Panasonic WX-C1011 Series User manual

Panasonic
Wireless
Communication
System
Operating
Instructions
Model
No.
WX-C1
01
1
Series
Digital Technology
Before attempting to cannect or operate this product.
picase read these instructions carefully and save this manual for future use

CONTENTS
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PANASONIC
WX-C1011
SERIES
SYSTEM
PARTS
AND
ACCESSORIES
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MAJOR
OPERATING
CONTROLS
AND
THEIR
FUNCTIONS
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SYSTEM
CONNECTIONS
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OPERATING
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SPECIFICATION
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CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,
DO NOT REMOVE COVER (OR BACK).
NO USER-SERVICEABLE PARTS INSIDE. CAUTION:
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. It is a violation of Federal Law to begin operating this sys-
tem prior to obtaining an FCC Radio License.
The FCC ID number for this radio equipment is listed below.
The lightning flash with arrowhead sym-
bol, within an equilateral triangle, is ч
intended to alert the user to the pres- | FCC ID: ACK9TAWX-C1 011 |
ence of uninsulated "dangerous voltage"
within the product's enclosure that may
be of sufficient magnitude to constitute а
SA 1965 risk of electric shock to persons.
—— an
The serial number of this product may be found on the right
of the unit.
You should note the serial number of this unit in the space
provided and retain this book as a permanent record of your
purchase to aid identification in the event of theft.
The exclamation point within an equilat-
eral triangle is intended to alert the user
to the presence of important operating
and maintenance (servicing) instructions
in the literature accompanying the appli-
ance.
Model No.
Serial No. MEET S
SA 1966
WARNING:
To reduce the risk of fire or electric shock, do not expose this appliance to rain or moisture.

PREFACE
The Panasonic Wireless Communication System operates
on UHF frequencies. It offers multichannel flexibility making
use of state of the art PLL (Phase Locked Loop) technolo-
ОУ.
The built-in diversity reception allows the use of two anten-
nas to ensure good performance.
A remote speaker can be added to the system. The Order
Taker transceiver is a one piece, light-weight design with
an easy-to-install battery.
New Functions of the WX-C1011
(New Technological Features)
* DNR (Digital Noise Reduction)
The DNR function embodies a new technology exclu-
sive to Panasonic, providing natural sound quality with-
out the disagreeable noise peculiar to digital process-
ing.
No Talkback Echo
Digital delay processing eliminates talkback echo from
the order taker.
TBC (Talkback Automatic Level Control)
Only human voice is identified in a mixed input of cus-
tomer voice and noise from the menuboard micro-
phone, then its volume is compared with that of the talk
of the order taker to automatically control the talkback
volume level.
PRECAUTIONS
The UHF wireless communication system is a sensitive,
high quality instrument and should be regarded as such.
Because it is an electrical device, the hazard of electric
shock exists, if it is used carelessly.
In order to utilize the instrument to its fullest potential,
please consider the following precautions;
1. Handle the equipment with care. This equipment con-
tains sensitive components which can be damaged by
improper handling or storage.
2. Refer any servicing to qualified service personnel. Do
not attempt to disassemble the Center Module, Order
Taker or other units. In order to prevent electrical
shock, do not remove screws or covers. There are no
user-serviceable parts inside.
3. Use a dry cloth to clean the Center Module, Order
Taker or other units if soiled or dirty. If necessary, a
mild detergent may be used.
4. Take immediate action if the Center Module or Order
Taker becomes wet. Turn the power off and have the
unit examined by a qualified service personnel. Do not
expose the Center Module or Order Taker to rain or
moisture, or attempt to operate the equipment in wei
areas. Do not operate the equipment if it is wet.
5. Follow normal safety precautions to avoid persona!
injury.
6. Properly store beltpack (WITH HEADSET PLUGGED
IN) in storage cabinet to prevent damage to equip-
ment.
7. Replace missing microphone and earpiece covers to
prevent distortion or loss of audio.
8. Repair or replace any defective components.
9. Turn off the Order Taker when not in use, in order to
save the battery life.
10. Charge battery when low battery indicator blinks and a
puising high/low beep tone is heard in headset.
11. Clean the Battery Charger in accordance with manu-
facturer instructions at least once a month.
12. Perform regular preventive maintenance by testing
accessories (headset, batteries etc.)

