Oki C3600n User manual

C3600n User’s Guide
2
Copyright Information
Copyright © 2008 by Oki Data. All Rights Reserved
Document Information ________________________________
C3600n User’s Guide
P/N 59309001, Revision 1.0
April, 2008
Disclaimer__________________________________________
Every effort has been made to ensure that the information in this document is
complete, accurate, and up-to-date. The manufacturer assumes no responsibility
for the results of errors beyond its control. The manufacturer also cannot guarantee
that changes in software and equipment made by other manufacturers and referred
to in this guide will not affect the applicability of the information in it. Mention of
software products manufactured by other companies does not necessarily
constitute endorsement by the manufacturer .
While al l r e asonab l e e fforts h a ve been ma d e to make t h is docume n t a s accu r a t e and
helpful as possible, we make no warranty of any kind, expressed or implied, as to
the accuracy or completeness of the information contained herein.
The most up-to-date drivers and manuals are available from the web site:
http://www.okiprintingsolutions.com
Trademark Information _______________________________
Oki and Microline are registered trademarks of Oki Electric Industry Company Ltd.
Apple, Macintosh and Mac OS are registered trademarks of Apple Computers Inc.
Hewlett-Packard, HP, and LaserJet are registered trademarks of Hewlett-Packard
Company.
Microsoft, MS-DOS and Windows are either registered trademarks or trademarks of
Microsoft Corporation in the United States and/or other countries.
Other product names and brand names are registered trademarks or trademarks of
their proprietors.

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Contents
Copyright Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Document Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Disclaimer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Trademark Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Regulatory Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Notes, Cautions and Warnings . . . . . . . . . . . . . . . . . . . . . . . . . 5
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Printer overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
The Operation Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Paper recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Cassette Tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Multi Purpose Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Face Down Stacker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Face Up Stacker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Cassette Tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Multi Purpose Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Printing from Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Printer driver settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Printing preferences in Windows applications . . . . . . . . . . . . 24
Setting from Windows Control Panel . . . . . . . . . . . . . . . . . . 28
Printing From Mac . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Mac OS 9. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Mac OS X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Test printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
2-sided printing (Windows only). . . . . . . . . . . . . . . . . . . . . 42
Printing on different media . . . . . . . . . . . . . . . . . . . . . . . . 46
Setting other printing options . . . . . . . . . . . . . . . . . . . . . . 47
Cancelling a print job . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Color Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Factors that affect the appearance of prints. . . . . . . . . . . . . 48
Tips for printing in color . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Accessing the color matching options . . . . . . . . . . . . . . . . . 51
Setting the color matching options . . . . . . . . . . . . . . . . . . . 52
Using the Color Swatch feature . . . . . . . . . . . . . . . . . . . . . 53
Using the Color Correct Utility . . . . . . . . . . . . . . . . . . . . . . 54
Using the printer software . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Status Monitor (Windows only) . . . . . . . . . . . . . . . . . . . . . 55
Printer functions (User Settings) . . . . . . . . . . . . . . . . . . . . 56
Printer Menu utility (Mac only) . . . . . . . . . . . . . . . . . . . . . . 57

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Printer menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Information menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Shut down menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Print menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Media menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Color menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
System configuration menu . . . . . . . . . . . . . . . . . . . . . . . . 65
PCL Emulation menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
PPR Emulation menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
FX Emulation menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
USB menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Network menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Maintenance menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Usage menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Print Statistics menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Printing settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Changing the Status Monitor Display Language . . . . . . . . . . 78
Replacing Consumables and Maintenance Items. . . . . . . . . . 79
Part Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Toner cartridge replacement . . . . . . . . . . . . . . . . . . . . . . . . . 80
Image drum replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Replacing the belt unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Fuser replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Cleaning the LED head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Installing additional memory. . . . . . . . . . . . . . . . . . . . . . . . . 96
Part Numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Memory upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Clearing paper jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Error Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Utilities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Accessing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Description of Utilities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Installing the Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Color Correction Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Color Swatch Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Direct Network Printing Utility (LPR) . . . . . . . . . . . . . . . . . . . 135
Network Printer Status Utility . . . . . . . . . . . . . . . . . . . . . . . 137
Network Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

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Notes, Cautions and Warnings
NOTE
A note provides additional information to supplement the
main text which may help you to use and understand the
product.
CAUTION!
A caution provides additional information which, if
ignored, may result in equipment malfunction or
damage.
WARNING!
A warning provides additional information which, if
ignored, may result in a risk of personal injury.

