Polycom SoundPoint IP 600 User manual

User Guide
SoundPoint® IP 600 for SIP
SoundPoint® IP 600 for SIP
Menu
Voice Mail
Do Not Disturb
Hold
Del
Sel
Forward
Conference
Transfer
Call Lists
Speed Dial
Time & Date
Redial
1 3
DEF
5
JKL
4
GHI
6
MNO
8
TUV
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PQRS
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OPER
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ABC
USER GUIDE

Contents
Introduction ............................................... 1
Parts List ................................................... 1
Installing SoundPoint® IP 600 SIP .................. 2
Connecting Network and Power Source .............................2
Connecting the Handset and Optional Headset...................3
Attaching the Base...........................................................3
Features .................................................... 4
Key Descriptions ......................................... 5
Using SoundPoint® IP 600 SIP ....................... 6
Placing a Call .................................................................6
Answering a Call.............................................................7
Call Hold........................................................................7
Microphone Mute ............................................................7
Local Conferencing ..........................................................8
Transferring a Call ...........................................................8
Call Timer.......................................................................8
Ending a Call..................................................................8
Redial ............................................................................8
Call Forwarding ..............................................................9
Voice Mail ......................................................................9
Volume Adjustment...........................................................9
Do Not Disturb ................................................................9
Time and Date.................................................................9
Headset Auto Mode.......................................................10
Display Contrast ............................................................10
Ring Type .....................................................................10
Call Lists .......................................................................11
Local Directory ..............................................................11
Speed Dial....................................................................12
Multiple Lines ................................................................13
Multiple Call Appearances .............................................13
Voice and Text Messaging ..............................................14

Distinctive Ringing / Call Treatment .................................15
Presence / Status / Buddy Lists........................................15
Instant Messaging..........................................................16
Multilingual Support (Localization) ...................................16
Phone Reboot................................................................16
Troubleshooting ........................................ 17
Safety and Compliance............................... 18
Part 15 Rules.................................................................18
Class B Digital Device or Peripheral.................................18
Modications ................................................................19
Installation Instructions....................................................19
Plug Acts as Disconnect Device .......................................19
Industry Canada (IC)......................................................19
CE Mark.......................................................................19
Polycom Limited Warranty
and Limitation Liability .............................. 19
Exclusions ................................................ 20
Warranty Exclusive.................................... 20
Service Agreements................................... 20
Limitations of Liability ............................... 21
Disclaimer................................................ 21
Governing Law ......................................... 21
Copyright Notice ....................................... 22

1
Thank you for choosing the SoundPoint®
IP 600 for SIP, a six-line Voice over IP
desktop telephone with unsurpassed
handsfree voice quality, running the in-
dustry standard Session Initiation Protocol
(SIP). This unit provides business telepho-
ny features and functions such as Multiple
Call Appearances, Call Hold, Transfer, and
Conference over an IP network. In this
User Guide, you will nd everything you
need to quickly set up your new telephone.
Be sure to verify with your System Ad-
ministrator that your network is prepared
for conguring your SoundPoint IP 600
SIP telephone or consult the Administrator
Guide SoundPoint IP SIP for more infor-
mation. As well, be sure to read the Parts
List, and the Safety Notices section in
this guide before you set up and use your
SoundPoint IP 600 SIP telephone.
Introduction
Parts List
The following items are included in your
SoundPoint IP 600 SIP package. Check
this list before installation to ensure that
you have received each item. If you are
missing any items, please contact your
SoundPoint IP 600 SIP reseller.
Polycom SoundPoint IP 600 SIP
Handset & Handset Cord
Network Cable
Power Adapter
(specication varies according
to country)
Telephone Base
User Guide
Hold
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Hold
Menu
Messages
Do Not Disturb
ABC
21
DEF
3
54
MNOJKLGHI
6
TUV
87
WXYZ
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OPER
PQRS
0
Directories
Services
Conference
Transfer
Redial

2
Installing SoundPoint® IP 600 SIP
This section provides basic installation
instructions and information for obtaining
the best performance with the SoundPoint
IP 600 SIP telephone. If you require addi-
tional information or assistance with your
new telephone, please contact your System
Administrator.
