Oce Arizona 550 GT User manual

Océ Arizona 550 GT
User Manual, Version 1.0, Revision B
Océ User Manual

Copyright
© 2010 Océ
All rights reserved. No part of this work may be reproduced, copied, adapted, or transmitted
in any form or by any means without written permission from Océ.
Océ makes no representation or warranties with respect to the contents hereof and specifi-
cally disclaims any implied warranties of merchantability or fitness for any particular purpose.
Further, Océ reserves the right to revise this publication and to make changes from time
to time in the content hereof without obligation to notify any person of such revision or
changes.
Edition: 2010 #3010109834

Contents
Chapter 1
Introduction.........................................................................................................7
Preface.........................................................................................................8
Product Compliance.................................................................................11
Chapter 2
Product Overview.............................................................................................15
Printer Specifications...............................................................................16
Chapter 3
Safety Information............................................................................................19
Safety Guidelines for Ink Materials.........................................................20
UV Curing System Safety .......................................................................24
Interlock Safety System...........................................................................26
Océ Arizona 550 GT Safety Labels..........................................................28
Safety Awareness.....................................................................................32
Roll Media Safety Awareness.................................................................41
Chapter 4
How to Navigate the User Interface...............................................................43
Operator Interface Hardware...................................................................44
Printer Interface Software........................................................................49
Print Job Control Module........................................................................51
Counters Module......................................................................................60
Settings Module.......................................................................................61
Tools and Utilities Module......................................................................66
Installation and Upgrade Module...........................................................70
Chapter 5
How to Operate the Océ Arizona 550 GT.......................................................71
Training Requirements............................................................................72
How to Power the Printer On and Off.....................................................73
How to Install the Onyx Printer Driver....................................................78
How to Manage Print Jobs......................................................................81
Daily Start-up and Shut-down...........................................................81
How to Set Up a Print Job.................................................................82
How to Manage the Media Vacuum.......................................................86
The Media Vacuum System...............................................................86
How to Create Custom Vacuum Zones.............................................89
How to Manage Media.............................................................................95
How to Handle Media.........................................................................95
3
Contents

Underlay Board to Reduce Artifacts.......................................................99
Chapter 6
How to Operate the Roll Media Option........................................................101
Roll Media Option Hardware.................................................................102
Roll Media Theory of Operations..........................................................105
Roll Media Option Specifications..........................................................108
Foot Pedal Switch Functions.................................................................110
Roll Media Manager...............................................................................111
How to Load Media................................................................................113
How to Unload and Cut Media..............................................................121
How to Set Up a Roll Media Job in ProductionHouse........................123
How to Print on Roll Media ..................................................................125
How to Determine Media Advance Correction....................................129
How to Use Media Edge Protectors......................................................132
Chapter 7
How to Use the Static Suppression Upgrade Kit........................................135
Reduce Static with a Static Suppression Kit .......................................136
Chapter 8
How to Work With White Ink.........................................................................139
Operator Guidelines for White Ink........................................................140
White Ink Workflow Overview...............................................................141
How to Configure ProductionHouse for White Ink..............................144
QuickStart................................................................................................146
How to Prepare White Ink Print Jobs....................................................148
How to Create a White Flood Fill Layer..........................................148
How to Create Spot Data with the Spot Layer Tool.......................150
How to Create White Spot Data in Photoshop...............................154
How to Create White Spot Data in Illustrator.................................159
How to Print With White Ink..................................................................171
How to Use Media Models..............................................................171
How to Create a Media for White Ink Print Jobs............................180
How to Create and Use Quick Sets.................................................193
Chapter 9
Ink System Management...............................................................................197
Arizona Printer Inks................................................................................198
How to Change Ink Bags........................................................................202
Chapter 10
Error Handling and Troubleshooting............................................................205
Troubleshooting Overview....................................................................206
How To Improve Quality When Banding Occurs.................................208
Chapter 11
4
Contents

