Panasonic KX-VC300 User manual

Model No. KX-VC300/KX-VC600
User Manual
In this manual, the suffix of each model number (e.g., KX-VC600XX) is omitted unless necessary.
Thank you for purchasing this Panasonic product.
Please read this manual carefully before using this product and save this manual for future use.
KX-VC300/KX-VC600: Software File Version 3.00 or later
HD Visual Communication Unit

Introduction
Feature Highlights
DCE
*1
DCE
*1
Video camera
Display
Microphone
Router
Internet
Router
Microphone
Video camera
Display
*1 DCE: Data Circuit-terminating Equipment
Lifelike Visual Communication
You can experience lifelike visual communication*1 with smooth, high-quality video and clear stereo*2 sound.
*1 If you are using the KX-VC300, sending images in Full HD can only be done by purchasing an activation key card (KX-VCS401) to
activate this feature (Page 115).
*2 If using 2 or more Digital Boundary Microphones, stereo output can be enabled through system settings (Page 97). When using
Digital Boundary Microphones and an Analogue Boundary Microphone together, stereo output may be unavailable depending on the
connection configuration (Page 25, Page 26).
Home Electronics-style Remote Control Operation and Simple, Easy to
Understand Graphical User Interface
You can make settings and perform operations using familiar remote control operations and a simple, easy to
understand interface.
Stabilised Communication Quality
In periods of network congestion, automatic packet transmission rate quality control prevents packet loss to
maintain a video conference call’s image and sound quality. This allows visual communication with stabilised
communication quality even over an Internet connection.
Remote Video Camera Operation via Remote Control
You can move your own video camera up, down, left, and right as well as zoom in and out (Page 57). You
can also register up to 9 preset patterns of video camera direction and zoom level which allows you to easily
2 User Manual
Introduction

change the video camera’s direction and zoom level by selecting a preset (Page 59, Page 61). Additionally,
you can also use your remote control to control the other party’s video camera.*1
*1 To be able to control another party’s video camera, settings must be configured on the other party’s unit (Page 101).
Selectable Video Source
By connecting your computer or video camera to the unit, you can show your computer’s screen or video
camera image to video conference call participants (Page 72, Page 78).
Encrypted Communication
Packets sent for video conference calls can be encrypted to prevent packet leaks, tampering, or
eavesdropping.
KX-VC Series NAT Traversal Service
"KX-VC Series NAT Traversal Service" is a service that allows you to easily and affordably set up and operate
a communication environment for the HD Visual Communication Unit.*1*2 Also, complicated router configuration
is unnecessary, which allows even people who are not network administrators set up a communication
environment. Furthermore, you can assign the unit a unique number (Terminal ID), which allows the unit to be
called not by IP address, but with the unique 7-digit number. This means communication can be initiated as if
calling a telephone. Communication can also be encrypted, so that you can communicate over the Internet
safely and securely.
For details about KX-VC Series NAT Traversal Service, refer to the following web site:
http://panasonic.net/psn/products/hdvc/nat_traversal/index.html
*1 This service may be unavailable depending on the country/area of use. For details, contact your dealer.
*2 This service may be unavailable depending on your router’s type or your Internet connection environment. For details, contact your
dealer.
Making Video Conference Calls via SIP Server
By using a SIP server, you can establish video conference calls not just by IP address, but also by specifying
a SIP URI (SIP user name@SIP domain name) instead. If the other party uses the same SIP domain name
as you, you can make a video conference call by specifying only the SIP user name (Page 109). For information
about supported SIP servers, contact your dealer.
Enhanced Features through the Use of Activation Keys
By using an activation key (sold separately), you can upgrade the features of the KX-VC300 (Page 85). After
you upgrade the features, the KX-VC300 can initiate 3-party/4-party video conference calls and send images
in Full HD resolution. Features enabled through activation keys are available even after performing a system
initialisation (Page 115). For details about the activation key, contact your dealer.
Connection to non-Panasonic Video Conference Systems
You can connect to a non-Panasonic video conference system and have a 2-party video conference call
(Page 46).*1
*1 For details about the types of non-Panasonic video conference systems you can connect to, contact your dealer.
User Manual 3
Introduction