The SoundPoint IP 600 SIP User Guide
includes regulatory compliance infor-
mation that your System Administrator
should review and can also be found at
http://www.polycom.com.
Connecting Network and Power Source
AC Power Option
Connect the supplied network cable be-
tween the LAN jack on the telephone and
the LAN port on the wall or hub/switch
device port. Connect the DC plug on the
AC wall adapter to the DC jack marked on
the telephone.
In-Line Power Option
If the telephone is connected to a compatible
Ethernet switch that can provide in-line
power, the telephone will use that power
option. Simply plug the supplied network
cable between the LAN jack on the
telephone and an available power and data
port on the In-Line Power switch.
Cisco™ Catalyst™ In-Line
Power Switch
IEEE 802.3af compliant
In-Line Power Switch
(Optional)
(Optional)
Wall network or switch port.

3
Connecting the Handset and Optional Headset
Attaching the Base
1. Place all cords in the recessed area
above the modular jacks as shown.
(Optional)
1. Connect the short, straight end
of the telephone cord to the
handset and the corresponding
longer straight end of the cord
to the handset jack on the back
of the telephone.
2. Connect the headset (optional
accessory) to the headset jack
on the back of the telephone.
2. Align the two protrusions on the
bracket with their corresponding
holes in the telephone and snap
them together to lock the base to
the telephone.
For a list of currently supported head-
sets, go to: http://www.polycom.com

4
Features
Line/Speed Dial Keys
Use these keys to activate
up to six lines or speed
dials that can be assigned
to your telephone.
Speakerphone
Microphone Mute
Headset
Feature Keys
Access important features
using these keys.
Dial Pad
These 12 keys
provide the 10 digits,
alphabetic, and special
characters available in context
sensitive applications.
Volume / Display Adjustment Keys
Use these to adjust the volume of the handset,
headset, speaker, and ringer, as well as the display
contrast.
Display Control
Keys
Use the arrow keys
to scroll through the
displayed information.
Hold
Hookswitch
Speaker
For ringer and
handsfree audio
output.
Indicator
This will alert you to
incoming calls, new
messages, and other
events.
Graphic Display
Shows information
about calls, messages,
soft keys, time, date,
and other relevant
data.
Handsfree Microphone
This works best when the telephone is placed on a hard, at surface.
Hold
Del
Sel
1 3
DEF
5
JKL
4
GHI
6
MNO
8
TUV
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PQRS
9
WXYZ
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OPER
*#
2
ABC
Hold
Menu
Messages
Do Not Disturb
ABC
21
DEF
3
54
MNOJKLGHI
6
TUV
87
WXYZ
9
OPER
PQRS
0
Directories
Services
Conference
Transfer
Redial
Hold
Del
Sel
1 3
DEF
5
JKL
4
GHI
6
MNO
8
TUV
7
PQRS
9
WXYZ
0
OPER
*#
2
ABC
Hold
Menu
Messages
Do Not Disturb
ABC
21
DEF
3
54
MNOJKLGHI
6
TUV
87
WXYZ
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OPER
PQRS
0
Directories
Services
Conference
Transfer
Redial
Soft Keys
The screen will display
labels for these keys,
to identify their context-
sensitive functions.
Line Indicators Individual multi-color LEDs display a dynamic call state.

5
Key Description
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1 3
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OPER
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ABC
Hold
Menu
Messages
Do Not Disturb
ABC
21
DEF
3
54
MNOJKLGHI
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TUV
87
WXYZ
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OPER
PQRS
0
Directories
Services
Conference
Transfer
Redial
Line or Speed Dial keys with LED indicators.
Hold
Del
Sel
1 3
DEF
5
JKL
4
GHI
6
MNO
8
TUV
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PQRS
9
WXYZ
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OPER
*#
2
ABC
Hold
Del
Sel
Menu
Messages
Do Not Disturb
ABC
21
DEF
3
54
MNOJKLGHI
6
TUV
87
WXYZ
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OPER
PQRS
0
Directories
Services
Call Lists
Conference
Transfer
Redial
Access to local directories and call lists.
