Oki C9600n User manual

3
Contents
Features ................................................. 3
Introduction........................................... 4
System Configuration .......................... 4
Printing Signage ................................. 4
Additional Signage Software Solutions .. 5
Purchasing OKI Specialty Media ............. 5
Media Settings ...................................... 6
Setting up the Printer Driver for Signage 9
Distributing and Managing Signage ..... 11
Distributed Printing by OKI ................... 11
PrintSuperVision.net ............................ 12
Cleaning the MP Tray Rollers ............... 13
Troubleshooting .................................. 15
OKI Signage Media Collection .............. 17
Features
This OKI Color Signage Solution has been created
specifically for printing signage in addition to your
daily business printing needs.
A sample pack of ten different types of OKI Media
is included so you can begin printing signage as
soon as the printer is set up. You will find:
1. 60 lb. Premium Cover Stock (10 sheets)
2. 90 lb. Premium Index Stock (10 sheets)
3. 110 lb. Premium Index Stock (10 sheets)
4. Shelf Strips (10 sheets)
5. Clear Cling Film (5 sheets)
6. White Cling Film (5 sheets)
7. 4-up Removable White Labels (10 sheets)
8. 10 pt. Gloss Paper (10 sheets)
9. Banner paper (12.9" x 35.4" (5 sheets)
10. Table Tents (10 sheets of 3 tents each)
The OKI Media Collection has been tested on the
OKI Signage Printer.
For additional media recommendations, please see
your OKI Printing Solutions sales representative or
preferred reseller. We recommend purchasing a
small quantity of media to test before purchasing
large quantities.
In addition, customized settings have been
created for this media to make it easy to have the
right setting and get good results every time you
print.
Please see “Media Settings” on page 6 for
recommended media placement and settings.

4
Introduction
SYSTEM CONFIGURATION
Your Color Signage Solution includes the following:
• OKI C9600 Color Signage Solution Printer
• CD with custom media software drivers for
Windows XP®and Windows 2000®so you can
easily and quickly print signage without
customizing settings.
• ColorEase Color Matching Utility
• Media Sample Kit with 10 different types of OKI
Media for your signage needs.
PRINTING SIGNAGE
Before you can print signage, complete the following
steps to set up your signage printer:
1. Set up your Printer
See the instructions in the Setup Guide.
2. Install the Custom Printer Drivers
The drivers are located on the driver CD supplied
with your OKI C9600 Signage printer. See the
Software Installation Guide for complete installation
instructions.
After installing the printer driver and your choice of
productivity software, install the ColorEase software
provided on a separate CD supplied with your OKI
C9600 Signage printer.
ColorEase by OKI Printing Solutions is a quick and
easy way to control color. This software builds ICC
monitor, scanner and printer profiles to deliver
accurate and consistent color across devices and for
specific media types.
3. Set Up the Printer Driver
When you are ready to print signage:
1. Open the printer driver. For instructions to do
this, see “Setting Up the Printer Driver for
Signage” on page 9.
2. Select the printer settings recommended in
“Media Settings” on page 6.
4. Load Your Media
Use the "Media Setting" table on page 6 to set up
your media in the printer driver. This table provides
specifications to properly load a variety of different
specialty media.

5
ADDITIONAL SIGNAGE SOFTWARE
SOLUTIONS
To further enhance your color signage productivity,
these free software programs are available on our
web site, www.okidata.com:
• Distributed Printing for OKI
• PrintSuperVision.net
See page 11 for more information about these
programs.
PURCHASING OKI PRINTING
SOLUTIONS SPECIALTY MEDIA
OKI Media can only be purchased directly through
your reseller.
See the complete OKI Retail Signage Media
Collection on page 17.

