protech prox PA-J500 User manual

X 1
X 1
X 1
X 1
If you discover any of the items below are damaged or lost,
please contact your vendor immediately.
X 1
PA-J500
This Quick Reference Guide
AC Power Cord
Driver DVD
Power Adaptor
All Right Reserved Copyright 2016
PA-6322
3
Specifications
322 PA-63
All Right Reserved Copyright 2015
Ver. Q5
All Rights Reserved. Copyright 2023
Packing Checklist
PA-J500
PA-J500 PA-J500
System View
Unit: mm
PA-J500
Quick
Reference
Guide
Front View Side View
345
194
235.51
375.68
287.43
24.50
36
39
REAR I/O
Audio
Primary Display
System
CPU Support Intel®Core™ i5-1145G7E / i3-1115G4E /
Pentium®7505 (fanless) / Celeron®6305E (fanless)
Memory 1 x DDR4 260-pin SO-DIMM slot (up to 16GB)
Storage
Network 1 x RJ45, 10/ 100/1000 Mbps / 1 x M.2 (Key E, 2230)
System Weight
Dimensions (WxHxD)
1 x M.2 2242 / 1 x M.2 2280
O.S. Support Windows 10
15.6”, 1366 x 768 or 1920 x 1080
2nd Display 10.1” Monitor with Touch
1 x 2W Speaker
Wall Mount Type VESA 75 x 75mm
POS: 4.23 kg / POS + 2nd Display: 5.33 kg
1 x Mini DP for Primary/ 2nd display(for Protech original display only)
1 x HDMI 1.4
Storage
1 x M.2 2242 / 1 x M.2 2280, SATA interface
I/O Ports
Rear I/O: 2 x USB 2.0 / 2 x USB 3.1 / 1 x USB Type-C
2 x RJ45 (all support 5V/12V selectable by jumper)
(RS-232 interface)
1 x Giga LAN (RJ45) for 10/100/1000 Mbps
1 x 4-pin DC power jack (4pin, DIN)
Add-ons
VFD kit, 20 columns x 2 lines STN LCD display
JIS I,II, ISO Track1+2+3 (USB interface)
Silicon Fingerprint Module (USB interface)
10.1” with P-cap touch
iButton module (USB interface)
2D: PDF417, QR Code, Micro QR, Data Matrix
Display
15.6”, TFT LCD (Resolution: 1366 x 768 or 1920 x 1080)
Brightness: 220 cd/m²
10.1” Monitor with Touch
Environment
1 x RJ11 (+12V or +24V selectable) (default at +24V)
Side I/O: USB 2.0
1 x USB 2.0 or 1 x 24V Power USB (1A) or 1 x DC Out (1A)
Bezel-free P-CAP touch panel (USB interface)
Display
SATA
USB
Serial Ports
LAN
DC In
Customer Display
MSR
Fingerprint
2nd Display
iButton
Primary Display
CE / FCC
0°C ~ 35°C (32°F ~ 95°F)
-5°C ~ 60°C (23°F ~ 140°F)
20% ~ 90%
EMC & Safety
Operating Temp.
Storage Temp.
Humidity
Cash Drawer
Scanner
Option
2nd Display
Touchscreen
POS: 375.68 x 287.43 x 194.95 mm
POS + 2nd Display: 375.68 x 287.43 x 213.26 mm
1st Dis. DC In LAN HDMI
USB
Type C
USB USB
COM2 COM1 DRW 2nd Dis.
LAN COM1
COM2
USB
Type C
USB 3.0
HDMI
DC In
2nd Display
Port
1st Display
Port
Power USB
DC OUT USB
DRW
(optional)
USB 2.0
SIDE I/O
USB7 Power
Button
Open up the cover from the right side of PA-J500 Box as shown
and find the Side I/O USB7 and Power Button.

PA-J500
High Performance 15.6” POS Terminal
All Right Reserved Copyright 2012
The following messages are reminders for safety on how to protect your system from damages and extend a long life for the system.
1. Check the Cable Voltage
• Make sure the range of operating voltage between AC 100V ~ 240V. Otherwise, the system could be damaged.
2. Environmental Conditions
• Place your PA-J500 on a sturdy, level surface. Be sure to allow enough space to have easy access around the system.
• Avoid extremely hot or cold place to install the system.
• Avoid exposure to sunlight for a long period of time or in an airtight space.
• Avoid the system from any heating device or using it outdoors in a cold winter day.
• Bear in mind that the operating ambient temperature is from 0 ~ 35°C (32°F ~ 95°F).