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Introduction
Congratulations on buying this Oki color printer. Your new
printer is designed with advanced features to give you clear,
vibrant color prints and crisp black and white pages at high
speed on a range of office print media.
Your printer includes these features:
>Multi-level technology produces subtle tones and smooth
gradations of color to lend photographic quality to your
documents.
>Prints up to 16 ppm (pages per minute) in full color for fast
printing of high impact color presentations and other documents.
>Prints up to 20 ppm (pages per minute) in black and white for
fast and efficient printing of all general purpose documents not
requiring color.
>600 x 600 dpi (dots per inch), 1200 x 600 dpi and 600 x 600 dpi
x 2-bit print resolution for high quality image production showing
the finest detail.
>Single Pass Color Digital LED technology for high speed
processing of your printed pages.
>10Base-T and 100Base-TX network connection lets you share this
valuable resource among users on your office network.
>High speed USB 2.0 interface
>Postscript 3, PCL 5C, PCL 6 and Epson FX emulations for industry
standard operation and wide compatibility with most computer
software
>Photo Enhance mode to improve printouts of photographic
images (Windows PCL driver only)
Additionally, the following optional feature is available:
>Additional memory, to allow printing of more complex pages.

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Printer overview
Front view
printer parts_Fig1_03.jpg
1. Printer cover and Output stacker,
face down.
Standard printed copy delivery
point. Holds up to 150 sheets at
20 lb. (80 g/m²).
2. Operation Panel.
Status LEDs and operator
buttons.
3. Cassette Tray.
Standard blank paper tray. Holds
up to 250 sheets of 20 lb.
(80 g/m²) paper.
4. Multi Purpose Feeder Tray Release
(when closed, press to open).
Multi Purpose Tray:
Used for manual duplex, feeding
heavier paper stocks, envelopes
and other special media. Also for
manual feeding of single sheets
when required.
5. ON/OFF switch.
6. Front Cover Open Release (press
to open).
7. Printer Cover Open Release (push
to open).
1
4
2
3
6
6
5
7

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Rear view
This view shows the connection panel and the rear output
stacker.
Ports rear position_F12_3 v11.jpg
When the rear paper stacker is folded down, paper exits
through the rear of the printer and is stacked face up. The rear
stacker is mainly used for heavy print media. When used in
conjunction with the Multi Purpose Tray, the paper path
through the printer is essentially straight. This avoids bending
the paper around curves in the paper path inside the printer
and enables feeding of up to 54 lb. (203 g/m²) media.
1. AC Power Socket.
2. USB interface
USB cable must be of length 2 m
maximum for reliable Status
Monitor operation.
3. LAN Port
4. Network Test Button
5. Rear Stacker, face up.
Can hold up to 10 sheets of 20 lb.
(80 g/m²) standard paper and
can handle paper stocks of up to
54 lb. (203 g/m²).
5
1
3
2
4

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Inside your printer
Press the Cover Open Release to open the printer cover and
look inside the printer.
Inside printer_Fig1_04.eps.jpg
1. Fuser unit.
The Fuser unit contains a heated
roller that fixes toner to the print
media (paper or card).
2. Fuser lever.
The lever has a locked position for
when the toner cartridge is in
place and an unlocked position for
removal and changing.
3. Toner cartridges and toner
cartridge levers.
The 4 toner cartridges hold dry
powdered ink. The lever locks the
toner cartridge into place on the
image drum or releases it for
changing.
Image drum units (under toner
cartridges).
The toner from the toner
cartridges adheres to the outer
plate of the image drum. The
image drum then transfers the
toner to the print media as it
passes through the printer.
4. LED Heads.
4 LED (Light Emitting Diode)
Heads direct light onto the 4
image drums.
1
2
4
2
3

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The Operation Panel
The Operation Panel allows operator intervention and indicates
both when the printer is operating normally and when it
requires attention. Detailed printer status is provided by the
Status Monitor in Windows or Printer Driver in Mac. (See
“Using the Status Monitor” on page 55.)
op panel_F8_03.jpg
The Operation Panel incorporates 2 LEDs, a two-line LCD, and
6 push-buttons as follows (from left to right):
1. ATTENTION LED (amber)
2. ON LINE LED (green)
3. LCD
4. Menu Back button
5. Menu Up button
6. Menu Down button
7. Menu Enter button
8. ON LINE button
9. CANCEL button
The buttons are used to operate the printer; the LEDs and LCD
display the status of the printer.