6
Media Settings
This table shows the printer driver settings to use for each type of media. To optimize results, it is important
that the correct paper tray, feed and output orientation, and media type is selected.
• Place media face-up in the MP Tray and face-down in Tray 1.
• When using the Multi-Purpose Tray, the paper size/orientation must match the media size and
orientation settings in the printer menu. (See the User’s Guide for printer menu settings.)
• Be sure to disable Media Check and Tray Switch in the printer driver before printing.
NOTE
Paper dust can damage the printer and shorten the life of consumables. Periodically check for paper dust
buildup on the MP Tray rollers and clean the printer as necessary (see page 13).
Media Input Tray Capacity Input
Orientation
Output Bin/
Orientation
Media Type
Setting
Special Conditions/Cautions
White Card Stock
Up to 80 lb.
cover (218 gsm)
Tray 1 Max fill to
black line
on label
(See
illustration
on right.)
Long
Edge
Face-up or
Face-down
Cardstock up
to 80 lb.
(Ultra Heavy 2)
Make sure to open the printer’s
face-up stacker door when
"Stacker face-up" is selected.
(See illustration below.)
White Card Stock
Up to 100 lb.
cover (270 gsm)
MP Tray 30 sheets
max
Long
Edge
Face-up Cardstock up
to 80 - 100 lb.
(Ultra Heavy 3)
Make sure to open the printer’s
face-up stacker door.
10 PT Glossy
Paper
MP Tray
or
30 sheets
max
Long
Edge
Face-up Ultra Heavy 2 Make sure to open the printer’s
face-up stacker door when
"Stacker face-up" is selected.
(See illustration above.)
Tray 1
Max fill to
black line
on label
(See
illustration
on right.)
Long
Edge
Face-up Ultra Heavy 2

7
Fold-up Table
Tent s
(3 up per sheet)
12" x 19.125”
MP Tray 30 sheets
max
Short
Edge
Face-up Table Tents
(Ultra Heavy 2)
• Be sure to open the face-up
stacker. (See illustration
above.)
• Separate each sheet carefully
to avoid multi-sheet feeding.
• Check for paper dust and
chaff, particularly around the
cut edge of the media.
12 x 12 Corner
Clings - Triangle
die-cut adhesive
MP Tray 30 sheets
max
__ Face-up Corner Cling
(Ultra Heavy 2)
Completely fan cling film
sheets to separate before
inserting in the paper tray.
4-Up White
Low Tack Laser
Labels
8.5" x 14"
MP Tray
or
30 sheets
max
Short
Edge
Face-down White Labels
(Ultra Heavy 1)
Tray 1 Max fill to
blue line
on label
(See
illustration
on right.)
Short
Edge
Face-down White Labels
(Ultra Heavy 1)
4-Up Frosted
Low Tack Laser
Vinyl
8.5" x 14" or as
appropriate
MP Tray
or
30 Sheets
max
Short
Edge
Face-down Frosted Labels
(Ultra Heavy 1)
Tray 1 Max fill to
blue line
on label
(See
illustration
on right.)
Short
Edge
Face-down Frosted Labels
(Ultra Heavy 1)
Shelf Strip Media
strips (Matte)
8.5" x 11" or as
appropriate
MP Tray
or
30 Sheets Short
Edge
Face-up Shelf Strips
Matte
(User Type 1)
• Long edge feeding should not
be used, as multiple sheet
feeds will occur.
• Make sure to open the
printer’s face-up stacker door.
Tray 1 Max fill to
red line
on label
(see
illustration
on right.)
Short
Edge
Face-up Shelf Strips
Matte
(User Type 1)
Media Input Tray Capacity Input
Orientation
Output Bin/
Orientation
Media Type
Setting
Special Conditions/Cautions

