Polycom VoiceStation 500 User manual

USER GUIDE
VoiceStation™ 500
User Guide

VoiceStation™ 500 - Contents
#ONTENTS
)NTRODUCTION 
0ARTS,IST 
&OR"EST0ERFORMANCE 
)NSTALLING6OICE3TATION© 
5SING6OICE3TATION© 
5SING"LUETOOTH!UDIO 
"LUETOOTH$IALING3EQUENCES 
7IRED!UDIO-ODEVIAMM*ACK 
-AINTENANCE 
4ROUBLESHOOTING 
0OLYCOM,IMITED7ARRANTY 
,IMITATIONOF,IABILITY 
#OPYRIGHT 
53AND#ANADA2EGULATORY
AND#OMPLIANCE)NFORMATION 
%XHIBIT*#USTOMER)NFORMATION 
6OICE3TATION©3PECIlCATIONS 

VoiceStation™ 500 - 3
)NTRODUCTION
0ARTS,IST
4HANKYOUFORCHOOSING0OLYCOMS
6OICE3TATION6OICE3TATION
USES0OLYCOMSUNIQUE!COUSTIC#LARITY
4ECHNOLOGYTOPROVIDECLEARFULLDUPLEX
TWOWAYVOICECOMMUNICATIONFORYOUR
MEETINGS)NADDITION6OICE3TATION
ADAPTSDYNAMICALLYTOTHEROOM
ENVIRONMENTTOELIMINATEECHOESAND
CLIPPING4HREEBUILTINMICROPHONESPICK
UPSOUNDALLAROUNDTHEROOMSOYOUCAN
SPEAKNATURALLYANDBEEASILYUNDERSTOOD
0LEASEREVIEWTHIS5SER'UIDEBEFOREUSING
THEPHONE3AVETHIS5SER'UIDEFORFUTURE
REFERENCE
0LEASETAKEAMOMENTNOWTOCOMPLETE
ANDMAILYOUR6OICE3TATION
REGISTRATIONCARDORREGISTERONLINEAT
WWWPOLYCOMCOM
.OTE2EFERTO1UICK3TART'UIDE
FORADDITIONALINFORMATION

VoiceStation™ 500 - 4
&OR"EST0ERFORMANCE
►0LACE6OICE3TATIONINTHECENTEROFA
TABLEORDESK
►,OCATE6OICE3TATIONINAROOMWITH
SOFTFURNISHINGSSUCHASCARPETSCURTAINS
ANDSOUNDABSORBINGWALLSANDCEILINGS
►+EEPPAPERSANDOTHEROBJECTSAWAYFROM
YOUR6OICE3TATION
►3PEAKATNORMALVOLUME
►3PEAKTOWARDYOUR6OICE3TATION
)NSTALLING6OICE3TATION©
 #ONNECTONEENDOFTHELONGCONSOLECABLE
TOTHEBOTTOMOFTHEPHONE
 )NSERTTHE0OWER3UPPLYPLUGINTOANEARBY
ELECTRICALOUTLET
 #ONNECTTHEOTHERENDOFTHELONGCONSOLE
CABLETOTHEBOTTOMOFTHE0OWER3UPPLY
6OICE3TATIONWILLRUNABRIEFSELF
TESTANDTHENYOUWILLHEARATONE)FYOU
DONTHEARTHETONEVERIFYTHATTHEOUTLETIS
WORKINGANDTHEPOWERISSWITCHEDON
 #ONNECTTHESHORTTELEPHONECABLETOTHE
0OWER3UPPLY9OUR3YSTEM!DMINISTRATOR
CANHELPYOUTOIDENTIFYASTANDARDANALOG
PHONELINE

