RADVision Scopia XT5000 Series Service manual

Scopia XT5000 Endpoint with
Embedded Server for IP Office
Administrator Guide
Version 3.2
For Avaya IP Office 8.1
3.2

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Administrator Guide for Scopia XT5000 Endpoint with
Embedded Server for IP Office Version 3.2, June 3,
2013
http://www.radvision.com
Administrator Guide for Scopia XT5000 Endpoint with Embedded
Server for IP Office Version 3.2 Notices | 2

Table of Contents
Chapter 1: About the Scopia XT Endpoint for IP Office
Technical Specifications ...................................................................................................................................7
Chapter 2: Planning the Topology of the Scopia XT Endpoint for IP Office Deployment
About the Scopia XT Endpoint for IP Office Embedded MCU .......................................................................11
Planning the Topology of Scopia XT Endpoint for IP Office with Scopia XT Desktop ...................................12
Planning NAT and Firewall Traversal with Scopia XT Endpoint for IP Office ................................................13
Supporting ISDN Connectivity ........................................................................................................................15
Implementing External API Control ................................................................................................................16
Implementing Port Security for the Scopia XT Endpoint for IP Office ............................................................17
Ports to Open on the XT Endpoint ......................................................................................................17
Configuring the TCP or UDP Port Range on the Scopia XT Endpoint for IP Office .......................... 20
Chapter 3: Getting Started with Managing the XT Endpoint
Initial Workflow for Administrators ..................................................................................................................22
Managing your XT Endpoint from the Web Interface .....................................................................................24
Accessing XT Endpoint Web Interface ...............................................................................................24
Enabling Remote Management on the Scopia XT Endpoint for IP Office ..........................................25
Configuring Remote Upgrade Settings ...............................................................................................27
Managing your XT Endpoint Locally from the Endpoint .................................................................................29
Accessing the Main Menu of the XT Endpoint ................................................................................... 29
Using the XT Remote Control Unit .....................................................................................................30
Pairing an XT Remote Control Unit with a XT Codec Unit .......................................................33
Maintaining the XT Endpoint Locally from the Endpoint .................................................................... 35
Chapter 4: Initial Configuration
Registering and Enabling your Scopia XT Endpoint for IP Office license ......................................................38
Registering the Scopia XT Endpoint for IP Office to Obtain a License Key .......................................38
Installing and Enabling Licenses which Extend System Functionality ...............................................39
Remotely Enabling the License from the Web Interface ....................................................................40
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Enabling the License from the Scopia XT Endpoint for IP Office .......................................................43
Performing Basic Configuration ......................................................................................................................44
Accessing the Quick Setup Procedure ...............................................................................................45
Setting the System Name and Language .................................................................................46
Adjusting the Image Position ....................................................................................................48
Configuring Network Settings ...................................................................................................49
Configuring Gatekeeper Settings ..............................................................................................51
Setting Basic System Information .......................................................................................................52
Remotely Setting the System Name and Language ................................................................ 53
Modifying the System's Name on the Titlebar ................................................................54
Setting Date and Time ..............................................................................................................57
Setting the Time Zone ...............................................................................................................58
Remotely Setting Regional Information ....................................................................................59
Configuring the Screen Saver to Start Automatically ...............................................................61
Registering the XT Endpoint to IP Office ........................................................................................................61
Configuring Video Connections ......................................................................................................................64
Configuring the Camera Connection ..................................................................................................64
Setting up the Monitor Display Modes ................................................................................................68
Configuring Audio Connections ......................................................................................................................73
Configuring the Microphone ............................................................................................................... 74
Configuring Analog Audio Connections ..............................................................................................75
Configuring the Echo Canceller ..........................................................................................................77
Configuring Audio Outputs ..................................................................................................................79
Configuring Network Settings .........................................................................................................................81
Configuring GLAN Use .......................................................................................................................81
Configuring IP Addresses .........................................................................................................81
Configuring Network Connectivity .............................................................................................84
Enabling NAT and Firewall Traversal with Scopia XT Endpoint for IP Office ..........................86
