNCTIONS..................................................75
1.1 Mailingmachine general configuration.................... 75
1.2 Mode...................................................................... 76
1.2.1 Passthrough(sealonly,no postage) mode .... 76
1.2.2 Dating mode.................................................. 76
1.3 Configurationofthemainscreendisplay ................ 77
2. JOB MEMORY SAVING .......................................................79
2.1 Storing in user memory"0" ..................................... 79
2.2 Recallingsavedjobs .............................................. 79
3. REPORT PRINTING ............................................................81
3.1 Selectingthereporttype......................................... 81
3.2 BatchRegisters...................................................... 82
3.3 AutomaticCall List ................................................. 83
3.4 ActiveFeature List ................................................. 84
3.5 ModulesDetails ..................................................... 84
3.6 ActivityError List .................................................... 85
3.7 ActivityHistoryReport ............................................ 87
4. SUPERVISOR MODE ..........................................................88
4.1 Enablingthe supervisormode ................................ 88
4.2 Usersetup (insupervisormode) ............................. 91
4.3 Supervisorsetup .................................................... 92
4.3.1 Security.......................................................... 92
4.3.2 Time .............................................................. 94
4.3.3 Timeout.......................................................... 94

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4.3.4 Load rate table............................................... 95
4.3.5 DS tests......................................................... 96
4.3.6 Touchscreencalibration.................................. 96
4.3.7 Serialport setup............................................. 97
4.4 Displaysetup ......................................................... 98
4.5 Departments .......................................................... 98
4.6 Printinginkerservicing ......................................... 101
4.7 Reports ................................................................ 102
4.8 Inkinformation ...................................................... 103
4.9 Postalservices..................................................... 104
4.10 Onlineservices..................................................... 107
4.11 Downloadinganadvertisementsloganor
a mini die ............................................................. 107
4.12 Rateconfiguration ................................................ 108
4.13 Dynamicscalehighaccuracyconfigurationmode .... 109
4.14 Programming memories 1 to 9 ............................. 110
4.15 PCconnectionRecoveryMode ............................ 112
4.16 Exitingthesupervisormode.................................. 114
SECTION C: MAINTENANCE ADVICE ............115
1. TROUBLE SHOOTING ..................................................... 117
1.1 Misfeeds .............................................................. 117
1.1.1 Inthe standard automatic feeder .................. 117
1.1.2 Inthe mixed-mail feeder ............................... 117
1.1.3 Inthe mailingmachine.................................. 117
1.1.4 Inthe dynamicscale ..................................... 119
1.2 Machineand feederproblems .............................. 120
1.3 Problemdynamicscale ........................................ 123
2. GENERAL MAINTENANCE ...............................................124
2.1 Replacementof the brush and moistening
sponges ............................................................... 124
2.2 Mixed-mailfeeder................................................. 125
2.3 Cleaningof the rollers ........................................... 127

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2.4 Cleaningthe printhead.......................................... 128
2.5 Replacingthe envelope pressure units
(dynamicscale) .................................................... 129
2.6 Removalof the postagemeter .............................. 130
2.7 Touchscreenprecautions ...................................... 130
SECTION D: MAINTAINING YOUR DIGITAL
POSTAGE-ON-CALL®ACCOUNT.............. 131
1. DIGITAL POSTAGE-ON-CALL ..........................................133
2. ACCOUNT NUMBER.........................................................133
3. ACCOUNT BALANCE ........................................................133
4. STATEMENTS....................................................................134
5. POST OFFICE REGULATIONS ........................................134
6. DIGITAL POSTAGE-ON-CALL DEPOSIT OPTIONS.......134
SPECIFICATIONS ............................................ 135
INDEX ................................................................ 139

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GettingStarted 9
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GETTINGSTARTED
1 Switchonthemachine;
2 EnteryourPINnumberusingthenumerickeysandvalidateby
pressing OK (see "Access Pin Code" for initial access
code);
3 Enterthepostageprintvalueusingthenumerickeys;
4 Placeanenvelopeonthefeedplatform;
5 Press START
STOP .
Congratulations!Youhavesucceededinmeteringanenvelope.

