protech PA-2019 Series User manual

USER’S
MANUAL
PA-2019 Series
POS System Powered by
Intel®6th / 7th Gen. Core,
Pentium® , Celeron®Processor
PA-2019 Series M6

PA-2019 Series POS System
With LCD / Touchscreen
COPYRIGHT NOTICE & TRADEMARK
All trademarks and registered trademarks mentioned herein are the property of their
respective owners.
This manual is copyrighted in July 2019. You may not reproduce or transmit in any
form or by any means, electronic, or mechanical, including photocopying and
recording.
DISCLAIMER
This user’s manual is meant to assist users in installing and setting up the system. The
information contained in this document is subject to change without any notice.
CE NOTICE
This is a class A product. In a domestic environment this product may cause radio
interference in which case the user may be required to take adequate measures.

FCC NOTICE
This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference
in which case the user will be required to correct the interference at his own expense.
You are cautioned that any change or modifications to the equipment not expressly
approve by the party responsible for compliance could void your authority to operate
such equipment.
CAUTION! Danger of explosion if battery is incorrectly replaced. Replace only with the same
or equivalent type recommended by the manufacturer. Dispose of used batteries according
to the manufacturer’s instructions.
WARNING! Some internal parts of the system may have high electrical voltage. And
therefore we strongly recommend that qualified engineers can open and disassemble the
system. The LCD and Touchscreen are easily breakable, please handle them with extra
care.

Contents
TABLE OF CONTENTS
CHAPTER 1 INTRODUCTION
1-1 About This Manual….......................................................
1-2
1-2 POS System Illustration…................................................
1-3
1-2-1 Panel PC………………………………………...
1-3
1-2-2 Normal Stand……………………………………
1-4
1-2-3 POS with 2nd Display…………………………..
1-5
1-2-4 Rear I/O View…………………………………..
1-6
1-3 System Specifications…...................................................
1-7
1-4 Safety Precautions….........................................................
1-10
CHAPTER 2 SYSTEM CONFIGURATION
2-1 Jumper & Connector Quick Reference Table…...............
2-2
2-2 Main Board Component Locations…...............................
2-4
2-3 How to Set the Jumpers…................................................
2-6
2-4 Main Board Connectors and Jumpers……………………
2-8
2-4-1 COM Port & VGA Connector…………………
2-8
2-4-2 COM Port RI and Voltage Selection…………..
2-11
2-4-3 i-Button Connector…………………………….
2-11
2-4-4 i-Button Function Selection…………………...
2-12
2-4-5 LAN & USB Port………………..……..……...
2-13
2-4-6 Internal USB 2.0 Connector…………………...
2-14
2-4-7 USB 3.0 Connector……………………………
2-15
2-4-8 Cash Drawer Connector……………………….
2-16
2-4-9 Cash Drawer Selection………………………...
2-17
2-4-10 Cash Drawer Power Selection…………………
2-20
2-4-11 2nd Display Power Port………………………..
2-21
2-4-12 Printer Power Port………………......................
2-21
2-4-13 LED Connector………………..........................
2-22
2-4-14 System / CPU Fan Connector……………….....
2-23
2-4-15 Power Input Connector………………………...
2-24
2-4-16 Power Connector………………………............
2-25
2-4-17 Power Switch Connector………………………
2-26
2-4-18 External Speaker Connector…………………...
2-27
2-4-19 Speaker Selection…………………...................
2-28
2-4-20 Inverter Connector…………………..................
2-29
2-4-21 LVDS Connector…………………....................
2-30
2-4-22 LVDS Power Selection…………………..........
2-31
2-4-23 LVDS Backlight Type Selection………………
2-32

