Poly Edge B Series User manual

USER GUIDE PVOS Lite 1.0.0 | October 2021 |
3725-49315-001A
Poly Edge B Series IP Phones
Getting Help
For more information about installing, configuring, and
administering Poly/Polycom products or services, go to
Polycom Support.
Plantronics, Inc. (Poly — formerly Plantronics and Polycom)
345 Encinal Street
Santa Cruz, California
95060
© 2021 Plantronics, Inc. All rights reserved. Poly, the propeller
design, and the Poly logo are trademarks of Plantronics, Inc.
All other trademarks are the property of their respective
owners.

Contents
Before You Begin................................................................................................5
Audience, Purpose, and Required Skills.............................................................................5
Related Documentation.......................................................................................................5
Related Poly and Partner Resources..................................................................................5
Privacy Policy........................................................................................................... 6
Getting Started with Poly Edge B Series IP Phones....................................... 7
Overview of Phone Hardware and Keys............................................................................. 7
Poly Edge B Series Hardware..................................................................................8
Securing Your Phone with the Security Slot.............................................................9
Phone Keys.............................................................................................................. 9
Navigating Poly Phones.................................................................................................... 13
Access the Home Screen.......................................................................................13
Calls Screen........................................................................................................... 13
Icons and Status Indicators.................................................................................... 15
Entering Characters............................................................................................... 15
Find the Phone’s IP Address..................................................................................16
Accessibility Features....................................................................................................... 16
Users Who Are Deaf or Hard of Hearing................................................................16
Users with Limited Mobility.....................................................................................17
Users Who Are Blind, Have Low Vision, or Have Limited Vision........................... 17
Logging In to Your Phone................................................................................18
Log In to the System Web Interface..................................................................................18
Log In to a Phone as a Guest........................................................................................... 18
Audio Calls........................................................................................................19
Placing Calls..................................................................................................................... 19
Place a Call............................................................................................................ 19
On-Hook Dialing..................................................................................................... 19
Place a Call Using a Speed Dial Key..................................................................... 20
Place a Call from the Phone Book......................................................................... 20
Place an Anonymous Call...................................................................................... 20
Edit a Contact Number Before Dialing................................................................... 20
Answering Calls................................................................................................................ 21
Answer an Incoming Call........................................................................................21
Answer a Call When in a Call.................................................................................21
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Holding and Resuming Calls.............................................................................................21
Hold a Call..............................................................................................................21
Resume a Call........................................................................................................22
End a Call..........................................................................................................................22
Ignoring or Rejecting Incoming Calls................................................................................ 22
Reject an Incoming Call......................................................................................... 22
Rejecting Calls with Do Not Disturb....................................................................... 22
Reject Anonymous Calls........................................................................................ 23
Transferring Calls..............................................................................................................23
Transfer a Call........................................................................................................23
Cancel a Transfer...................................................................................................24
Call Park and Call Pickup..................................................................................................24
Call Forwarding................................................................................................................. 24
Forward All Incoming Calls.....................................................................................24
Forward Calls When the Phone Is Busy.................................................................25
Forward Calls on No Answer..................................................................................25
Manually Forward an Incoming Call....................................................................... 26
Conference Calls...............................................................................................................26
Start a Conference Call.......................................................................................... 26
Add a Contact to a Conference Bridge...................................................................26
Shared Lines.....................................................................................................27
Shared Line Appearance.................................................................................................. 27
Busy Lamp Field (BLF)..................................................................................................... 28
Call Lists and Directories................................................................................ 30
Managing Contacts........................................................................................................... 30
Search for a Contact.............................................................................................. 30
Add a Contact.........................................................................................................31
View Contact Information....................................................................................... 31
Edit a Contact.........................................................................................................31
Delete a Contact.....................................................................................................31
Delete All Contacts.................................................................................................32
Add Picture to a Contact........................................................................................ 32
Customize the Phone Book Display..................................................................................32
Contact Groups................................................................................................................. 32
Add a Group........................................................................................................... 32
Delete a Group....................................................................................................... 33
Add a Contact to a Group.......................................................................................33
Call History........................................................................................................................33
View the Call History.............................................................................................. 33
Contents
2

