RADVision SCOPIA XT4000 Series User manual

User Guide
Version 3.1
For Solution 7.7, 8.0
SCOPIA XT4000 Series

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User Guide for SCOPIA XT4000 Series Version 3.1, September 20, 2012
http://www.radvision.com
RADVISION | User Guide for SCOPIA XT4000 Series Version 3.1

1About the SCOPIA XT Series
2Getting Started
Using the XT Remote Control Unit.....................................................................3
Pairing an XT Remote Control Unit with a XT Codec Unit.................................... 5
Installing and Activating your SCOPIA XT Series..................................................... 7
Switching on the SCOPIA XT Series.................................................................... 7
Accessing SCOPIA XT Series Web Interface...........................................................9
Performing Basic Configuration.......................................................................10
Setting the System Name and Language.......................................................10
Adjusting the Image Position....................................................................12
Configuring Network Settings................................................................... 13
Configuring Gatekeeper Settings............................................................... 15
Remotely Setting the Interface Language...........................................................16
Activating the Screen Saver...........................................................................17
Managing the Phone Book.............................................................................17
Adding Contacts from the Endpoint............................................................ 18
Remotely Adding and Modifying Contacts in the Phone Book...............................18
Searching for a Contact in the Phone Book....................................................20
Modifying a Contact in the Phone Book........................................................21
Deleting a Contact from the Phone Book......................................................22
TableofContents
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3TailoringYourUser Experience
Setting Call Answering Preferences..................................................................24
Confirming Call Disconnections.......................................................................25
Enabling Do Not Disturb............................................................................... 26
Blocking Video Input by Default......................................................................27
4Preparing for a Video Call or Videoconference
Saving a Camera Position..............................................................................29
Saving a Camera Position from the Web Interface.................................................31
Sharing Content ........................................................................................32
Connecting a Computer..........................................................................33
Selecting the Computer Display Resolution................................................... 34
Start Sharing Content Automatically...........................................................35
Sharing Content in the Local Conference Room.............................................. 36
Sharing Content during a Call...................................................................37
About Video Layouts................................................................................... 38
About Video Layouts in the SCOPIA XT Series Using One Monitor.......................... 39
About Video Layouts in the SCOPIA XT Series Using Two Monitors......................... 40
What You Should Know About Participating in a Video Call...................................... 43
About Securing Your Calls and Videoconferences..................................................43
5Making Calls
Dialing a Number Directly from the Endpoint...................................................... 44
Dialing a Number from the SCOPIA XT Series Web Interface..................................... 47
Answering and Ending a Video Call.................................................................. 48
Changing the Video Layout During the Call......................................................... 49
6Making VideoconferenceCalls
Starting a Videoconference...........................................................................51
Remotely Setting an End Time for the Videoconference..........................................52
Changing the Video Layout from the SCOPIA XT Series MCU Edition............................ 52
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Moderating the Videoconference from the SCOPIA XT Series MCU Edition..................... 53
Joining a Videoconference............................................................................55
Managing the Videoconference from an SCOPIA XT Series Endpoint.............................56
Ending a Videoconference.............................................................................57
7Managing Callsand Videoconferences
Blocking Video From the SCOPIA XT Series..........................................................59
Managing the Audio.................................................................................... 59
Adjusting the System or Ringing Volume...................................................... 60
Muting the Microphone Pod..................................................................... 60
Blocking Incoming Calls................................................................................61
8Troubleshooting
Viewing System Information for Customer Support................................................62
Resolving Monitor Display Problems..................................................................64
Resolving Problems with PC Presentations..........................................................65
Resolving XT Remote Control Unit Problems....................................................... 65
Restoring Default User Settings...................................................................... 65
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The SCOPIA XT Series is a room system endpoint which incorporates state-of-the-art video
technology for high definition (HD) conferencing, including support for dual stream HD video,
high quality data sharing, high quality full band audio and a high capacity embedded MCU to
host videoconferences (selected models).
