Polycom MGC+50 ReadiConvene User manual

ReadiConvene™
Getting Started Guide

ReadiConvene Getting Started Guide
ii Polycom, Inc.
Trademark Information
Polycom®, the Triangles logo, ReadiManager®, SoundPoint®, SoundStation®, ViaVideo®,
VoiceStation®, and Vortex are registered trademarks of Polycom, Inc. ConveneT, Global
Management SystemTM, iPowerTM, MGCTM, People+ContentTM, People On ContentTM, Polycom
Conference SuiteTM, Polycom HD VoiceTM, Polycom PathNavigatorTM, Polycom VideoPlusTM,
Polycom VoicePlusTM, PVXTM, RASTM, ReadiConveneTM, RMX 2000TM, RSSTM, V2iUTM, VS4000TM,
VSXTM, and VTXTM are trademarks of Polycom, Inc.
Other product and corporate names may be trademarks of other companies and are only used
as a fair use reference without intent to infringe.
Patent Information
The accompanying product is protected by one or more U.S. and foreign patents and/or
pending patent applications held by Polycom, Inc.
DOC2125C1 (09/2007)
2.0
© 2007 Polycom, Inc. All rights reserved.
Polycom Inc.
1765 West 121st Avenue
Westminster, CO 80234-2301 U.S.A.
No part of this document may be reproduced or transmitted in any form or by any means,
electronic or mechanical, for any purpose, without the express written permission of Polycom,
Inc. Under the law, reproducing includes translating into another language or format.
As between the parties, Polycom, Inc. retains title to, and ownership of, all proprietary rights
with respect to the software contained within its products. The software is protected by United
States copyright laws and international treaty provision. Therefore, you must treat the software
like any other copyrighted material (e.g. a book or sound recording).
Every effort has been made to ensure that the information in this manual is accurate. Polycom,
Inc. is not responsible for printing or clerical errors. Information in this document is subject to
change without notice.

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Contents
About this Guide . . . . . . . . . . . . . . . . . . . . . . . . . v
1 Setting Up a ReadiConvene™ System
Unpacking the Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Required Materials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
MGC+50/100 Component Locations . . . . . . . . . . . . . . . . . . . . . . . . 5
Installing the ReadiConvene IAM Blade in the MGC+ Unit . . . . . 8
First-Time Setup Worksheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Setting up the System Through a Serial Port . . . . . . . . . . . . . . . . . 14
Setting up the System Through a Web Interface . . . . . . . . . . . . . . 18
2 Configuring a ReadiConvene™ System
Logging in the First Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Setting up the Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Setting up the LDAP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Obtaining Software Licensing Information . . . . . . . . . . . . . . . . . . 29
Completing the Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
3 System Specifications
MGC+ Unit Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

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About this Guide
The term ReadiConvene™, used in this documentation, refers to the
Polycom® MGC+ that houses the ReadiConvene Integrated Application
Module (IAM). The ReadiConvene IAM is the hardware platform that
runs the ReadiManager® software application. The ReadiConvene
appliance combines the capabilities of the MGC+ appliance and its MGC
Manager with the ReadiManager application.
This document provides the first-time setup information you need to
install and set up the ReadiConvene appliance and ReadiManager
application.
This document includes these chapters:
Chapter 1, “Setting Up a ReadiConvene™ System,” provides information
about the physical ReadiConvene appliance and how to prepare it for use.
Chapter 2, “Configuring a ReadiConvene™ System,”describes how to
complete the First Time Setup screens with information the ReadiManager
software needs, connect the ReadiConvene appliance to your network,
change necessary configuration settings in the MGC+, and obtain
necessary licensing key codes.
Chapter 3, “System Specifications,” provides specifications about the unit.
Other documentation resources describe how to use the ReadiManager
application, including:
•ReadiManager Administrator’s Guide
•ReadiManager Operator’s Guide
•ReadiManager Outlook Scheduling Guide
•ReadiManager Web Scheduling Guide

ReadiConvene Getting Started Guide
vi Polycom, Inc.
The following manuals describe the MGC+ unit and the MGC Manager
application:
•MGC+50/100 Getting Started Guide
•MGC+50/100 Hardware and Installation Manual
•MGC Manager User’s Guide - Volume I
•MGC Manager User’s Guide - Volume II
•MGC Manager User’s Guide - VoicePlus Edition
•MGC Administrator’s Guide