View the Call Listing Details................................................................................... 34
Clear the Call History............................................................................................. 34
Call an Entry from the Call History List...................................................................34
Edit and Dial a Number from the Call History List.................................................. 34
Save a Number from the Call History List.............................................................. 34
Remove an Entry from the Call History List........................................................... 35
Network Directories...........................................................................................................35
Search Network Directories....................................................................................35
Refresh Network Directories.................................................................................. 35
Using Speed Dial.............................................................................................................. 35
Set a Speed Dial Feature Key Number.................................................................. 35
Set a Speed Dial Feature Key Number from Contacts...........................................36
Add a Speed Dial Entry.......................................................................................... 36
Edit a Speed Dial Entry.......................................................................................... 36
Delete a Speed Dial Entry...................................................................................... 37
Buddy Lists........................................................................................................................37
Set Your Buddy List Presence................................................................................37
Set Your Buddy List Status.....................................................................................38
Buddy List Management.........................................................................................38
Buddy Groups........................................................................................................ 38
Expanded Buddy Lists............................................................................................38
Paging and Broadcasting Messages..............................................................39
Send a Group Page.......................................................................................................... 39
Disconnect from a Group Page.........................................................................................39
Enable Auto-Answer Paging............................................................................................. 40
Disable Auto-Answer Paging............................................................................................ 40
Join a Page Group............................................................................................................ 40
Leave a Page Group......................................................................................................... 40
Poly Edge B Series IP Phone Settings........................................................... 42
Set the Phone Language.................................................................................................. 42
Disable Call Waiting.......................................................................................................... 43
Time and Date Display......................................................................................................43
Change the Time Format........................................................................................43
Change the Date Format........................................................................................43
Backlight Intensity and Timeout........................................................................................ 44
Enable the Dim Screen.......................................................................................... 44
Set the Dim Screen Delay...................................................................................... 44
Disable the Dim Screen..........................................................................................44
Adjust the Screen Brightness................................................................................. 44
Contents
3

Change the Background Picture....................................................................................... 45
Screen Savers...................................................................................................................45
Enable the Screen Saver....................................................................................... 45
Set the Screen Saver Wait Time............................................................................ 45
Enable Screen Saver Slide Show.......................................................................... 46
Make the Screen Saver a Blank Screen................................................................ 46
Create a Screen Saver Passcode.......................................................................... 46
Display the Time and Date on the Screen Saver................................................... 47
Disable the Screen Saver.......................................................................................47
Changing Audio Settings...................................................................................................47
Set a Ringtone for Incoming Calls..........................................................................47
Assign a Ringtone to Individual Contacts...............................................................47
Change the Volume................................................................................................48
Silence the Phone Ringer.......................................................................................48
Enable AEC............................................................................................................48
Disable AEC........................................................................................................... 48
Enable Acoustic Fence...........................................................................................49
Disable Acoustic Fence..........................................................................................49
Dialing Autocomplete........................................................................................................ 49
Enable Dialing Autocomplete................................................................................. 49
Disable Dialing Autocomplete................................................................................ 50
Enable Automatic Home Page.......................................................................................... 50
Select the Display Font..................................................................................................... 50
Pack Calls On Display.......................................................................................................51
Enable Pack Calls On Display................................................................................51
Disable Pack Calls On Display...............................................................................51
Phone Accessories.......................................................................................... 52
Using a Headset with Your Phone.....................................................................................52
Change Your Preferred Headset............................................................................ 52
Electronic Hookswitch............................................................................................ 52
Change Your Preferred Audio Device............................................................................... 53
Maintaining Poly Edge B Series IP Phones................................................... 54
Clear Downloaded Temporary Data.................................................................................. 54
Reboot the Phone............................................................................................................. 54
Product Information...........................................................................................................54
Factory Reset the Phone.................................................................................................. 55
Updating the Phone Firmware.......................................................................................... 55
Update Firmware in the Local Interface................................................................. 55
Update Firmware Using the System Web Interface............................................... 56
Contents
4