The SCOPIA XT Series covers a number of different models:
•SCOPIA XT1000 Piccolo
Experience cost-effective true HD 720p videoconferencing at 30 frames per second (fps)
with the SCOPIA XT1000 Piccolo. The wide angle Pan-Tilt-Zoom (PTZ) camera captures the
whole conference room, while 5x zoom offers focus on individuals and details.
The SCOPIA XT1000 Piccolo supports high-resolution PC data sharing at 30fps, enabling
presentations and video clips to be shared at high quality.
The SCOPIA XT1000 Piccolo provides full band audio encoding to ensure clear audio
transmission with crisp quality. The 3-way Microphone Pod provides superb signal-to-noise
ratios.
•SCOPIA XT4000 Series
Experience cost-effective true HD 720p videoconferencing at 60 frames per second (fps)
with the SCOPIA XT4000 Series. Designed for small meeting rooms, this innovative system
combines dual 720p/60fps video, which allows presentations and video clips to be shared
in high quality. The wide angle PTZ camera captures the whole conference room.
To maintain high quality video and audio, the SCOPIA XT4000 Series uses H.264 Scalable
Video Coding Technology (SVC). The SCOPIA XT4000 Series ensures high quality audio even
during poor network conditions, using its 48 kHz sampling rate (full band) audio encoding
capability.
•SCOPIA XT1200
The SCOPIA XT1200 supports two full HD 1080p video streams as standard, delivered at
30fps. The high quality camera features PTZ with 10x optical zoom for powerful viewing
options, and an additional 4x digital zoom. The second video stream can be used with an
additional 1080p camera for visual coverage or with a PC for data sharing, at 1080p
delivered at 30fps. The 3-way Microphone Pod provides superb signal-to-noise ratios. You
can also add a second microphone for unparalleled large room coverage.
•SCOPIA XT Telepresence
1AbouttheSCOPIAXTSeries
RADVISION | User Guide for SCOPIA XT4000 Series Version 3.1 About the SCOPIA XT Series | 1

Experience the immersive feeling of telepresence using the SCOPIA XT Telepresence
Platform. To give the feeling of an in-person meeting, the SCOPIA XT Telepresence
incorporates state-of-the-art technology and support for:
–Full HD 1080p 30/60 fps video in each of the three cameras
–20 kHz full band audio with 48 kHz sampling rate
–1080p 30/60fps PC data sharing
•SCOPIA XT5000 Series
The SCOPIA XT5000 Series is the latest product of the SCOPIA XT Series which sets the
standard for an exceptional conferencing experience: HD 1080p with 48 kHz sampling rate
and 60fps for live video and PC data sharing. The SCOPIA XT5000 is designed for an end
user and is very easy to setup and control.
The 3-way Microphone Pod provides superb signal-to-noise ratios. You can also add a
second microphone for unparalleled large room coverage.
For an even better experience, the SCOPIA XT Series is enabled for Multi-Touch control via the
Apple iPad (selected models).
The XT5000 and SCOPIA XT1200 can also host HD continuous presence videoconferences with
their built-in MCU. Depending on your deployment, you can host videoconferences either with
other H.323 and SIP endpoints, or you can extend participants to include both H.323/SIP
endpoints and SCOPIA Desktop Clients:
•SCOPIA XT Series MCU Edition
This features your chosen XT Series model with the ability to host videoconferences with
standard H.323 and SIP endpoints. You can choose a license of up to 4 or 9 participants.
•SCOPIA XT Series SMB Edition
This edition features your chosen XT Series model with the ability to host
videoconferences with both H.323/SIP endpoints and/or SCOPIA Desktop Clients. It
includes the software of the SCOPIA XT Desktop Server which must be deployed in the
DMZ. In this deployment, you can choose a license that allows videoconferences with up
to either 4 or 9 participants.
Note If your license allows 9 participants, you can include up to 8 remote endpoints.
If any participants in the videoconference connect from SCOPIA Desktop Clients (PC
or mobile), you can include up to 7 remote endpoints, since one port is reserved for
connecting to the SCOPIA Desktop Server.
For more information on the SMB Solution deployment, see Features of the Small Medium
Business Solution for Videoconferencing.