Printer Maintenance.......................................................................................209
Maintenance Guidelines........................................................................210
Maintenance Procedures.......................................................................212
Clean Carriage Underside................................................................212
Printhead Maintenance....................................................................215
Swab Printheads...............................................................................222
How to Clean the UV Lamp Filter....................................................226
How to Remove Ink..........................................................................228
Empty the Ink Waste Tray................................................................230
Fill the Coolant Reservoir ................................................................232
Replace the Spit Catcher Foam Pad................................................235
Clean Gantry Rails............................................................................237
How to Change Ink Filters................................................................239
How to Change a UV Lamp Bulb.....................................................243
How to Maintain White Ink..............................................................249
Roll Media Option Maintenance...........................................................251
RMO Maintenance Guidelines.........................................................251
How to Clean the Rubber Capstan..................................................252
Appendix A
Application Information.................................................................................257
Application Resources on the Web Site...............................................258
5
Contents

6
Contents

Chapter 1
Introduction

Preface
Introduction
This manual provides the operator with information about the Océ Arizona 550 GT UV
flatbed inkjet printer. The manual orients you to the many features and procedures that
allow you to print professional quality images on various media with this printer. This
version of the user manual provides support for printer software Revision 1.0.
Multi-Language Support
The printer user interface software supports multiple languages. To select your preferred
language and other setup information, refer to the Settings Module in Chapter 4.
This manual is also available in other languages. Printers are shipped with a printed copy
of the US English version. You can download a PDF file of the manual in all of the lan-
guages that we support from the Customer Support web site: www.dgs.oce.com/
Supported languages:
■English
■Dutch
■German
■French
■Spanish
■Italian
■Japanese
Océ DGS on the Internet
For further information and support for your printer or for information on other Océ
Display Graphics Systems products, please visit our web site: www.dgs.oce.com
To provide feedback and report errors in this document, send email to:
[email protected]
Safety Information
This manual has three sections that contain details on safety when handling ink and using
the printer. Also, where applicable, cautions and warnings are used throughout this
manual to draw your attention to safety precautions.
■"Safety Guidelines for Ink Materials" offers advice in the proper handling of UV inks;
■"Interlock Safety System" explains the safety features built into the printer that prevent
or minimize access to Mechanical, Electrical, Thermal and UV hazards; and
■"UV Curing System Safety" presents warning about the dangers of exposure to UV
light.
Chapter 1 - Introduction8
Preface

Customer Service
If your printer malfunctions and you are unable to resolve the problem, field service
technicians can be dispatched to your site to conduct repairs. Service visits are paid for
by the customer, either under a maintenance agreement, by purchase order or prepayment.
Time and material rates are charged for any service not covered under a maintenance
agreement. Before calling to report a problem, gather as much information about the
problem as possible and have it ready to provide to your customer care center. The more
information you can provide initially, the more quickly the problem can be corrected.
Statement of Foreseen Use
The Océ Arizona flatbed inkjet printers are intended for use in a commercial printshop
environment. Factory-authorized training is made available for operators at the time of
installation. The printers use piezo printing technology and UV-curable inks to produce
outdoor-durable output. They can print directly onto rigid and flexible media of up to
48 mm (1.89 inch) thickness. The printer holds the media stationary while the printhead
assembly moves across to create the print, eliminating image skew problems often associ-
ated with rigid stock feed systems. With the Roll Media Option installed the printers can
also print on various roll media. See your local representative or visit http://medi-
aguide.oce.com/ for more details on recommended media.
Responsibilities of the Operator
The printer operator must be properly trained. Océ provides training for the operator in
the use of the printer hardware and software at the time of installation. It is the customer's
responsibility to ensure that only properly trained personnel operate the printer. Operators
must be fully versed in the operation of ONYX ProductionHouse® . For any operator
unfamiliar with its operation, ONYX ProductionHouse® training is required. Training
courses are available; contact your local Océ representative.
The customer must also ensure that all operators are aware of the safety issues described
in this manual. In particular, knowledge about the hazards of exposure to UV light and
UV inks and the use of proper protective equipment is essential. Also, operators must
always escort any visitors to the facility and ensure that they are not exposed to UV light
or UV ink during their visit.
The operator or other trained personnel are expected to handle all user maintenance as
detailed in the User Manual, and also replacement of consumable parts (except printheads).
If your site has a technician in charge of printer maintenance, that person is the optimal
candidate. While any trained operator may perform routine maintenance, the best
maintenance results from familiarity with the printer's internal operation and history.
The printer requires daily printhead maintenance to ensure the highest print quality and
longer life for the printheads. The printer design provides you easy access to perform this
simple task and it is essential that printhead maintenance is performed at least once a day,
and more frequently if needed. Periodic cleaning must be scheduled for some components
Chapter 1 - Introduction 9
Preface