Before You Begin
Topics:
•Audience, Purpose, and Required Skills
•Related Documentation
•Related Poly and Partner Resources
The Poly Edge B Series IP Phones User Guide contains overview information for navigating and
performing tasks on Poly Edge B Series IP phones.
This guide covers the following devices:
• Poly Edge B10
• Poly Edge B20
• Poly Edge B30
Audience, Purpose, and Required Skills
This guide is intended for beginning users, as well as intermediate and advanced users who want to learn
more about the features available with Edge B Series IP.
Related Documentation
You can view the following types of documents on each product support page at the Poly Online Support
Center:
• Administrator Guide - Provides detailed information about setting up your network and configuring
features.
• Deployment Guide - Provides detailed information about deploying phones and setting up initial
configurations.
• OBiPhoneXML API Guide - Provides detailed information about creating and using OBiXML apps
on your phone.
• Regulatory Notices - Provides information for regulatory and safety guidance.
Related Poly and Partner Resources
See the following sites for information related to this product.
• The Poly Online Support Center is the entry point to online product, service, and solution support
information including Video Tutorials, Documents & Software, Knowledge Base, Community
Discussions, Poly University, and additional services.
• The Poly Document Library provides support documentation for active products, services, and
solutions. The documentation displays in responsive HTML5 format so that you can easily access
and view installation, configuration, or administration content from any online device.
5

• The Poly Community provides access to the latest developer and support information. Create an
account to access Poly support personnel and participate in developer and support forums. You can
find the latest information on hardware, software, and partner solutions topics, share ideas, and
solve problems with your colleagues.
• The Poly Partner Network is a program where resellers, distributors, solutions providers, and unified
communications providers deliver high-value business solutions that meet critical customer needs,
making it easy for you to communicate face-to-face using the applications and devices you use
every day.
• The Poly Services help your business succeed and get the most out of your investment through the
benefits of collaboration.
Privacy Policy
Poly products and services process customer data in a manner consistent with the Poly Privacy Policy.
Please direct comments or questions to [e-mail]
Before You Begin
6

Getting Started with Poly Edge B Series
IP Phones
Topics:
•Overview of Phone Hardware and Keys
•Navigating Poly Phones
▪Accessibility Features
Before you use your Edge B series IP phone, take a few moments to familiarize yourself with its features
and user interface.
Note: As you read this guide, remember that your system administrator configures certain features or
your network environment may determine them. As a result, some features may not be enabled or
may operate differently on your device. Additionally, the examples and graphics in this guide may
not directly reflect available options or what your device screen displays.
Overview of Phone Hardware and Keys
Use the following figures and tables to understand hardware features available on your Poly phone.
For more information about attaching phone hardware, including how to connect your phone to the
network, see your phone’s Poly Edge B Series IP Phones Quick Start Guide at the Poly Online Support
Center.
7

Poly Edge B Series Hardware
The following figure displays the hardware features on Poly Edge B10, B20, and B30 IP phones. The
table lists each feature numbered in the figure.
Figure 1: Poly Edge B Series Hardware
Poly Edge B Series Hardware Feature Descriptions
Reference Number Feature Feature Description
1 Hookswitch Holds the handset and ends calls.
2 Line keys Select a phone line, view calls on a
line, or quickly call a favorite
contact.
Note: Edge B10 and Edge B20
phones have two line
keys. Edge B30 phones
have four line keys.
3 Back key Return to the previous screen.
4 Status indicator Alerts you to changes in the
phone’s status, such as missed
calls, voicemails, and call status.
Getting Started with Poly Edge B Series IP Phones
8

Reference Number Feature Feature Description
5 Page key Enables you to navigate between
virtual line keys.
6 Softkeys Select context-sensitive keys that
display along the bottom of the
screen.
7 Home key Display the Home screen from
other screens or display the Lines
and Calls screen from the Home
screen.
8 Navigation keys / Select key Scroll through information or
options displayed on the phone’s
screen or select a field of displayed
data.
9 Headset key Place and receive calls through a
headset.
10 Speakerphone key Place and receive calls using the
speakerphone.
11 Mute key Mute or unmute the microphone
during an active call.
12 Dialpad Enter numbers, letters, and special
characters. Use the dialpad keys to
select menu items that have index
numbers.
13 Volume keys Adjust the volume of the handset,
headset, speaker, and ringer.
14 Transfer key Transfer an active call to a contact.
15 Hold key Hold an active call or resume a held
call.
Securing Your Phone with the Security Slot
Fasten one end of a universal security cable to a desk or table and the other end to the security slot
available on Poly phones to prevent someone from removing your phone.
See the hardware figure for your phone for the location of the Security Slot . See the universal
security documentation for more information on securing your phone.
Phone Keys
Located on the edges of the display, the phone keys provide one means of interacting with your phone.
There are three types of keys:
Getting Started with Poly Edge B Series IP Phones
9

