PAX A920 User manual

CONFIGURE WI-FI
1. On the terminal’s main screen, touch the Settings icon
2. On the Settings screen, touch the Please Input Password field
and use the keypad to type the password: 9876.
3. Touch the checkmark icon on the keypad when you are done
and touch OK.
4. In the Wireless & networks section, touch Wi-Fi.
5. IF Wi-Fi is O, touch the toggle to turn it on. If Wi-Fi is already
on, a list of available networks appears.
6. From the list of available networks, touch the name of the
network you want to connect to.
7. Enter the password for the selected network and touch
CONNECT.
TIP: You can touch Show password before typing to ensure you
are entering the password correctly
8. After the terminal displays Connected for the selected network,
touch the Back icon to return to the Settings screen..
9. Touch the Back icon again to return to the main screen.
CREDIT / DEBIT SALE NO TIP
1. Using the number pad, enter the sale amount
2. Touch SALE
3. Hand over terminal to customer
4. Client inserts / swipes / taps their card
5. The terminal prints merchant copy. To print customer copy,
press OK or CANCEL
CREDIT / DEBIT SALE WITH TIP
1. Using the number pad, enter the sale amount
2. Touch SALE
3. Hand over terminal to customer
4. Client touches preset tip amount or inputs manual amount and
touches CONFIRM, and then confirms the total amount is good
5. Client inserts / swipes / taps their card
6. The terminal prints merchant copy. To print customer copy,
press OK or CANCEL
DEBIT SALE WITH CASHBACK
1. Using the number pad, enter the sale amount
2. Touch SALE
3. Hand over terminal to customer
4. Client inserts debit card
5. Client selects account type
6. Client touches YES for cashback
7. Client touches preset cashback amount or inputs manual
amount and touches CONFIRM, and then confirms the total
amount is good
8. The terminal prints merchant copy. To print customer copy,
press OK or CANCEL
REFUND / DEBIT / CREDIT
1. Touch the Action button on the main screen
2. Touch the Transactions button
3. Touch REFUND
4. Using the number pad, enter the refund amount
5. Touch REFUND
6. Enter Merchant password and touch OK
7. Hand over terminal to customer
8. Client inserts / swipes / taps card
9. The terminal prints merchant copy. To print customer copy,
press OK or CANCEL
PRE-AUTHORIZATION
1. Touch the Action button on the main screen
2. Touch the Transactions button
3. Touch PRE AUTHORIZATION
4. Using the number pad, enter the transaction amount
5. Touch PRE AUTHORIZATION
6. Hand over terminal to customer
7. Client inserts / swipes / taps card
8. The terminal prints merchant copy. To print customer copy,
press OK or CANCEL
PRE-AUTHORIZATION COMPLETION
1. Touch the Action button on the main screen
2. Touch the Settings button
3. Enter Merchant password and touch OK
4. Touch Reports and then touch Batch Details
5. Touch the pre authorization transaction line
6. Touch Complete
7. Enter the amount of the completion and press OK to confirm
the final amount of the transaction
8. Confirm the transaction completion request
9. The terminal prints merchant copy. To print customer copy,
press OK or CANCEL
A920
Quick Reference Guide

CREDIT OR DEBIT CARD VOID
NOTE: Void is only for sales in the current batch (not settled)
1. Obtain customer copy of transaction receipt
2. Touch the Action button on the main screen
3. Touch the Scanner button
4. Enter Merchant password and touch OK
5. Scan the receipt’s barcode with the terminal’s rear camera
6. Touch VOID
7. Confirm the transaction void request
8. The terminal prints merchant copy. To print customer copy,
press OK or CANCEL
TRAINING MODE
NOTE: You can’t start or leave training mode if a
settlement or pre authorization is pending. Do not forget to leave
the training mode to execute real transactions.
1. Touch the Action button on the main screen
2. Touch the Settings button
3. Enter Merchant password and touch OK
4. Touch Training Mode
5. Toggle Training Mode? to On or O
REPRINT RECEIPT
NOTE: Reprint receipt is only for sales in the
current batch (not settled)
1. Touch the Action button on the main screen
2. Touch the Settings button
3. Enter Merchant password and touch OK
4. Touch Reports and then touch Batch Details
5. Scroll to the transaction to reprint or search for the
transaction’s Invoice or Sequence number
6. Touch the transaction line
7. Touch REPRINT
8. The terminal reprints merchant copy. To reprint customer copy,
press OK or CANCEL
SETTLEMENT
1. Touch the Action button on the main screen
2. Touch the Settings button
3. Enter Merchant password and touch OK
4. Touch Settlement and then touch Process settlement
5. Touch PROCESS SETTLEMENT
6. The terminal prints the Totals at Settlement report
REPORTS
1. Touch the Action button on the main screen
2. Touch the Settings button
3. Enter Merchant password and touch OK
4. Touch Reports
5. To view individual transactions, touch Batch Details
a. Touch the Search icon to search transactions by Invoice
or Sequence number
b. Touch the Print icon to print the Detailed Report
6. To view a transaction summary by payment type,
touch Batch Summary
a. Touch a payment type to view transaction information
including number of sales, refunds, tips, cashbacks, fees, and
the payment type total.
b. Touch PRINT to print the Summary Report
7. Touch the back arrow icon to return to the Reports menu
CHANGING THE LANGUAGE
1. Touch the Action button on the main screen
2. Touch the Settings button
3. Enter Merchant password and touch OK
4. Touch Terminal Options
5. Touch Set merchant language
6. Select English or French
CHANGING THE TERMINAL APPEARANCE
1. Touch the Action button on the main screen
2. Touch the Settings button
3. Enter Merchant password and touch OK
4. Touch Terminal Options
5. Scroll to Dark theme
6. Toggle Dark theme to On to use the Dark theme
or to O to use the Light theme
A920
Quick Reference Guide
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