Contents
2-4-24 Card Reader Connector………………..............
2-33
2-4-25 SATA & SATA Power Connector…………….
2-34
2-4-26 Touch Panel Connector………………………..
2-35
2-4-27 Touch Panel and USB9-1 Selection…………...
2-36
2-4-28 LVDS Output Resolution Selection…………...
2-37
2-4-29 Mini-PCIe / SATA Connector…………………
2-38
2-4-30 Mini-PCIe and USB6 Selection……………….
2-39
2-4-31 Embedded Display Port (EDP) Connector
(option)…………………………………………
2-40
2-4-32 Configuration / Recovery Selection……………
2-41
2-4-33 VCCIO / REFIN Selection…………………….
2-42
2-4-34 Clear CMOS Data Selection…………………...
2-43
2-4-35 GPIO Connector………………….....................
2-44
2-4-36 Audio Jack…………………..............................
2-44
2-5 2nd Display Overview……………………………...........
2-45
2-6 VFD Board: MB-4103, LD720………………….............
2-46
2-6-1 Power Switch Selection………………………..
2-48
2-6-2 RS-232 Serial Interface Connector…………….
2-49
CHAPTER 3 SOFTWARE UTILITIES
3-1 Driver…............................................................................
3-2
3-1-1 Introduction……………………………………
3-2
3-1-2 Intel®Chipset Software Installation Utility……
3-3
3-1-3 VGA Driver Utility……………………………
3-4
3-1-4 LAN Driver Utility…………………………….
3-5
3-1-5 Sound Driver Utility…………………………...
3-6
3-1-6 Touch Screen Driver Utility……………………
3-7
3-1-7 Fingerprint Driver Utility (Optional)……….....
3-8
3-2 Peripheral Device…..........................................................
3-9
3-3 API…................................................................................
3-15
3-4 API Functions…................................................................
3-21
CHAPTER 4AMI BIOS SETUP
4-1 Introduction…...................................................................
4-2
4-2 Entering Setup…...............................................................
4-4
4-3 Main……..........................................................................
4-6
4-4 Advanced …….................................................................
4-8
4-5 Chipset….……………………………..............................
4-33
4-6 Security….........................................................................
4-46
4-7 Boot….……......................................................................
4-47
4-8 Save & Exit…...................................................................
4-51

Contents
APPENDIX A SYSTEM ASSEMBLY
Easy Maintenance – HDD…………............................................
A-3
Easy Maintenance – Back Cover………………………………..
A-4
Easy Maintenance – CPU and Memory…………........................
A-6
Exploded Diagrams for 5-wire Analog Resistive Touch Panel:
Exploded Diagram for PA-2019 POS Open & Close…………...
A-7
Exploded Diagram for PA-2019 POS Stand…………………….
A-8
Exploded Diagram for PA-2019 120W Power Adapter………...
A-9
Exploded Diagram for PA-2019 PPC Open & Close…………...
A-10
Exploded Diagram for PA-2019 Mainboard……………………
A-12
Exploded Diagram for PA-2019 LCD Holder…………………..
A-14
Exploded Diagram for PA-2019 LCD Assembly……………….
A-16
Exploded Diagram for PA-2019 Touch Panel Assembly……….
A-17
Exploded Diagram for PA-2019 HDD Module…………………
A-18
Exploded Diagram for PA-2019 Metal Back Cover…………….
A-19
Exploded Diagram for PA-2019 2.5” SATA HDD……………..
A-20
Exploded Diagrams for Projected Capacitive Touch Panel:
Exploded Diagram for PA-2019 POS Open & Close…………...
A-21
Exploded Diagram for PA-2019 POS Stand……………………
A-22
Exploded Diagram for PA-2019 120W Power Adapter………...
A-23
Exploded Diagram for PA-2019 PPC Open & Close…………...
A-24
Exploded Diagram for PA-2019 Mainboard……………………
A-26
Exploded Diagram for PA-2019 LCD Holder…………………..
A-28
Exploded Diagram for PA-2019 LCD Assembly……………….
A-30
Exploded Diagram for PA-2019 Touch Panel Assembly……….
A-31
Exploded Diagram for PA-2019 HDD Module…………………
A-32
Exploded Diagram for PA-2019 Metal Back Cover……………
A-33
Exploded Diagram for PA-2019 2.5” SATA HDD……………..
A-34
Exploded Diagram for PA-2019 MSR Module…........................
A-35
Exploded Diagram for PA-2019 2nd Display…………………..
A-36
Exploded Diagram for PA-2019 VFD Module…………………
A-37
APPENDIX B TECHNICAL SUMMARY
Block Diagram….........................................................................
B-2
Interrupt Map…............................................................................
B-3
DMA Channels Map…................................................................
B-9
I/O Map…....................................................................................
B-10
Watchdog Timer Configuration…...............................................
B-13
Flash BIOS Update………...........................................................
B-16

