Polycom VVX 401 User manual

Training Video Available | Please visit www.yiptel.com then click
Resources, Training Center and YipTel Enterprise. For addional quesons,
call [phone] or email m[email protected].
To Set Up And Access Your Voicemail | Press the VMail so
key. It will ask for your VMail PIN. Your default VMail PIN can be found at
the top of this page. The system will then walk you through your voicemail
setup. Aer you have completed that process, you can check your
voicemail by pressing the VMail so key and entering your chosen VMail
PIN.
To Remotely Access Your Voicemail |If your administrator
has given you a voicemail access number, dial that number, enter your
extension, and then enter your voicemail PIN. If you don’t have an access
number or don’t remember it, simply dial your direct phone number and
press # when you hear your greeng. Then enter your extension and
voicemail PIN.
To Answer Your Phone | Li the handset, press the Headset or
Speakerphone buon , or press the Answer so key (this will move
the call to your speakerphone unless you have your headset on default).
Polycom VVX 401 Layout
1-800-752-6110YipTel.com
Polycom VVX 401
Name: Direct Line: Extension: Password: VMail Pin:
Mute
Home
Message
Navigaon
Headset
Hold
Transfer
Speaker
Volume
So Keys
Programmable
Keys
Keys
* your display layout may dier

To Answer While On A Call | Press the Answer so key. The
rst call will be automacally placed on hold and you will be connected
to the second call. Similarly, resuming the rst call will then put the
second call on hold.
Hold | Press the Hold buon or press the Hold so key. To pick
up a call from hold press the Hold buon again or select the Resume
so key. If you have mulple calls on hold, select the call you would
like to resume using the navigaon keys and perform the second step
above.
Park | (system hold) Press the Park so key. The display will indicate
where the call was parked (typically 01). If your phone has dedicated
park buons, press the one you wish to park the call on.
Unpark | Press the UnPark so key. Then enter the park number (i.e.
01) and press Enter. If your phone has dedicated park buons, press
the one correlang to the park number you wish to retrieve (it should
Voicemail Transfer | Press the More so key and then select the
TranVM so key. Enter the extension number you wish to transfer to
and select Enter. The caller will bypass any ringing and will be sent
straight to the voicemail of that extension.
Conference A Call |Select the Confrnc so key. Enter the
extension or phone number you wish to have join the call and press
Send or wait for the call to be placed. Once the 3rd party answers,
select the Confrnc so key again to join the calls. In the display you
will see Acve:Conference.
Speakerphone | Enter a number and press the Speaker
buon, press the Speaker buon again to hang up.
Paging | Press the PageZ so key. Enter the paging group number
(typically 01, 02, etc.) and press Enter. Wait for the prompt and then
announce your page.
Intercom | Enter *4 followed by the extension and then press the
Dial so key.
Call Pick Up | To pick up any ringing phone within your pickup
group, enter *77 and press Dial or li your handset.
Directed Call Pick Up | To pick up a specic ringing extension,
enter the extension followed by * and then press the Dial so key.
Your Service May Include Extras | Your service may include
Desktop Soware, Mobile Soware, Fax to Desktop, Call Recording
or Conference Bridge, if they do please go to www.yiptel.com, click
Resources and User Guides for more informaon.
Supervised Transfer | (you would like to introduce the call)Press
the Transfer buon or select the Transfer so key. Enter the
extension or phone number of the person you wish to transfer the
call to. Press Send or wait on the line unl the 3rd party answers.
When ready to complete the transfer, hang up. You may also press
the Transfer buon again. If the person you are transferring to is not
available or you need to start over, press Cancel in the display to return
to the inial caller.
Blind Transfer | (you do not want to talk to the person before you
transfer) Press the Transfer buon or select the Transfer so key
in the display. Then select the Blind so key. Enter the extension or
phone number you wish to transfer to. Press Send or wait and the call
will be transferred.
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