• Avoid moving the system rapidly from a hot place to a cold place and vice versa as condensation may come from inside of system.
• Place PA-J500 in strong vibration(s) may cause hard disk failure.
• Don’t place the system close to any radio active device in case of signal interference.
3. Handling
• If the system isn’t fully in DOS mode, adjust BIOS setting as the instruction: Advanced Chipset Feature => Boot display => choose “LFP”.
• Avoid putting heavy objects on top of the system.
• Don’t turn the system upside down. This may cause the hard drive to malfunction.
• Don’t allow foreign objects to fall into this product.
• If water or other liquid spills into this product, unplug the power cord immediately.
4. Good Care
• When the outside of the case is stained, remove the stain with a neutral washing agent with a cloth.
• Never use strong agents such as benzene and thinner to clean the system.
• If heavy stains are present, moisten a cloth with diluted neutral washing agent or with alcohol and then wipe thoroughly
with a dry cloth.
• If dust has been accumulated on the outside, remove it by using a special made vacuum cleaner for computers.
• Don’t contact the surface of capacitive touch before entering operation system, or capacitive touch may have problems for electrostatics interface.
CAUTION! Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent ype recommended by
the manufacturer. Dispose of used batteries according to the manufacturer’s instructions.
WARNING! Some internal parts of the system may have high electrical voltage. And therefore we strongly recommend that
qualified engineers can open and disassemble the system. The LCD and Touchscreen are easily breakable, please handle them
with extra care.
All Rights Reserved. Copyright 2021
Easy Maintenance
Jumper Setting Safety Precatuion
Step 1: Follow the arrow to turn the system
touchscreen leftwards.
Follow the arrow to turn
the system touchscreen leftwards.
Step 2: Unscrew M.2 2280 and follow the direction of red arrow
(as shown) to release the cover.
Unscrew M.2 2280
and follow the red arrow
to open the cover.
Step 3: Slide a new M.2 2280 into the M2. slot and
fasten up the screw to secure the cover
and complete.
M.2 2280 Maintenance
Memory Maintenance
Step 1: Unplug the 2 Display Port
cables from I/O Ports
(1st Dis. and 2nd Dis. ports).
2nd Dis. Port
1st Dis. Port Step 2: Unfasten the 4
screws as shown.
Step 4: Open the cover and unplug all the connected
cables. (Remove the LED cable and Wi-Fi
antenna if Wi-Fi function is available.)
Step 5: Change the memory and heating pad.
Step 6: Re-connect all the unplugged cables and
replace all removed screws in the order you
dismantled and complete.
Step 3: Move the PCB box outwards slightly as
shown (red arrow) and lay the PCB box
down on a flat surface.
Warning: If you force to move the PCB Box too far away
from the POS system, the connected cables inside the
system could be damaged.
How To Turn System Touchscreen
Please refer to the “How To Turn System Touchscreen”
section below on how to turn the primary touchscreen properly.
Slide a new M.2 2280 into
the M2. slot and fasten up the
screw to secure the cover.
Warning: If you force to turn not in
the direction you previously turned,
the internal structure of the POS
system could be damaged.
Important: Please turn the primary
touchscreen only in the direction
you previously turned.
You can turn the POS touchscreen either way. Heed that after you turn the
primary touchscreen to the rear side, you must turn the primary touchscreen
only in the direction you previously turned.
PA-J500 System Top View
In this example, the primary
touchscreen is to be turned
leftwards.
The primary touchscreen
has been turned as illustrated.
CAUTION! Danger of explosion may occur if the battery is replaced
incorrectly. Replace batteries only with the same or equivalent type
recommended by the manufacturer. Dispose the used batteries
according to the manufacturer’s instructions.
DIMM1
CPU
M2_M1
JPWRBTN1
1
JUSB7
1
USB7
M2_M2
M2_E1
13
13
JUSB1
15
JBAT1
1
JRST1
1
MDP2
DRW1
COM1COM2
31
JP3
USB1
USB2
USB-C
HDMI1
LAN1
DC_IN1
MDP1
M.2 M Key
M.2 M Key
M.2 E Key
M4
M3
M1M2
1
JPCMOS1
1
2
74 75
1
2
74
75
12
7475
JP1
JP2
JP1 USB Signal Selection
(for M2_E1) (default)
1
M2_E1-USB2.0 D+
1
JUSB1-USB2.0 D+
(for JUSB1)
1
(default)
1
Normal Clear CMOS
Data
JPCMOS1 Clear CMOS Data
Selection
JP3 Cash Drawer Voltage
Selection
1
24V
(default)
1
12V
JP2 USB Signal Selection
11
M2_E1-USB2.0 D- JUSB1-USB2.0 D-
(for M2_E1) (default) (for JUSB1)
CPU_FAN1
1
JSPK1
1
JMIC1 J24V_OUT1
1
JUSB9
11
JSYS_LED1
5
4
13
All Rights Reserved. Copyright 2023

X 1
X 1
X 1
X 1
If you discover any of the items below are damaged or lost,
please contact your vendor immediately.