Hold
Del
Sel
1 3
DEF
5
JKL
4
GHI
6
MNO
8
TUV
7
PQRS
9
WXYZ
0
OPER
*#
2
ABC
Hold
Del
Sel
Menu
Messages
Do Not Disturb
ABC
21
DEF
3
54
MNOJKLGHI
6
TUV
87
WXYZ
9
OPER
PQRS
0
Directories
Services
Call Lists
Conference
Transfer
Redial
Access to special services (future implementation).
Hold
Del
Sel
1 3
DEF
5
JKL
4
GHI
6
MNO
8
TUV
7
PQRS
9
WXYZ
0
OPER
*#
2
ABC
Hold
Del
Sel
Menu
Messages
Do Not Disturb
ABC
21
DEF
3
54
MNOJKLGHI
6
TUV
87
WXYZ
9
OPER
PQRS
0
Directories
Services
Call Lists
Conference
Transfer
Redial
Allows setup of a 3-way local conference.
Hold
Del
Sel
1 3
DEF
5
JKL
4
GHI
6
MNO
8
TUV
7
PQRS
9
WXYZ
0
OPER
*#
2
ABC
Hold
Del
Sel
Menu
Messages
Do Not Disturb
ABC
21
DEF
3
54
MNOJKLGHI
6
TUV
87
WXYZ
9
OPER
PQRS
0
Directories
Services
Call Lists
Conference
Transfer
Redial
Transfer of current call to third party.
Hold
Del
Sel
1 3
DEF
5
JKL
4
GHI
6
MNO
8
TUV
7
PQRS
9
WXYZ
0
OPER
*#
2
ABC
Hold
Del
Sel
Menu
Messages
Do Not Disturb
ABC
21
DEF
3
54
MNOJKLGHI
6
TUV
87
WXYZ
9
OPER
PQRS
0
Directories
Services
Call Lists
Conference
Transfer
Redial
Dials last number dialed from the telephone.
Places current active call in Hold state.
Allows for handsfree communication during calls.
Mutes audio transmission locally during calls.
Allows users to place and receive calls through an optionally connected
headset.
Cancels ringing and directs incoming calls to your Voice Mail (if sup-
ported).
Hold
Del
Sel
1 3
DEF
5
JKL
4
GHI
6
MNO
8
TUV
7
PQRS
9
WXYZ
0
OPER
*#
2
ABC
Hold
Del
Sel
Menu
Messages
Do Not Disturb
ABC
21
DEF
3
54
MNOJKLGHI
6
TUV
87
WXYZ
9
OPER
PQRS
0
Directories
Services
Call Lists
Conference
Transfer
Redial
Place/receive text and voice messages.
Hold
Del
Sel
1 3
DEF
5
JKL
4
GHI
6
MNO
8
TUV
7
PQRS
9
WXYZ
0
OPER
*#
2
ABC
Hold
Del
Sel
Menu
Messages
Do Not Disturb
ABC
21
DEF
3
54
MNOJKLGHI
6
TUV
87
WXYZ
9
OPER
PQRS
0
Directories
Services
Call Lists
Conference
Transfer
Redial
Access local and server features.
Select and Delete controls for options and text within local menus.
Scrolling of lists and control of text/number entry on display.
Hold
Del
Sel
1 3
DEF
5
JKL
4
GHI
6
MNO
8
TUV
7
PQRS
9
WXYZ
0
OPER
*#
2
ABC
Hold
Del
Sel
Menu
Messages
Do Not Disturb
ABC
21
DEF
3
54
MNOJKLGHI
6
TUV
87
WXYZ
9
OPER
PQRS
0
Directories
Services
Call Lists
Conference
Transfer
Redial
Soft keys to select from various context-sensitive options.