8
Shelf Strip Media
Gloss
six 8.5" x 11"
strips
MP Tray 30 Sheets Short
Edge
Face-up Shelf Strips
Gloss
(User Type 2)
• Separate each sheet carefully
to avoid multi-feeds.
• Make sure to open the
printer’s face-up stacker door.
4-up Perf
8.5" x 11"
Matt Wobbler
MP Tray 30 Sheets Short
Edge
Face-up Wobbler Matt
(User Type 1)
Make sure to open the printer’s
face-up stacker door. (See
illustration above.)
4-up Perf
8.5" x 11"
Gloss Wobbler
MP Tray 30 Sheets Short
Edge
Face-up Wobbler Gloss
(User Type 2)
• Make sure to open the
printer’s face-up stacker door.
(See illustration above.)
• Separate each sheet carefully
to avoid multi-sheet feeding.
Clear Cling Film
8.5" x 11"
MP Tray 30 Sheets Long
Edge,
Non-perf
edge in
first
Face-up Clear Cling
(User Type 3)
• Make sure to open the
printer’s face-up stacker door.
(See illustration above.)
• Separate each sheet carefully
to avoid multi-sheet feeding.
• Monitor exiting cling sheets
until job is complete.
• Excess glue from the edges of
this media could damage/
shorten the printer and
consumables life.
White Cling Film
8.5" x 11"
MP Tray 30 Sheets Long
Edge,
Non-perf
edge in
first
Face-up White Cling
(User Type 4)
• Make sure to open the
printer’s face-up stacker door.
(See illustration above.)
• Monitor exiting cling sheets
until job is complete.
• Separate each sheet carefully
to avoid multi-sheet feeding.
• Excess glue from the edges of
this media could damage/
shorten the printer and
consumables life.
Banner Paper
12.9" x 35.4"
MP Tray 30 Sheets
max
Short
edge
Face-up Heavy Make sure to open the printer’s
face-up stacker door. (See
illustration above.)
Media Input Tray Capacity Input
Orientation
Output Bin/
Orientation
Media Type
Setting
Special Conditions/Cautions

9
Setting Up the Printer
Driver for Signage
Windows®XP and 2000
1. From the Windows taskbar click
Start>Settings>Printers [and Faxes].
2. Right-click the printer icon and click
Properties.
3. Click the Preferences button.
JOB OPTIONS TAB
Select the appropriate Output Bin: refer to the
"Media Settings" table on page 6.
PAPER/QUALITY TAB
1. Select the Paper Source: refer to the "Media
Settings" table on page 6.
2. Click the Advanced button. The Advanced
Options box appears.
3. Click Paper Size. Select the paper size from
the drop down menu.
NOTE
For the correct media settings, refer to "Media
Settings" table on page 6.

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4. Click Media Type. Select the media type from
the drop down menu. Refer to the Media
Settings table on page 6.
5. Make sure Media Check is set Off. If this
option is set On, the printer may show Media
Type Mismatch on the LCD display.
6. Make sure Tray Switch is set Off.
COLOR TAB
Select Automatic, or set up using your appropriate
color profile.
NOTE
Some media types cannot be selected unless
Stacker (Face-up) is selected on the Job Options
tab.

11
Distributing and
Managing Signage
You can distribute your signage using 2 free
software programs offered by OKI Printing
Solutions:
Distributed Printing by OKI®
PrintSuperVision.net
DISTRIBUTED PRINTING BY OKI
Once you have an infrastructure in place to create
signage, you can use Distributed Printing by OKI to
send the file over your corporate network (using
FTP technology) directly to OKI printers in your
local stores. No PCs are required to receive files and
no shipping charges—nor damage—are incurred.
Your managers can print exactly the number of
signs they need.
You can tailor your signage for individual stores as
well as groups of locations, and revisions and
updates can be made in real time.
An added benefit is secure printing. Files can only
be accessed by a code punched into the keypad of
the printers’ operator panel. Management retains
complete control of the printing process.
This easy to use software is complimentary and is
available on our web site. To download the
software, or to see more information about it, go to
http://okidata.com
1. Under Solutions, click General Business.
2. Click Sign Printing/Distributed Printing for Oki.

12
PRINTSUPERVISION.NET
PrintSuperVision provides real-time monitoring and
reporting with remote management of your
printers from anywhere on the Web through
popular Web browsers. Administrators can
proactively manage OKI printers (all networkable
color, monochrome and impact lines) and non-OKI,
SNMP-based printers from most manufacturers.
One of its many features is the ability to send
flyers, brochures and advertisements directly to
remote OKI printers within your network from one
centralized location.
PrintSuperVision.net is a free, downloadable
software solution that helps save resources and
increase productivity.
Additional features include:
• Remote printer status at a glance
• “Clone” setting from one OKI printer to many
OKI printers
• Consumable management with virtual “stock
cupboard” feature and predictive information,
plus online ordering
• Ability to schedule and generate periodic
reports and deliver via E-mail
PrintSuperVision is complimentary and is available
on our web site. To download the software, or to
see more information about it, go to
http://www.okidata.com
1. Click on Solutions/IndustrySolutions/
OtherIndustries.
2. Click PrintSuperVision.