• Softkeys
• Line keys
• Feature keys
Access Additional Softkeys
The phone provides up to four softkeys that display along the bottom of the screen. If a screen or function
requires more than four softkeys, access the additional softkeys as needed.
The phone indicates additional softkeys by labeling the right-hand key with the current page number and
total page numbers.
Procedure
»Press the p.<current page>/<total pages> key.
Line Keys and Virtual Line Keys
Line keys are grouped into pages of virtual line keys (VLK). Cycle through the pages by pressing the left
and right navigation keys.
A VLK differs from a feature key by having an associated window area on the screen, the Virtual Line Key
Window (VLKW). The VLKW provides additional information about the feature key. For example, if the
key is assigned the Call Appearance function, the VLKW displays the caller’s name or number during a
call.
Press the VLK to perform the assigned function, or press and hold down the VLK to see additional
information about the function assigned to the VLK.
Call Keys
You can assign the Call Appearance function to any VLK. The VLK becomes a call key that supports a
single call.
To make or receive calls, you must have at least one inactive call key available. If a call comes in but no
call key is available, the calling party receives a busy signal.
Feature Keys
A feature key is a line key that is configured to perform a preassigned function.
Under some circumstances, the system administrator or service provider may lock a function assigned to
a programmable feature key. See your phone system administrator for more information.
Note: The icons displayed under each feature key item are only applicable when the feature key is
mapped as a VLK.
Getting Started with Poly Edge B Series IP Phones
10

List of Feature Keys and Their Functions
Feature Key Stage Description
Call
Appearance Idle
Connected
Connected HD
Lets you make or receive a single call. You must have an available and
idle call key to make or receive a new call.
The VLKW shows the current call state.
A call key with a shared line. In that case, when no call is on that key, the
VLKW information shows the state of the Shared Call Appearance
(SCA).
Line Monitor
Ringing: at least one
incoming call
Holding: at least one
call holding
In Use: at least one
active call
Idle: no calls
Monitor a Line (voice service installed on the phone). Monitored line
events include:
• Ringing
• Holding
• In Use
• Idle
The VLKW shows the monitored service name and account user name,
which is usually the same as the account number or extension).
This function must be bound to the specific voice service that it monitors.
Speed Dial Shows the configured speed dial number, if assigned. If the speed dial is
bound to a service, it also shows the name of the service. If the speed
dial has a display name configured, the VLKW shows the display name,
for example John Seymour.
Do Not
Disturb Off On
If the function is bound to a specific voice service, it’s applied to
incoming calls on that service only. Otherwise, it’s applied system-wide
to all incoming calls.
Do Not Ring
Off On
If this function is enabled, incoming calls don’t play an audible ring.
This function can’t be bound to a specific voice service. It’s applied
system-wide to all incoming calls.
Block
Anonymous
Callers
Off On If the function is bound to a specific service, it’s applied to incoming calls
on that service only. Otherwise, it’s applied system-wide to all incoming
calls. If this function is enabled, the phone rejects all incoming calls that
have their Caller ID (name, number, or both) hidden (blocked).
Getting Started with Poly Edge B Series IP Phones
11

Feature Key Stage Description
Block
Outgoing
Caller ID
Off On If the function is bound to a specific service, it’s applied to outgoing calls
on that service only. Otherwise, it’s applied system-wide to all outgoing
calls. If this function is enabled, the phone attempts to hide your caller ID
on outbound calls.
Call Forward
Off On
If the function is bound to a specific service, it’s applied to incoming calls
on that service only. Otherwise, it’s applied system-wide to all incoming
calls.
Auto Answer Off On Normally, this feature is enabled so that incoming intercom calls can be
automatically answered on the phone by turning on the speakerphone or
headset. If this feature is disabled, incoming intercom calls are treated as
regular calls and the phone rings normally.
This function cannot be bound to a specific voice service. It’s applied
system-wide to all incoming calls.
Call Waiting Off On Normally this function is enabled so you can accept incoming calls while
already on a call. If this feature is disabled, all incoming calls are rejected
as busy if you’re already on a call.
This function cannot be bound to any specific voice service.
Hold The VLKW shows how many calls are currently in a Holding State. The
LED turns green if there’s at least one call in the Holding State.
This function cannot be bound to a specific voice service.
Add to
Conference
Add all calls that are in the Holding State to the current conversation (or
conference call). The VLKW shows how many calls are in the Holding
State. The LED turns green if there is at least one call in the Holding
state.
This function cannot be bound to any specific voice service.
ACD Sign
On/Off Available
Unavailable
Signed off
Wrapping Up
Change or monitor an ACD (or Call-Center) Agent State to one of the
following values:
• Available (to take new calls)
• Unavailable (to take new calls)
• Signed Off
• Wrapping Up (the last call)
This function must be bound to a specific voice service. The ACD agent
handles calls on the bound service only with respect to the underlying
Call Center. The Call Center isn’t aware of calls the agent makes or
receives with other voice services installed on the phone.
Disposition
Code
Enter a disposition code for the last customer call.
This function must be bound to a specific voice service that supports this
feature.
Getting Started with Poly Edge B Series IP Phones
12