Hold
Del
Sel
1 3
DEF
5
JKL
4
GHI
6
MNO
8
TUV
7
PQRS
9
WXYZ
0
OPER
*#
2
ABC
Hold
Del
Sel
Menu
Messages
Do Not Disturb
ABC
21
DEF
3
54
MNOJKLGHI
6
TUV
87
WXYZ
9
OPER
PQRS
0
Directories
Services
Call Lists
Conference
Transfer
Redial
Volume keys to adjusts audio and ringer volume.
Dial Pad General dialing and alphanumeric entry (incl. special characters).
Key Descriptions
Hold
Del
Sel
1 3
DEF
5
JKL
4
GHI
6
MNO
8
TUV
7
PQRS
9
WXYZ
0
OPER
*#
2
ABC
Hold
Menu
Messages
Do Not Disturb
ABC
21
DEF
3
54
MNOJKLGHI
6
TUV
87
WXYZ
9
OPER
PQRS
0
Directories
Services
Conference
Transfer
Redial
Hold
Del
Sel
1 3
DEF
5
JKL
4
GHI
6
MNO
8
TUV
7
PQRS
9
WXYZ
0
OPER
*#
2
ABC
Hold
Menu
Messages
Do Not Disturb
ABC
21
DEF
3
54
MNOJKLGHI
6
TUV
87
WXYZ
9
OPER
PQRS
0
Directories
Services
Conference
Transfer
Redial
Hold
Del
Sel
1 3
DEF
5
JKL
4
GHI
6
MNO
8
TUV
7
PQRS
9
WXYZ
0
OPER
*#
2
ABC
Hold
Menu
Messages
Do Not Disturb
ABC
21
DEF
3
54
MNOJKLGHI
6
TUV
87
WXYZ
9
OPER
PQRS
0
Directories
Services
Conference
Transfer
Redial
Hold
Del
Sel
1 3
DEF
5
JKL
4
GHI
6
MNO
8
TUV
7
PQRS
9
WXYZ
0
OPER
*#
2
ABC
Hold
Del
Sel
Menu
Messages
Do Not Disturb
ABC
21
DEF
3
54
MNOJKLGHI
6
TUV
87
WXYZ
9
OPER
PQRS
0
Directories
Services
Call Lists
Conference
Transfer
Redial
Hold
Del
Sel
1 3
DEF
5
JKL
4
GHI
6
MNO
8
TUV
7
PQRS
9
WXYZ
0
OPER
*#
2
ABC
Hold
Del
Sel
Menu
Messages
Do Not Disturb
ABC
21
DEF
3
54
MNOJKLGHI
6
TUV
87
WXYZ
9
OPER
PQRS
0
Directories
Services
Call Lists
Conference
Transfer
Redial
Hold
Del
Sel
1 3
DEF
5
JKL
4
GHI
6
MNO
8
TUV
7
PQRS
9
WXYZ
0
OPER
*#
2
ABC
Hold
Del
Sel
Menu
Messages
Do Not Disturb
ABC
21
DEF
3
54
MNOJKLGHI
6
TUV
87
WXYZ
9
OPER
PQRS
0
Directories
Services
Call Lists
Conference
Transfer
Redial
Hold
Del
Sel
1 3
DEF
5
JKL
4
GHI
6
MNO
8
TUV
7
PQRS
9
WXYZ
0
OPER
*#
2
ABC
Hold
Del
Sel
Menu
Messages
Do Not Disturb
ABC
21
DEF
3
54
MNOJKLGHI
6
TUV
87
WXYZ
9
OPER
PQRS
0
Directories
Services
Call Lists
Conference
Transfer
Redial
Hold
Del
Sel
1 3
DEF
5
JKL
4
GHI
6
MNO
8
TUV
7
PQRS
9
WXYZ
0
OPER
*#
2
ABC
Hold
Del
Sel
Menu
Messages
Do Not Disturb
ABC
21
DEF
3
54
MNOJKLGHI
6
TUV
87
WXYZ
9
OPER
PQRS
0
Directories
Services
Call Lists
Conference
Transfer
Redial

6
Using SoundPoint® IP 600 SIP
Placing a Call
Using the Handset:
1. To obtain dial tone, pick up the handset.
2. Dial the desired number.
OR
Dial by SIP URL/IP address†:
• After obtaining dial tone, press Name
• Enter URL or IP (press * for “.” and #
for “@”)
• Press Send to complete the call.
