Poly Edge E Series User manual

Home Screen
Displays menu options for settings and device
information for all Poly Edge E Series Phones.
Place a Call
You can only have one active call in progress
at a time on your phone.
»Do one of the following:
●Pick up the handset, enter the phone
number, and press Send.
●Press or , enter the phone
number, and press Send.
●Enter the phone number, press Dial,
and pick up the handset.
●Enter the phone number and press
or .
●Press the line key, enter the phone
number, and select Send.
●Select New Call, enter the phone
number, and press Send.
Answer a Call
You can answer a call using the handset,
speakerphone, or a headset.
To answer a call:
»Do one of the following:
To answer with the speakerphone,
press or press the Answer softkey.
To answer with the handset, pick up
the handset.
To answer with a headset, press .
End a Call
You can only end active calls. To end a held call,
you must resume the call first.
To end an active all:
»Replace the handset in the cradle, press
or , or press the End Call softkey.
To end a held call:
1 Highlight the held call and press Resume.
2 Press End Call.
Hold and Resume a Call
You can have multiple calls on hold and resume a
call at any time.
To hold a call:
»Highlight the call and press the Hold softkey
or press .
To resume a call:
»Highlight the call and press the Resume
softkey or press .
Transfer a Call
You can transfer calls to any contact.
To transfer a call:
1 Press and hold the Transfer softkey or
press .
3 Choose Blind or Consultative.
4 Dial a number or choose a contact.
If you chose Blind, the call is transferred
immediately.
5 If you chose Consultative, press the
Transfer softkey or press after
speaking with your contact.
Quick Start Guide
Poly Edge E Series
888.538.3960 | www.momentumtelecom.com/support
Examples provide typical steps for usage of the standard configuration setup. Contact customer service for assistance with customized configurations.
1

Forward a Call
You can forward an incoming call to a contact or
forward all incoming calls to a contact.
To forward an incoming call:
1 On the Incoming Call screen, select
Forward.
To forward all incoming calls:
2 On the Main Menu screen, select Forward.
3 If you have more than one line, select a
line.
4 Choose either Always, No Answer, or
Busy.
5 Enter a contact’s number and select
Enable.
If you chose No Answer, you can enter the
number of rings before the call is forwarded.
Manage Pages
New pages are automatically added to the Home
screen of your phone when you exceed the
physical line key limit. Use the Pagination key to
move between the pages, set the default page,
and delete pages when you no longer need them.
Move Between Pages
»Press the Pagination key to move between
pages 1-4.
Set a Default Home Page
Use the Pagination key to set a new Default
Home page.
To set a Default Home page:
1 Move to the page you want to set as the
new Default Home page.
2 Long press the Pagination key.
3 From the Pagination Options window,
select Make “Page N” as Default (where
N=new page).
Your new Default Home page displays with a
white dot above the page indicator.
Delete a Page
You can delete a page that has been auto-
appended.
Prerequisite: Be sure that you’ve removed all
speed dials from the page you want to delete.
If a page has speed dials, it can’t be deleted.
To delete a page:
1 Press
A message displays asking if you want to
delete the page.
2 Do one of the following:
Select Yes to delete the page.
Select No to return to the Home screen.
888.538.3960 | www.momentumtelecom.com/support
2
Poly Edge E Series Quick Start Guide

Manage Speed Dials
Add, delete, and replace Speed Dials to the line
keys.
Add a Speed Dial
You can add speed dials to any empty line key.
To add a speed dial:
»Tap and from the Add Speed Dial menu,
do one of the following
Enter a name in the Name field.
Scroll to Contact and press Select.
From the Add New Contact menu,
enter contact information.
Scroll to Directory and press Select.
From the Add Speed Dial – Directory
menu, scroll to the wanted contact,
press Select and Add New.
Scroll to Search and press Select.
From the Add Speed Dial – Search
menu, enter a name. From the Add
Speed Dial – Search Results menu,
scroll to wanted contact and press
Select.
Scroll to Recent Calls and press
Select. From the Add Speed Dial –
Recent Calls menu, scroll to the
wanted contact and press Select.
Use Help & Support Menu
Use the Help & Support menu to access help
and support information, run diagnostic checks
and reports, and get information about your
phone.
Access Help and Support Information
Scan a QR code to access help videos,
animations, and other documentation from the
Help menu of your Poly Edge E series phone.
To access help and support information:
1 Go to Main Menu > Help & Support.
2 From the Help & Support menu, select
Help.
3 Scan the QR code with a mobile device.
A URL directing you to additional help and
support resources appears.
4 Click the URL to access the web page that
contains how-to videos, animations, and
other documentation you can access for
additional help and support.
Run a Diagnostics Check
You can run diagnostics checks and reports on
your phone.
To perform diagnostics checks and run
reports:
1 Do one of the following:
Go to Menu > Help & Support.
Go to Menu > Settings >
Diagnostics.
2 Select Run Diagnostics.
3 On the Diagnostics Check screen, do
one of the following:
Select Yes to run the check.
Select Back to return to the Help &
Support screen.
4 On the Diagnostics Report screen, do
one of the following:
Select a report to see
detailed information.
select Back to return to the
Help & Support screen.
Get Help
»Access additional help using your phone
by selecting Help.
From the Help window, you can scan the QR
code to access videos and help
documentation.
Find Phone Information
Find information about your phone by
selecting About your Phone.
888.538.3960 | www.momentumtelecom.com/support
Examples provide typical steps for usage of the standard configuration setup. Contact customer service for assistance with customized configurations.
3
Poly Edge E Series Quick Start Guide