13
Cleaning the MP Tray
Rollers
Cleaning your printer’s Multi-Purpose (MP) Tray
rollers assures smooth, jam-free operation.
Cleaning the Outer Roller
Check the outer roller (1) frequently for dust build-up,
especially when printing on dust-prone media such as
AB #80 White Opaque Card Stock or Table Tents.
1. Remove the print media from the MP Tray.
The tray support table moves down.
2. Dampen a soft, lint-free cloth with 90% isopropyl
alcohol, then use the cloth to clean the outer roller.
3. Replace the print media in the MP Tray.
Cleaning the Inner Rollers
Periodically, or if you should experience jamming even
though you have cleaned the outer roller, you should
clean the inner rollers as well.
1. Remove the paper from the MP Tray.
The tray support table moves down.
2. Move the paper guides inward slightly.
3. Unlock the hinge latches at each end by pivoting
them up.
4. Lift the MP Tray slightly and pull in on the hinge to
release the pin from the track. Repeat on the other
end.

14
5. Lift the top roller cover.
6. Swing open the front roller access door.
7. Dampen a soft, lint-free cloth with 90% isopropyl
alcohol, then use the cloth to wipe all three rollers
clean.
8. Use a fresh area of the cleaning cloth to wipe the
rubber pad on the front roller access door.
9. Close the front roller access door.
10. Lower the top roller cover, then lift the MP Tray
slightly and place the hinge pins on each side back
in the track.
11. Push back on the hinge latches to lock the hinges in
place.
12. Move the paper guides back to fit the print media,
then replace the media in the MP Tray.

15
Troubleshooting
PAPER JAMS AT THE
MULTI-PURPOSE TRAY
Phenomenon
Printer LCD displays CHECK MPTRAY / 390: PAPER
JAM
Potential Cause #1
Improper paper tray was used or recommended
Tray Capacity was not followed. Do not fill paper
above the paper fill line.
Suggested Action
Use specified paper tray for media as recommended
in "Media Settings" table on page 6.
Tray Capacity for Card stock and table tents is 30
sheets maximum on the Multi-purpose tray.
Potential Cause #2
Paper dust has accumulated on the roller. Paper
feeding ability is degraded.
Suggested Action
Perform the maintenance procedure. See page 13.
Potential Cause #3
Oil ink was transferred from pre-printed media.
Paper feeding ability is degraded.
Suggested Action
Perform the maintenance procedure. See page 13.
PRINTING IS FLAKING OFF
Phenomenon
Printed toner on media is flaking off.
Potential Cause
Wrong media type was selected in the printer driver.
When toner flaking occurs, usually the fuser
temperature is not high enough. This is controlled
by the media type option setting in the printer
driver. Use of an inappropriate media could also
cause this problem.
Suggested Action
Refer to the "Media Setting" table on page 6 for the
correct setting. Set the correct media type in the
printer driver.
REPEATED FINE STREAKS ARE
VISIBLE
Phenomenon
Printed area has fine repeated streaks.
Potential Cause
Wrong media type was selected in the printer driver.
Suggested Action
Refer to the "Media Settings" table on page 6 for
the correct setting. Set the correct media type in
the printer driver.
PAPER SIZE MIS-MATCH
Phenomenon
When printing, printer LCD displays PAPER SIZE
MISMATCH.
Potential Cause #1
Wrong paper size was set in the printer menu. All
paper trays, except the Multi-purpose tray, have a
paper size sensor. The correct paper size for the
Multi-purpose tray must be set in the printer menu
using the operator panel.

16
Suggested Action
1. Press the MENU button repeatedly until
MEDIA MENU displays.
2. Press the ITEM+ button repeatedly until MP
TRAY PAPERSIZE displays.
3. Press the VALUE+ button repeatedly until the
paper size that you wish to use displays.
Potential Cause #2
You are using the PCL driver.
Suggested Action
Only the PostScript driver can print on custom
media properly. Reinstall and use the PostScript
driver.
Potential Cause #3
Media Check setting is not cleared in the printer
driver.
Suggested Action
See “Setting Up the Printer Driver for Signage” on
page 9.
PRINTED IMAGE WAS ROTATED 90
DEGREES
Phenomenon
The printed results appear 90 degrees rotated.
Potential Cause
Wrong paper size orientation was set in the printer
menu. All paper trays, except the Multi-purpose
tray, have a paper size sensor. The correct paper
size for the Multi-purpose tray must be set in the
printer menu using the operator panel. Letter size
has 2 orientations, long edge feed and short edge
feed. If the orientation is set incorrectly for the
Multi-purpose tray, the printed document will be
rotated.
Suggested Action
1. Press the MENU button repeatedly until
MEDIA MENU displays.
2. Press the ITEM+ button repeatedly until MP
TRAY PAPERSIZE displays.
3. Press the VALUE+ button repeatedly until the
paper size that you wish to use displays.

