VeriFone Carbon Mobile 5 User manual

User guide
Page 2
EN
Verifone Android
Carbon Mobile 5 with Printer
Document Version 6.0
Software Version
: CM5
-
O
-
3.5.9

User Guide
Terminal usage basics Carbon Mobile 5 with printer
EN
User Guide
Carbon Mobile 5 with printer
2
EN

User Guide
Terminal usage basics Carbon Mobile 5 with printer
EN
User Guide
Carbon Mobile 5 with printer
3
EN
User Guide
Carbon Mobile 5 with printer
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3

SIM Setup
Description
1 Nano SIM Slot
1 micro SAM or 2nd micro SIM Slot
User action
To Install SIM cards please turn off your device, remove the battery cover then
remove the primary battery from the battery compartment but keep the battery
connected.
Insert a SIM card (with contacts face down) by carefully sliding it into the slot until
the card is fully inserted.
Make sure the card orientation is matching with the icon engraved in the housing.
Place the primary battery then place battery cover.
Note: if the device was powered on during insertion. Please reboot the device after
inserting a SIM
User Guide
SIM Setup Carbon Mobile 5 with printer
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User Guide
Carbon Mobile 5 with printer
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Charging the Battery
Description
To charge the battery.
User action
After unpacking your Verifone Carbon Mobile 5 device, charge the unit for eight
hours or until fully charged.
Manual Start Up
Description
To start up or power on the terminal.
User action
Hold the start/power button for about 3 seconds until the device displays the start-
up screen.
Manual Shutdown
Description
To shut down or power off the terminal.
User action
Hold the start/power button for about 1 second until the message is displayed on
the screen. Touch the "Power Off" selection to turn off.
User Guide
Carbon Mobile 5 with printer
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User Guide
Terminal Charge and Power Up Carbon Mobile 5 with printer
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Language selection
Description
Shows the list of supported languages with locales.
User action
Language and Country can be selected here, where they will be applied to
system and all apps which supports the selected language.
Optional Info
It shows a summary about the device, which can be used to validate
software stack before starting the activation process:
Model name
Serial number
Device manufacturer
Battery level
VHQ Customer ID
Certificate Sponsor ID
Android version
Build version
Engage ADK and VOS versions
Information about installed warranty keys
Current connection status
SIM card status
Part number
URL of VHQ server
Heartbeat frequency
Current IP address.
User Guide
Out of Box Carbon Mobile 5 with printer
EN
User Guide
Carbon Mobile 5 with printer
EN
6

Wi-Fi Setup
Description
Displays list of available Wi-Fi Networks (SSID, strength).
Unsecured or WEP network cannot be selected.
User action
The User can select secured access point and credentials will be
requested. Possible to move to the next screen if Ethernet/Mobile is
connected.
Description
Wi-Fi network credential input. If the password entered is correct a
connection will be established automatically. There is the option to
configure a static connection with help of “Advanced Options”.
User action
Requested to enter network credentials. The User can return to the
previous screen or use the ‘Advanced Options’ to go to Static network
configuration.
Optional Static and/or Proxy configuration
Selecting Advanced Options, the user can enter the static network
configuration information for the selected access point.
Proxy configuration (Manual or Auto-config) can be entered as well.
The same configuration setting options are available for Ethernet
connection types.
User Guide
Out of Box Carbon Mobile 5 with printer
EN
User Guide
Carbon Mobile 5 with printer
EN
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Network Detection
Description
The terminal is checking the internet availability and time configuration, these
settings are used to communicate with the servers.
User action
The user is not required to do any action at this stage.
User Guide
Out of Box Carbon Mobile 5 with printer
EN
User Guide
Carbon Mobile 5 with printer
EN
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Configure Device ID
Description
Device ID entry.
User action
The user enters the received information Device ID (DID) in the
corresponding field and click submit.
Software Upgrade
1 2
3 4
Description
These are the different stages of VHQ update process as well as Software
packages installation.
User action
The user is not required to do any action at this stage and must wait until all
the installation steps are complete.
As soon as the packages are downloaded, the installation will start.
Multiple reboots may occur based on the package types involved.
User Guide
Out of Box Carbon Mobile 5 with printer
EN
User Guide
Carbon Mobile 5 with printer
EN
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Installation complete
Description
The Device is ready to use.
User action
Click on OK to confirm dialog and Setup Wizard will be completed.
Optional Info
If More info is selected, a pop-up dialog will show a summary about the
device, which can be used to validate software stack after Setup process.
Description
After the setup out of box (OOB) process completes, the user will see the
Standard terminal home screen.
User action
The user has access to the full functionality of the terminal.
Note
Depending on the device operating mode, the terminal may start with a
specific application instead of the blank home screen. This occurs when
device operating mode utilizes POS mode settings.
User Guide
Out of Box Carbon Mobile 5 with printer
EN
User Guide
Carbon Mobile 5 with printer
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