MCU Connection
By connecting to an MCU (multipoint control unit), you can make multiple-party video conference calls with 5
or more parties, rather than the normal maximum of 4 parties (Page 47).*1
*1 For details about the types of MCUs you can connect to, contact your dealer.
4 User Manual
Introduction

Trademarks
•HDMI is a trademark or registered trademark of HDMI Licensing LLC in the United States and other
countries.
•Polycom® is a trademark owned by Polycom, Inc. in the US and other countries.
•All other trademarks identified herein are the property of their respective owners.
Licences
•This product is licensed under the AVC Patent Portfolio License. This license permits the end user to
perform, for personal and non-commercial use, only the following actions:
–Encode video in compliance with the AVC Standard (below, "AVC Video").
–Decode AVC Video that was encoded by a consumer engaged in both personal and non-commercial
activity.
–Decode AVC Video obtained from a video provider licensed to provide AVC Video.
Additional information may be obtained from MPEG LA, LLC. See http://www.mpegla.com.
•This product incorporates G.722.1 and G.722.1 Annex C licensed by Polycom®.
•This product incorporates Qt library licenced by Digia Plc. Please read "EULA" of system settings of this
product.
Open Source Software
Parts of this product use Open Source Software supplied based on the conditions of the Free Software
Foundation’s GPLs and/or LGPLs and other conditions. Relevant conditions apply to this software. Therefore,
please read license information about GPLs and LGPLs, and "License Info." of system settings of this product
before using this product. Also, some software parts of this product are licensed under the MOZILLA PUBLIC
LICENSE (MPL). At least three (3) years from delivery of products, Panasonic will give to any third party who
contacts us at the contact information provided below, for a charge of no more than the cost of physically
distributing source code, a complete machine-readable copy of the corresponding source code and the
copyright notices covered under GPL, LGPL, and MPL. Please note that software licensed under GPL, LGPL,
and MPL is not under warranty.
Contact Information
http://www.panasonic.net/corporate/global_network/
Miscellaneous
About the Screen Shots and Illustrations in this Manual
The screen shots, illustrations and descriptions in this manual are based on using the KX-VC600. If you are
using the KX-VC300, please note that some displayed features will not be available for your model.
Copyright
The software used in this product uses source code from Radvision Ltd.
Portions of this software are © 1996-2012 RADVISION Ltd. All intellectual property rights in such portions of
the Software and documentation are owned by RADVISION and are protected by United States copyright laws,
other applicable copyright laws and international treaty provisions. RADVISION and its suppliers retain all rights
not expressly granted.
User Manual 5
Introduction

Table of Contents
For Your Safety ........................................................................................9
For Your Safety .................................................................................................................9
Before Operation ....................................................................................13
Notes about Operation ...................................................................................................13
Data Security ...................................................................................................................14
Privacy and Right of Publicity .......................................................................................14
Precaution ...............................................................................................15
Precaution ........................................................................................................................15
Preparation .............................................................................................17
Accessory Information ...................................................................................................17
Part Names and Usage ...................................................................................................18
Main Unit (Front) ............................................................................................................18
Main Unit (Back) .............................................................................................................19
Remote Control ..............................................................................................................21
Boundary Microphone (Optional Accessory) ..................................................................22
LED Patterns ..................................................................................................................23
Screen Standby ..............................................................................................................23
Connecting the Unit ........................................................................................................24
Turning the Power On/Off ..............................................................................................29
Screen Display ................................................................................................................30
Home Screen (Idle Screen) ............................................................................................30
Menu Screen (Idle Screen) ............................................................................................32
Video Conference Call Screen .......................................................................................33
Starting a Video Conference .................................................................35
Making a Video Conference Call ....................................................................................35
Calling Using Speed Dial (2-party Conference/3-party Conference/4-party
Conference) ....................................................................................................................35
Calling from the Contact List (2-party Conference/3-party Conference/4-party
Conference) ....................................................................................................................38
Calling by Entering an Address Directly .........................................................................40
Calling from the Call History ...........................................................................................42
Answering a Video Conference Call ..............................................................................45
Connecting to a Non-Panasonic Video Conference System ......................................46
Connecting to an MCU ....................................................................................................47
Changing the Screen Layout ................................................................49
Changing the Screen Layout during a 2-party Video Conference Call ......................49
Changing the Screen Layout during a 3-party Video Conference Call ......................51
Changing the Screen Layout during a 4-party Video Conference Call ......................54
Controlling a Video Camera ..................................................................57
Controlling a Video Camera ...........................................................................................57
Registering a Preset .......................................................................................................59
Recalling a Registered Preset ........................................................................................61
Changing Video Camera Settings .................................................................................62
Adjusting the Volume and Tone ...........................................................67
Adjusting the Volume .....................................................................................................67
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Table of Contents

