Polycom Integra VVX 500 User manual

Polycom VVX500 & VVX600
User Guide

VVX500 VVX600

Phone overview
Basic telephony features
•How to place a call ?
•How to answer a call ?
•How to terminate a call ?
•How to redial a number ?
•How to mute a call ?
•How to set a call on hold?
•How to transfer a call ?
•How to make conference calls ?
Phone preferences
•How to change the ring tone
•How to set the language
•How to adjust the volume
•How to adjust the backlight
Voicemail & Call history
•How to listen to your voicemail
•How to consult the Call history
•How to clear the Call history
Contacts management
•How to add a contact
•How to edit a contact
•How to delete a contact
•How to view and edit favorites
•How to search a contact
Various
•Idle display
•How to reboot your phone
Content

Polycom VVX500/600 : phone overview

Phone views
Phone views
•Your phone has 4 main views: Home, calls, Active Call and
Lines View (the default)
For Home View press
From Home View, press to display either Lines,
Calls or Active Call View
To switch between Lines View and either Calls or
Active Call View, swipe the screen

Basic telephony features
•How to place a call ?
•Using the handset:
1. Type the number on keypad
2. Press the “DIAL” green icon on
screen
3. Pick-up the handset
•Using the speaker:
1. Type the number on keypad
2. Press the speaker button
1. Pick-up the handset
2. Type the number
3. Push the “DIAL” green icon on screen
1. Press the speaker button
2. Type the number
3. Push the “DIAL” green icon on screen
OR
OR
Note :
You must add a « 0 » before any external number
Emergency numbers can be dialed without any preceeding « 0 » (100, 110,…)

Basic telephony features (2)
•How to answer a call ?
•Using the handset:
1. Pick-up the handset
•Using the speaker:
1. Press the “speaker” button
2. Press the “Answer” softkey*
•Using the touch screen
1. Tap “answer” in the incoming
call window
OR
Note :
These steps apply when the called party
is NOT in another call
*A softkey is a phone “button” which has a different function depending on the phone’s state
Incoming call indicator

Basic telephony features (3)
•How to end a call ?
•Press the “End call” softkey
•Replace the handset
•Press “handsfree” button if in handsfree mode
OR
OR
•How to redial a call ?
•Press “Home” button
•Press “New call” icon on screen
•Select first number on top of the list
*A softkey is a phone “button” which has a different function depending on the phone’s state

Basic telephony features (4)
•How to mute a call ?
•Press the “Mute” key.
The microphone is muted (with
the handset and in handsfree
state)
•How to set a call on hold ?
•From an active call, tap “Hold”
softkey on screen.
If you are in calls view and the
active call isn’t highlighted, tap it
to select it
•To take back, tap “Resume” on
screen
•To end call, tap “End call” on
screen

•How to transfer a call ?
Basic telephony features (5)
Blind transfer (1)
You transfer the call without
speaking to the third person
and you “forget” the call
Attended transfer (2)
You first speak to the third
person before transferring the
call.
2 options