Determining the Priority of Audio versus Video Quality ............................................................88
Registering the Scopia XT Endpoint for IP Office with a Gatekeeper ................................................89
Configuring Call Settings ....................................................................................................................92
Configuring Scopia XT Endpoint for IP Office to use an LDAP Directory ..........................................96
Chapter 5: Securing your Scopia XT Endpoint for IP Office
Securing Connections to the XT Endpoint Using TLS ................................................................................. 100
Generating a Certificate Signing Request for XT Endpoint ..............................................................101
Uploading XT Endpoint Certificates ..................................................................................................103
Backing Up and Restoring XT Endpoint Certificates ........................................................................105
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Deleting XT Endpoint Certificates .....................................................................................................106
Enabling the TLS Connection in XT Endpoint ..................................................................................107
Enabling Encryption for Videoconferences .................................................................................................. 109
Chapter 6: Maintaining the Scopia XT Endpoint for IP Office
Setting the Administrator PIN Code for the XT Endpoint .............................................................................112
Setting the User PIN Code for the Scopia XT Endpoint for IP Office .......................................................... 113
Modifying the Username and Password for the XT Endpoint Web Interface ...............................................114
Preparing for a Video Call or Videoconference ............................................................................................116
Saving a Camera Position ................................................................................................................116
Saving a Camera Position from the Web Interface ..........................................................................118
Setting Your Recording Preferences ................................................................................................119
Setting a Time Limit for Videoconferences .......................................................................................121
Updating Software for Scopia XT Endpoint for IP Office ............................................................................. 123
Configuring Remote Upgrade Settings .............................................................................................123
Upgrading the Software Using a PC .................................................................................................125
Upgrading the Scopia XT Endpoint for IP Office Software Using a USB Drive ...............................127
Chapter 7: Troubleshooting the Scopia XT Endpoint for IP Office
Viewing System Information for Customer Support .....................................................................................129
Resolving Problems Connecting Calls .........................................................................................................131
Resolving Problems with Audio ....................................................................................................................132
Echo Cancelling on HDMI Monitors ............................................................................................................. 134
Resolving Monitor Display Problems ............................................................................................................136
Resolving Lip Sync Problem .........................................................................................................................140
Resolving Camera Issues .............................................................................................................................142
Resolving IP Address Problems ...................................................................................................................144
Resolving Problems with PC Presentations .................................................................................................146
Resolving XT Remote Control Unit Problems ..............................................................................................146
Resolving Problems with Displaying Video ..................................................................................................147
How to Retrieve Scopia XT Endpoint for IP Office Logs ..............................................................................149
Retrieving Network Traffic Logs ....................................................................................................... 149
Retrieving System Logs ....................................................................................................................150
USB Software Upgrade Failure ....................................................................................................................151
Restoring Default User Settings ...................................................................................................................152
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Chapter 1 | About the Scopia XT Endpoint
for IP Office
The Scopia XT Endpoint for IP Office incorporates state-of-the-art video technology for high definition (HD)
conferencing, allowing you to locally host videoconferences with the built-in MCU. Videoconferences can include a
variety of different endpoints: H.323, SIP, Scopia XT Desktop clients and Scopia Mobile clients (with the Scopia XT
Desktop Server), and ISDN endpoints (via Scopia 100 Gateway).
Avaya IP Office connects to the Scopia XT Endpoint for IP Office as a SIP server, allowing to host videoconferences
and add Avaya endpoints to videoconferences. Figure 1: A typical Scopia XT Endpoint for IP Office deployment on
page 6 shows a typical deployment integrating Scopia XT Endpoint for IP Office with Avaya IP Office.
You can use the Scopia XT Endpoint for IP Office as an MCU only, or as an endpoint by connecting a monitor,
camera, and microphone.
Figure 1: A typical Scopia XT Endpoint for IP Office deployment
This section provides an overview of the general features and capabilities available in the Scopia XT Endpoint for IP
Office:
Important:
If you do not register to IP Office, you cannot host videoconferences or use the full functionality of the system. See
Registering the XT Endpoint to IP Office on page 61 for details.
•Ability to host videoconferences locally with a high-capacity embedded MCU, without requiring an external
MCU deployment.
•Excellent video quality, with resolutions of 720p, and up to 1080p at an unprecedented 60 frames per second
(fps), depending on the license.
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•Support for dual HD video streams, allowing presentations and video clips to be shared in resolutions of up to
1080p 60 fps, depending on the license.
This includes either video input from two cameras, or one video stream from the camera, and one presentation
stream from the PC.