Page:1-1
INTRODUCTION
This chapter gives you the information for the PA-2019. It also outlines
the system specifications.
The following sections are included:
About This Manual
POS System Illustration
-Panel PC
-Normal Stand
-POS with 2nd Display
-Rear I/O View
System Specifications
Safety Precautions
Experienced users can jump to chapter 2 on page 2-1
for a quick start.
CHAPTER
1

Chapter 1 Introduction
PA-2019 SERIES USER ′ S MANUAL
Page: 1-2
1-1. ABOUT THIS MANUAL
Thank you for purchasing our PA-2019 Series System. The PA-2019 is an updated
system designed to be comparable with the highest performance of IBM AT personal
computers. The PA-2019 provides faster processing speed, greater expandability and
can handle more tasks than before. This manual is designed to assist you how to install
and set up the whole system. It contains four chapters and two appendixes. Users can
configure the system according to their own needs.
Chapter 1 Introduction
This chapter introduces you to the background of this manual. It also includes
illustrations and specifications for the whole system. The final section of this chapter
indicates some safety reminders on how to take care of your system.
Chapter 2 System Configuration
This chapter outlines the location of motherboard components and their functions.
You will learn how to set the jumper and configure the system to meet your own needs.
Chapter 3 Software Utilities
This chapter contains helpful information for proper installations of the Intel Utility,
VGA Utility, LAN Utility, Sound Utility, Touch Screen Utility and Fingerprint Utility
(Optional).
Chapter 4 AMI BIOS Setup
This chapter indicates you how to change the BIOS configurations.
Appendix A System Assembly
This appendix gives you the exploded diagrams and part numbers of the PA-2019.
Appendix B Technical Summary
This appendix gives you the information about the allocation maps for the system
resources, Watchdog Timer Configuration, and Flash BIOS Update.

Chapter 1 Introduction
PA-2019 SERIES USER ′ S MANUAL
Page: 1-3
1-2. POS SYSTEM ILLUSTRATION
Unit: mm
1-2-1. Panel PC
367.49
281.95
74.88
30.43

Chapter 1 Introduction
PA-2019 SERIES USER ′ S MANUAL
Page: 1-4
1-2-2. Normal Stand
1-
Unit: mm
1-
Adjustable angle 0-68 degree
367.49
281.95
30.43
87.08
215.31
HDD
Stand
Optional:
MSR &
iButton
15” Touch &
LCD
319.47
63°

Chapter 1 Introduction
PA-2019 SERIES USER ′ S MANUAL
Page: 1-5
1-1-2-3. POS with 2nd Display
Unit: mm
367.49 49.75 200.47
161.27
2nd
Display
63°
319.47
352.38
298.25
1.928 5
30.43
74.58
87.08
215.31

Chapter 1 Introduction
PA-2019 SERIES USER ′ S MANUAL
Page: 1-6
1-2-4. Rear I/O View
DC IN USB0 LINE-OUT
COM1 VGA
DRW1
USB2
USB3
option
eSATA
COM2 LAN
PRINT COM3
PWR option
COM4
RJ45 RJ11
DRW
1-2
COM DRW1-1
P/N:27-024-27403111 P/N:27-026-29616111