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Special icons in the user's guide
Signals an essential piece of information that cannot be
missed.
Signals an important issue.
Indicates an interesting idea or special function.
Illustration through an example.
According to the machine configuration, the menu lists
may change.

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SECTIONA:BASICFUNCTIONS
1. PRODUCTOVERVIEW ....................................................13
1.1 Overview 13
1.1.1 Externalview(mailing machineandoptional
standardautomaticfeeder) 13
1.1.2 Internalviewwith optionalstandardautomatic
feeder 14
1.1.3 Mixed-mailfeeder(optional) 15
1.1.4 Tactilescreen andkeyboard 16
1.2 Installation 18
1.2.1 Preparationofthe mailing machine 18
1.2.2 Installationwiththefeed platform 18
1.2.3 Installationofthe standard automaticfeeder
(optional:availableon IJ 80only) 19
1.2.4 Installationofthe mixed-mailfeeder
(optional) 20
1.2.5 Installationofthedynamic scale (optional) 23
1.2.6 Connections at the rear of the unit 25
1.2.7 Inktankandprinthead 28
1.2.8 InstallationoftheWeighing Platform 31
1.3 Envelopefeeding 35
1.3.1 Withthestandardautomatic feeder 35
1.3.2 Withamixed-mailfeeder 37
1.3.3 Withfeedplatform alone 40
1.4 Labelfeeding 41
1.5 Fillingofthe removablewaterbottle 42
1.5.1 Standardautomaticfeeder 42
1.5.2 Mixed-mailfeeder 43
1.6 Envelopemoistening 43
1.6.1 Standardautomaticfeeder 43
1.6.2 Mixed-mailfeeder 44
1.7 Operationwithan inserter 46
2. SECURITYFEATURE .......................................................48
3. USING A SCALE ..............................................................49
3.1 Using a dynamic scale 51
3.1.1 DynamicweighingOFF mode 51
3.1.2 DynamicweighingON mode 51
3.1.3 Dynamicbatchmode 52

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3.2 Operationwithan externalweighingplatform 52
3.2.1 StandardMode 52
3.2.2 DifferentialWeighingMode 54
3.3 Manualweightentry mode 58
3.4 Operationwithan external scale 60
4. ENTERINGPOSTAGE VALUESAND MAIL
PROCESSING ..................................................................61
4.1 Enteringpostagevalues 61
4.1.1 Manually 61
4.1.2 With an external scale 61
4.1.3 With a dynamic scale 62
4.2 Mailprocessing 64
4.2.1 EnvelopeswithanAutofeedSealer
(exceptbatchmode) 64
4.2.2 Envelopes with dynamic scale in batch
mode 65
4.2.3 Withthefeedplatform alone 65
4.2.4 Printinglabels 66
5. MODIFICATION OF THE IMPRINT...................................67
6. USINGDEPARTMENTS ...................................................69
7. OPERATION WITHAN EXTERNALPC REMOTE
CONTROL ........................................................................69
8. DIGITALPOSTAGE-ON-CALL®CONNECTION................70
8.1 AddingPostage 70
8.2 Clearing a PO lockout 71
8.3 Completinganinterrupted addpostage
transaction 72
9. ONLINESERVICES..........................................................72

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1. PRODUCT OVERVIEW
1.1 Overview
1.1.1 External view (mailing machine and optional
standard automatic feeder)
cover
pre-cut
label
dispenser
tactile
graphic
screen
keyboard
ON/OFF
switch
(rear)
memory
card
reader
adjustable
side
guide
conveyorfront
guide
cover
removable
rear
guide
accessories
and
documentation
storage
feed
platform autofeed sealer mailing machine
table
modem
connector
(rear)

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1.1.2 Internal view with optional standard automatic
feeder
postage
meter
ink
tank
bluebuttonfor
conveyorrelease
device
removable
waterbottle
Thicknessadjustmentpositions:
-A(left):upto8 mm(3/8 inch)
-
B
(right):from8to16 mm(3/8to5/8 inch)withoutthedynamic
scaleandfrom8to12 mm(3/8to1/2 inch)withthedynamicscale
label dispenser flap
2 positionsthickness
adjustment(bluebutton):
printhead