•Allows to easily share data and presentations with third-party endpoints.
•DVD-quality audio with up to 48 kHz sampling rate audio encoding capability. The sampling rate is a measure
of the accuracy of the audio when it is digitized. As the frequency with which the audio data is collected, or
"sampled", increases, so does the audio quality.
Audio input is provided with a dedicated 3-way Microphone Pod.
•High quality video and audio even with limited bandwidth or poor network conditions, by using two compression
methods:
–H.264 Scalable Video Coding Technology (SVC).
SVC dramatically increases error resiliency and video quality without the need for higher bandwidth. It is
especially effective over networks with high packet loss (like wireless networks) which deliver low quality
video.
–H.246 High Profile, which is a video compression standard used for bandwidth efficiency. This allows
quality video at much lower bit rates.
•Ability to record videoconferences .
•For an even better experience, Scopia Control enables you to select and control the camera for the
videoconference, by using the pan, tilt, and zoom features, and place a call using the intuitive touch interface of
an Apple®iPad®.
•Secure point-to-point video calls and videoconferences, via encrypted connections or using TLS certificates.
You can have up to three remote encrypted participants in a videoconference.
Important:
Using encryption is subject to local regulation. In some countries it is restricted or limited for usage. For more
information, consult your local reseller.
Technical Specifications
This section details the system specifications of the Scopia XT Endpoint for IP Office you purchased.
Refer to this data when preparing system setup and afterwards as a means of verifying that the
environment still complies with these requirements:
•For physical details of the system, such as the power requirements and weight of each component,
see Table 1: Physical device specifications on page 8.
•For specific video, audio, and control features of the system, such as supported codecs and web
browsers, see Table 2: Video, audio and control capabilities on page 8.
•For network information of the system, such as network interface cards, see Table 3: Network and
security capabilities on page 10.
Table 1: Physical device specifications on page 8 refers to the physical details of the device.
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Table 1: Physical device specifications
Scopia XT Endpoint for IP Office
System power requirements 100-240 VAC, 50/60 Hz, 1.8 A Max. for XT Codec
Unit and AC direct for the monitor
Maximum power consumption 100W, AC input 115VA (341 BTU/hr) at 40°C
Operating temperature 0°C to 40°C (32°F to 104°F)
Relative humidity 5% to 90% non-condensing
Storage temperature -40°C to 70°C (-40°F to 158°F), ambient
Physical dimensions and Net Weight Height: 49.5cm (19.5"), Width: 54cm (21.5"); Depth
25cm (9.9")
Weight: 10 kg (22.1 lb)
Camera
Physical dimensions and Net weight
Height: 15.2cm (6.0"), Width: 25cm (9.8"); Depth
13.5cm (5.3")
Weight: 1.6 kg (3.5 lb)
Microphone Pod
Physical dimensions and Net weight
Diameter: 14cm (5.5"), Weight: 0.3 kg (0.7 lb)
Microphone Pod capabilities 3-way Microphone Pod:
360º range
Up to 2 cascaded pods
Frequency response: 50 – 22,000 Hz
Table 2: Video, audio and control capabilities on page 8 lists the protocols and software
requirements.
