Panasonic KX-VC1300 User manual

Model No. KX-VC1300/KX-VC1600
User Manual
Thank you for purchasing this Panasonic product.
Please read this manual carefully before using this product and save this manual for future use.
KX-VC1300/KX-VC1600: Software File Version 4.10 or later
Document Version: 2014-11
In this manual, HD Visual Communication is abbreviated as "HDVC".
In this manual, the suffix of each model number (e.g., KX-VCA001XX) is omitted unless necessary.
HD Visual Communication Unit

Introduction
Feature Highlights
Display Video
camera
Display
Intranet
Microphone
Microphone
Video
camera
Display Display
Microphone
Video
camera
Computer
Internet
Router
NAT Traversal
Service
Router
Computer
Lifelike Video Conference Call
You can experience lifelike video conference calls with smooth, high-quality video and clear stereo*1 sound.
*1 If using 2 or more Digital Boundary Microphones, stereo output can be enabled through system settings (Page 105). When using
Digital Boundary Microphones and an Analogue Boundary Microphone together, stereo output may be unavailable depending on the
connection configuration (Page 27, Page 29).
Home Electronics-style Remote Control Operation and Simple, Easy to
Understand Graphical User Interface
You can make settings and perform operations using familiar remote control operations and a simple, easy to
understand interface.
Stabilised Communication Quality
In periods of network congestion, automatic packet transmission rate quality control prevents packet loss to
maintain a video conference call’s image and sound quality. This allows video conference calls with stabilised
communication quality even over an Internet connection or mobile communication.
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Introduction

Dual stream (2 screens) compatible
You can send the image of your video camera and the image of your computer’s screen or a sub video camera
at the same time to the other party.
You can view the other party and check shared data at the same time to hold more realistic and interactive
meetings.
Dual network compatibility (KX-VC1600 only)
You can connect to different networks at the same time, such as your company’s internal network and the
Internet. This allows seamless connectivity with units both inside and outside of your company.
Multi-party connections
The KX-VC1300 has a built-in MCU and can establish multiple connections with a maximum of 4 parties. The
KX-VC1600 can establish multiple connections with a maximum of 6 parties standard, and is expandable to a
maximum of 10 parties. All devices have MCU functions built-in, allowing for flexible connectivity.
Note
•In this manual, 1 unit with a built-in MCU which connects to multiple sites simultaneously is referred
as to the "Main Site", and the sites connecting to the Main Site are referred to as "Sub Sites". A site
that establishes connections to multiple sites using a Profile Call (Page 49), or a site that adds a site
to the call during a 2-party video conference call with another site (Page 60) becomes the "Main
Site".
Selectable Video Source
By connecting your computer or video camera to the unit, you can show your computer’s screen or video
camera image to video conference call participants (Page 72).
Encrypted Communication
Packets sent for video conference calls can be encrypted to prevent packet leaks, tampering, or
eavesdropping.
KX-VC Series NAT Traversal Service
"KX-VC Series NAT Traversal Service" is a service that allows you to easily and affordably set up and operate
a communication environment for the HD Visual Communication Unit.*1*2 Also, complicated router configuration
is unnecessary, which allows even people who are not network administrators set up a communication
environment. Furthermore, you can assign the unit a unique number (Terminal ID), which allows the unit to be
called not by IP address, but with the unique 7-digit number. This means communication can be initiated as if
calling a telephone. Communication can also be encrypted, so that you can communicate over the Internet
safely and securely.
For details about KX-VC Series NAT Traversal Service, refer to the following web site:
http://panasonic.net/psn/products/hdvc/nat_traversal/index.html
*1 This service may be unavailable depending on the country/area of use. For details, contact your dealer.
*2 This service may be unavailable depending on your router’s type or your Internet connection environment. For details, contact your
dealer.
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Introduction