Feature Key Stage Description
Transfer Invoke the call transfer function on the currently highlighted call on the
screen when the Current Calls function is at the top of the display
stack. The call must be in a transferable state, such as the Holding or
Connected state.
This function cannot be bound to a specific voice service.
Blind Transfer Invoke the blind call transfer function on the currently highlighted call on
the screen when the Current Calls function is at the top of the display
stack. The call must be in a transferable state, such as the Holding or
Connected state.
This function cannot be bound to a specific voice service.
Navigating Poly Phones
Your phone provides a wide range of features. Become familiar with how to access the home screen,
calls screen, and more.
Access the Home Screen
The Home screen launches automatically when the phone starts up.
Procedure
»Press Home to access the Home screen.
Calls Screen
The Calls screen displays one or more active calls on your phone. It displays automatically when you
place or receive a call. Use it to manage calls currently in progress.
You can dismiss or hide the Calls screen at any time and continue your calls. When you end a call, it’s
removed from the list when you exit the Calls screen.
View Call Details
The Calls screen arranges calls in a single list of call entries.
Procedure
1. Highlight a call on the Calls screen.
2. Press Enter.
Details for the call, such as the call participant and the duration of the call, displays.
Getting Started with Poly Edge B Series IP Phones
13

Advice of Charges (AOC)
Some softswitch platforms (such as BroadSoft) support advice of charges (AOC) during a call. When this
feature is available, the phone shows the current and final charges in the call item of the Calls screen.
Call States
As a call progresses from beginning to end, it goes through a number of defined stages known as call
states.
The following call states are defined for calls on the phone.
List of Call States
Icon Call State Description Available Operations LED Pattern
Dial tone Dial tone plays to prompt user to enter
the target number to call.
End Steady green
Dialing User is entering a target number to call. End Steady green
Trying Trying to call the dialed number, but the
called party hasn’t started ringing yet.
End Steady green
Peer ringing The called party is ringing. End Fast blinking green
Ringing An incoming call is ringing the phone. Reject, Answer Fast blinking green
Connected Connected on a call and both sides are
talking.
End, Hold, Transfer,
Blind Transfer
Steady green
Holding User has placed the call on hold. End, Resume, Add to
Conf., Transfer, Blind
Transfer
Medium blinking
green
Ended Call failed due to various reasons, such
as invalid number, service not
available, or the called party is busy.
End Slow blinking green
Idle No call. None Off
Getting Started with Poly Edge B Series IP Phones
14

Icons and Status Indicators
The status bar at the top of the screen displays icons and status indicators that provide the current status
of the phone.
Icons Shown in the Status Bar and Their Meanings
Icon Description
Currently active audio devices: handset, speakerphone, or headset.
The phone isn’t properly provisioned.
Unconditional call forwarding is in effect.
The network is down.
Do Not Disturb is in effect.
Do not ring is in effect.
A reboot is required.
Firmware update in progress.
Entering Characters
The phone uses text dialogs to indicate fields where you can enter text. An example is Enter Admin
Password.
A text icon at the lower right bottom indicates the current input mode. The phone supports four input
modes:
•abc: Alphanumeric input with no assumption about capitalization.
•Abc: Alphanumeric input with the assumption that the first character of every word is capitalized.
•123: Numeric input only (0-9, *, and #).
•IPv4: An IP address. Example: 192.168.15.123.
Change the Input Mode
Choose which input mode to use when entering information.
Procedure
»Press the Mode softkey to cycle through the input modes.
Getting Started with Poly Edge B Series IP Phones
15