Table 2: Video, audio and control capabilities
Scopia XT Endpoint for IP Office
Signaling protocols H.323, SIP, ISDN (in conjunction with Scopia Gateway)
Video codecs H.263, H.263+, H.263++,H.264, H.264 SVC, H.264 High Profile, H.264
High Profile SVC
Dual video H.239 (H.323); BFCP (SIP)
HDMI input formats 1920 x 1080 @ 25, 30, 50, 60fps (optional)
1280 x 720 @ 25, 30, 50, 60fps
720 x 576 @ 50fps
720 x 480 @ 60fps
640 x 480 @ 60fps
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Scopia XT Endpoint for IP Office
Live video resolution 1920 X 1080 @ 25, 30, 50, 60fps: HD1080p25, 30, 50, 60 (optional)
1280 x 720 @ 25, 30, 50, 60fps: HD720p25, 30, 50, 60
1024 x 576 @ 25, 30fps: w576p
768 x 448 @ 25, 30fps: w448p
704 x 576 @ 25, 30fps: 4CIF
704 x 480 @ 25, 30fps: 4SIF
576 x 336 @ 25, 30fps
512 x 288 @ 25, 30fps: wCIF
400 x 224 @ 25, 30fps
352 x 288 @ 25, 30fps: CIF
352 x 240 @ 25, 30fps: SIF
Presentation video resolution 1920 x 1080 @ 25, 30, 50, 60fps (optional)
1440 x 900 @ 60fps: WSXGA
1280 x 1024 @ 60fps: SXGA
1280 x 720 @ 25, 30, 50, 60fps
1280 x 768 @ 60fps: WXGA
1024 x 768 @ 60fps: XGA
800 x 600 @ 60fps: SVGA
640 x 480 @ 60fps: VGA
HDMI output formats 1920 x 1080 @ 25, 30, 50, 60fps (optional)
1280 x 720 @ 50, 60fps
Video bandwidth Up to 12Mbps for a multipoint call (optional)
Up to 6Mbps for 1080p in a point-to-point call (with license; otherwise
720p)
Camera resolution Up to 1080p 60fps
Audio codecs G.711, G.722, G.722.1, G.722.1 Annex C, G.719, AAC-LD (G.728,
G.729A optional)
Web browser support •Internet Explorer version 8 or later
•Google Chrome version 11 or later
•Mozilla Firefox version 3.6 or later
•Apple Safari version 5 or later
•Opera version 11 or later
Table 3: Network and security capabilities on page 10 lists the XT Endpoint's network interface and
firewall traversal information.
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Server for IP Office Version 3.2 About the Scopia XT Endpoint for IP Office | 9

Table 3: Network and security capabilities
Scopia XT Endpoint for IP Office
Network Interfaces 2 x 10/100/1000 Base-T full-duplex (RJ-45)
2nd GLAN enabled by default
Firewall Traversal Auto NAT discovery HTTP and STUN
H.460.18, H.460.19
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Chapter 2 | Planning the Topology of the
Scopia XT Endpoint for IP Office
Deployment
There are a number of ways that the Scopia XT Endpoint for IP Office can be deployed in a network, depending on
whether you use it as a room system endpoint or a conference hosting system, and the type of the endpoints
connecting to the unit.
Navigation
•About the Scopia XT Endpoint for IP Office Embedded MCU on page 11
•Planning the Topology of Scopia XT Endpoint for IP Office with Scopia XT Desktop on page 12
•Planning NAT and Firewall Traversal with Scopia XT Endpoint for IP Office on page 13
•Supporting ISDN Connectivity on page 15
•Implementing External API Control on page 16
•Implementing Port Security for the Scopia XT Endpoint for IP Office on page 17
About the Scopia XT Endpoint for IP Office Embedded MCU
The Scopia XT Endpoint for IP Office includes an embedded MCU, allowing XT Endpoint to host
videoconferences locally, with up to 9 participants (1 Local and 8 Remote).
If you do not register to IP Office, you cannot host videoconferences or use the full functionality of the
system.
The embedded MCU can host both standard definition (SD) and high definition (HD) endpoints
simultaneously (see Table 4: Video capabilities for participants hosted by Scopia XT Endpoint for IP
Office on page 12 for details):
•The MCU processes video streams from all endpoints to ensure the video displays correctly for all
possible layouts, regardless of the endpoint resolution or picture format.
•The presence of SD endpoints does not affect the quality received by HD endpoints. SD endpoints
receive SD video streams and HD endpoints receive HD video streams.
•Both wide-screen (16:9) and standard formats (4:3) are incorporated into the continuous presence
(CP) video layout.
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Table 4: Video capabilities for participants hosted by Scopia XT Endpoint for IP Office
Maximum Resolution XT Endpoint
Displayed and transmitted resolution (max) 720p (can be upgraded to 1080p)
Resolution of single participant's video in layout
(max) 448p
Important:
The capabilities depend on the selected CP layout.
If the Scopia XT Endpoint for IP Office is used only as an MCU for hosting videoconferences, block the
audio and video input from this Scopia XT Endpoint for IP Office during the meeting. For details, see
Configuring Call Settings on page 92.
Planning the Topology of Scopia XT Endpoint for IP Office
with Scopia XT Desktop
Scopia XT Endpoint for IP Office enables you to locally host videoconferences using its built-in MCU,
and extends your videoconferences to participants joining from a computer (with Scopia XT Desktop
Client) or a mobile device (using Scopia Mobile).
