PAX S300 User manual

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20181024_v2.10
S300_USER MANUAL V2.1
S300 User Manual
Date: 20181024
Version: 2.10

Non Android Support: [e-mail]
Android and PAXSTORE Support:
[email protected]
[phone]
www.pax.us
20181024_v2.10
S300_USER MANUAL V2.1
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20181024_v2.10
S300_USER MANUAL V2.1
Non Android Support: [e-mail]
Android and PAXSTORE Support:
[email protected]
[phone]
www.pax.us
Preface
S300 User Manual
Version: 20181024_v2.10
Status: ［］Draft ［］Release ［★］Modify
Copyright © 2015-2018 PAX Technology, Inc. All rights reserved
The Programs (which include both the software and documentation) contain proprietary information;
they are provided under a license agreement containing restrictions on use and disclosure and are also
protected by copyright, patent, and other intellectual and industrial property laws. Reverse engineering,
disassembly, or decompile of the Programs, except to the extent required to obtain interoperability with
other independently created software or as specified by law, is prohibited.
This document is provided to you for informational purposes only. All features and specifications are
subject to change without notice. If you find any problems in the documentation, please report them to
us in writing. This document is not warranted to be error-free. Except as may be expressly permitted in
your license agreement for these Programs, no part of these Programs may be reproduced or
transmitted in any form or by any means, electronic or mechanical, for any purpose.
Security Notice: No part of this publication may be copied, distributed, stored in a retrieval system,
translated into any human or computer language, transmitted, in any form or by any means, without the
prior written consent of PAX Technology, Inc.
PAX is a registered trademark of PAX Technology Limited in China and/or other countries. All other
trademarks or brand names are the properties of their respective holders.
Technical Support
If you encounter a problem while installing, registering or operating this product, please make sure that
you have read the documentation. If you cannot resolve the Issue, please contact us.
Your level of access to this Service is governed by the support plan arrangements made between PAX
and your Organization. Please consult this support plan for further information about your entitlements,
including the hours when telephone support is available to you.
Technical Support Contact Information:
[phone]
Terminal Support: supp[email protected]
PAXSTORE and BroadPOS MarketPlace Support: [e-mail]
PAX US: www.pax.us

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20181024_v2.10
S300_USER MANUAL V2.1
Non Android Support: [e-mail]
Android and PAXSTORE Support:
[email protected]
[phone]
www.pax.us
Revision History
Date Version By Description
20140912 V1.00 W. Kammerer Original Release
20180228
V2.00
Tim L.
Reformat and update.
20181024
V2.10
Tim L
Update footers, preface and email addresses. Numerous other technical and
non-technical updates.