RADVISION | User Guide for SCOPIA XT4000 Series Version 3.1 About the SCOPIA XT Series | 2

Congratulations on your purchase of the SCOPIA XT Series. To get started with video calls and
videoconferences, activate the product and use the quick setup wizard to configure the basic
settings of the unit.
•Using the XT Remote Control Unit......................................................... page 3
•Installing and Activating your SCOPIA XT Series......................................... page 7
•Switching on the SCOPIA XT Series........................................................ page 7
•Accessing SCOPIA XT Series Web Interface............................................... page 9
•Performing Basic Configuration........................................................... page 10
•Remotely Setting the Interface Language............................................... page 16
•Activating the Screen Saver............................................................... page 17
•Managing the Phone Book................................................................. page 17
UsingtheXTRemote ControlUnit
This section explains how to use the XT Remote Control Unit and lists the function of each
key.
Figure 2-2 on page 4 describes the functions of the XT Remote Control Unit.
2GettingStarted
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Figure 2-2 The XT Remote Control Unit
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Use the XT Remote Control Unit to navigate through system menus, as follows:
•Scroll through menus and options using the arrow keys and pressing the ok key.
Note Use the ok key to select an item or a specific option, such as when choosing the
interface language. If there are less than 5 options in a list, press ok repeatedly to
scroll through the options.
•Use the XT Remote Control Unit keypad to enter letters and digits. The current input
method is displayed in the field you are in:
The default input method is abc1: you must press the required character key on the XT
Remote Control Unit repeatedly before entering a digit. To enter text in the XT Series
interface, scroll to the input field and enter the required characters.
You can also select another input method that best suits the type of information you want
to enter by pressing while the cursor is in the input field. The input methods are
displayed. Press repeatedly to switch between ABC, abc, or 123 input methods.
Pairing anXTRemote ControlUnit withaXT CodecUnit
Multiple XT Codec Units can be set up in the conference room and controlled with different XT
Remote Control Units.
Each XT Remote Control Unit is dedicated to one XT Codec Unit by pairing them. This is done
by configuring the same numeric code in your XT Remote Control Unit and the system
software.
An XT Remote Control Unit is configured with code 01 by default.
Before you begin
Decide what numeric code you want to use for your monitor and the XT Codec Unit. You can
choose any value between 1-99.
Procedure
Step 1 Access the general settings, as follows:
•From the web interface, navigate to:
Basic Settings > General.
•From the endpoint itself, access the Main menu and navigate to:
Configure > General.
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Figure 2-4 Setting the XT Remote Control Unit Code
Step 2 Enter the numeric code in the Remote control code field. You can choose any value between
1-99.
Step 3 In the web interface, select Save.
Note From the endpoint interface, it is saved automatically.
Step 4 On the XT Remote Control Unit, press the and simultaneously.
The On/Off key on the XT Remote Control Unit turns red.
Figure 2-5 Setting the code on the XT Remote Control Unit
Step 5 Using the keypad, type the number you just entered in the Remote control code field.
Note You must always use two digits for a code. For example, to set the code to “1”,
enter “01”.
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The code of the XT Remote Control Unit is changed and the Remote Control icon with the
new Remote Control code appear at the top-right corner of the screen:
Note The code and icon do not appear when the default code, 01, is used.
Step 6 In the web interface, select Finish.
Note From the endpoint interface, your changes are automatically saved.
Installing andActivatingyourSCOPIAXT Series
For installation and product activation of the SCOPIA XT Series, consult the documentation
enclosed in the delivery package:
•SCOPIA XT Series Quick Setup Guide
•SCOPIA XT Series Safety Instructions leaflet
•SCOPIA XT Series Installation Guide
The Quick Setup Guide explains the simplest configuration necessary for the system to work
properly.
Your system administrator may have customized certain features described in this guide to
suit the environment of your company. Ask your service administrator for details on your
system’s customization.
Switchingonthe SCOPIAXTSeries
After switching on the SCOPIA XT Series, the Main menu appears and you can do the following:
•Make audio and video calls
•View contacts in the phone book
•Start sharing content from your computer
•Adjust the camera position. You can also store the position to retrieve it later.