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Buttons
Operation
There are four Menu buttons on the operation panel (Back, Up, Down,
and Enter) and two buttons labeled ON LINE and CANCEL. They
operate as follows:
BUTTON FUNCTION
Back Press to return to the previous higher level menu
item. Also exits the menu system (press it until
CMYK is displayed).
Menu Up and
Down
Press either to enter Menu mode.
In Menu mode use the Up and Down arrow keys to
move forwards and backwards through the lists of
menus and menu items.
Hold down for at least 2 seconds to fast forward or
reverse.
Enter Press to enter Menu mode.
In Menu mode: press to select the option displayed
on the LCD.
On Line Press to switch between Online and Offline modes.
In Menu mode: exits the menus and puts the printer
ONLINE.
When WRONG PAPER or WRONG PAPER SIZE is
displayed on the LCD, press the switch to force
printing on the paper currently loaded.
Cancel Deletes the data being printed or received when
pressed for at least two seconds.
Deletes the data when pressed for at least two
seconds when one of the following error messages is
displayed: WRONG PAPER SIZE, RUN OUT OF PAPER,
TRAY 1 IS OPEN, or TRAY 1 IS NOT FOUND.
In Menu mode: press to exit the menu and put the
printer ONLINE.

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LCD Display
The 2-line, 16-character LCD display shows the printer status,
menus, and any error messages.
When the printer is in a “ready” state, toner gauges are
displayed on the LCD. The top line identifies the toner colors:
C M Y K; the bottom line shows four “level” gauges. The level
gauges represent how much toner remains for each of the
colors. The toner gauges are not displayed when the printer is
printing or in an error mode.
Remaining toner levels are as follows:
100-60%:
50-40%:
30-10%:
“Toner Low” indication:
Changing the LCD Display Language
The Operator Panel Language Setup utility changes the
language on the printer’s LCD display panel. The utility is on
the CD-ROM that comes with your printer. For more
information about the utilities, see “Overview” on page 114.
Follow the steps in the setup utility to select the 3600n printer
and the desired language. To complete the language setup, re-
start your printer (i.e., turn it off and then on).

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LED Displays
General
Printer status (as indicated by the LEDs) can be broadly
categorized as follows:
1. Normal status (Green): the printer is operating normally e.g. it is
ON LINE or processing.
2. Warning status (Amber): you can continue to use the printer
without intervention but an error may result.
3. Error status (Amber, blinking): you cannot continue to use the
printer. Intervention is required to recover from the error. Fatal
errors are irrecoverable and require a service call.
Function
A summary of the functions of each LED is given below:
The Status Monitor in Windows provides a readable description
of the printer status corresponding to the error indications on
the LCD. In Mac, the printer driver provides status information
once you have sent a document to print. In Windows, if you
have the Status Monitor Preferences set to Pop up on alerts,
this readable message will be presented on screen whenever
an abnormal condition occurs. See “Using the printer software”
on page 55 for more information.
Service call error
When a service call error occurs, both LEDs blink rapidly and
simultaneously and an error number is displayed on the LCD.
LED COLOR FUNCTION
ATTENTION Amber ON: Attention state (e.g., tray open or
paper out)
BLINKING: Warning state (e.g., cover
open)
OFF: Normal condition
ON LINE Green ON: Ready to receive data
BLINKING: Processing data
OFF: Offline

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Paper recommendations
Your printer will handle a variety of print media, including a range of
paper weights and sizes, including envelopes. This section provides
general advice on choice of media, and explains how to use each type.
The best performance will be obtained when using standard 20–24 lb.
(75–90 g/m²) paper designed for use in copiers and laser printers.
Suitable types are:
•Hammermill®Laser Printer Radiant White, 24 lb. US
Bond (90 g/m²)
•Xerox®4024, 20 lb. US Bond (75 g/m²)
•Oki®52206101 Bright White Proofing Paper, 32 lb. US
Bond (120 g/m2)
Use of heavily embossed or very rough textured paper is not
recommended.
Pre-printed stationery can be used, but the ink must not offset
when exposed to the high fuser temperatures used in the
printing process.
Envelopes should be free from twist, curl or other
deformations. They should also be of the rectangular flap type,
with glue that remains intact when subjected to hot roll
pressure fusing used in this type of printer. Window envelopes
are not suitable.
Labels should also be of the type recommended for use in
copiers and laser printers, in which the base carrier page is
entirely covered by labels. Other types of label stock may
damage the printer due to the labels peeling off during the
printing process. Suitable types are:
• Avery 5161 White Laser Label (Letter size)
• Avery 7162, 7664, 7666 White Laser Labels (size A4).