Making Video Conference Calls via SIP Server
By using a SIP server, you can establish video conference calls not just by IP address, but also by specifying
a SIP URI (SIP user name@SIP domain name) instead. If the other party uses the same SIP domain name
as you, you can make a video conference call by specifying only the SIP user name. For information about
supported SIP servers, contact your dealer.
Calling via an H.323 Gatekeeper
Going through an H.323 Gatekeeper allows communication of not just the IP address, by the H.323 extension
and the H.323 name as well. Contact your dealer regarding the gatekeepers that can be used.
Enhanced Features through the Use of Activation Keys
By using an activation key (sold separately), you can upgrade the features of the unit (Page 17). This allows
enrollment in the KX-VC Series NAT Traversal Service, and if using the KX-VC1600, multiple connections with
up to 10 parties simultaneously.
Remote Video Camera Operation via Remote Control
You can move your own video camera up, down, left, and right as well as zoom in and out (Page 75). You
can also register up to 9 preset patterns of video camera direction and zoom level which allows you to easily
change the video camera’s direction and zoom level by selecting a preset (Page 78, Page 80). Additionally,
you can also use your remote control to control the other party’s video camera.*1
*1 To be able to control another party’s video camera, settings must be configured on the other party’s unit (Page 108).
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Introduction

Trademarks
•HDMI is a trademark or registered trademark of HDMI Licensing LLC in the United States and other
countries.
•Polycom® is a trademark owned by Polycom, Inc. in the US and other countries.
•Microsoft, Windows and Internet Explorer are either registered trademarks or trademarks of Microsoft
Corporation in the United States and/or other countries.
•Mozilla and Firefox are registered trademarks of the Mozilla Foundation.
•All other trademarks identified herein are the property of their respective owners.
Licences
•THIS PRODUCT IS LICENSED UNDER THE AVC PATENT PORTFOLIO LICENSE FOR THE
PERSONAL USE OF A CONSUMER OR OTHER USES IN WHICH IT DOES NOT RECEIVE
REMUNERATION TO (i) ENCODE VIDEO IN COMPLIANCE WITH THE AVC STANDARD (“AVC
VIDEO”) AND/OR (ii) DECODE AVC VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A
PERSONAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED TO PROVIDE
AVC VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE. ADDITIONAL
INFORMATION MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE HTTP://WWW.MPEGLA.COM
•This product incorporates G.722.1 and G.722.1 Annex C licensed by Polycom®.
•This product incorporates Qt library licenced by Digia Plc. Please read "EULA" of system settings of this
product.
Open Source Software
Parts of this product use Open Source Software supplied based on the conditions of the Free Software
Foundation’s GPLs and/or LGPLs and other conditions. Relevant conditions apply to this software. Therefore,
please read license information about GPLs and LGPLs, and "License Info." of system settings of this product
before using this product. Also, some software parts of this product are licensed under the MOZILLA PUBLIC
LICENSE (MPL). At least three (3) years from delivery of products, Panasonic will give to any third party who
contacts us at the contact information provided below, for a charge of no more than the cost of physically
distributing source code, a complete machine-readable copy of the corresponding source code and the
copyright notices covered under GPL, LGPL, and MPL. Please note that software licensed under GPL, LGPL,
and MPL is not under warranty.
Contact Information
http://www.panasonic.net/corporate/global_network/
Miscellaneous
About the Screen Shots and Illustrations in this Manual
The screen shots, illustrations and descriptions in this manual are based on using the KX-VC1600 (when used
with enhanced features). If you are using the KX-VC1300 or KX-VC1600 (without using the enhanced features),
please note that some displayed features will not be available for your model.
Copyright
The software used in this product uses source code from Radvision Ltd.
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Introduction

Portions of this software are © 1996-2012 RADVISION Ltd. All intellectual property rights in such portions of
the Software and documentation are owned by RADVISION and are protected by United States copyright laws,
other applicable copyright laws and international treaty provisions. RADVISION and its suppliers retain all rights
not expressly granted.
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Introduction