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20181024_v2.10
S300_USER MANUAL V2.1
Non Android Support: [e-mail]
Android and PAXSTORE Support:
[email protected]
[phone]
www.pax.us
Table of Contents
1INTRODUCTION ............................................................................................................................................. 1
1.1 PURPOSE .........................................................................................................................................................1
1.2 SUPPORTED DEVICES .........................................................................................................................................1
1.3 INTENDED AUDIENCE .........................................................................................................................................1
1.4 ABBREVIATIONS ................................................................................................................................................1
2PAX S300 TERMINAL OVERVIEW.................................................................................................................... 3
2.1 GENERAL SAFETY INFORMATION ..........................................................................................................................3
FCC Regulations .......................................................................................................................................3
Physical Safety Information .....................................................................................................................3
RF Exposure Information..........................................................................................................................3
2.2 KEY DEFINITIONS...............................................................................................................................................4
Screen and Keypad Layout.......................................................................................................................4
2.3 BASIC SYSTEM SCREEN HIERARCHY (BEFORE DOWNLOADING AN APPLICATION) ............................................................5
2.4 WELCOME AND MAIN MENU SCREEN...................................................................................................................6
2.5 SYSTEM OPTIONS SCREEN (SYSTEM SETTINGS)........................................................................................................6
App Management....................................................................................................................................6
Activate ....................................................................................................................................................7
App Update ..............................................................................................................................................7
Configuration ...........................................................................................................................................7
Terminal SN and App Info ........................................................................................................................9
2.6 KEYS INJECTION ..............................................................................................................................................10
2.7 DATE TIME SETUP ...........................................................................................................................................10
2.8 COMMUNICATION...........................................................................................................................................11
Main Comm and Backup Comm.............................................................................................................11
LAN Parameters .....................................................................................................................................12
Dial Parameters .....................................................................................................................................12
Maximum Tries, Connect and Receive Timeout.....................................................................................13
2.9 SECURITY SETTINGS .........................................................................................................................................14
3LOADING AN APPLICATION AND ACCESSING MANUAL SETTINGS................................................................ 15
3.1 LOADING AN APPLICATION ................................................................................................................................15
3.2 ACCESSING MENU OPTIONS AFTER DOWNLOADING AN APPLICATION .......................................................................16
3.3 IDLE SCREEN...................................................................................................................................................16
3.4 STATUS INDICATORS ........................................................................................................................................17
4CARD READING............................................................................................................................................ 18
4.1 MAGNETIC STRIPE CARD ..................................................................................................................................18
4.2 CHIP CARD.....................................................................................................................................................18
4.3 CONTACTLESS CARD ........................................................................................................................................18
5MANUAL SETTINGS...................................................................................................................................... 19
5.1 MAIN MENU OPTIONS.....................................................................................................................................19
5.2 DISPLAY TRANSACTION (REVIEW AND FIND) .........................................................................................................20
5.3 MERCHANT SETTINGS ......................................................................................................................................21
Authorizations........................................................................................................................................21
Security Settings.....................................................................................................................................23
Merchant Fee.........................................................................................................................................24
Credit Surcharge ....................................................................................................................................24
Set Auto Batch Time...............................................................................................................................25

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20181024_v2.10
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Additional Prompts ................................................................................................................................26
5.4 OPERATION SETTINGS ......................................................................................................................................27
Buzzer Setup and Operation Mode ........................................................................................................27
Screen Backlight and HALO Setup..........................................................................................................27
Peripherals .............................................................................................................................................28
Language Setting ...................................................................................................................................28
5.5 HOST SETTINGS ..............................................................................................................................................29
Host Parameters ....................................................................................................................................29
Hosts Phones..........................................................................................................................................30
Hosts URL Params..................................................................................................................................31
Autodial Setup........................................................................................................................................31
Batch Close.............................................................................................................................................32
5.6 SYSTEM SETTING.............................................................................................................................................32
Date Time Setup.....................................................................................................................................33
Batch Number........................................................................................................................................33
Working Mode .......................................................................................................................................34
Pre-Dial Call ...........................................................................................................................................34
Database................................................................................................................................................35
Keys Injection .........................................................................................................................................35
App Management..................................................................................................................................36
TDES Keys Injection and POS Register....................................................................................................36
5.7 COMMUNICATION...........................................................................................................................................36
Main Communication ............................................................................................................................37
Back Up Comm.......................................................................................................................................37
Maximum Tries, Connect and Receive Timeout.....................................................................................37
Ping and DNS Timeout ...........................................................................................................................37
Dial Parameters .....................................................................................................................................37
LAN Parameters .....................................................................................................................................37
ECR Comm. Type ....................................................................................................................................38
6RETAIL ENVIRONMENT TRANSACTIONS....................................................................................................... 39
6.1 RETAIL TRANSACTION OVERVIEW .......................................................................................................................40
6.2 GIFT AND LOYALTY CARD OVERVIEW...................................................................................................................40
6.3 COMMERCIAL CARD OVERVIEW .........................................................................................................................41
6.4 RETAIL CREDIT CARD TRANSACTION TYPES ...........................................................................................................41
6.5 CREDIT CARD TRANSACTIONS ............................................................................................................................42
Credit Auth .............................................................................................................................................42
Credit ForceAuth ....................................................................................................................................43
Credit PostAuth ......................................................................................................................................45
Credit VoidAuth......................................................................................................................................46
Credit VoidPostAuth...............................................................................................................................47
Credit VoidForceAuth .............................................................................................................................48
Credit Sale ..............................................................................................................................................49
Credit Return..........................................................................................................................................50
Credit Void .............................................................................................................................................51
Credit VoidSale ..................................................................................................................................52
Credit VoidReturn ..............................................................................................................................53
6.6 DEBIT CARD TRANSACTIONS..............................................................................................................................54
Debit Sale ...............................................................................................................................................54
Debit Return...........................................................................................................................................55
6.7 ELECTRONIC BENEFITS TRANSFER (EBT) TRANSACTIONS.........................................................................................56
EBT Sale..................................................................................................................................................56