on a regular basis. A few minutes spent cleaning also helps to ensure optimal printer
function and the highest quality prints.
It is the responsibility of the operator to try to eliminate simple problems before calling
a service representative. But knowing when to call for service is also important. An un-
trained operator must not attempt to service the printer as this may cause further damage.
When you have determined that a service call is required, call as soon as possible. See the
Troubleshooting and Maintenance sections for more details.
Responsibilities of the Service Technician
Field service technicians must have Océ Display Graphics Systems service training. The
service technician is responsible for all repairs, upgrading and modification requested by
the customer or mandated by the Océ Display Graphics Systems Service and Support
Group. The service technician who installs the printer will also provide training for the
operator that covers all of the basic skills and safety practices required to operate the
printer. Service personnel are furnished with proper tools for the installation and mainte-
nance of the printer. In addition to the tools and custom kits, each engineer will have
basic tools for proper maintenance and servicing.
Chapter 1 - Introduction10
Preface

Product Compliance
Introduction
This section provides the EMC FCC compliance information and points to the DGS
web site for access to the official documents for all agency compliance standards that the
Océ Arizona 550 GT and 550XT conform to. It also provides printer manufacturing and
contact information and a list of any toxic or hazardous material in the printer.
Electromagnetic Compliance (EMC)
FCC Statement for Class A Device:
This equipment generates, uses and radiates radio frequency energy and if not installed
and used as designed or intended, may cause interference to radio communications. This
equipment has been tested and found to comply with the limits for a Class A computing
device. This equipment has been designed to provide reasonable protection against such
interference when operated in residential and commercial environments. Operation of
this equipment in a residential area may cause interference, in which case the user, at his
own expense, is required to take whatever measures are required to correct the interference.
FCC Notice: This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
1) This device may not cause harmful interference, and
2) This device must accept any interference received, including interference that may
cause undesired operation.
Any change or modification not expressly approved by the manufacturer
could void the user's authority to operate the equipment.
This device contains an intentional radiator (RFID)
Radio Certificate Number: IC:6497A-3010105668
FCC Identifier: U2P-3010105668
Product Safety
The CE Declaration document is provided here for your convenience. This document
and all other applicable compliance certificates are available for download from the Arizona
Printer Customer Support section of our web site:
www.dgs.oce.com/.
Chapter 1 - Introduction 11
Product Compliance

[1] CE Declaration
Noise Measurement Test Summary
Tested according to EN13023:2003, EN11204, ISO3744:1994(E)/ISO3746:1995(E)
and declared according to ISO4871:1984(E)
Measurements taken at the sample in 5 different locations, Printer in normal operation
with Vacuum Pump(s), does not exceed 80dB. For all locations, provide a noise protection
enclosure or remove the pump from the printer location.
Chapter 1 - Introduction12
Product Compliance

Manufacturer:
Océ Display Graphics Systems (ODGS)
13231 Delf Place - Building #501
Richmond, British Columbia
Canada V6V 2C3
http://www.dgs.oce.com/ Telephone [phone] - Fax [phone]
Representatives Marketing the Océ Arizona 550 GT in Europe:
Océ Technologies B.V.
St. Urbanusweg 43,
Venlo, The Netherlands P.O. Box 101, 5900 MA Venlo
Telephone: [phone]
Fax: [phone]
E-mail: [email protected]
Océ-Deutschland GmbH
Solinger Straße 5-7
45481 Mülheim/Ruhr Germany
Telephone: [phone] - Fax: [phone]
E-mail: [email protected] - Web site: http://www.oce.de/
Océ (UK) Ltd.
Langston Road Loughton,
Essex IG10 3SL United Kingdom
Telephone: [phone] - Fax: [phone]
E-mail: [email protected] - Web site: www.oce.co.uk
Toxic and Hazardous Substances or Elements in the Product
#
Poly-
brominat-
ed
dipenylether
(PBDE)
Polybro-
miated
biphenyls
(PBB)
Hexava-
lent
(CrVI)
Cadmi-
um (Cd)
Mercury
(Hg)
Lead
(pb)
Part
Name
NoNoNoNoYesNoUV Cur-
ing
Lamps
NoNoNoNoYesN oVGA
Monitor
NoNoNoNoNoYesVacuum
Guage
Indicator
Chapter 1 - Introduction 13
Product Compliance