For example, when you start a videoconference with the XT Endpoint hosting the call, you can add other
participants by asking them to connect via a web link to the Scopia XT Desktop Server, which would
automatically install and launch Scopia XT Desktop Client on their computers, or Scopia Mobile on their
mobile devices.
If you do not register to IP Office, you cannot host videoconferences or use the full functionality of the
system.
The main features of the Scopia XT Endpoint for IP Office include:
•Remote users can easily connect to a meeting hosted by the built-in MCU on the XT Endpoint, by
connecting via the Scopia XT Desktop Server.
The deployment has very few components. You do not need additional hardware like an external
MCU, Scopia PathFinder for firewall traversal, or Scopia ECS Gatekeeper for routing calls.
•The included Scopia XT Desktop provides built-in NAT and firewall traversal functionality, enabling
secure remote connections from Scopia Mobile and Scopia XT Desktop Clients.
The Scopia XT Endpoint for IP Office includes the following:
•Full SMB9 - Advanced MCU level, with up to 9 participants:
–One local and eight remote endpoints
Or
–One local and seven mixed endpoints and PC clients
Figure 2: Scopia XT Endpoint for IP Office Deployment on page 13 shows a typical topology for the
Scopia XT Endpoint for IP Office solution. For more information, see the Solution Guide for Scopia
Solution.
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Figure 2: Scopia XT Endpoint for IP Office Deployment
Planning NAT and Firewall Traversal with Scopia XT
Endpoint for IP Office
The Scopia XT Endpoint for IP Office fully supports NAT and firewall traversal, enabling you to place the
unit behind a NAT router or firewall and connect with other endpoints seamlessly. This section describes
the available methods to incorporate NAT and firewall traversal with XT Endpoint:
•Using a Radvision HTTP server or a STUN public server for NAT and firewall traversal
When the XT Endpoint hosts a videoconference with endpoints outside the enterprise (Figure
3: Using an HTTP/STUN Server for NAT and Firewall Traversal on page 14), it first queries the
HTTP or STUN server to discover its public IP address, then sends it to any external endpoints
wishing to join the conference. The external endpoints then answer the call using the IP address
provided. Configure the XT Codec Unit for HTTP or STUN autodiscovery.
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Figure 3: Using an HTTP/STUN Server for NAT and Firewall Traversal
This approach works well in simple NAT and firewall traversal deployments, typically used by home
offices and Small Medium Businesses (SMBs).
•Using the XT Endpoint for NAT and firewall traversal
In cases where your organization has no sophisticated firewall protection, the XT Endpoint can
straddle the two network zones using the two network ports provided on the XT Codec Unit (see
Figure 4: Using XT Endpoint for NAT and Firewall Traversal on page 15).
Use the GLAN ports of the XT Codec Unit simultaneously and connect one port to the public
network and the other to your private network. All communication passes through the XT Endpoint
which acts as the virtual conference room for all the endpoints.
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Figure 4: Using XT Endpoint for NAT and Firewall Traversal
Regarding GLAN1 and GLAN2 configuration, the XT Endpoint communicates simultaneously with
the public and private network endpoints using IP addresses (see Figure 4: Using XT Endpoint for
NAT and Firewall Traversal on page 15).
Supporting ISDN Connectivity
About this task
The Scopia XT Endpoint for IP Office supports ISDN connectivity, allowing calls from endpoints to be
routed to the relevant videoconference via the Scopia Gateway for ISDN.
For deployments without a gatekeeper, you can dial ISDN endpoints by simply dialing the ISDN number.
To do so, you must first configure the endpoint with your Scopia Gateway for ISDN, as described below.
The system then automatically and transparently takes care of setting the bit rate and call routing
through the Scopia Gateway.
A single gateway can serve multiple endpoints. For example, if your organization needs to enable 5
Scopia XT Endpoint for IP Office endpoints with ISDN connectivity (at a speed of 256bps), you can use
one the Scopia Gateway for ISDN, which supports 5 concurrent calls of 256bps each.
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With the gateway approach less communication lines are needed. As all gateways do not connect at the
same time and not all calls are ISDN, many more endpoints can share the same ISDN connection and
gateway.