VoiceStation™ 500 - 5
 #ONNECTTHEOTHERENDOFTHESHORTTELE
PHONECABLETOAJACKWIREDFORASTANDARD
ANALOGPHONELINE
►$ONOTPLUGTHE6OICE3TATIONINTOA
DIGITALTELEPHONENETWORK$OINGSOMAY
DAMAGETHEPHONE
0LACE6OICE3TATIONINTHECENTEROF
THEROOMONAmATSTABLESURFACEANDPRESS
THE6OLUME5PAND6OLUME$OWNBUTTONS
TOADJUSTTHE2INGER
►4HE2INGERHASTHREEMODES(IGH,OW
AND/FF4HE2INGERSOUNDSWHENYOU
PRESSTHE6OLUMEBUTTONSTOINDICATECURRENT
STATUS
 0RESSTHE/N/FFBUTTONTOOBTAINADIAL
TONE
►)FYOUDONOTHEARADIALTONEYOUMAYNOT
BECONNECTEDTOANANALOGTELEPHONELINE
&ORASSISTANCECONTACTYOUR3YSTEM!DMIN
ISTRATOR
►7HENTHE/N/FFINDICATORLIGHTISONTHE6OLUME
BUTTONSCONTROLTHESOUNDLEVELOFTHESPEAKER
►7HENTHE/N/FFINDICATORLIGHTISOFFTHE6OLUME
BUTTONSCONTROLTHERINGERVOLUME
5SING6OICE3TATION©
4HE0OLYCOM®6OICE3TATION
SUPPORTSTHREEMODESOFOPERATION
s 0/43!UDIO
s "LUETOOTH!UDIOHEADSETANDHANDS
FREEPROlLE
s 7IRED!UDIO-ODEMM
4HE,INK)NDICATORISOFFWHENTHEPHONE
ISINNORMAL0/43MODE4HE,INK
)NDICATORWILLBESLOWLYmASHINGBLUEWHEN
THE6OICE3TATIONISIN"LUETOOTH
MODEANDITWILLBESOLIDAMBERWHEN
THEPHONEISIN7IRED!UDIOMODEWITHA
CABLECONNECTED
7HENIN0/43MODEINSERTINGAMM
CABLEENABLES7IRED!UDIO-ODE4O
ENTER7IRED!UDIO-ODEPRESSTHE-ODE
BUTTON4HEAMBERLINKINDICATORWILL
COMEON)TISPOSSIBLETOMAKEANSWER
"LUETOOTHAND0/43CALLSWHENIN7IRED
!UDIO-ODE&ORMOREINFORMATIONREFER
TO@#HANGINGBETWEENCALLSIN7IRED!UDIO
-ODEON0AGE

VoiceStation™ 500 - 6
Keypad
Dialing a Number
%XAMPLE
0/43-ODE
Answer a Call
0RESSTHEBUTTONWHEN6OICE3TATIONRINGS
Adjust Speaker Volume
7HENACALLISINPROGRESSPRESSTHE6OLUME5POR
6OLUME$OWNBUTTONTOADJUSTTHESOUNDLEVEL
Microphone Mute
0RESSTHE-UTEBUTTONTOTURNOFFTHEMICROPHONES
ANDPREVENTTHEOTHERPARTYFROMHEARINGYOUR
CONVERSATION4HEREDINDICATORLIGHTSNEARTHE
MICROPHONESWILLBEON4HESPEAKERISSTILLACTIVE
ANDYOUCANHEARTHEOTHERPARTY0RESSTHE-UTE
BUTTONAGAINTORESUMETWOWAYCOMMUNICATION4HE
REDINDICATORLIGHTSWILLGOOUT

VoiceStation™ 500 - 7
Pair with Bluetooth Device
0RESSTHE-ODEBUTTONFORSECONDSTOINITIATEPAIRING
MODE&ORMOREINFORMATIONREFERTO5SING"LUETOOTH
!UDIO
Special Features
9OURTELEPHONESYSTEMMAYPROVIDESPECIALFEATURES
SUCHAS#ALL7AITING#ONFERENCEOR4RANSFERWHICH
CANBEACCESSEDBYPRESSINGTHISKEY!SKYOUR
3YSTEM!DMINISTRATORFORMOREINFORMATIONONSPECIAL
FEATURESAVAILABLEWITHYOURPHONESYSTEM
End a Call
0RESSTHE/N/FFBUTTONTOENDTHECALL
Redial
0RESSTHE2EDIALBUTTON
Record a Conversation
0LUGTHEENDOFACABLEWITH2#!TYPECONNECTORS
INTOTHE!UX/UTJACKONTHE0OWER3UPPLY0LUGTHE
OTHERENDOFTHECABLEINTOTHE!UX)NJACKOFYOUR
TAPERECORDER