Poly-
brominat-
ed
dipenylether
(PBDE)
Polybro-
miated
biphenyls
(PBB)
Hexava-
lent
(CrVI)
Cadmi-
um (Cd)
Mercury
(Hg)
Lead
(pb)
Part
Name
NoNoNoNoNoYesLinear
Encoder
Read-
heads
NoNoNoNoNoYesPrint-
heads
Yes indicates that the substance is present in that printer component.
No indicates that the substance is NOT present in that printer component.
Chapter 1 - Introduction14
Product Compliance

Chapter 2
Product Overview

Printer Specifications
Introduction
The Océ Arizona 550 GT is a flatbed inkjet printer capable of producing large format
images on various rigid and flexible media. The printer comes standard with CMYK only,
or can be ordered with the white ink option (CMYKW). The printer consists of a flatbed
vacuum table and moving gantry. The material is held flat and stationary on the vacuum
table during printing. The gantry contains a carriage that sweeps across the table as the
gantry moves in steps along the length of the table to print an image on the media. In
addition to the benefits of stationary positioning, the use of UV ink technology on rigid
material eliminates finishing processes such as mounting and lamination. A Roll Media
Option is available.
[2] Océ Arizona 550 GT Printer with Roll Media Option
Océ Arizona 550 GT Specifications
The Océ Arizona 550 GT is part of a complete printing solution that includes: ONYX®
workflow software (ONYX ProductionHouse™ recommended), optional Roll Media
Option for flexible media printing, Océ ProCut flatbed cutter, Océ inks and other con-
sumables, Océ media and Océ Professional Services. See Chapter 6 for Roll Media Option
specifications.
Note:
The printer must be operated in accordance with the environmental conditions specified
in the Océ Arizona Site Preparation Guide and also the safety requirements noted in
this document. All specifications in this document are subject to change without notice.
Chapter 2 - Product Overview16
Printer Specifications

Specifications#
SpecificationFeature
Piezoelectric inkjet using Océ VariaDot™ technology:
The Océ Arizona 550 GT has two variable dot printheads
per color, 8 in total (10 in total with the white ink option
installed).
Printing Technology
True flatbed printer for rigid media with Roll Media Option
for flexible media
Format
Océ IJC255 and Océ IJC256 UV-curable inks available in
Black, Cyan, Magenta, Yellow, and white (if installed).
Packaged in quick-change, 2 liter ink bags.
Ink System
2.5m (98.4") x 1.25m (49.2")Maximum Media Size
Maximum: 48mm (1.890")Media Thickness
2.51m (98.8") x 1.26m (49.6")Maximum Print Size
Maximum: 34 kg/sq.m (7 lbs/sq.ft)Media Weight
The ability to vary the drop size to as little as 6 picolitres
produces sharp images with smoother gradients and quarter-
tones. The ability to jet larger droplets up to 42 picolitres
produces dense, solid colors. The result is near-photographic
image quality. Text as small as 6 pt. is perfectly legible.
Nozzle Drop Volume:
Variable droplet sizes
from 6 to 42 picol-
itres
LCD flat-panel monitor and mouse on a user-positioned
podium.
User Interface
UV curing lamp with variable power settings.Curing System
208 through 240VAC ±10% 60Hz Single Phase
200 through 240VAC ±10% 50Hz Single Phase
Two AC power supplies @ 16A Inlet 1 and 8A Inlet 2
Recommended Circuit Breaker:
North America 20A, European Union 16A.
Power Requirements
Voltage:
(Rated Current: 16A)
10,000 BTU (2950 watts) under continuous operation.BTU Output
USB, Ethernet TCP/IP, 100 base-T (or Gigabyte, if support-
ed by the local network).
Hardware Interface
ONYX® ProductionHouse Océ Edition version 7 or greater
(ONYX® PosterShop is not recommended).
Image Processing
Software
Chapter 2 - Product Overview 17
Printer Specifications