Before you begin
Enable Peer-to-Peer mode in the Scopia Gateway for ISDN. For more information, see the Scopia
Gateway documentation.
Procedure
1. Access the XT Endpoint web interface, as described in Accessing XT Endpoint Web
Interface on page 24.
2. Select Administrator Settings > Protocols > ISDN.
3. Configure the IDSN settings as described below:
Figure 5: Enabling ISDN connectivity
Table 5: Supporting ISDN Connectivity
Field Description
Enable Select Yes to allow this Scopia XT Endpoint for IP Office to
quickly dial ISDN endpoints via the Scopia Gateway for
ISDN.
Gateway IP Address Enter the IP address of the Scopia Gateway for ISDN used
by your organization.
4. Select Save.
Implementing External API Control
You can control the XT Codec Unit using the Scopia XT Endpoint for IP Office API (requires integration
with AMX, Creston, or Extron control devices). Contact Radvision customer support to receive the
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Reference Guide for Scopia XT Endpoint for IP Office API, which includes the list of commands over the
Ethernet interface.
Implementing Port Security for the Scopia XT Endpoint for
IP Office
The Scopia XT Endpoint for IP Office provides video technology for room conferencing, including
support for dual stream 1080p video, high quality data sharing, high quality full band audio and a high-
capacity embedded MCU (selected models).
This section details the ports used for the Scopia XT Endpoint for IP Office and the relevant
configuration procedures:
Navigation
•Ports to Open on the XT Endpoint on page 17
•Configuring the TCP or UDP Port Range on the Scopia XT Endpoint for IP Office on page 20
Ports to Open on the XT Endpoint
The Scopia XT Endpoint for IP Office is typically located in the enterprise network and is connected to
the DMZ. When opening ports to and from the Scopia XT Endpoint for IP Office, use the following as a
reference:
•If you are opening ports that are both to and from the XT Endpoint, see Table 6: Bidirectional Ports
to Open on the XT Endpoint on page 18.
•If you are opening outbound ports from the XT Endpoint, see Table 7: Outbound Ports to Open
from the Scopia XT Endpoint for IP Office on page 20.
Important:
The specific firewalls you need to open ports on depends on where your XT Endpoint and other
Scopia Solution products are deployed.
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Table 6: Bidirectional Ports to Open on the XT Endpoint
Port Range Protocol Destination Functionality Result of Blocking
Port Required
69 TFTP (UDP) TFTP client or
server Enables sending and receiving files via TFTP Cannot send or receive files via
TFTP
Optional
80 HTTP (TCP) Web server Enables you to remotely
perform management
tasks via the web user
interface, enables NAT
auto-discovery via HTTP
In: Cannot access
the web server
Out: Cannot
access the web
server and NAT
auto-discovery via
HTTP does not
function
Recommended
123 SNTP (UDP) SNTP client Gets the Internet UTC time Cannot get the
Internet UTC time Recommended
161 SNMP
(UDP) An SNMP manager station Enables you to discover the system IP address via
SNMP
Cannot discover
the IP address of
the system via
SNMP
Mandatory if using
SNMP manager
station
1719 H.225.0/
RAS (UDP) Any H.323 video network device Enables H.323 call signaling to a gatekeeper;
H.323 endpoints can use
gatekeeper services.
H.323 endpoints
cannot use
gatekeeper
services
Optional
(mandatory if
using a
gatekeeper)
1720 H.225.0/
Q.931 (TCP) Any H.323 video network device Enables H.323 call signaling (Q.931) Cannot connect H.323 calls Mandatory
3230-3248 H.225.0/Q.9
31/ H.245/
SIP (TCP)
Any H.323/SIP
video network
device
Enables H.323 call control
signaling (Q.931), media
control signaling (H.245),
SIP (TCP) call signaling,
and BFCP signaling.
Ephemeral TCP ports are
used to connect
simultaneous H.323 and
SIP calls.
Cannot connect
SIP/H.323 calls Mandatory
To configure, see
Configuring the
TCP or UDP Port
Range on the
Scopia XT
Endpoint for IP
Office on page
20
3230-3305 RTP and
RTCP
(UDP)
Any H.323 video
network device Enables H.323 and SIP media (audio, video,
H.224/data RTP) and
media control (RTCP).