•Perform basic configuration, such as setting the interface language
•Set your preferences, such as activating the Do Not Disturb feature
•Check the system status
You navigate SCOPIA XT Series menus using arrow keys and pressing the OK key on the XT
Remote Control Unit (for details, see “Using the XT Remote Control Unit” on page 3).
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Procedure
Step 1 Verify that the LED on the front panel of the XT Codec Unit is blinking.
Step 2 Turn on the XT Codec Unit by pressing the On/Off key on the XT Remote Control Unit.
Step 3 The system home page appears on the monitors, and you can access the following:
•Call—making audio and video calls
•Contacts—access to the phonebook
•Present—start sharing content from your computer
•Control Camera—adjust camera position
•Configure—perform basic configuration and check the system status
Note When you access the system for the first time, the Quick Setup wizard is displayed;
otherwise the Main menu appears.
Figure 2-6 Main menu
Step 4 Select one of the options using the arrow keys of the XT Remote Control Unit.
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Accessing SCOPIAXT SeriesWebInterface
This procedure describes how to access the SCOPIA XT Series web interface. The SCOPIA XT
Series supports the following internet browsers:
•Internet Explorer version 7 or later
•Google Chrome version 11 or later
•Mozilla Firefox version 3.6 or later
•Apple Safari version 5 or later
•Opera version 11 or later
Procedure
Step 1 Open any of the supported internet browsers and enter the XT Codec Unit IP address.
For example, http://192.168.185.25/.
The SCOPIA XT Series login page opens.
Figure 2-7 Logging into the SCOPIA XT Series web interface
Step 2 Enter the username and password.
The default credentials for remote access are:
•Username - Admin
•Password - 1234
Note We recommend changing the default credentials after logging in for the first time,
as described in the Administrator Guide.
Step 3 (Optional) Select the web interface language from the Language list.
Step 4 Select Login.
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Performing BasicConfiguration
During this configuration you define some basic settings for your SCOPIA XT Series, such as the
system's language, the name of this endpoint, and network settings.
Note Your system administrator might already have set these parameters for you. If your
administrator set up password protection, you need the PIN number before continuing with
the configuration.
In addition to fresh installations, you need to use the quick setup wizard after restoring
default settings and re-installing software.
The quick setup wizard guides you through these basic configuration tasks:
Figure 2-8 Accessing the Quick Setup
•Setting the System Name and Language................................................. page 10
•Adjusting the Image Position.............................................................. page 12
•Configuring Network Settings............................................................. page 13
•Configuring Gatekeeper Settings......................................................... page 15
The tasks appear in this section in the order they are presented in the quick setup wizard.
The quick setup wizard automatically appears when you turn the Quick SetupXT Codec Unit
on for the first time. If the quick setup wizard is not displayed automatically, select Configure
> Quick Setup from the Main Menu.
Setting theSystem Name andLanguage
You can select the name of your XT Codec Unit, to be displayed on the monitors participating
in the videoconference call (for example: Hong-Kong, or 9th-Floor-Room, or NY-Office).
You can also select the country in which the system is located and the language in which the
system menus are displayed.
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Before you begin
Turn on the SCOPIA XT Series unit to start the quick setup wizard.
or
If the quick setup wizard is not displayed automatically, select Configure > Quick Setup from
the Main menu (Figure 2-8 on page 10).
Note After initial setup, you can modify these settings by selecting Configure > General >
Language from the Main menu.
Procedure
Step 1 Enter the name of the SCOPIA XT Series in the System Name field using the alphanumeric
keys of the XT Remote Control Unit (for more information, see “Using the XT Remote Control
Unit” on page 3).
Figure 2-9 Setting Country and Language
Step 2 Select the required country from the Country list using the arrow keys and press .
The system menu and the Language field automatically change to the language used in the
selected country.
Step 3 If you want to change the language of the system menus, select Language and press . The
list of languages is displayed. Scroll to the preferred language and press .