Chapter 1 Introduction
PA-2019 SERIES USER ′ S MANUAL
Page: 1-7
1-3. SYSTEM SPECIFICATIONS
MAINBOARD (PB-6980)
System
CPU support 6th Gen. Skylake 7th Gen. Kabylake
•Intel
®
Core™ i5-6500
•Intel®Core™ i3-6100
•Intel®Pentium® G4400
•Intel®Celeron® G3900
•Intel
®
Core™ i7-7700
•Intel®Core™ i5-7500
•Intel®Core™ i3-7101E
•Intel®Pentium®G4560
•Intel®Celeron®G3930E
Core Logic
Intel®H110 Chipset
Memory
2 x DDR4 SO-DIMM slot (up to 32GB)
Network
10/100/1000Mbps Base-T Fast Ethernet
OS Support
•
Windows 7 Pro for
Embedded Systems
•Windows Embedded
POSReady 7
•Windows Embedded 8.1
Industry Pro
•Windows 10 IOT
Enterprise
•Windows 10 IOT
Enterprise for Retail or
Thin Client
•
Windows 10
•Windows 10 IOT
Enterprise
•Windows 10 IOT
Enterprise for Retail or
Thin Client
BIOS
AMI SPI BIOS, 8Mbits with VGA BIOS
Power Supply
120 Watt power inside
System Weight
6.6 kg (POS), 6.8 kg (POS + 2nd Display), 5.3 kg (PPC)
Dimensions (WxHxD)
•
367.49 x 281.95 x 303.04mm (Normal Stand POS)
•417.24 x 352.38 x 215.31mm (POS + 2nd Display)
•367.49 x 281.95 x 74.88mm (PPC)
Certificate
FCC/CE

Chapter 1 Introduction
PA-2019 SERIES USER ′ S MANUAL
Page: 1-8
I/O Ports
USB
•
2 x USB 2.0 ports
•
2 x USB 3.0 ports
eSATA
(external SATA)
•1 x eSATA port
Serial Port
•
3 x DB-9 (COM 2/3/4(option))
•1 x RJ-45 (COM1)
•+5V/12V selectable
LAN
1 x RJ-45
VGA
1 x DB-15 VGA Interface
Cash Drawer
1 x RJ-11 (+12V/+24V selectable, default: +12V)
DC IN
1 x 4-pin DC Power Jack
Line-Out
1 x phone jack
Storage
HDD
1 x 2.5” SATA HDD
SSD
1 x 2.5” SATA SSD (Optional)
Display
15” TFT XGA LCD
Max. Resolution: 1024 x 768
Signal Interface: LVDS (18/24bit)
Touchscreen
5-wire Analog resistive or Projected Capacitive
Brightness
12
3
45
•
Resistive Touchscreen:
Minimum
160 cd/m2
•Projected Capacitive Touchscreen:
Minimum
180 cd/m2
Tilt Angle
•
0-68 degree with normal stand

Chapter 1 Introduction
PA-2019 SERIES USER ′ S MANUAL
Page: 1-9
Environment
Operating Temperature
0˚C ~35˚C (32˚F ~95˚F)
Storage Temperature
-20˚C ~60˚C (-4˚F ~140˚F)
Humidity
20%~90%
Optional Accessories
MSR
JIS-I or II, ISO Track1+2+3
2nd Display
•
8” LCD (Resolution: 1024x768)
Customer Display
•
Interface: RS-232C Baud Rate: 9600/19200 bps
Placement: 20 columns and 2 lines, each column
is 5 x 7 dots
•Standard Code
CP-437, Katakana, CP-737, CP-850, CP-852,
CP-857, CP-860, CP-862, CP-863,CP-865, CP-
866, CP-1250, CP-1251, CP-1252, CP-1253,
CP-1254, CP-1255, CP-1257
•International Characters
USA, FRANCE, GERMANY, UK, DENMARK
I, SWDEN, ITALY, SPAIN I, JAPAN,
NORWAY, DENMARK II, SPAIN II, LATIN,
KOREA, RUSSIA, SLAVONIC
Fingerprint
8-bit grayscale reader