VoiceStation™ 500 - 8






Private Conversations
0LUGATELEPHONEINTOTHEDATAPORTONTHE
6OICE3TATIONWALLMODULE0RESSTHE(OLD
BUTTONTOPLACETHECALLONHOLDTHENPICKUPTHE
RECEIVEROFTHETELEPHONECONNECTEDTOTHEDATAPORT
9OUMAYALSOCONNECTAFAXMACHINEORCOMPUTER
MODEMTOTHEDATAPORT
5SING"LUETOOTH!UDIO
"LUETOOTH-ODEISANADDITIONALNEWMODE
OFOPERATIONOFFEREDBYTHE6OICE3TATION
4HISFEATUREENABLESYOUTOCOM
BINETHECONVENIENCEOFAMOBILEPHONE
ORCOMPUTERCALLINGAPPLICATIONWITHTHE
ACOUSTICSOFACONFERENCEPHONE&OREX
AMPLEIFYOUWEREINACALLONYOURMOBILE
TELEPHONEYOUCOULDCONNECTYOURMOBILE
PHONEVIA"LUETOOTHTOTHE6OICE3TATION
ANDUSEITSSPEAKERANDMICROPHONES
TOCONTINUEYOURCONVERSATIONANDINCLUDE
EVERYONEINTHEROOMINTHECONVERSATION
"LUETOOTH-ODEONTHE6OICE3TATION
PROVIDESINCREASEDmEXIBILITYTOCONFERENCE
ANYWHEREEVENINENVIRONMENTSWHERE
THEREARENOANALOGLINESORTELEPHONY
INFRASTRUCTURE
"LUETOOTHMODECANBEESTABLISHEDINONE
OFTHREEWAYS
s -ANUALLYESTABLISHA"LUETOOTH
CONNECTIONWITH6OICE3TATION
FROMAPREVIOUSLYUNPAIREDMOBILE
PHONESEEINSTRUCTIONSBELOWOR
s -ANUALLYESTABLISHA"LUETOOTH
CONNECTIONWITH6OICE3TATION
FROMAPREVIOUSLYPAIREDMOBILE
PHONESELECTh0,#-63vFROM
ALISTOFPAIREDDEVICESONYOUR
MOBILEPHONEOR
s 0RESSTHE-ODEBUTTONTOGOTO
"LUETOOTH-ODE!TTHISPOINT
PRESSINGTHE/N/FFBUTTONON
6OICE3TATIONWILLINITIATE
A"LUETOOTHLINKTOTHELASTPAIRED
MOBILEPHONETHATITWASCONNECTED
TO/NCECONNECTEDITWILLESTABLISH
THE"LUETOOTHMODEWITHOUTFURTHER
USERACTION$URINGTHISTIME
THE,INK)NDICATORWILLBESOLID
BLUE)FA"LUETOOTHLINKCANNOT
#OMPUTER

VoiceStation™ 500 - 9
BEESTABLISHEDWITHINSECONDS
6OICE3TATIONWILLREVERTTO
0/43MODE
Initiating Bluetooth Mode:
#ONlGURINGTHE6OICE3TATIONFOR
"LUETOOTH-ODE
 0RESSTHE-ODEBUTTONTOENTER"LUE
TOOTHMODE4HEBLUE-ODE,%$
SHOULDBEONEITHERSLOWBLINKINGOR
STEADY
 0RESSTHE-ODEBUTTONAGAIN(OLD
FORATLEASTSECONDSANDENSURETHE
BLUE,%$ISFASTBLINKINGDISCOVER
ING
 9OUWILLHEARASERIESOFTONESON
6OICE3TATIONINDICATING
THATYOUR"LUETOOTHDEVICEHAS
DISCOVEREDANDPAIREDWITHTHE
6OICE3TATION
 /NYOUR"LUETOOTHDEVICESELECT
63ASTHEDISCOVEREDDEVICEAND
WHENPROMPTEDFORTHE0ASSWORD
ENTER@/NCETHE"LUETOOTH
ENABLEDDEVICEISPAIREDANDLINKED
WITH6OICE3TATIONTHEBLUE
,%$SHOULDBESTEADY/N!CON
lRMATIONTONEWILLALSOBEHEARDON
THE6OICE3TATION
 2EFERTOTHEFOLLOWINGSECTIONSFOR
USEWITHEITHERAMOBILEPHONEOR
COMPUTER
Using VoiceStation™ 500 with
Bluetooth-Enabled Mobile
Phone:
-AKINGANDENDINGA"LUETOOTHMOBILE
PHONECALL
 0RESSTHE-ODEBUTTONTOENTER"LUE
TOOTHMODE4HEBLUE-ODE,%$
SHOULDBEONSTEADY
 $IALTHEPHONENUMBERONTHE"LUE
TOOTHENABLEDMOBILEPHONEORPRESS
THE/N/FFBUTTONON6OICE3TATION
TODIALTHELASTDIALEDNUMBERON
THEMOBILEPHONE
 7HENlNISHEDTERMINATETHECALL
ASYOUNORMALLYWOULDWITHYOUR
MOBILEPHONECOMPUTERORPRESSTHE
/N/FFBUTTONON6OICE3TATION

!NSWERINGAMOBILEPHONECALLON
6OICE3TATION
 %NSURETHEMOBILEPHONEISPAIRED
ANDLINKEDWITHTHE6OICE3TATION
3EEh)NITIATING"LUETOOTH
-ODEvFORMOREINFORMATION
 7HENTHEMOBILEPHONERINGSAN
SWERTHECALLONYOURMOBILEPHONE
ASYOUNORMALLYWOULDOR
 0RESSTHE/N/FFBUTTONONTHE
6OICE3TATION
%NDINGTHEMOBILEPHONECALLUSING
6OICE3TATION
 $ISCONNECTTHECALLONYOURMOBILE
PHONEASYOUNORMALLYWOULDOR
 0RESSTHE/N/FFBUTTONONTHE
6OICE3TATION
2EDIALINGTHELASTDIALEDNUMBERUSING
6OICE3TATION
s 0RESSTHE/N/FFBUTTONON
6OICE3TATIONTODIALTHELAST
DIALEDNUMBERONTHEMOBILEPHONE
./4%)FYOUAREIN"LUETOOTHMODE
ANDWANTTOMAKEA0/43CALLYOU
MUSTlRSTPUSHTHE-ODEBUTTONTO
EXIT"LUETOOTHMODETHENPRESSTHE
/N/FFBUTTONTOINITIATETHE0/43
CALL