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20181024_v2.10
S300_USER MANUAL V2.1
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EBT Return .............................................................................................................................................57
EBT Balance Inquiry ...............................................................................................................................57
7RESTAURANT ENVIRONMENT TRANSACTIONS ............................................................................................ 58
7.1 RESTAURANT TRANSACTION OVERVIEW...............................................................................................................59
7.2 GIFT AND LOYALTY CARD OVERVIEW...................................................................................................................59
7.3 COMMERCIAL CARD OVERVIEW .........................................................................................................................59
7.4 RESTAURANT CREDIT CARD TRANSACTION TYPES ..................................................................................................60
7.5 CREDIT CARD TRANSACTIONS............................................................................................................................61
Credit Auth .............................................................................................................................................61
Credit ForceAuth ....................................................................................................................................62
Credit PostAuth ......................................................................................................................................63
Credit VoidAuth......................................................................................................................................64
Credit VoidPostAuth...............................................................................................................................65
Credit VoidForceAuth .............................................................................................................................66
Credit Sale ..............................................................................................................................................67
Credit Return..........................................................................................................................................68
Credit Void .............................................................................................................................................69
Credit VoidSale ..................................................................................................................................70
Credit VoidReturn ..............................................................................................................................71
7.6 DEBIT CARD TRANSACTIONS..............................................................................................................................72
Debit Sale ...............................................................................................................................................72
Debit Return...........................................................................................................................................73

vi
20181024_v2.10
S300_USER MANUAL V2.1
Non Android Support: [e-mail]
Android and PAXSTORE Support:
[email protected]
[phone]
www.pax.us
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S300_USER MANUAL V2.1
20181024_v2.10
Non Android Support: [e-mail]
Android and PAXSTORE Support:
[email protected]
[phone]
www.pax.us
1Introduction
This user manual provides a description of the S300 semi-integrated terminal and transaction functions.
1.1 Purpose
This user manual describes transaction functions for the retail and restaurant markets. If you have a
custom application, perform any modifications to your application in the BroadPOS MarketPlace
MarketPlace in PAXSTORE, or manually modify terminal settings, some of the options and screens as
described in the manual may be different.
1.2 Supported Devices
PAX S300 semi-integrated payment terminal.
1.3 Intended Audience
This manual is intended for use by the following three groups:
•Point of Sale clerks who use an ECR, but may interact with the terminal on a daily basis.
•Software engineers who develop and maintain the payment application designs for the US
payment card industry
•Independent Sales Organizations who sell terminals and conduct end user terminal training.
1.4 Abbreviations
Name
Description
AID
Application Identifier
AVS
Address Verification System.
CAPK
Certification Authority Public Key
CID
Card Identification Number
CVC
Card Verification Code
CVV
Card Verification Value
EBT
Electronic Benefit Transfer
ECR
Electronic Cash Register
EMV
Europay Mastercard Visa
HALO
High Amount Lock Out - maximum amount limit on sales, returns, and cash back
KMS
Key Management System
PAN
Primary Account Number
PDK
PAX Platform Development Kit
PIN
Personal Identification Number – 4 to 16- digit confidential codes used by cardholders to
identify themselves as the proper users of a credit or debit card to the Host computer.
POS
Point of Sale
RKI
Remote Key Injection
SDK
Software Development Kit
TDES
Triple Date Encryption Standard
TM
Terminal Management

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20181024_v2.10
S300_USER MANUAL V2.1
Non Android Support: [e-mail]
Android and PAXSTORE Support:
[email protected]
[phone]
www.pax.us
TMS
Terminal Management System