Table of Contents
For Your Safety ......................................................................................10
For Your Safety ...............................................................................................................10
Before Operation ....................................................................................12
Notes about Operation ...................................................................................................12
Data Security ...................................................................................................................13
Privacy and Right of Publicity .......................................................................................13
Precaution ...............................................................................................14
Precaution ........................................................................................................................14
Preparation .............................................................................................16
Accessory/Optional Accessory Information ................................................................16
Optional Accessory ........................................................................................................16
Part Names and Usage ...................................................................................................18
Main Unit (Front) ............................................................................................................18
Main Unit (Back) .............................................................................................................19
Remote Control ..............................................................................................................21
LED Indication ................................................................................................................23
Screen Standby ..............................................................................................................23
Connection and Preparation ..........................................................................................25
Device and Network Connection ....................................................................................25
Connecting the Unit ........................................................................................................26
Network Configuration Example .....................................................................................33
Preparing the Remote Control ........................................................................................35
Turning the Power On/Off ..............................................................................................36
Screen Display ................................................................................................................37
Home Screen (Idle Screen) ............................................................................................37
Menu Screen (Idle Screen) ............................................................................................39
Video Conference Call Screen .......................................................................................40
Entering characters ........................................................................................................42
Initial Settings ..................................................................................................................43
Starting a Video Conference .................................................................46
Making a Video Conference Call ....................................................................................46
Calling Using One-Touch Connection Numbers From the Home Screen ......................46
Calling from the Contact List (2-party Conference) ........................................................47
Calling Using Profile (Multiple-party Video Conference Calls) .......................................49
Calling by Entering an Address Directly .........................................................................51
Calling from the Call History ...........................................................................................53
Answering a Video Conference Call ..............................................................................56
Connecting to an MCU ....................................................................................................58
During Video Conference Calls ............................................................60
Adding Parties to an Existing Video Conference Call (Except Sub Sites) ................60
Disconnecting Parties During Video Conference Call .................................................62
Changing the Screen Layout during a Video Conference Call ...................................63
Changing the Other Party’s Screen Display Layout ....................................................63
Changing the Setting of the Main Display (Main Site only) .........................................66
Changing the Site Name Display (Main Site only) .......................................................67
Changing the Audio Settings for Other Parties (Main Site only) ................................67
Adjusting the Volume .....................................................................................................68
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Muting the Microphone ...................................................................................................69
Reducing Microphone Noise ..........................................................................................71
Displaying a Computer’s Screen and the Sub Video Camera’s Image ......................72
Controlling a Video Camera ..................................................................75
Controlling a Video Camera ...........................................................................................75
Registering a Preset .......................................................................................................78
Recalling a Registered Preset ........................................................................................80
Changing Video Camera Settings .................................................................................81
Displaying the Connection Status ........................................................86
Displaying the Connection Status .................................................................................86
Displaying Unit Information ...........................................................................................87
Contacts and Settings ...........................................................................88
Adding Contacts to the Contact List .............................................................................88
Registering a New Contact .............................................................................................88
Editing Contact Information ............................................................................................89
Deleting a Contact ..........................................................................................................89
Registering a Contact from the Call History ...................................................................90
Registering a Profile .......................................................................................................90
Registering a New Profile ...............................................................................................90
Editing Profile Information ..............................................................................................92
Deleting a Profile ............................................................................................................92
Making Local Site Settings .............................................................................................93
Registering a Local Site .................................................................................................93
Selecting a Local Site .....................................................................................................94
Deleting Local Site Information ......................................................................................94
Changing System Settings/Performing System Maintenance ....................................96
Setting the Unit Name ....................................................................................................99
Setting the Date and Time ..............................................................................................99
Making Network Settings ................................................................................................99
Making Connection Settings .........................................................................................100
Setting the MCU ...........................................................................................................102
Setting One-touch Connection Numbers ......................................................................104
Making Screen Standby Settings .................................................................................104
Making Sound Settings ................................................................................................104
Setting the MIC Position ...............................................................................................105
Making Remote Control Settings ..................................................................................107
Changing Video Camera Settings ................................................................................108
