Contents
1Initial Setup .............................................................................................................................................................................. 3
1.2 Screen Overview ..................................................................................................................................................................... 5
1.2.1 Screen Icons Overview ........................................................................................................................................................... 5
1.3 Terminal Technical Specifications ......................................................................................................................................... 6
1.4 Initial Terminal Setup .............................................................................................................................................................. 7
1.5 Connecting to the Network .................................................................................................................................................... 8
2Logging On.............................................................................................................................................................................. 9
3Processing a Sale (Chip and PIN) .......................................................................................................................................... 11
4Processing a Sale (Contactless)............................................................................................................................................. 16
5Processing a Refund (Chip and PIN) ..................................................................................................................................... 20
6Processing a Refund (Contactless) ........................................................................................................................................ 23
7Declined Transactions............................................................................................................................................................ 26
8Voiced Referred Transactions................................................................................................................................................ 27
9Processing a Cardholder Not Present (CNP) Sale................................................................................................................ 29
9.1 Cardholder Not Present (CNP) –Results............................................................................................................................... 33
10 Processing a Cardholder Not Present (CNP) Refund ........................................................................................................... 34
11 Reprinting Receipts................................................................................................................................................................. 37
12 The Terminal Menu................................................................................................................................................................. 39
12.1 Reports..................................................................................................................................................................................... 39
12.1.1 Available Reports.................................................................................................................................................................... 40
12.2 Supervisor................................................................................................................................................................................ 41
12.2.1 Network Settings..................................................................................................................................................................... 41
12.2.2 Date/Time settings ................................................................................................................................................................. 44
12.2.3 Power Management .............................................................................................................................................................. 45
12.2.4 Software Rollback ................................................................................................................................................................... 47
12.2.5 Diagnostic Receipts ................................................................................................................................................................ 49
12.2.6 Flight Mode.............................................................................................................................................................................. 49
12.2.7 Check For Updates ................................................................................................................................................................. 49
12.3 Upload Stored Data................................................................................................................................................................ 55
12.4 Upload Log.............................................................................................................................................................................. 56
12.5 Network Check........................................................................................................................................................................ 57
12.6 Restart Terminal...................................................................................................................................................................... 57
13 Table Management................................................................................................................................................................ 58
14 Useful Information .................................................................................................................................................................. 59
14.1 Key Map (Alpha Characters).................................................................................................................................................. 59
14.2 Glossary................................................................................................................................................................................... 60
Contact Details.......................................................................................................................................................................................... 63
