Nortel IP Phone 2001 User manual

Carrier VoIP
Nortel IP Phone 2001 User Guide
(CICM)
Release: CICM 10.1
Document Revision: 09.01
www.nortel.com
NN10300-005
.

Carrier VoIP
Release: CICM 10.1
Publication: NN10300-005
Document status: Standard
Document release date: 4 July 2008
Copyright © 2008 Nortel Networks
All Rights Reserved.
Printed in Canada, the United States of America, and the United Kingdom
LEGAL NOTICE
While the information in this document is believed to be accurate and reliable, except as otherwise expressly
agreed to in writing NORTEL PROVIDES THIS DOCUMENT "AS IS" WITHOUT WARRANTY OR CONDITION OF
ANY KIND, EITHER EXPRESS OR IMPLIED. The information and/or products described in this document are
subject to change without notice.
Nortel, the Nortel logo, Business Made Simple and the Globemark are trademarks of Nortel.
All other trademarks are the property of their respective owners.
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3
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Contents
New in this release 7
Features 7
Other changes 7
Overview 9
Basic features 9
Terminal display 10
IP Phone 2001 menu systems 11
Call Services menu 13
Settings menu 13
Regional menu 13
User menu 14
Terminal menu 14
Call menu 14
Softkey Status 14
Connecting the IP Phone 2001 components 15
Logging on 17
Logging off 19
Making calls 21
Making a call using off-hook dialing 21
Making a call using hands-free dialing 21
Make a call using predial 22
Editing a predialed number 22
Answering a call 25
Terminating a call 27
Navigating the menu system 29
Navigating the Main menu 29
Navigating the Call Services menu 30
Navigating the Settings menu 30
Navigating the Regional menu 31
Carrier VoIP
Nortel IP Phone 2001 User Guide (CICM)
NN10300-005 09.01 Standard
4 July 2008
Copyright © 2008 Nortel Networks
.

4
Navigating the User menu 31
Navigating the Terminal menu 32
Navigating the Call menu 32
Navigating the Feature menu 33
Navigating the Directory menu 34
Using the Call Services menu 35
Activating a feature from the menu 35
Using a soft key to activate a feature 36
Assigning a feature to a soft key 36
Removing a feature assignment from a soft key 37
Resetting soft keys to the default 37
Viewing soft key assignments 38
Displaying soft key labels while on a call 38
Hiding soft key labels 39
Viewing feature profiles 39
Labeling soft keys 40
Using the Regional menu 41
Selecting the language 41
Selecting the time zone 42
Enabling Daylight Saving time 42
Disabling Daylight Saving time 43
Defining the time format 44
Defining the date format 45
Resetting the default time 46
Using the User menu 47
Viewing your user name 47
Viewing your login type 47
Viewing, disabling, or enabling Auto Login 48
Changing your password 49
Using the Terminal menu 51
Viewing and editing your audio profile 51
Viewing and editing the default volume 52
Adjusting the contrast level of the display 53
Performing a firmware upgrade 54
Viewing and editing the dialpad feedback 55
Call menu 57
Accessing the Feature menu 57
Resetting the Inbox or Outbox 57
Resetting soft keys to the defaults 58
Using the Feature menu 61
Using the Assign menu 61
Carrier VoIP
Nortel IP Phone 2001 User Guide (CICM)
NN10300-005 09.01 Standard
4 July 2008
Copyright © 2008 Nortel Networks
.

5
Defining the Key type 62
Enabling or disabling AutoScroll 63
Resetting the feature keys to the defaults 63
Labeling a feature 64
Using the Options menu 65
Enabling or disabling Auto Hide 65
Defining your default feature 66
Assigning the Outbox to a key 66
Using the Directory menu 69
Adding an entry to the directory 69
Editing a directory entry 70
Deleting an entry from the directory 71
Making a call using the directory 72
Using the Inbox 73
Accessing the Inbox 73
Viewing Inbox call information 74
Storing a number from the Inbox 74
Using the Inbox to make a call 75
Using the Outbox 77
Accessing the Outbox 77
Viewing Outbox call information 78
Storing a number from the Outbox 78
Using the Outbox to make a call 79
Call Services 81
Call Services menu 81
Feature profiles 81
Soft key assignment 82
Examples of feature to soft key mapping 83
Mute feature 87
Inbox 89
Outbox 91
Using the dialpad to enter text 93
Use the IP Phone 2001 with the IP Softphone m6350 95
Access Code summary 97
Carrier VoIP
Nortel IP Phone 2001 User Guide (CICM)
NN10300-005 09.01 Standard
4 July 2008
Copyright © 2008 Nortel Networks
.

6
Carrier VoIP
Nortel IP Phone 2001 User Guide (CICM)
NN10300-005 09.01 Standard
4 July 2008
Copyright © 2008 Nortel Networks
.

7
.
New in this release
Features There were no feature changes made to this document.
Other changes
There were no other changes made to this document.
Carrier VoIP
Nortel IP Phone 2001 User Guide (CICM)
NN10300-005 09.01 Standard
4 July 2008
Copyright © 2008 Nortel Networks
.

8New in this release
Carrier VoIP
Nortel IP Phone 2001 User Guide (CICM)
NN10300-005 09.01 Standard
4 July 2008
Copyright © 2008 Nortel Networks
.

9
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Overview
The IP Phone 2001 brings voice and data to the desktop by connecting
directly to a Local Area Network (LAN) through an Ethernet connection.
Basic features
The IP Phone 2001 supports these features:
•four soft keys
•multifield LCD screen
•speaker for on-hook dialing or on-hook listening
•volume control bar for adjusting ringer, speaker and handset volume
•two specialized fixed keys:
— Services
— Inbox
•three Call processing fixed keys:
— Line
— Hold
— Goodbye
•Automatic network configuration
Not all features are available on all telephones. Consult your system
administrator to verify which features are available to you.
Figure 1 "IP Phone 2001 " (page 10) , shows the location of the keys and
the components of the IP Phone 2001.
Carrier VoIP
Nortel IP Phone 2001 User Guide (CICM)
NN10300-005 09.01 Standard
4 July 2008
Copyright © 2008 Nortel Networks
.

10 Overview
Figure 1
IP Phone 2001
Terminal display
Figure 2 "IP Phone 2001 display" (page 10) , describes the IP Phone 2001
display areas.
Figure 2
IP Phone 2001 display
Carrier VoIP
Nortel IP Phone 2001 User Guide (CICM)
NN10300-005 09.01 Standard
4 July 2008
Copyright © 2008 Nortel Networks
.