X 1
PA-J500
This Quick Reference Guide
AC Power Cord
Driver DVD
Power Adaptor
All Right Reserved Copyright 2016
PA-6322
3
Specifications
322 PA-63
All Right Reserved Copyright 2015
Ver. Q5
All Rights Reserved. Copyright 2023
Packing Checklist
PA-J500
PA-J500 PA-J500
System View
Unit: mm
PA-J500
Quick
Reference
Guide
Front View Rear View
375.68
235.51
75
75 101.26
4-M4
REAR I/O
SIDE I/O
1st Dis. DC In LAN HDMI
USB
Type C
USB USB
COM2 COM1 DRW 2nd Dis.
LAN COM1
COM2
USB
Type C
USB 3.0
HDMI
DC In
2nd Display
Port
1st Display
Port
Power USB
DC OUT USB
DRW
(optional)
USB 2.0
Audio
Primary Display
System
CPU Support Intel®Core™ i5-1145G7E / i3-1115G4E /
Pentium®7505 (fanless) / Celeron®6305E (fanless)
Memory DDR4, 1 x 260-pin SO-DIMM (Max.up to 16GB)
Storage
Network 1 x RJ45, 10/ 100/1000 Mbps / 1 x M.2 (Key E, 2230)
System Weight
Dimensions (WxHxD)
Storage
1 x M.2 2242 / 1 x M.2 2280, SATA interface
I/O Ports
Rear I/O: 2 x USB 2.0 / 2 x USB 3.1 / 1 x USB Type-C
2 x RJ45 (all support 5V/12V selectable by jumper)
(RS-232 interface)
1 x Giga LAN (RJ45) for 10/100/1000 Mbps
1 x 4-pin DC power jack (4pin, DIN)
Add-ons
VFD kit, 20 columns x 2 lines STN LCD display
JIS I,II, ISO Track1+2+3 (USB interface)
Silicon Fingerprint Module (USB interface)
10.1” with P-cap touch
iButton module (USB interface)
2D: PDF417, QR Code, Micro QR, Data Matrix
Display
15.6”, TFT LCD (Resolution: 1366 x 768 or 1920 x 1080)
Brightness: 220 cd/m²
10.1” Monitor with Touch
Environment
1 x RJ11 (+12V or +24V selectable) (default at +24V)
Side I/O: USB 2.0
1 x M.2 2242 / 1 x M.2 2280
O.S. Support Windows 10
15.6”, 1366 x 768 or 1920 x 1080
2nd Display 10.1” Monitor with Touch
1 x 2W Speaker
1 x USB 2.0 or 1 x 24V Power USB (1A) or 1 x DC Out (1A)
Bezel-free P-CAP touch panel (USB interface)
Display
SATA
USB
Serial Ports
LAN
DC In
Customer Display
MSR
Fingerprint
2nd Display
iButton
Primary Display
CE / FCC
0°C ~ 35°C (32°F ~ 95°F)
-5°C ~ 60°C (23°F ~ 140°F)
20% ~ 90%
EMC & Safety
Operating Temp.
Storage Temp.
Humidity
Cash Drawer
Scanner
Option
2nd Display
Touchscreen
Wall Mount Type VESA 75 x 75 standard
3.6 kg
375.68 x 235.51 x 60.5 mm
USB7 Power
Button
Open up the cover from the right side of PA-J500 Panel PC as shown
and find the Side I/O USB7 and Power Button.
1 x Mini DP for Primary/ 2nd display(for Protech original display only)
1 x HDMI 1.4

PA-J500
High Performance 15.6” Panel PC
All Right Reserved Copyright 2012
The following messages are reminders for safety on how to protect your system from damages and extend a long life for the system.
1. Check the Cable Voltage
• Make sure the range of operating voltage between AC 100V ~ 240V. Otherwise, the system could be damaged.