17
The Signage Media Collection
from OKI Printing Solutions
Developed specifically for
Color Signage Printers
from OKI Printing Solutions.1
For further details, please contact
your OKI Printing Solutions Reseller.
CLEAR FILM
CLING LABELS
Part No. 52207801
WHITE CLING LABELS
Part No. 52207802
•8.5" x 11"
•100 sheets per box
•Easy to apply and remove
•Can be applied to smooth
surfaces including
beverage coolers,
windows and vehicles
4-UP WHITE
LABELS
Part No. 52207301
•4 @ 4.125" x 7"
(8.5" x 14")
•250 sheets
per box
•Ideal for cooler
door stickers
•Easy to apply and remove
PREMIUM 10 PT.
GLOSS PAPER
Part No. 52207601
•8.5" x 11"
Part No. 52207602
•8.5" x 14"
Part No. 52207603
•11" x 17"
•1,000 sheets per box
•Bright gloss-finish sheets
•Enhance printed color visuals
SHELF STRIPS
Part No. 52207401
•6 @ 1.25" x 11"
(8.5" x 11")
•100 sheets per box
•Water resistant and
scratch-proof
•Printable on both sides
•Easy to apply
Specialty media created for On-Demand Color P.O.P. Printing.
Designed especially for your needs, the Signage Media Collection from OKI Printing Solutions will allow you to print in vibrant color on
the C9600hn wide-format Color Signage Printer for a fraction of the cost of offset printing. From 3-foot banners and cling labels to table
tents and gloss paper, OKI Printing Solutions can provide you with the retail signage solution you have been looking for. Contact your
local OKI Printing Solutions Reseller for pricing and availability.
PREMIUM CARD STOCK
Part No. 52205601 60 lb. cover
Part No. 52205602 90 lb. index
Part No. 52205603 110 lb. index
•8.5" x 11"
•250 sheets per box
•Uniformly smooth surface
enhances ink holdout and
overall printability
•Color visuals are vibrant against
all backgrounds
•Improved clarity for extra impact
TABLE TENTS
Part No. 52207201
•3 @ 4" x 18"
(12" x 19.125")
•250 sheets per box
•Ideal for table
displays
•Glossy finish
enhances image output
•Easy to assemble
BANNER PAPER
Part No. 52206001
•35.4" x 12.9"
•100 sheets per box
•Custom-cut sheets
•Ideal for retail signage
•Smooth finish for
optimal print quality
Specifications are subject to change without notice.
1The media shown here should only be used with the C9300dxn, C9500dxn and C9600hn Digital Color Signage Printers. To optimize results, it is important that the appropriate printer driver,
paper tray, and feed orientation be selected when printing. Actual results may vary based on operating environment.
All pre-printed media must utilize UV curable inks to prevent ink transfer to printer rollers and the possibility of jamming.
© 2005 Oki Data Americas, Inc. OKI Reg. T.M., Oki Electric Industry Co., Ltd. Single Pass Color T.M,. Oki Data Corp.

OKI is a registered trademark of Oki Electric Industry Company, Ltd.
Microsoft, Windows, Windows NT and Windows XP are registered trademarks of
Microsoft Corporation in the United States and other countries.
Apple, Macintosh, Mac and Mac OS are registered trademarks of Apple Computer.
Other product names and brand names are registered trademarks or trademarks of their proprietors.

© 2005 Oki Data Americas, Inc.
Oki Data Americas, Inc., 2000 Bishops Gate Blvd., Mt. Laurel, NJ 08054-4620
Tel: 1-800-Oki-Data (1-800-654-3282) Fax: [phone] www.okiprintingsolutions.com
59380501