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1.1.3 Mixed-mailfeeder(optional)
cover
large
envelope
side guide
front
guide smalland medium
envelope
side guide
water
bottle anti-skew levers
tightening
knob
cover
release
handle
conveyor
sensor

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1.1.4 Tactile screen and keyboard
advertisement
postage
value
date
menuselection keys,
or
tactilekeysonthescreen
mail
class
die warning message
user
definable
parameter
toselect
sealing
dynamic
scale
toselect
precutlabel
00.00
0
LOW CREDIT
XX-XX-XX
LABEL SCALE SEALER
RATE DEPT MARKETING
TOI XXXXXX
BTO XXXXX
LOGINJOBSMENU
INFO
SLOGAN MAIL D
RATE NAME USER RATE
WGH MAN 30 lb 0.8 oz
WP ZERO

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Key glossary:
:lockingandstandbymode
RESET :returntomainmenuwithdefaultsettings
:labelmodeselection
C:inputvaluereset(includingpostage)
START
STOP :switchingon/offenvelopeorlabelfeed
0to 9:numericentrykeys
OK or OK :validatinga selection
ESCAPE :returntopreviousmenuwithnovalidation
HOME :returntomainmenuwithnovalidation(except
timeout)
LOGIN :accesstoSupervisormodeeverytime
LOGOUT :returntoUsermode
:indicatesthatthereareotherchoicessettablein
thenextpage
:indicatesthatthereareotherchoicessettablein
thenextandpreviouspages
:indicatesthatthereareotherchoicessettablein
thepreviouspage

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1.2 Installation
1.2.1 Preparation of the mailing machine
The mailing machine should be installed on a flat horizontal
surface.
Allowsufficientfreespaceasfollows:
-abovethemachinetoenabletheopeningofthecovers,
-attherearforthemachinecooling.
WiththeO/Iswitchinthe“ O ”(OFF)position,connectthepower
cordtotherearofthemachineandtoan110VACelectricaloutlet.
Insertoneendthetelephonecableintothemodemconnectorat
therearofthemachineandtheothertoananalogtelephonewall
jackforDigitalPostage-On-Call®resettingconnection.
Forsecuritypurposes,pleaseensurethatalltheitemsare
correctly assembled before turning the system ON.
1.2.2 Installation with the feed platform
Assemblethefeedplatformwiththemailingmachine.
Prior to moving the system, the feed platform must be
disconnected from the mailing machine.

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1.2.3 Installation of the standard automatic feeder
(optional: available on IJ 80 only)
- Alignthefeederwiththemailingmachine;
- Pushthefeedertowardsthemachine, takingcaretokeepthe
centeringpin aligned as indicated;
- Threadthefeederscrewintothe mailingmachine.Then,using
theknurledtightening knob,push andscrew tolock(ifthetwo
devicesarenotclosingproperly,slightlyrotatethegearprotruding
fromthefeederandrepeattheoperation).
centeringpin
tighteningknob
(ontheside)
(gear)
Prior to moving the system, the mailing machine, the
feeder and the platform must be separated.
- Assemblethefeedplatformwiththefeederasindicatedbelow.

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1.2.4 Installationof the mixed-mail feeder (optional)
The mixed-mail feeder operates with an optical sensor
next to the feed platform. Thus, it should not be installed
in an area exposed to any excessive light source.
- Alignthefeederwiththemailingmachine;
- Pushthefeeder towardsthemailingmachine(orthedynamic
scale), taking care to keep the alignment using the centering
pin;
- Insertthefeederscrewintothemailingmachine(orthedynamic
scale),thenusingtheknob,tightenwhilepressingthescrewto
lockit(iftheunitsarenotproperlybroughtclosetogether,gently
turnthegearprotrudingfromthefeederandrepeattheprocedure):
centeringpin
tighteningknob(on the side)
(gear)