Océ VariaDot™ Variable Droplet Imaging Technology
The Océ Océ Arizona 550 GT offers superior print quality and ink economy through
the use of Océ VariaDot imaging technology, the next evolution in piezoelectric inkjet
technology that enables a print head to produce droplets of varying volume. This differs
from the current piezoelectric print head technology that is restricted to the use of fixed
droplets. The use of variable sized droplets results in dots on the media of varying size
(area) and density which in turn allows the use of four-color (CMYK) printing for all
image features. Using Océ VariaDot imaging technology results in excellent print quality
and a superior ink economy over 6-color printing systems.
Océ VariaDot imaging technology allows piezoelectric print heads to produce droplets
of varying volume on demand. This allows the ONYX™ ProductionHouse software to
specify the appropriate droplet size for each specific image feature. When imaging fine
detail such as small type or fine lines, very small droplets can be used, when imaging areas
of tonal transition or quarter-tone values such as skin tones drops of medium volume can
be used and when printing areas of high density such as solid colors, large droplets can
be used.
Océ VariaDot™ for Improved Image Quality
Océ VariaDot imaging technology can be compared to painting a room in your house.
You use a large brush size for quick coverage over large areas and a much smaller, finer
brush for detailed areas. Trying to paint a large wall with a tiny brush would result in
many artefacts and trying to paint a fine fresco trim with a large brush would be very
frustrating. In the same way, Océ VariaDot uses the appropriate size droplet for each
specific image feature resulting in the best possible image quality in every part of the
printed image.
Océ VariaDot™ for Reduced Ink Consumption
A significant benefit of Océ VariaDot imaging technology is that it allows the use of only
four inks (CMYK) for all areas of the printed image. This is very significant to the user
in terms of ink consumption per square meter because the current "de facto standard" in
the industry is six-color piezoelectric printing. This older technology uses lighter versions
of Cyan and Magenta inks, often referred to commercially as "Light Cyan" and "Light
Magenta" to overcome the image quality problem previously associated with four-color
(CMYK only) printing.
Chapter 2 - Product Overview18
Printer Specifications

Chapter 3
Safety Information

Safety Guidelines for Ink Materials
Introduction
This section outlines the safety concerns involved with the handling and use of the UV
ink and Flush for Océ Arizona printers. Read all of the material in this section and also
review the Material Safety Data Sheet (MSDS) documents before handling any UV ink
or using the printer. Always ensure that visitors are escorted and warned of the possible
hazards from ink contamination.
Note:
The full text of the MSDS for all UV inks and Flush is found in the Customer Support
section of the ODGS web site:
www.dgs.oce.com/
Caution:
Both UV inks and the curing lamps can be harmful if not properly handled. Follow these
guidelines carefully in order to ensure maximum safety.
Personal Safety
The operator should wear nitrile gloves, a protective apron, and safety glasses with side
shields when handling inks.
Note:
Warning for Seated Individuals- The UV Curing System on the Océ Arizona 550 GT
generates hazardous levels of thermal, electrical and UV energies. UV light exposure is
at it's worst for individuals in a seated position (Table Height of 90cm). Do not sit
within 5 metres of the printer and do not look at the UV lamps if your eyes are positioned
below the level of the printer table.
Ventilation and Room Volume
The printer should operate in an area where a good standard of general ventilation is
available at 5 to 10 air changes per hour. Mechanical Ventilation must be added where
the air changes are less than 5 per hour. See the Environmental Requirements section of
the Site Preparation Guide for more details.
Handling UV Inks
Read and practice safety guidelines as outlined in the MSDS for each ink. Post these
documents in the work area as required by prevailing law. MSDS for all inks are provided
Chapter 3 - Safety Information20
Safety Guidelines for Ink Materials