PANASONIC WX-C1011 SERIES SYSTEM PARTS AND ACCESSORIES
8 Center Module H Power Transformer B Order Taker
WX-C1011 WX-C516 WX-C1020
ш Order Taker Case B Headset W Speaker Microphone
WX-C 1022 WX-C1027 WX-C550
B External Antenna Kit
WX-C545 PB-900
E Vehicle Detector B Speaker/Loop Cable Kit
917-1 WX-C687

MAJOR OPERATING CONTROLS AND THEIR FUNCTIONS
B WX-C1011 Center Module
CIRCUIT
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СМС РТТ TRANSFORMER
T Turn V/DET 12V AC CAUTION use MTH SPECFED
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MENU REMOTE
REPEATER MIC — SP8Q SP ВО
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VIDET 12V AC CAUTION use wird SPECIFED
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(D Power Indicator (POWER)
This indicates that the center module is fully power-ed.
@) Vehicle Detector Indicator LED (VEHICLE
PRESENT)(Amber)
This indicates that a vehicle has been detected.
(9 Power On/Otf Switch (POWER, ON/OFF)
This switch turns the power on and off to the center
module.
(4) Vehicle Detector On/Over-ride On/Off Switch
(VEHICLE DETECTOR NORMAL, OVERRIDE ON,
OFF)
NORMAL: Set the switch to the NORMAL position
when a vehicle is at the menuboard.
A beep tone is heard on the Order Taker headset.
After the beep tone, the Menuboard Speaker turns
on allowing communication to and from the cus-
tomer. When the vehicle leaves, the Vehicle
Detector turns off.
OVERRIDE ON: Set the switch to OVERRIDE ON posi-
tion.
The Vehicie Detector is always turned on.
OFF: Set the switch to the OFF position.
A vehicie at the Menuboard is not detected.
No beep tone is heard in Order Taker headset and
the Menuboard Speaker remains off.
(5) Order Taker Talk Lock Release Switch (O/TAKER
TALK LOCK RELEASE)
This switch is used to release temporarily the Order
Taker Talk Lock mode.
(6) Talk/Page Indicator (TALK/PAGE MONITOR)
Red: When the Order Такег 6 in the Talk mode, the
indicator lights red.
Green: When the Order Taker is in the Page mode, the
indicator lights green.
(7) Auxiliary Input Level Control (AUX INPUT VOLUME)
This controls the input level to the Auxiliary Input
Terminal (31).
Vehicle Detector Beep Volume Contro! (BEEP,
VOLUME)
This control seis the vehicle detect alert beep tone for
the Order Taker to the optimum level.
Caution: When the Vehicle Detector On/Override
On/Off Switch (4) is set to NORMAL position, the
beep tone level of the Remote Speaker is also var-
ied by turning this control.
(8 Remote Speaker Control (REMOTE SP VOLUME)
This control sets the output level of the Remote
Speaker to the optimum level.
Note: The line marked on this control is a standard
position for this adjustment.
Adjust this control to the suitable position so that
feedback does not occur.
: Noise
i ound
} i Reduction | 299
“Жыш; von ou ality
| fè ki i jl
| [| I] и [=
19 Inbound Volume Control (INBOUND VOLUME)
This control sets the sound level from the Menuboard
Microphone to the optimum level.
Caution: Adjust this control after setting the Vehicle
Detector On/Override On/Off Switch (4) to OVER-
RIDE ON position and the Vehicle Detector
Indicator lights.
Note: The line marked on this contro! is a standard
position for this adjustment.
Adjust this control to the suitable position so that
feedback does not occur.
17 Outbound Volume Control (OUTBOUND VOLUME)
This control sets the output level of the Menuboard
Speaker to the optimum level for talking to customer.
Caution: Adjust this control after setting the Vehicle
Detector On/Override On/Off Switch (4) to OVER-
RIDE ON position and the Vehicle Detector .
Indicator lights.
Note: The line marked on this contro! is a standard
position for this adjustment.
Adjust this control to the suitable position so that
feedback does not occur.
* The following switches and terminals should be
used by qualified service personnel only.
* To change the setting of the following switches,
turn off the power of the center module, then turn it
back on.
O——————————————————————————————————— 1 —-
i (2 Circuit Protector (CIRCUIT PROTECTOR) i
| If excessive current flows to the Center Module, the |
Circuit Protector is triggered. Turn off the Power |
On/Off Switch (3) first, push in on the red circuit pro- :
tector and turn on the Power On/Off Switch (3) again. |
If the circuit protector is soon triggered again, con- |
sult your dealer or authorized service center for ;
assistance. |
| (3 DNR (Digital Noise Reduction) Effect Level
: (DNR EFFECT DNR1, DNR2, DNR3, ON/OFF) |
These switches are used for noise reduction level |
setting. |
The more the noise is reduced, the lower will be the |
sound quality. The table below shows the |
relationship between noise reduction level and ;
sound quality. |
No setting should be done other than shown іп the |
table. :
Remarks
fas DNR processing
For a relatively quiet
environment
DNR1 DNR2 DNR3 For a general environment.
Normal ооа This balanced setting 15
| recommended.
| Fora very noisy environ-
| | ment. Not so recommen-
LOW | ded because it seriously
affects sound quality.
DNR1 ОМА2 ОМАЗ