Muting the Microphone ...................................................................................................68
Reducing Microphone Noise (KX-VC600 only) .............................................................70
Adjusting the Tone ..........................................................................................................71
Displaying Other Video Sources ..........................................................72
Displaying a Computer’s Screen ...................................................................................72
Displaying the Sub Video Camera’s Image ..................................................................78
Displaying the Connection Status ........................................................82
Displaying the Connection Status .................................................................................82
Displaying Unit Information ...........................................................................................83
About Enhanced Features .....................................................................85
Activating Enhanced Features .......................................................................................85
Overview of Activation Keys ...........................................................................................85
Enabling Multiple-Party Video Conference Calls (KX-VC300 only) ................................85
Enabling the Sending of Images in Full HD Resolution (KX-VC300 only) ......................85
Contacts and Settings ...........................................................................86
Adding Contacts to the Contact List .............................................................................86
Registering a New Contact .............................................................................................86
Editing Contact Information ............................................................................................87
Deleting a Contact ..........................................................................................................88
Registering a Contact from the Call History ...................................................................88
Changing System Settings .............................................................................................90
Setting the Unit Name ....................................................................................................90
Setting the Date and Time ..............................................................................................91
Making Network Settings ................................................................................................91
Making Connection Settings ...........................................................................................92
Making Screen Standby Settings ...................................................................................95
Making Sound Settings ..................................................................................................96
Setting the MIC Position (KX-VC600 only) .....................................................................96
Making Remote Control Settings ....................................................................................99
Making Language Settings ...........................................................................................100
Making Multicast Setting ..............................................................................................101
Changing Video Camera Settings ................................................................................101
Performing System Maintenance ................................................................................102
Display Unit Information ...............................................................................................102
Checking Enhanced Features ......................................................................................102
Performing a Network Test ...........................................................................................102
Performing Self Diagnosis ............................................................................................103
Performing Remote Maintenance .................................................................................104
Displaying the Licence Information ..............................................................................104
Displaying the End-User Licence Agreement ...............................................................104
Making Administrator Menu Settings ..........................................................................105
Logging in to the Administrator Menu ...........................................................................105
Making Administrator Password Settings .....................................................................106
Making Encryption Settings ..........................................................................................106
Making Software Update Settings ................................................................................107
Making Connection Mode Setting ................................................................................108
Making Call Type Settings ............................................................................................109
Making SIP Settings .....................................................................................................109
Making H.323 Settings .................................................................................................111
Making Static NAT Settings ..........................................................................................112
Making Audio Input Settings .........................................................................................113
User Manual 7
Table of Contents

Making HDMI Settings ..................................................................................................113
Saving the Operation Log .............................................................................................114
Activating Enhanced Features .....................................................................................115
Updating Software ........................................................................................................116
Initialising a Video Camera ...........................................................................................118
Performing System Initialisation ...................................................................................118
Making Local Site Settings ...........................................................................................119
Registering a Local Site ...............................................................................................119
Selecting a Local Site ...................................................................................................122
Editing Local Site Information .......................................................................................123
Deleting Local Site Information ....................................................................................124
Input ......................................................................................................125
Inputting Letters and Numbers ....................................................................................125
Miscellaneous .......................................................................................137
Changing the Remote Control Batteries .....................................................................137
Cleaning the Unit ...........................................................................................................138
Additional Information .........................................................................139
Troubleshooting ............................................................................................................139
Basic Operation ............................................................................................................139
Audio ............................................................................................................................144
System Settings ...........................................................................................................146
If These Messages Appear ..........................................................................................146
Miscellaneous ...............................................................................................................153
Specifications .......................................................................................154
System Specifications ..................................................................................................154
Index............................................................................................................156
8 User Manual
Table of Contents