Chapter 1 Introduction
PA-2019 SERIES USER ′ S MANUAL
Page: 1-10
1-4. SAFETY PRECAUTIONS
The following messages are safety reminders on how to protect your systems from
damages, and extending the life cycle of the system.
1. Check the Line Voltage
(1) The operating voltage for the power supply should be within the range of
100V to 240V AC; otherwise, the system may be damaged.
2. Environmental Conditions
(1) Place your PA-2019 on a sturdy, level surface. Be sure to allow enough
space around the system to have easy access needs.
(2) Avoid installing your PA-2019 Series POS system in extremely hot or cold
places.
(3) Avoid exposure to sunlight for a long period of time (for example, in a
closed car in summer time. Also avoid the system from any heating device.).
Or do not use the PA-2019 when it has been left outdoors in a cold winter
day.
(4) Bear in mind that the operating ambient temperature is between 0˚C and
35˚C (32˚F and 95˚F).
(5) Avoid moving the system rapidly from a hot place to a cold place, and vice
versa, because condensation may occur inside the system.
(6) Protect your PA-2019 against strong vibrations, which may cause hard disk
failure.
(7) Do not place the system too close to any radio-active device. Radio-active
device may cause signal interference.
(8) Always shut down the operating system before turning off the power.
3. Handling
(1) Avoid placing heavy objects on the top of the system.
(2) Do not turn the system upside down. This may cause the hard drive to
malfunction.
(3) Do no allow any objects to fall into this product.
(4) If water or other liquid spills into the product, unplug the power cord
immediately.

Chapter 1 Introduction
PA-2019 SERIES USER ′ S MANUAL
Page: 1-11
4. Good Care
(1) When the outside case gets stained, remove the stains using neutral washing
agent with a dry cloth.
(2) Never use strong agents such as benzene and thinner to clean the surface of
the case.
(3) If heavy stains are present, moisten a cloth with diluted neutral washing
agent or alcohol and then wipe thoroughly with a dry cloth.
(4) If dust is accumulated on the case surface, remove it by using a special
vacuum cleaner for computers.

Page 2-1
SYSTEM
CONFIGURATION
Helpful information that describes the jumper and connector settings,
and component locations.
The following sections are included:
Jumper & Connector Quick Reference Table
Main Board Component Locations
Main Board Configuration and Jumper settings
Main Board Connector Pin Assignments
2nd Display Overview
Setting VFD Board Connectors and Jumpers
CHAPTER
2

Chapter 2 System Configuration
PA-2019 SERIES USER’S MANUAL
Page: 2-2
2-1. JUMPER & CONNECTOR QUICK REFERENCE TABLE
JUMPER / CONNECTOR NAME
COM Port and VGA Connector
COM1, COM_VGA (COM2 + VGA Port)
COM3, COM4 (Option), COM3_1, COM4_1,
COM5
COM Port RI and Voltage
Selection
JP_COM1, JP_COM2, JP_COM3, JP_COM4
i-Button Connector
I-BUT
i-Button Function Selection
JP22, JP23, JP24
LAN & USB Port
LAN, USB0, USB1
Internal USB 2.0 Connector
USB6, USB7, USB8, USB9-1, USB4_1
USB 3.0 Connector
USB2, USB3, eSATA
Cash Drawer Connector
DRW1
Cash Drawer Selection
JP17
Cash Drawer Power Selection
JP16
2nd Display Power Port
2nd DIS PWR
Printer Power Port (Option)
PRINT PWR (option)
LED Connector
PWR_LED, HDD_LED (option)
System / CPU Fan Connector
SYS_FAN1, CPU_FAN1
Power Input Connector
PWR_IN1, PWR_IN2
Power Connector
DC24V, DC12V, DC5V
Power Switch Connector
SW1 (option), SW2
External Speaker Connector
SPK1, SPK2 (option)
Speaker Selection
JP13
Inverter Connector
JINV1
LVDS Connector
LVDS1
LVDS Power Selection
JP25
LVDS Backlight Type Selection
JP26
Card Reader Connector
PS2_1
SATA & SATA Power Connector
SATA1, SATA2, SATA_PWR1, SATA_PWR2
Touch Panel Connector
TOUCH1
Touch Panel and USB9-1
Selection
JP18, JP19
LVDS Output Resolution Selection
JP8, JP9
Mini-PCIe/mSATA Connector
M_PCIE1, M_PCIE2

Chapter 2 System Configuration
PA-2019 SERIES USER’S MANUAL
Page: 2-3
JUMPER / CONNECTOR NAME
Mini-PCIe and USB6 Selection
JP21
EDP Connector (option)
EDP
Configuration / Recovery Selection
JP11
VCCIO / REFIN Selection
JP10
Clear CMOS Data Selection
JCMOS1
General Purpose Input / Output
(GPIO) Connector
GPIO1
Audio Jack
LINE-OUT1