Oki ES3037 Service manual

1
Contents
Ordering Replacement Supplies ......................3
Media Settings ......................................................4
Why Change Settings?......................................... 4
Default Media Settings ........................................ 4
Changing Settings for Individual Print Jobs........ 4
Ranges for Printer Media Weight Settings .......... 5
Media Settings
Changing Default Settings for Trays 1 to 5 ......... 6
Changing Default Settings for MP Tray .............. 8
Loading Print Media
Trays and High Capacity Feeder (HCF) ............11
Media Specifications: Tray 1 ......................... 11
Media Specifications: Auxiliary Trays 2
and 3, High Capacity Feeder (Optional).......11
Multi-Purpose (MP) Tray ...................................14
Media Specifications: MP Tray ......................14
Selecting/Using
Paper .................................................................. 16
Labels ................................................................. 18
Transparencies ................................................... 19
Thick Paper (Cards, Index) ................................ 21
Envelopes ........................................................... 23
OKI Print Media ................................................ 24
Secure Print
(Printing Confidential Documents) ............. 27
Proof and Print .................................................. 28
Printing Built-In Reports ................................. 29
Setting Power Save Parameters .................... 31
59352901

2
Contents (continued)
Control Panel
Buttons ............................................................... 33
Lights ................................................................. 36
Clearing Paper Jams ......................................... 37
Jam 380.............................................................. 37
Jam 381.............................................................. 38
Jam 382.............................................................. 39
Jam 390.............................................................. 41
Jam 391.............................................................. 41
Duplex Paper Jams............................................. 42
Changing Toner Cartridges ............................. 46
Error Messages .................................................. 49
Service and Support ......................................... 53

3
Ordering Replacement Supplies
How to Order
• Consult the dealer where you
purchased your printer/color
copy system.
• To locate the dealer closest to
you, call 1-800-OKI-DATA
(1-800-654-3282).
Take Advantage of
OKI’s Supply Manager
Don’t run out of supplies!
• Calculates your usage based
on information you provide.
• Sends you an email when
it’s time to reorder.
To register, go to
www.okidata.com.
Order Numbers
Important!
Use only Type C5
consumables with these
printers.
Toner Cartridges,
Type C5
Color OKI #
Black......................... 52115001
Cyan.......................... 52115002
Magenta .................... 52115003
Yellow....................... 52115004
Image Drums,
Type C5
Color OKI #
Black......................... 56118001
Cyan.......................... 56118002
Magenta .................... 56118003
Yellow....................... 56118004

4
Media Settings
Why Change
Settings?
Improper media settings:
• cause poor quality printing
• cause flaking
• can damage the printer
Default Media
Settings
The Default Setting
The default media weight
setting for all trays is AUTO.
Changing Defaults
To change the printer’s default
media settings, see pages 6
through 10.
Resetting to the Original
Defaults
Note:The…which appears in
these steps indicates that
you should keep
pressing the button
repeatedly until you see
the display indicated.
1. Press …
MAINTENANCE MENU
2. Press …
EEPROM RESET
EXECUTE
3. Press .
Changing Settings
for Individual Print
Jobs
If you are printing a job on
special media, you can
temporarily load the media in a
tray and change the media
settings for that tray in the
driver as you print the job.

5
Media Settings (cont.)
Ranges for Printer Media Weight
Settings
Note: To determine if a paper weight is US Bond or
Index, check the metric equivalent. E.g.,
35 lb. US Bond = 132 g/m2.
35 lb. Index = 64 g/m2.
For more information, go to
www.paper-paper.com/weight.html.
Table 1: MediaWeight Range, US Bond
Setting US Bond (Metric)
Auto (default)17 to 54 lb. (64 to 203 g/m2)
Light 17 lb. (64 g/m2)
Medium Light 18 to 19 lb. (68 to 71 g/m2)
Medium 20 to 24 lb. (75 to 90 g/m2)
Medium Heavy 25 to 27 lb. (94 to 101 g/m2)
Heavy 28 to 32 lb. (105 to 120 g/m2)
Ultra Heavy 33 to 54 lb. (124 to 203 g/m2)
Table 2: MediaWeight Range, Index
Setting Index (Metric)
Auto (default)35 to 113 lb. (64 to 203 g/m2)
Light 35 lb. (64 g/m2)
Medium Light 37 to 40 lb. (68 to 71 g/m2)
Medium 42 to 50 lb. (75 to 90 g/m2)
Medium Heavy 52 to 56 lb. (75 to 90 g/m2)
Heavy 52 to 67 lb. (94 to 120 g/m2)
Ultra Heavy 69 to 113 lb. (124 to 203 g/m2)