Making Language Settings ...........................................................................................108
Display Unit Information ...............................................................................................109
Checking Enhanced Features ......................................................................................109
Performing a Network Test ...........................................................................................109
Performing Self Diagnosis ............................................................................................109
Displaying the Licence Information ..............................................................................110
Displaying the End-User Licence Agreement ...............................................................110
Performing Remote Maintenance .................................................................................110
Making Administrator Menu Settings ..........................................................................111
Administrator Menu List ................................................................................................111
Making Administrator Password Settings .....................................................................115
Making Encryption Settings ..........................................................................................115
Making Software Update Settings ................................................................................116
Making Connection Mode Settings ...............................................................................116
Making NAT Settings ....................................................................................................117
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Making Call Type Settings ............................................................................................118
Making SIP Settings .....................................................................................................118
Making H.323 Settings .................................................................................................120
Making Codec Settings ................................................................................................121
Making Video Output Settings ......................................................................................122
Making Audio Input/Output Settings .............................................................................124
Making GUI Settings ....................................................................................................124
Making HDMI Settings ..................................................................................................125
Setting Shortcuts ..........................................................................................................125
Setting Local Site Selection ..........................................................................................126
Exporting Data ..............................................................................................................126
Importing Data ..............................................................................................................127
Activating Enhanced Features .....................................................................................128
Updating Software ........................................................................................................128
Initialising a Video Camera ...........................................................................................129
Performing System Initialisation ...................................................................................130
Using the KX-VC Series NAT Traversal Service ................................131
Using the KX-VC Series NAT Traversal Service .........................................................131
Preparations for Connections .......................................................................................131
KX-VC Series NAT Traversal Service Setup Procedure ..............................................131
Connect to the Internet .................................................................................................133
Obtain a Registration Key ............................................................................................133
To check the MPR ID (using the unit) ........................................................................133
To obtain a Registration Key (using a computer) ......................................................134
To display the Registration Key again (using a computer) ........................................135
Miscellaneous .......................................................................................139
Changing the Remote Control Batteries .....................................................................139
Cleaning the Unit ...........................................................................................................140
Input ......................................................................................................141
Inputting Letters and Numbers ....................................................................................141
Additional Information .........................................................................150
Troubleshooting ............................................................................................................150
Basic Operation ............................................................................................................150
Audio ............................................................................................................................155
System Settings ...........................................................................................................157
If These Messages Appear ..........................................................................................157
Registration Page of KX-VC Series NAT Traversal Service ........................................163
KX-VC Series NAT Traversal Service for this Device ..................................................164
If a message from the KX-VC Series NAT Traversal Service is displayed ..................164
Specifications .......................................................................................167
System Specifications ..................................................................................................167
Index............................................................................................................170
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For Your Safety
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,
DO NOT REMOVE COVER (OR BACK).
NO USER-SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
The lightning flash with arrowhead
symbol, within an equilateral triangle, is
intended to alert the user to the presence
of uninsulated "dangerous voltage" within
the product’s enclosure that may be of
sufficient magnitude to constitute a risk of
electric shock to persons.
The exclamation point within an
equilateral triangle is intended to alert the
user to the presence of important
operating and maintenance (servicing)
instructions in the literature
accompanying the appliance.
WARNING:
•The mains plug or an appliance coupler shall
remain readily operable.
•To prevent fire or electric shock hazard, do not
expose this apparatus to rain or moisture.
•The apparatus should not be exposed to dripping or
splashing and no objects filled with liquids, such as
vases, should be placed on the apparatus.
•All work related to the installation of this product
should be made by qualified service personnel or
system installers.
•The connections should comply with local electrical
code.
•Batteries (battery pack or batteries installed) shall
not be exposed to excessive heat such as sunshine,
fire or the like.
•This is a class A product. In a domestic environment
this product may cause radio interference in which
case the user may be required to take adequate
measures.
•This equipment is compliant with Class A of CISPR
32. In a residential environment this equipment may
cause radio interference.
CAUTION:
•Before attempting to connect or operate this
product, please read the label on the bottom.
•Be sure to use the specified type of batteries only.
•Ensure that batteries are installed with correct
polarity. Incorrectly installed batteries can burst or
leak, resulting in spillage or injuries.
•This product contains batteries. Replace only with
the same or equivalent type. Improper use or
replacement may cause overheating, rupture or
explosion resulting in injury or fire. Dispose of used
batteries according to the instructions of your local
solid waste officials and local regulations.
•When replacing the batteries for the remote control,
use R6 (AA) type dry cell.
For use only with power supply Panasonic,
PGLV1006.
Important Safety Instructions:
1) Read these instructions.
2) Keep these instructions.
3) Heed all warnings.
4) Follow all instructions.
5) Do not use this apparatus near water.
6) Clean only with dry cloth.
7) Do not block any ventilation openings. Install
in accordance with the manufacturer’s
instructions.
8) Do not install near any heat sources such as
radiators, heat registers, stoves, or other
apparatus (including amplifiers) that produce
heat.
9) Protect the power cord from being walked on
or pinched particularly at plugs, convenience
receptacles, and the point where they exit
from the apparatus.
10) Only use attachments/accessories specified
by the manufacturer.
11) Unplug this apparatus during lightning storms
or when unused for long periods of time.
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For Your Safety
For Your Safety