Find the Phone’s IP Address
Find the phone’s IP address through the local interface.
Each phone must have a valid IP address to connect to the network and to communicate with other
devices or cloud-based services.
Procedure
1. Select Home .
2. Do one of the following:
• Go to Product Info.
• Go to Settings.
Accessibility Features
Poly products include a number of features to accommodate users with disabilities.
Users Who Are Deaf or Hard of Hearing
Poly phones include features that enable users who are deaf or hard of hearing to use the phone.
The following table lists the accessibility features for users who are deaf or hard of hearing.
Accessibility Features for Users Who Are Deaf or Hard of Hearing
Accessibility Feature Description
Visual message indicators An indicator light flashes or onscreen icons display to
indicate that you have new messages.
Adjustable ringtone and volume You can change the ringtone based on call type or
assign a specific ringtone to a contact. You can also
change the volume of the ringer.
Adjustable call volume While in a call, you can raise or lower the volume of the
device.
Visual notifications Status and icon indicators let you know when you have
incoming, outgoing, active, or held calls. Indicators also
alert you of the device’s status and when features are
enabled.
Electronic hookswtich If you use a headset that supports electronic
hookswitch (EHS), you can use the controls on your
headset to answer and end calls. Additionally, you may
be able to mute calls and control volume from your
headset.
Getting Started with Poly Edge B Series IP Phones
16

Users with Limited Mobility
Poly phones include features that enable users with limited mobility to use the phone.
The following table lists the accessibility features for users with limited mobility.
Accessibility Features for Users with Limited Mobility
Accessibility Feature Description
Auto-answering You can enable the phone to auto-answer calls.
Large keys The large keys on the phone console enable you to
access phone features and functions.
Built-in speakerphone A built-in speakerphone enables you to hear audio on
the device without having to use a handset or headset.
Adjustable phone stand You can adjust the phone stand to various angles so
your phone sits at a comfortable angle on your desktop.
Users Who Are Blind, Have Low Vision, or Have Limited Vision
Poly phones include features that enable users who are blind, have low vision, or have limited vision to
use the phone.
The following table lists the accessibility features for users who are blind, have low vision, or have limited
vision.
Accessibility Features for Users Who Are Blind, Have Low Vision, or Have Limited Vision
Accessibility Feature Description
Adjustable backlight settings You can change the brightness of the screen by adjusting
backlight intensity settings.
Auto-answering You can enable the phone to auto-answer calls.
Physical line keys Poly Edge B Series IP phones have physical line keys that
you can press to answer and end call.
Illuminated feature keys Many feature keys illuminate when activated to alert you
when a feature is enabled.
Getting Started with Poly Edge B Series IP Phones
17

Logging In to Your Phone
Topics:
•Log In to the System Web Interface
•Log In to a Phone as a Guest
Log in to your phone through the local interface, the system web interface, or OBiTALK.com.
Log In to the System Web Interface
The system web interface offers configuration options and status information.
Procedure
1. Enter the phone’s IP address into your web browser using the format http://000.000.0.0/
user.
2. Enter the login credentials.
The default username and password are both user.
Log In to a Phone as a Guest
If enabled, log in to another phone as a guest until you log out manually or via a server-triggered log out.
The guest login feature is also known as a hoteling or hot desk feature on some call servers.
Procedure
1. Press the Hoteling feature key.
2. Enter your user credentials.
18

Audio Calls
Topics:
•Placing Calls
•Answering Calls
•Holding and Resuming Calls
•End a Call
•Ignoring or Rejecting Incoming Calls
•Transferring Calls
•Call Park and Call Pickup
•Call Forwarding
•Conference Calls
Poly Edge B Series IP phones enable you to place and answer SIP calls, ignore incoming calls from all or
individual contacts, and manage calls.
Placing Calls
Place calls on Edge B Series IP phones in numerous ways, including local and international calls, calls
from the Recent Calls list or directories, or calls to contacts or favorites.
Place a Call
Make basic calls by using the handset, speakerphone, or headset.
Procedure
»Do one of the following:
• Lift the handset from the cradle, enter the number, and press the Dial softkey.
• Enter a number using the dialpad, then press the speakerphone button.
• Enter a number using the dialpad, then press the headset button.
On-Hook Dialing
You can enter a number before you lift the handset from the cradle using on-hook dialing (also called
predialing).
The predialed number might include one or more star code options. For example, if you enter
*6714085551234, the phone interprets each recognized star code as it parses the given number and
applies them to the call. In this case, the phone blocks the outgoing caller ID and dials [phone].
Procedure
1. Enter the number using the dialpad.
2. Press the Dial softkey.
19