2. Environmental Conditions
• Place your PA-J500 on a sturdy, level surface. Be sure to allow enough space to have easy access around the system.
• Avoid extremely hot or cold place to install the system.
• Avoid exposure to sunlight for a long period of time or in an airtight space.
• Avoid the system from any heating device or using it outdoors in a cold winter day.
• Bear in mind that the operating ambient temperature is from 0 ~ 35°C (32°F ~ 95°F).
• Avoid moving the system rapidly from a hot place to a cold place and vice versa as condensation may come from inside of system.
• Place PA-J500 in strong vibration(s) may cause hard disk failure.
• Don’t place the system close to any radio active device in case of signal interference.
3. Handling
• If the system isn’t fully in DOS mode, adjust BIOS setting as the instruction: Advanced Chipset Feature => Boot display => choose “LFP”.
• Avoid putting heavy objects on top of the system.
• Don’t turn the system upside down. This may cause the hard drive to malfunction.
• Don’t allow foreign objects to fall into this product.
• If water or other liquid spills into this product, unplug the power cord immediately.
4. Good Care
• When the outside of the case is stained, remove the stain with a neutral washing agent with a cloth.
• Never use strong agents such as benzene and thinner to clean the system.
• If heavy stains are present, moisten a cloth with diluted neutral washing agent or with alcohol and then wipe thoroughly
with a dry cloth.
• If dust has been accumulated on the outside, remove it by using a special made vacuum cleaner for computers.
• Don’t contact the surface of capacitive touch before entering operation system, or capacitive touch may have problems for electrostatics interface.
CAUTION! Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent ype recommended by
the manufacturer. Dispose of used batteries according to the manufacturer’s instructions.
WARNING! Some internal parts of the system may have high electrical voltage. And therefore we strongly recommend that
qualified engineers can open and disassemble the system. The LCD and Touchscreen are easily breakable, please handle them
with extra care.
All Rights Reserved. Copyright 2023
Easy Maintenance
Jumper Setting Safety Precatuion
Step 1: Unscrew M.2 2280 and follow the direction (red arrow)
to release the cover.
Step 2: Slide a new M.2 2280 into the M2. slot and fasten up the screw to secure the cover
and complete.
M.2 2280 Maintenance
Memory Maintenance
Unscrew M.2 2280 and follow
the red arrow to open the M.2
slot cover.
Slide a new M.2 2280 into
the M2. slot and fasten up the
screw to secure the cover.
Step 1: Release the 2 screws and unplug the DP cable
from the I/O Ports.
Step 2: Follow the directions (red arrows) below to
separate PCB Box from the touchscreen of
Panel PC.
Step 3: Unfasten 5 screws as shown:
Unfasten 5 screws.
Step 4: Move the PCB box outwards slightly as shown
(red arrow) and lay the PCB box down on a flat
surface.
Warning: If you force to move the PCB Box too far away
from PPC, the connected cables inside could be damaged.
Step 5: Open the cover and unplug all the connected cables.
Step 6: Change the memory and heating pad.
Step 7: Re-connect all the unplugged cables and replace all
removed screws in the order you dismantled and
complete.
CAUTION! Danger of explosion may occur if the battery is replaced
incorrectly. Replace batteries only with the same or equivalent type
recommended by the manufacturer. Dispose the used batteries
according to the manufacturer’s instructions.
DIMM1
CPU
M2_M1
JPWRBTN1
1
JUSB7
1
USB7
M2_M2
M2_E1
13
13
JUSB1
15
JBAT1
1
JRST1
1
MDP2
DRW1
COM1COM2
31
JP3
USB1
USB2
USB-C
HDMI1
LAN1
DC_IN1
MDP1
M.2 M Key
M.2 M Key
M.2 E Key
M4
M3
M1M2
1
JPCMOS1
1
2
74 75
1
2
74
75
12
7475
JP1
JP2
JP1 USB Signal Selection
(for M2_E1) (default)
1
M2_E1-USB2.0 D+
1
JUSB1-USB2.0 D+
(for JUSB1)
1
(default)
1
Normal Clear CMOS
Data
JPCMOS1 Clear CMOS Data
Selection
JP3 Cash Drawer Voltage
Selection
1
24V
(default)
1
12V
JP2 USB Signal Selection
11
M2_E1-USB2.0 D- JUSB1-USB2.0 D-
(for M2_E1) (default) (for JUSB1)
CPU_FAN1
1
JSPK1
1
JMIC1 J24V_OUT1
1
JUSB9
11
JSYS_LED1
5
4
13