Ephemeral UDP ports are
used to connect
simultaneous H.323 and
SIP media calls.
No media
exchanged in
H.323 or SIP calls
Mandatory
To configure, see
Configuring the
TCP or UDP Port
Range on the
Scopia XT
Endpoint for IP
Office on page
20
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Port Range Protocol Destination Functionality Result of Blocking
Port Required
3338 XML
Commands
(TCP)
Scopia Control,
Scopia XT
Desktop Server
Enables communication
with Scopia Control and
Scopia XT Desktop Server
by sending commands and
receiving responses
Cannot
communicate with
Scopia Control
application or and
Scopia XT Desktop
Server
Optional
3478, 3479 STUN
(UDP) STUN Server Enables endpoints to automatically discover the
presence of a firewall or
NAT, and to determine
their public IP address.
Cannot
automatically
discover the
presence of a
firewall or NAT
(only manual
configuration
available)
Optional
5060 SIP (TCP) Avaya IP Office
and any SIP-
enabled video
network device
Enables SIP call signaling Cannot connect
SIP calls over TCP Mandatory
5060 SIP (UDP) Avaya IP Office
and any SIP-
enabled video
network device
Enables SIP call signaling Cannot connect
SIP calls over UDP Mandatory
5070 BFCP (TCP) Avaya IP Office
and any SIP-
enabled video
network device
Enables SIP video content
(presentation) signaling No SIP video content available Mandatory
55003 AT
Commands
(TCP)
An external
controlling device Enables you to remotely manage the XT Endpoint
via API
Cannot send/
receive commands Optional
55099 Software
Upgrade
(TCP)
XT Endpoint
Software Upgrade
application
Enables software upgrade Cannot upgrade
software Recommended
60123 Telnet (TCP) Telnet server Enables remote
management via Telnet No Telnet access Optional
Administrator Guide for Scopia XT5000 Endpoint with Embedded
Server for IP Office Version 3.2 Planning the Topology of the Scopia XT Endpoint for IP Office Deployment | 19

Table 7: Outbound Ports to Open from the Scopia XT Endpoint for IP Office
Port Range Protocol Destination Functionality Result of Blocking
Port Required
162 SNMP (UDP) An SNMP
manager station Enables discovering the system IP address
via SNMP
You cannot discover the
system IP address via
SNMP
Optional
1718 H.225.0/ RAS
(UDP) Multicast IP address
224.0.1.41 (all
gatekeepers)
Enables H.323
endpoints to
automatically identify
the gatekeeper to
register with
H.323 endpoints can
only register with a
predefined gatekeeper
Optional
(recommended
if using a
gatekeeper)
3339, 3340 XML HINTS
(TCP) Scopia Control, Scopia XT
Desktop Server
Enables receiving
system status alerts Cannot send system status alerts; Scopia
Control and Scopia XT
Desktop Server cannot
function.
Optional
Configuring the TCP or UDP Port Range on the Scopia XT
Endpoint for IP Office
About this task
You can configure the TCP or UDP port range by setting the base port, which is the lower end of the port
range (if, for example, port 3230 is busy).
The Scopia XT Endpoint for IP Office uses dynamic TCP ports 3230-3248 for the following:
•H.225.0: An H.323 protocol that specifies the messages and procedures used by gatekeepers to
set up calls.
•Q.931:A telephony protocol used for establishing and terminating the connection in H.323 calls.
•H.245: A Control Protocol used for multimedia communication; enables transferring information
about the device capabilities, as well as opening/closing the logical channels that carry media
streams.
•SIP: A signaling protocol used for creating, modifying, or terminating multimedia connections
between two or more participants.
The Scopia XT Endpoint for IP Office uses dynamic UDP ports 3230-3248 for enabling real-time H.323
and SIP media, including audio, video, and H.224/data (RTP), and media control (RTCP).
Before you begin
If configuring from the endpoint, you must first enable advanced configuration, as described in
Maintaining the XT Endpoint Locally from the Endpoint on page 35.
Procedure
1. Access the port settings as follows:
•From the web interface, select Administrator Settings > Networks > Preferences >
Dynamic Ports.
Administrator Guide for Scopia XT5000 Endpoint with Embedded
Server for IP Office Version 3.2 Planning the Topology of the Scopia XT Endpoint for IP Office Deployment | 20