Step 4 Continue with one of the following:
•To adjust the image on your monitor, select Next and continue with “Adjusting the Image
Position” on page 12.
•To exit the quick setup wizard, select Close.
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AdjustingtheImage Position
If your monitor does not center the image correctly, perform this procedure.
Before you begin
This procedure is performed as part of the Quick Setup Wizard, after “Setting the System
Name and Language” on page 10.
Start the Quick Setup Wizard by selecting Configure > Quick Setup from the Main menu.
Note This can be done from the endpoint itself only.
Procedure
Step 1 Examine the image on the monitor to decide if you need to adjust the image position.
The triangles in the top left corner and bottom right corner must be fully visible so that the
white border of the triangle is fully visible on all sides.
If the image is centered correctly, skip this procedure and select Next.
Figure 2-10 Examining the image position
Step 2 Press 1to align the top left corner.
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Figure 2-11 Adjusting the image position
Step 3 Use the arrow keys on the XT Remote Control Unit to position the image, and then press OK.
Step 4 Press 2to align the bottom right corner.
Step 5 Use the arrow keys on the XT Remote Control Unit to position the image, and then press OK.
Step 6 Continue with one of the following:
•To configure network settings, select Next and continue with “Configuring Network
Settings” on page 13.
•To exit the quick setup wizard, select Close.
ConfiguringNetwork Settings
This procedure describes how to set up the network settings and the IP address the system
uses for placing a call.
Consult with your network administrator to configure these fields.
Note If you are modifying the network settings after initial setup, navigate to Configure > Network
> GLAN 1 from the Main menu.
Before you begin
This procedure is performed as part of the Quick Setup Wizard, after “Adjusting the Image
Position” on page 12.
Start the Quick Setup Wizard by selecting Configure > Quick Setup from the Main menu.
RADVISION | User Guide for SCOPIA XT4000 Series Version 3.1 Getting Started | 13

Procedure
Step 1 Press and select one of the following from the IP Address Mode list:
•Automatic: (Default) Select this option if the system gets its IP address automatically
(using DCHP).
The IP address, SubNet mask, Gateway, and DNS fields appear as read-only. See Table
2-1 on page 15 for a description of these fields.
•Manual: Select this option if you require a static public IP address. This is required, for
example, if the XT5000 Series is connected directly to the Internet, without any address
translation. Enter the fields as described in Table 2-1 on page 15.
Figure 2-12 Defining IP Settings
Step 2 If you selected Manual, configure the following, as instructed by the system administrator:
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Table 2-1 Configuring IP addresses
Field Name Description
IP address Enter the system static IP address here, used for accessing and
managing the system.
If the system retrieves its IP address automatically, this field
displays the IP address assigned to the system.
SubNet mask Enter the subnet mask associated with the IP address.
If the system retrieves its IP address automatically, this field
displays the subnet mask that has been assigned.
Gateway Enter the default gateway static IP address. The gateway is used to
route information between two subnets, for example, between the
headquarters and a partner site.
If the system gets its IP address automatically, this field displays the
gateway IP address assigned to the system.
DNS Enter the DNS server IP address. The DNS server in your network
resolves domain names in your network and translates them into IP
addresses.
If the system gets its IP address automatically, this field displays the
assigned DNS server IP address.
Step 3 Continue with one of the following:
•To configure your gatekeeper's settings, select Next and continue with “Configuring
Gatekeeper Settings” on page 15.
•To exit the quick setup wizard, select Close.
ConfiguringGatekeeper Settings
Gatekeepers are used to manage and route endpoint-initiated calls and point-to-point calls
(H.323). If your SCOPIA XT Series works in conjunction with a gatekeeper, configure
gatekeeper-related settings as described in this procedure.
This procedure completes the basic system configuration.
Before you begin
This procedure is performed as part of the basic configuration after “Configuring Network
Settings” on page 13. Consult with your network administrator to configure these fields.
Start the Quick Setup Wizard by selecting Configure > Quick Setup from the Main menu.
Note If you are modifying these settings after initial setup, navigate to Configure > Network >
H.323 from the Main menu.
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