| @ Talkback Level Control (T/B LEVEL TBC1, TBC2,
| ON/OFF)
These switches are used for order taker talkback |
level setting.
Change the settings if talkback level is too high.
ЕЕ
| тоа -6 dB Normally set to this position :
ПИ В Talkback level set to 50% |
i | тас} твса :
| fa la] -9 dB Talkback level set to 3596 :
|| mc mc |
‘| Ql B -12dB | Talkback level set to 25% |
TBC! TEC?
Е Е ЕВ Talkback off
|
(5
так
Monitor
On/Off
Switch
(Supplementary
Mode
|
Switch) (TALK MONIT OF/OFF)
This DIP switch should be normally be set to the OFF |
position.
Consult your servicing dealer before attempting to :
change this switch.
| 16 Channel Selection Switch (CHANNEL SELECT, ;
А/В)
"B" position if external interference occurs.
| () Channel Monitor On/Off Switch (CHANNEL
i — MONIT, ON/OFF)
This switch is used to check if the desired channel is :
already used by other systems at the time of installa- :
tion. This switch is normally set to OFF position.
Note: The Frequency Setting Switch (24) can only be |
activated, when the switch is set to the ON posi- |
tion.
| (8 Auxiliary Input Selection Switch (AUX IN SELECT, |
G/MIC / DDT BEEP)
This switch selects the Auxiliary Input Level.
G/MIC (Gooseneck Microphone):
This can be used as a wired system.
(Input : -62 dBV, balanced)
DDT BEEP (Double Drive Through Beep):
tem.
(Input : -20 dBV, balanced)
| 19 Веер Time Selection Switch (ВЕЕР TIME SELECT, |
0.5S/CONTIN)
This switch selects duration of beep tone between |
0.5 seconds and continuous modes.
This switch selects the frequency between channel |
"A" апа "B" licensed by the FCC. This switch is nor- |
mally зе to the "A" position. The switch can be set to |
This can be used as а double drive through sys- |
0.5 S: The beep tone sounds for 0:5 seconds after :
detecting the vehicle. |
CONTIN: After the vehicle is detected by the vehicle |
detector, the beep tone continuously sounds |
until the Talk Switch (43) on the Order Taker has :
been pressed. і
| @ Page Оп/ОН Switch (REMOTE SP PAGE, ON/OFF) |
To monitor crew-to-crew Order Taker conversation i
with the Remote Speaker, set this switch to the ON |
position. :
| @ Talk On/Off Switch (REMOTE SP TALK, ON/OFF)
To monitor crew-to-customer Order Taker conversa- i
tion with the Remote Speaker, set this switch to ON į
position. :
Note: Do not turn on this switch and Menuboard |
Microphone On/Off Switch simultaneously.
| #2 Menuboard Microphone On/Off Switch (REMOTE
SP MENU MIC, ON/OFF)
To monitor the voice of a customer by using the :
Remote Speaker, set this switch to ON position. j
Note: Do not turn on this switch and the Talk On/Off |
Switch simultaneously. |
| & Auxiliary Input On/Off Switch (REMOTE SP,
AUX IN, ON/OFF)
Set the switch to the ON position for the Remote :
Speaker
Output
mode.
Е
| @ Frequency Setting Switch
This switch selects the frequency from 8 positions.
Note: The "9" and "0" positions are error mode.
| 05 Monitor On/Off Switch (ON/2)
This switch should be used as the FCC Channel |
Monitor when using the Channel Monitor On/Off |
Switch (17). |
After setting the Frequency Setting Switch (24) to the |
desired position, set this switch. Ё
ON: When the switch is set to the ON position, FM }
noise will be output when there is no signal. |
2: When the switch is set to the 3 position, the noise :
squelch function will be activated. i
Monitor On/Off
Switch (26)
Спаппе setting
Monitor position
On/Off Switch
(17) setting position
Normal oper-
ation mode
MONIT OFF
Interference | FCC channel
MONIT ON confirmation Monitor
mode mode