Using Handsfree Speakerphone Mode:
1. With the handset on-hook, press any as-
signed line key,
Hold
Del
Sel
Conference
1 3
DEF
5
JKL
4
GHI
6
MNO
8
TUV
7
PQRS
9
WXYZ
0
OPER
*#
2
ABC
Hold
Del
Sel
Directories
Services
Call Lists
Buddy Status
My Status
Redial
Menu
Messages
Do Not Disturb
ABC
21
DEF
3
54
MNOJKLGHI
6
TUV
87
WXYZ
9
OPER
PQRS
0
, or NewCall to obtain
dial tone.
2. Dial the desired number.
OR
Dial by SIP URL or IP address† as above.
Using the Headset:
1. With the optional headset connected, press
the
Hold
Del
Sel
Conference
1 3
DEF
5
JKL
4
GHI
6
MNO
8
TUV
7
PQRS
9
WXYZ
0
OPER
*#
2
ABC
Hold
Del
Sel
Directories
Services
Call Lists
Buddy Status
My Status
Redial
Menu
Messages
Do Not Disturb
ABC
21
DEF
3
54
MNOJKLGHI
6
TUV
87
WXYZ
9
OPER
PQRS
0
key to obtain dial tone.
2. Dial the desired number.
OR
Dial by SIP URL or IP address† as above.
Users also have the option to dial directly from the
dial pad without lifting the handset. Simply enter
the number and press the Dial soft key.
In all cases, the active call will appear on the dis-
play showing call duration and destination.
See also Headset Auto Mode.
During a call, users can alternate
between handset, headset, or
handsfree modes by pressing the
Hold
Del
Sel
Conference
1 3
DEF
5
JKL
4
GHI
6
MNO
8
TUV
7
PQRS
9
WXYZ
0
OPER
*#
2
ABC
Hold
Del
Sel
Directories
Services
Call Lists
Buddy Status
My Status
Redial
Menu
Messages
Do Not Disturb
ABC
21
DEF
3
54
MNOJKLGHI
6
TUV
87
WXYZ
9
OPER
PQRS
0
and
Hold
Del
Sel
Conference
1 3
DEF
5
JKL
4
GHI
6
MNO
8
TUV
7
PQRS
9
WXYZ
0
OPER
*#
2
ABC
Hold
Del
Sel
Directories
Services
Call Lists
Buddy Status
My Status
Redial
Menu
Messages
Do Not Disturb
ABC
21
DEF
3
54
MNOJKLGHI
6
TUV
87
WXYZ
9
OPER
PQRS
0
keys.
†Examples: 10.3.0.42
[email protected]
sip: [email protected]
To obtain the IP address of your telephone,
press
Hold
Del
Sel
1 3
DEF
5
JKL
4
GHI
6
MNO
8
TUV
7
PQRS
9
WXYZ
0
OPER
*#
2
ABC
Hold
Menu
Messages
Do Not Disturb
ABC
21
DEF
3
54
MNOJKLGHI
6
TUV
87
WXYZ
9
OPER
PQRS
0
Directories
Services
Conference
Transfer
Redial
followed by System Status and
General. The IP address is listed together
with other network information.

7
Answering a Call
Using the Handset:
Pick up the handset.
The active call will appear on the display
showing call duration and destination.
Using Handsfree Speakerphone Mode:
With the handset on hook, pressing the
line key with the active indicator, or
Hold
Del
Sel
Conference
1 3
DEF
5
JKL
4
GHI
6
MNO
8
TUV
7
PQRS
9
WXYZ
0
OPER
*#
2
ABC
Hold
Del
Sel
Directories
Services
Call Lists
Buddy Status
My Status
Redial
Menu
Messages
Do Not Disturb
ABC
21
DEF
3
54
MNOJKLGHI
6
TUV
87
WXYZ
9
OPER
PQRS
0
will answer in Handsfree Mode.
