PAX A910 User manual

June 2022, release 1.0 | Payment Application
User Manual
Nexi SmartPOS®
with printer
PAX A910

2
Nexi SmartPOS® with printer -PAX A910
User Manual
1. Launch Application
2. Purchase
3. Menu
4. Cancellation
5. Refund
6. Pre-authorization
7. Pre-authorization Completion
8. Close Batch
Table of Contents

3
12
Get started Initiate a Purchase
Transaction
1. Launch application
To start please press
‘Get started.
You will be automatically
redirected to the Purchase
screen.
Back to Table
of Contents

4
2. Purchase
You are on the “Purchase”
screen.
Please enter the transaction
amount and then click “Charge”.
1Enter Amount
Optionally, enter tip
amount, if the
customer asks for it.
2Tip
If supported for your
company, enter the
number of installments if
the customer ask for it.
3Installments
continue

5
The payment
transaction is
approved.
6Sending of
Payment
5PIN
If the system requests
it, hand the POS to the
customer to enter their
PIN. Then press the
green button.
4
Insert, swipe or tap
the customer's card
into the reader.
Payment
If the customer
wishes to pay
using their digital
wallet (Apple
Pay, Google Pay,
Samsung Pay),
ask them to bring
their device
closer to the POS.
7Completion &
Receipt
For the receipt, select either
•Receipt by email to the
customers email address
•Preview on POS screen,
•Print.
2. Purchase (continued)

6
3. Menu
On the top left of every
screen, click on the 3
dashes to view the Menu.

7
4. Transaction Cancellation
1
Please select
“Transactions List”
from the Menu.
Select
Transactions List 2
•Search and select the
transaction you want
to cancel from the list
•Click on >to view the
“Transaction Details”.
Search 3
On the transaction
details screen. click
“Cancel Transaction”.
Transaction
Details 4
Tap, insert or swipe the
customer's card that
was used in the initial
transaction into the
reader.
If the customer
wishes to use
their digital
wallet (Apple
Pay, Google
Pay, Samsung
Pay), ask them
to bring their
device closer to
the POS.
Cancel
Transaction
continue

8
4. Transaction Cancellation (continued)
Example
of transaction receipt
by email
5PIN
If the system requests it,
hand the POS to the
customer to enter their PIN.
Then press the green
button.
For the receipt, select either
•Receipt by email to the
customers email address
•Preview on POS screen,
•Print.
6Completion &
Receipt

9
4. Transaction Cancellation
1
Please select
“Transactions List”
from the Menu.
Select
Transactions List 2
•Search and select the
transaction you want
to cancel from the list
•Click on >to view the
“Transaction Details”.
Search 3
On the transaction
details screen. click
“Cancel Transaction”.
Transaction
Details
continue
4
Tap, insert or swipe the
customer's card that
was used in the initial
transaction into the
reader.
If the customer
wishes to use
the card of the
initial
transaction via
their digital
wallet (Apple
Pay, Google Pay,
Samsung Pay),
ask them to
bring their
device closer to
the POS.
Cancel
Transaction

10
4. Transaction Cancellation (continued)
Example
of transaction receipt
by email
5PIN
If the system requests it, hand
the POS to the customer to
enter their PIN. Then press
the green button.
For the receipt, select
•Receipt by email to the
customer’s email address.
•Preview on POS screen
•or Print
6Completion &
Receipt

11
5. Refund
4
The refund is
approved.
6
Refund Sent
2
Select
“Refund”.
Select Refund
3
Enter the
Amount to be
refunded.
Enter Refund
Amount
1
Please select
“Other
Transactions”
from the Menu.
Select “Other
Transactions”
5
PIN
If the system
requests it, hand
the POS to the
customer to enter
their PIN. Then
press the green
button.
Tap, insert or swipe
customer's card
into the reader.
If the customer wishes to
use their digital wallet
(Apple, Google, Samsung
Pay), ask them to bring their
device closer to the POS.
Refund
7
Completion &
Receipt
For the receipt,
select either
•Send by email
•Preview on
POS screen
•Print.

12
6. Pre-Authorization
2
Click on
“Pre-Auth”
Select
“Pre-Auth”
Enter “Pre-
Authorization”
amount
3
Enter Amount
4
Pre-Auth
1
Please select
“Other
Transactions”
Select “Other
Transactions”
Tap, insert or swipe
the customer's card
into the reader
If the customer wishes to use
their digital wallet (Apple,
Google, Samsung Pay), ask
them to bring their device
closer to the POS.
5
PIN
If the system
requests it, hand
the POS to the
customer to
enter their PIN.
Then press the
green button.
The payment
transaction is
approved.
6
Payment Sent
For the receipt,
select either
•Send by email
•Preview on
POS screen
•Print.
7
Completion &
Receipt

13
7. Pre-Authorization Completion
3
Select
Transaction
Tap, insert
or swipe the
customer's
card into the
reader.
If the
customer
wishes to
use their
digital
wallet
(Apple,
Google,
Samsung
Pay), ask
them to
bring
their
device
closer to
the POS.
4
Pre-auth
Completion
2
Click on
“Pre-Auth
Completion”.
Select “Pre-Auth
Completion”
1
Please select
“Other
Transactions”.
Select “Other
Transactions”
•Select the
transaction you
want from the list
•Click on >to view
the “Transaction
Details”.
5
PIN
If the system
requests it, hand
the POS to the
customer to enter
their PIN and press
the green button.
For the receipt,
select either
•Send by email
•Preview on
POS screen
•Print.
7
Completion &
Receipt

14
8. Close Batch
23
Select “Summary Receipt” or
“Detailed printing” and then
click “OK”.
When the message
“Success” appears, click
“OK”.
The POS closes the package.
1
Select “Close Batch” Select Receipt Type Successful Batch Close
Select “Close Batch” from
the main Menu.