i @ Continuos Transmission On/Off Switch (ON/1)
ON: When the switch is set to the ON position, the :
transmission starts by turning on the power of the |
Center Module. i
1: When the switch is set to the 1 position, the ;
transmission starts with the following conditions. |
е The Vehicle Detector On/Override On/Off Switch |
(4) has been set to ON or OVERRIDE ON posi- ;
tion. |
• Page or Talk Switch on the Order Taker has been :
pressed. i
| €) Transformer Terminal (TRANSFORMER 12V АС
GND, LOAD)
Connects with the Power Transformer WX-C516.
j Q9 Vehicle Detector Terminal (V/DET IN, COM)
Connects with the Vehicle Detector Output Terminal.
| 9 Gooseneck Microphone PTT Terminal
(G/MIC PTT IN, COM) |
Connects with the PTT cable of the Gooseneck |
Microphone. i
: 69 Auxiliary Output Terminal (AUX OUTPUT СМО, H) |
i Connects with the Auxiliary Input Terminal of the |
other Center Module. :
The auxiliary output level is -20 dB, unbalanced.
Note: When using the Gooseneck microphone, con- |
nect the monitor speaker with amplifier to this ter-
minal. |
i 8) Auxiliary Input Terminal (AUX INPUT H, С, GND)
| Connects with the Auxiliary Output Terminal of the |
other Center Module or with the gooseneck micro- i
phone. |
When connecting the gooseneck microphone, set |
the Auxiliary Input Selection Switch (18) to the СИМС |
position. :
| 82 Remote Speaker Terminal (REMOTE SP 80 Н, С)
Connects with the Remote Speaker.
The audio level is 8 ohms, 2 W, unbalanced.
j 83 Menu Speaker Terminal (MENU SP 80 GND, C, Н)
| Connects with the Menuboard Speaker WX-C550.
The audio level is 8 ohms, 2 W, unbalanced.
i G» Menu Microphone Terminal (MENU МІС Н, C,
i — GND)
Connects with the Menuboard Microphone.
The audio level is -61 dBV, 8 ohms, balanced.
i @ Message Repeater Input
i (MESSAGE REPEATER Н, С, CTL) i
Connect the message repeater here. The signals |
from this input are output to the menuboard speaker, |
REMOTE speaker and AUX output. The message is :
muted when the TALK switch (43) is pressed. The ;
input level is -24 dBV, unbalanced. |
Note: CTL permits message repeater control by |
pressing the TALK switch (43). It is an open col- |
lector type and is to be pulled up for use. |
U—E———————————————————————————————————————————