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1
Setting Up a ReadiConvene™
System
This chapter includes the following sections:
•“Unpacking the Unit” on page 1
•“Required Materials” on page 3
•“System Safety” on page 3
•“MGC+50/100 Component Locations” on page 5
•“Installing the ReadiConvene IAM Blade in the MGC+ Unit” on
page 8
•“First-Time Setup Worksheet” on page 12
•“Setting up the System Through a Serial Port” on page 14
•“Setting up the System Through a Web Interface” on page 18
Unpacking the Unit
Review the following information when you unpack the unit:
•Contents of the ReadiConvene Package
•Inspecting the ReadiConvene/ReadiConvene IAM Upgrade Package
Contents
•Disclaimer

ReadiConvene Getting Started Guide
2Polycom, Inc.
Inspecting the Package
The ReadiConvene package includes the MGC+ unit with an installed
ReadiConvene IAM blade.
The ReadiConvene IAM upgrade package is an IAM blade that can be
installed in the MGC+ unit.
Contents of the ReadiConvene Package
The ReadiConvene package includes the following:
•MGC+ unit with the pre-installed ReadiConvene IAM blade
•ReadiManager software
A full documentation set is provided online in PDF format.
•MGC+ Software & Documentation CD
•A set of printed manuals:
—ReadiConvene Getting Started Guide
—MGC+ Getting Started Guide
Contents of the ReadiConvene IAM Upgrade Package
The ReadiConvene IAM Upgrade package contains the following:
•ReadiConvene IAM blade (requires installation from the front of
MGC+)
•I/O card for the ReadiConvene IAM (requires installation from the
rear of MGC+)
•A set of printed manuals:
—ReadiConvene Getting Started Guide
—MGC+ Getting Started Guide

Setting Up a ReadiConvene™ System
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Inspecting the ReadiConvene/ReadiConvene IAM Upgrade
Package Contents
You should inspect the shipped box and note if it was damaged in any
way. If the box items show damage, you should file a damage claim with
the carrier who delivered it.
When deciding on a setup location for the ReadiConvene system, refer to
the section “System Safety” on page 3.
Disclaimer
Polycom is not responsible for damage sustained during shipment of this
product.
Required Materials
•Completed First-Time Setup Worksheet (see page 12)
•PC with a serial port. If your PC does not have a serial port, see
“Setting up the System Through a Web Interface” on page 18
•ReadiConvene appliance
System Safety
This section includes the follow topics related to system safety:
•“General Safety Precautions” on page 4
•“Rack Mount Safety Precautions” on page 4
•“ReadiConvene Precautions” on page 5

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General Safety Precautions
Follow these rules to ensure general safety:
•Keep the area around the ReadiConvene appliance clean and free of
clutter.
•The MGC+50 weighs approximately 24 kg (53 lbs) and the MGC+100
weighs approximately 48 kg (106 lbs). When lifting the system, two
people at either end should lift slowly with their feet spread out to
distribute the weight. Always keep your back straight and lift with
your legs.
Rack Mount Safety Precautions
The following precautions should be followed with regards to rack mount
safety:
•Decide on a suitable location for the equipment rack that will hold the
ReadiConvene unit. It should be situated in a clean, dust-free area that
is well ventilated. Avoid areas where heat, electrical noise and
electromagnetic fields are generated. You will also need it placed near
a grounded power outlet.
•Ensure that the leveling jacks on the bottom of the rack are fully
extended to the floor with the full weight of the rack resting on them.
•In a single rack installation, stabilizers should be attached to the rack.
•In multiple rack installations, the racks should be coupled together.
•Always make sure the rack is stable before extending a component.
•You should extend only one component at a time - extending two or
more simultaneously may cause the rack to become unstable.
•Before you install the rails, determine the placement of each
component.
•Install the heaviest components on the bottom of the rack first and
then work up.
•Allow the power supply units to cool before touching them.
•Always keep the rack’s front door and all the blade’s panels and
components closed when not servicing, to maintain proper cooling.