Using the Headset:
Pressing
Hold
Del
Sel
Conference
1 3
DEF
5
JKL
4
GHI
6
MNO
8
TUV
7
PQRS
9
WXYZ
0
OPER
*#
2
ABC
Hold
Del
Sel
Directories
Services
Call Lists
Buddy Status
My Status
Redial
Menu
Messages
Do Not Disturb
ABC
21
DEF
3
54
MNOJKLGHI
6
TUV
87
WXYZ
9
OPER
PQRS
0
will answer the call through
an optionally connected headset.
Microphone Mute
While on a call, press
Hold
Del
Sel
Conference
1 3
DEF
5
JKL
4
GHI
6
MNO
8
TUV
7
PQRS
9
WXYZ
0
OPER
*#
2
ABC
Hold
Del
Sel
Directories
Services
Call Lists
Buddy Status
My Status
Redial
Menu
Messages
Do Not Disturb
ABC
21
DEF
3
54
MNOJKLGHI
6
TUV
87
WXYZ
9
OPER
PQRS
0
. The LED on the
Mute key lights up to indicate that the other
party (parties) cannot hear you.
Call Hold
During a call, press
Hold
Del
Sel
Conference
1 3
DEF
5
JKL
4
GHI
6
MNO
8
TUV
7
PQRS
9
WXYZ
0
OPER
*#
2
ABC
Hold
Del
Sel
Directories
Services
Call Lists
Buddy Status
My Status
Redial
Menu
Messages
Do Not Disturb
ABC
21
DEF
3
54
MNOJKLGHI
6
TUV
87
WXYZ
9
OPER
PQRS
0
or the Hold soft key.
The call will be placed on hold and indicated
on the display. The remote party will also
see a held call on their telephone display.
Press
Hold
Del
Sel
Conference
1 3
DEF
5
JKL
4
GHI
6
MNO
8
TUV
7
PQRS
9
WXYZ
0
OPER
*#
2
ABC
Hold
Del
Sel
Directories
Services
Call Lists
Buddy Status
My Status
Redial
Menu
Messages
Do Not Disturb
ABC
21
DEF
3
54
MNOJKLGHI
6
TUV
87
WXYZ
9
OPER
PQRS
0
again or the Resume soft key to
retrieve the call.
Incoming calls may be
ignored by pressing
the EndCall soft key or
Hold
Del
Sel
Conference
1 3
DEF
5
JKL
4
GHI
6
MNO
8
TUV
7
PQRS
9
WXYZ
0
OPER
*#
2
ABC
Hold
Del
Sel
Directories
Services
Call Lists
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Do Not Disturb
ABC
21
DEF
3
54
MNOJKLGHI
6
TUV
87
WXYZ
9
OPER
PQRS
0
during ringing.
This will cancel ringing on
the telephone and transfer
the caller to Voice Mail (if
supported).
If multiple calls are on hold, use the line
keys on the left of the display to select
a call then press the Resume soft key to
retrieve the call.
Microphone Mute applies to all modes:
handset, headset, and handsfree. You can
still hear all other parties while Mute is
enabled.
To turn off Microphone Mute, press
Hold
Del
Sel
Conference
1 3
DEF
5
JKL
4
GHI
6
MNO
8
TUV
7
PQRS
9
WXYZ
0
OPER
*#
2
ABC
Hold
Del
Sel
Directories
Services
Call Lists
Buddy Status
My Status
Redial
Menu
Messages
Do Not Disturb
ABC
21
DEF
3
54
MNOJKLGHI
6
TUV
87
WXYZ
9
OPER
PQRS
0
again.
If on an active call on a telephone with
multiple lines, pressing the Answer soft
key places the previous active call on
hold to answer the new incoming call.
Pressing Answer will also answer the call in
the previously connected mode.