B WX-C1020 Order ТаКег
Note: To prevent damage, use a miniature screwdriver to
open this cover.
Volume Control (VOL, OFF/0/10)
This control is used to turn the power on or off and
adjusis the volume of the earphone output on the head-
set.
Whenever the unit is not in use, turn off the power to
save the battery life.
&2 Battery and Power Indicators (A/B)
These indicate the battery and operating condition as
follows.
A: When the unit is in Channel A mode selected by the
А/В Selection Switch (45) (Normal operating condi-
tion), this LED lights.
B: When the unit is in Channel B mode selected by the
А/В Selection Switch (45) (Back-up operating con-
dition), this LED lights
Blink (0.2 sec. On and 4.8 sec. Off) :
Battery Alarm mode
Blink (0.5 sec. On and 0.5 sec. Off) :
This unit is in the Talk-lock mode.
Blink (A and B are turning on alternately) :
This unit is in the error mode.
In this mode, turn off the power of the Order Taker,
then turn it back on.
83 Talk Switch (T)
Pressing the Talk Switch allows transmission to the
Center Module along with sending the Talk tone.
Talk-Lock On or Off mode can be selected by the Talk-
Lock On/Off Switch (47) on the Order Taker.
To release the Talk-Lock mode immediately, press the
Order Taker Talk Lock Release Switch (5) on the
Center Module.
Notes:
1. if pressing the Page Switch or A/B Selection Switch
(45) simultaneously with the Talk Switch, the Talk
mode will not work,
2. The transmission to the Center Module is available
with only one Order Taker at a time.
The other Order Takers can not access during the
transmission.
@) Page Switch (P)
While pressing the Page Switch, you can speak to the
store personnel wearing the Order Taker without being
heard by a customer at the menuboard speaker. After
speaking, release this switch immediately to listen to
the response.
Note: When pressing the Talk Switch or A/B Selection
Switch simultaneously with this switch, the Page
mode can not work.

© А/В Selection Switch (A/B) 9 Single Drive Through/Double Drive Through
This switch selects either Channel А ог В оп the Order | Selection Switch (ON/1) |
Taker by using the SDT/DDT Selection Switch (50) on | ON: When this switch is set to the ON position, the |
the Order Taker. : | | : :
| ‚ | : А/В Selection Switch (45) can work. (DDT |
By setting the SDT/DDT Selection Switch (50) to the i (Double Drive Through) Пд ( :
DDT position, MO OK сиспайпервей DE SEIECIEA Бу | 1: When this switch is set to the 1 position, the А/В |
this switch. | | Selection Switch does not work. (SDT (Singie i
By setting the SDT/DDT Selection Switch (50) to the i Drive Through) mode) ;
SDT position, the A/B Channel Selection is not possi- : Note: When ihe setting for ihe 46 - 50 Switches :
ble. | inside the cover is changed, turn off the power, |
Note: When pressing the Page Switch or Так Switch iban forSon :
simultaneously with this switch, the channel о бту; d UE i
change is not possible.
6) Headset Jack
Plug in the headset plug to this jack securely, before
fitting the Order Taker Case.
The switches in the dotted line should be used by ser-
vice personnel or system installers only.
— — ——— ны ышын нн нн —— ын нчы н, 5 The jack having a smaller diameter is for the micro-
| 46 Frequency Setting Switch : phone and the larger one is for the earphone.
: This switch selects the frequency from 8 positions .
Note: The 9" and “О” positions are error mode. : 62 Battery Lock Lever (EJECT)
The setting position should be matched to the | Slide this lever to the EJECT position to release the
position of the Frequency Setting switch (24) on | battery for replacement.
the center module.
| i 63 Headset Plug Release Hole
| 4) Talk-Lock On/Off Switch (ON/4) | This hole is used to release the Headset plug.
| This switch selects the Hands-Free On/Off mode.
ON: Electronic Lock Mode for Talk Switch ;
When this switch is set to the ON position, the ;
Talk-lock function can be released by Order |
Taker Talk Lock Release Switch (5) on the |
Center Module. i
4: PTT (Press to Talk) Моде for Talk Switch
Caution: Ве sure to use a miniature screwdriver for
releasing the Headset Jack. To prevent damage of
the equipment, do not pull the Headset Jack Cord.
Tone Squelch Switch (ОМ/З) i
This switch selects the mode of Tone Squelch |
method. :
ON: When this switch is set to the ON position, the :
audio is output in disregard of the Tone Squeich }
signal from the Canter Module. |
3: When this switch is set to the 3 position, the audio |
is output detecting the Tone Squelch signal from !
the Center Module. i
Set to the position normally.
©
| 49 Single Drive Through Lane Selection Switch
i (ON/2) |
ON: When this switch is set to the ON position, |
Channel B can be selected as ап initial condi- |
tion after the power on the Order Taker is turned :
on. (The spare channel is used when external i
interference occurs) |
2: When this switch is set to the 2 position, Channel |
A can be selected as an initial condition after į
the power on the Order Taker is turned |
on.(Usual position) :
Note: The switching can be confirmed by using the |
Battery апа Power Indicators (42) as shown ;
below.
! Red LED lights with the Channel А selection.
| Green LED lights with the Channel B selection.