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Cassette Tray
The Cassette Tray can handle paper in weights of 17 to 47 lb.
(64 g/m² to 176 g/m²). The Cassette Tray is ideal for printing
Letter size documents of more than 1 page in length.
TRAY WEIGHT SIZE DIMENSIONS
Cassette
Tray
Light:
17-20 lb.
64-74 g/m²
Medium:
20-24 lb.
75-90 g/m²
Heavy:
24-47 lb.
91-176 g/m²
A6 4.13 x 5.83 in.
105 x 148 mm
A5 5.83 x 8.27 in.
148 x 210 mm
B5 7.17 x 10.12 in.
182 x 257 mm
Executive 7.25 x 10.5 in.
184.2 x 266.7 mm
A4 8.27 x 11.69 in.
210 x 297 mm
Letter 8.5 x 11 in.
215.9 x 279.4 mm
Legal 13 in. 8.5 x 13 in.
216 x 330 mm
Legal 13.5 in. 8.5 x 13.5 in.
216 x 343 mm
Legal 14 in. 8.5 x 14 in.
216 x 356 mm

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Multi Purpose Tray
The Multi Purpose Tray can handle the same sizes as the
Cassette Tray but in weights up to 54 lb. (203 g/m²). For very
heavy paper stock, always use the face up (rear) paper
stacker. This ensures that the paper path through the printer
is almost straight.
The Multi Purpose Tray can feed paper widths as small as
3.94 in (100 mm) and lengths up to 47.24 in. (1200 mm)
[banner printing].
For paper lengths exceeding Legal 14 in. (356 mm) use paper
stock between 24 and 34 lb. (90 g/m² and 128 g/m²) and the
face up (rear) paper stacker.
When using the Multi Purpose Tray, each sheet of paper can
only be fed one at a time.
Watermarked or Headed paper should be loaded print side up
and top edge into the printer.

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17
TRAY WEIGHT SIZE DIMENSIONS
Multi
Purpose
Tray
Light:
17-20 lb.
64-74 g/m²
Medium:
20-24 lb.
75-90 g/m²
Heavy:
24-32 lb.
91-120 g/m²
Ultra heavy:
32-54 lb.
121-203 g/m²
A6 4.13 x 5.83 in.
105 x 148 mm
A5 5.83 x 8.27 in.
148 x 210 mm
B5 7.17 x 10.12 in.
182 x 257 mm
Executive 7.25 x 10.5 in.
184.2 x 266.7 mm
A4 8.27 x 11.69 in.
210 x 297 mm
Letter 8.5 x 11 in.
215.9 x 279.4 mm
Legal 13 in. 8.5 x 13 in.
216 x 330 mm
Legal 13.5 in. 8.5 x 13.5 in.
216 x 343 mm
Legal 14 in. 8.5 x 14 in.
216 x 356 mm
Custom sizes 8.5 x 47.24 in.
216 x 1199.9 mm
Letterhead 8.5 x 10.98 in.
216 x 279 mm
COM-9
Envelope
3.87 x 8.87 in.
98.4 x 225.4 mm
COM-10
Envelope
4.12 x 9.5 in.
104.7 x 241.3 mm
Monarch
Envelope
3.87 x 7.5 in.
98.4 x 190.5 mm
C5 6.38 x 9.02 in.
162 x 229 mm
DL 4.3 x 8.6 in.
110 x 220 mm
Banner
8.27 x 48 in.
210 x 1220 mm
(maximum)

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Face Down Stacker
The Face Down Stacker on the top of the printer can hold up
to 150 sheets of 20 lb. (80 g/m²) standard paper, and can
handle paper stocks up to 32 lb. (120 g/m²). Pages printed in
reading order (page 1 first) will be sorted in reading order (last
page on top, facing down).
Face Up Stacker
The Face Up Stacker at the rear of the printer should be
opened and the paper support extended when required for
use. In this condition paper will exit via this path, regardless of
driver settings.
The Face Up Stacker can hold up to 1 sheet of 20 lb.
(80 g/m²) standard paper and can handle stocks up to 54 lb.
(203 g/m²).
Always use the Face Up Stacker and the Multi Purpose Tray for
paper stocks heavier than 47 lb. (176 g/m²).

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Loading Paper
Cassette Tray
1. Remove the Cassette Tray from the printer.
cassette tray empty_Fig1_16.jpg
2. Fan the paper to be loaded at the edges (1) and in the middle (2)
to ensure that all sheets are properly separated, then tap the
edges of the stack on a flat surface to make it flush again.(3).
Fan Paper.jpg

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3. Adjust the Rear Stopper (1) and Paper Guides (2) to the size of
paper being used. Use the markings on the printer as a guide (3).
Cassette Tray paper guides_F7_01.jpg
4. Load the paper (1). Use the level indicators (2) as a guide. For
letter headed paper, load face down with top edge towards the
front of the printer.
paper load_Fig1_17 v11.jpg
To prevent paper jams:
• Do not leave space between the paper and the guides and
rear stopper.
• Do not overfill the Cassette Tray. Capacity depends on the
type of paper stock.
• Do not load damaged paper.
• Do not load paper of different sizes or types at the same time.
• Do not pull the Cassette Tray out during printing.
2
3
1