6
Media Settings: Changing Default Settings for Trays 1 to 5
Note:The“…” in these steps indicates
that you should keep pressing the
button repeatedly until you see
the display indicated.
To Set Transparencies as
the Default Media:
Tray 1 Only
Note: Transparencies can only be used
in Tray1 or the MP Tray (see
page 8).
Set the Media Type
1. Press …
MEDIA MENU
2. Press …
TRAY1 MEDIATYPE
XXXX*
3. Press …
TRAY1 MEDIATYPE
TRANSPARENCY
4. Press , press .
*XXXX = current media type setting.

7
Media Settings: Changing Default Settings for Trays 1 to 5 (cont.)
Note:The“…” in these steps
indicates that you should
keep pressing the button
repeatedly until you see
the display indicated.
To Set Labels, Heavy
Paper, etc., as the
Default Media:
Trays 1 through 5
Set the Media Weight
1. Press …
MEDIA MENU
2. Press …
TRAYZ* MEDIAWEIGHT
AUTO
3. Press …
TRAYZ* MEDIAWEIGHT
YYYY**
4. Press .
5. Press .
*Z= 1, 2, 3, 4 or 5, depending
on which tray you are
changing.
** YYYY = Medium, Medium
Heavy, Heavy, or Ultra
Heavy)

8
Media Settings: Changing Default Settings for MP Tray
To Set Transparencies as
the Default Media:
MP Tray
Note:The“…” in these steps indicates
that you should keep pressing the
button repeatedly until you see
the display indicated.
First, Check/Set the Media Size
(Default = Letter Long Edge)
1. Press …
MEDIA MENU
2. Press …
MP TRAY PAPERSIZE
XXXX*
3. Press …
MP TRAY PAPERSIZE
YYYY†
4. Press .
*XXXX = current setting.
†YYYY = LETTER LONG EDGE,
LETTER SHORT EDGE, A4 LONG
EDGE, or A4 SHORT EDGE.

9
Media Settings: Changing Default Settings for MP Tray (cont.)
Then, Set the Media Type to
Transparency
(Default = Plain)
1. Press …
MP TRAY MEDIATYPE
XXXX*
2. Press …
MP TRAY MEDIATYPE
TRANSPARENCY
3. Press , press .
*XXXX = current setting.
To Set Labels, Heavy
Paper, etc., as the Default
Media: MP Tray
Note:The“…” in these steps indicates
that you should keep pressing the
button repeatedly until you see
the display indicated.
First, Check/Set the Media Size
(Default = Letter Long Edge)
1. Press …
MEDIA MENU

10
Media Settings: Changing Default Settings for MP Tray (cont.)
2. Press …
MP TRAY PAPERSIZE
XXXX*
3. Press …
MP TRAY PAPERSIZE
YYYY†
4. Press .
*XXXX = current setting
†YYYY = LETTER LONG
EDGE, LETTER SHORT
EDGE, LEGAL-14,
LEGAL-13.5, LEGAL-13,
TABLOID, TABLOID
EXTRA, EXECUTIVE,
COM-10, CUSTOM
Then, Set the Media
Weight
1. Press …
MP TRAY MEDIAWEIGHT
XXXX*
2. Press …
MP TRAY MEDIAWEIGHT
ZZZZ†
3. Press .
4. Press .
*XXXX = current setting.
†ZZZZ = MEDIUM, MEDIUM
HEAVY, HEAVY, or ULTRA
HEAVY