For Your Safety
To prevent personal injury and/or damage to property,
be sure to observe the following safety precautions.
The following symbols classify and describe the
level of hazard and injury caused when this unit is
operated or handled improperly.
WARNING
Denotes a potential hazard that could result in
serious injury or death.
CAUTION
Denotes a hazard that could result in minor injury or
damage to the unit or other equipment.
The following types of symbols are used to classify
and describe the type of instructions to be
observed. (The following symbols are examples.)
This symbol is used to alert users to a specific
operating procedure that must not be performed.
This symbol is used to alert users to a specific
operating procedure that must be followed in order
to operate the unit safely.
WARNING
General
Follow all warnings and instructions
marked on the unit.
Power
The power source voltage of this unit is
listed on the nameplate. Only plug the
unit into an AC outlet with the proper
voltage. If you use a cord with an
unspecified current rating, the unit or
plug may emit smoke or become hot to
the touch.
Do not connect the unit to the AC outlet,
AC extension cords, etc., in a way that
exceeds the power rating of, or does not
comply with the instructions provided
with, the AC outlet, AC extension cords,
etc.
Connect the AC adaptor firmly to the
power cord, and plug the power cord
firmly into an AC outlet. Otherwise, it can
cause fire or electric shock.
Do not pull, bend, rest objects on, or
chafe the power cord, plug, and AC
adaptor. Damage to the power cord or
plug can cause fire or electric shock.
To prevent fires, electric shock, injury, or
damage to the unit, be sure to follow
these guidelines when performing any
wiring or cabling:
a. Before performing any wiring or
cabling, unplug the unit’s power cord
from the outlet. After completing all
wiring and cabling, plug the power
cord back into the outlet.
b. Do not place any objects on top of
the cables connected to the unit.
c. When running cables along the floor,
use protectors to prevent the cables
from being stepped on.
d. Do not run any cables under
carpeting.
User Manual 9
For Your Safety
For Your Safety

Do not attempt to repair the power cord,
plug, or AC adaptor. If the power cord or
plug is damaged or frayed, contact an
authorised service representative for a
replacement.
Ensure that the plug connection is free
of dust. In a damp environment, a
contaminated connector can draw a
significant amount of current that can
generate heat, and eventually cause fire
if left unattended over an extended
period of time.
Stop operation immediately if the unit
emits smoke, excessive heat, abnormal
smell or unusual noise. These conditions
can cause fire or electric shock.
Immediately turn the unit off, and unplug
the power cord, and contact your dealer
for service.
Never touch the plug or AC adaptor with
wet hands. Danger of electric shock
exists.
When disconnecting the unit, grasp the
plug instead of the cord. Pulling on a
cord forcibly can damage it, and cause
fire or electric shock.
During thunderstorms, do not touch the
unit, plug and AC adaptor. It may cause
an electric shock.
Operating Safeguards
Do not alter the AC adaptor or modify
any parts. Alteration or modification can
cause fire or electric shock.
If metal fragments or water gets into the
unit, turn the unit off and unplug the unit
immediately. Contact your dealer for
service. Operating the contaminated unit
can cause fire or electric shock.
Do not use a unit in the vicinity of a gas
leak to report the leak.
Do not place the remote control in
microwave ovens or on induction
cookware.
Clean the AC plug periodically with a
soft, dry cloth to remove dust and other
debris.
Do not use the supplied power cord with
any other device. It may cause fire or
electric shock.
Unplug the unit from the AC outlet and
have it serviced by qualified service
personnel in the following cases:
a. If the unit does not operate
according to the operating
instructions. Adjust only the controls
that are explained in the operating
instructions. Improper adjustment of
other controls may result in damage
and may require service by a
qualified technician to restore the
unit to normal operation.
b. If the unit has been dropped or the
cabinet has been damaged.
c. If unit performance deteriorates.
If damage to the unit exposes any
internal parts, disconnect the power cord
immediately and return the unit to your
dealer.
A headset’s earpiece is magnetised and
may retain small ferrous objects.
Do not use your headset at a high
volume. The use of excessive sound
volume through a headset may cause
hearing loss.
Installation
Do not install the unit in any other way
than described in relevant manuals.
Do not touch the unit, AC adaptor, AC
adaptor cord, or power cord during a
lightning storm.
Only connect the unit to the type of
electric power specified on the label
affixed to the unit. Confirm the type of
electric power supplied to the installation
site if necessary.
10 User Manual
For Your Safety