VoiceStation™ 500 - 10
4RANSFERRINGAUDIOBETWEEN6OICE3TATION
ANDMOBILEPHONEFORPRIVACY
 $IALATELEPHONECALLACCORDING
TOTHEDIRECTIONSINh-AKINGAND
ENDINGA"LUETOOTHMOBILEPHONE
CALLv
 4OTRANSFERTHEAUDIOFROMTHE
6OICE3TATIONTOTHEMOBILE
PHONEPRESSTHEBUTTON
 4OTRANSFERTHEAUDIOFROM
THEMOBILEPHONEBACKTOTHE
6OICE3TATIONPRESSTHE
BUTTONAGAIN
#HANGINGBETWEENMOBILEPHONECALLSUS
ING6OICE3TATION
s 5SETHE&LASHFUNCTIONONYOUR
MOBILEPHONETOCHANGEBETWEENTHE
TWOPHONECALLS
-UTINGACALLON6OICE3TATION
s 0RESSTHE-UTEBUTTONONTHE
6OICE3TATIONTOMUTEUNMUTE
ACALLASDESCRIBEDINTHEh0/43
-ODEvSECTIONOFTHIS5SER'UIDE
#HANGING6OLUME
s 0RESSTHE6OLUME5P$OWNBUTTONS
ONTHE6OICE3TATIONTOADJUST
THEVOLUMETOTHEDESIREDLEVELAS
DESCRIBEDINTHEh0/43-ODEvSEC
TIONOFTHIS5SER'UIDE
2ECORDINGA"LUETOOTHAUDIOCALL
s 0LEASEREFERTOTHE@2ECORDA#ON
VERSATIONASDESCRIBEDINTHEh0/43
-ODEvSECTIONOFTHIS5SER'UIDE
-AKINGA0/43CALLWHILEIN"LUETOOTH
MODE
 )FYOUAREINACALLUSINGYOUR"LUE
TOOTHDEVICEPLACETHECALLONHOLD
BYPRESSINGTHE-ODEBUTTONONTHE
6OICE3TATIONANDENSURETHAT
NO,%$ISLIT)FYOUDONOTPRESS
THE-ODEBUTTONTOEXIT"LUETOOTH
MODETHELASTNUMBERDIALEDWILL
AUTOMATICALLYBEDIALEDAGAINWHEN
YOUPRESSTHE/N/FFBUTTON
 0RESSTHE/N/FFBUTTONONTHE
6OICE3TATIONTOGETTHE0/43
DIALTONE
 $IALTHECALLUSINGTHEKEYPADOFTHE
6OICE3TATION
 4OENDTHECALLPRESSTHE/N/FF
BUTTONONTHE6OICE3TATION
 4ORESUMETHE"LUETOOTHCALL
PRESSTHE-ODEBUTTONONTHE
6OICE3TATION
#HANGINGBETWEENCALLSINDIFFERENTMODES
0/43TOFROM"LUETOOTH
 4OMAKEA0/43CALLWHILEIN
"LUETOOTHMODEPRESSTHE-ODE
BUTTONPRESSTHE/N/FFBUTTON
THENDIALTHEPHONENUMBER7HEN
COMPLETEPRESSTHE/N/FFBUTTON
0RESSTHE-ODEBUTTONTORETURNTO
THECALLIN"LUETOOTHMODE
 4OANSWERA0/43CALLWHILEIN
"LUETOOTHMODEPRESSTHE/N/FF
BUTTON
$ISCONNECTING"LUETOOTHLINKUSING
6OICE3TATION
s 0RESSANDHOLDTHE-ODEBUTTONFOR
SECONDSWHILEIN"LUETOOTHMODE
9OUSHOULDSEETHESTEADYBLUE
,%$TURNSTOSLOWBLINKINGWITHAN
AUDIBLEBEEP
Using VoiceStation™ 500
with Bluetooth-Enabled
Computer(s):
#ONlGURINGTHE6OICE3TATIONFOR
"LUETOOTH-ODE
 0RESSTHE-ODEBUTTONTOENTER
"LUETOOTHMODE4HEBLUE-ODE
,%$SHOULDBEONEITHERSLOW
BLINKINGORSTEADY