Ricoh D069 Quick start guide

Model S-C4
Machine Code:
D067/D068/D069/D072
FIELD SERVICE MANUAL
January, 2009
Subject to change

Important Safety Notices
Prevention of Physical Injury
1. Be sure that the power cord is unplugged before disassembling or assembling parts of the copier or
peripherals.
2. The wall outlet should be near the copier and easily accessible.
3. Note that electrical voltage is supplied to some components of the copier and the paper tray unit even
while the main power switch is off.
4. If any adjustment or operation check has to be made with exterior covers off or open while the main
switch is turned on, keep hands away from electrified or mechanically driven components.
5. If you start a job before the copier completes the warm-up or initializing period, keep hands away
from the mechanical and electrical components until job execution has started. The copier will start
making copies as soon as warm-up or initialization is finished.
6. The inside and the metal parts of the fusing unit become extremely hot while the copier is operating.
Be careful to avoid touching those components with your bare hands.
Health Safety Conditions
Toner and developer are nontoxic, but getting either of these into your eyes may cause temporary eye
discomfort. Try to remove with eye drops or flush with water. If material remains in eye or if discomfort
continues, get medical attention.
Observance of Electrical Safety Standards
The copier and its peripherals must be installed and maintained by a customer service representative who
has completed the training course on those relevant models.
• Keep the machine away from flammable liquids, gases, and aerosols. A fire or an explosion might
occur if this precaution is not observed.
Lithium Batteries
Incorrect replacement of lithium battery(s) on the FCU, controller board and memory board unit may pose
risk of explosion. Replace only with the same type or with an equivalent type recommended by the
manufacturer. Discard used batteries in accordance with the manufacturer's instructions.
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Safe and Ecological Disposal
1. Do not incinerate toner bottles or used toner. Toner dust may ignite suddenly if exposed to an open
flame.
2. Dispose of used toner, developer, and organic photoconductors in accordance with local regulations.
(These are nontoxic supplies.)
3. Dispose of replaced parts in accordance with local regulations.
4. When keeping used lithium batteries in order to dispose of them later, do not put more than 100
batteries per sealed box. Storing larger numbers or not sealing them apart may lead to chemical
reactions and heat build-up.
Laser Safety
The Center for Devices and Radiological Health (CDRH) prohibits the repair of laser-based optical units
in the field. The optical housing unit can only be repaired in a factory or at a location with the requisite
equipment. The laser subsystem is replaceable in the field by a qualified Customer Engineer. The laser
chassis is not repairable in the field. Customer engineers are therefore directed to return all chassis and
laser subsystems to the factory or service depot when replacement of the optical subsystem is required.
• Use of controls not specified in this manual, or performance of adjustments or procedures not specified
in this manual, may result in hazardous radiation exposure.
WARNING FOR LASER UNIT
• Turn off the main switch before attempting any of the procedures in the Laser Unit section. Laser
beams can seriously damage your eyes.
CAUTION MARKING:
2

Symbols and Abbreviations
This manual uses several symbols and abbreviations. The meaning of those symbols and abbreviations is
as follows:
See or Refer to
Clip ring
E-ring
Screw
Connector
Clamp
SEF Short Edge Feed
LEF Long Edge Feed
- Core Technology manual
Cautions, Notes, etc.
The following headings provide special information:
• Failure to obey warning information could result in serious injury or death.
• Obey these guidelines to ensure safe operation and prevent minor injuries.
• This information provides tips and advice about how to best service the machine.
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TABLE OF CONTENTS
Important Safety Notices...................................................................................................................................1
Prevention of Physical Injury..........................................................................................................................1
Health Safety Conditions...............................................................................................................................1
Observance of Electrical Safety Standards.................................................................................................1
Lithium Batteries..............................................................................................................................................1
Safe and Ecological Disposal.......................................................................................................................2
Laser Safety.....................................................................................................................................................2
Symbols and Abbreviations...............................................................................................................................3
1. Product Information
Specifications....................................................................................................................................................11
Machine Configuration....................................................................................................................................12
Mainframe (Basic: D067/D072)..............................................................................................................12
Mainframe (F/SPF: D068/D069).............................................................................................................13
System Components (For D068/D069)...................................................................................................14
Overview..........................................................................................................................................................16
Component Layout.......................................................................................................................................16
Electrical Components.................................................................................................................................18
Paper Path....................................................................................................................................................21
Drive Layout..................................................................................................................................................22
Guidance for Those Who are Familiar with Predecessor Products..............................................................24
2. Installation
Installation Cautions.........................................................................................................................................25
Installation Requirements.................................................................................................................................26
Environment..................................................................................................................................................26
Machine Level..............................................................................................................................................26
Minimum Operational Space Requirements.............................................................................................27
Power Requirements....................................................................................................................................28
Copier...............................................................................................................................................................29
Accessory Check..........................................................................................................................................29
Optional Handset (Only for D068/D069)..............................................................................................36
Paper Tray Unit.................................................................................................................................................39
Accessory Check..........................................................................................................................................39
Installation Procedure..................................................................................................................................39
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Paper Tray Unit Heater....................................................................................................................................42
Accessory Check..........................................................................................................................................42
Installation Procedure..................................................................................................................................43
ARDF (B872)....................................................................................................................................................50
Accessory Check..........................................................................................................................................50
Installation Procedure..................................................................................................................................50
USB 2.0/SD Slot Type B.................................................................................................................................57
Accessory Check..........................................................................................................................................57
Installation Procedure..................................................................................................................................57
Testing the SD Card/USB Slot....................................................................................................................63
Optional Paper Tray Grip Handle..................................................................................................................65
Accessories...................................................................................................................................................65
Printer/Scanner Unit........................................................................................................................................67
Accessory Check..........................................................................................................................................67
Installation Procedure..................................................................................................................................68
Controller Options............................................................................................................................................73
Overview......................................................................................................................................................73
PostScript3 Installation................................................................................................................................73
Wireless LAN (IEEE 802.11a/g) Installation...........................................................................................74
IEEE 1284 Installation.................................................................................................................................76
VM Card Type L (D467).............................................................................................................................77
Gigabit Ethernet...........................................................................................................................................78
HDD Option (D467, only for D067/D068)............................................................................................79
DataOverwriteSecurity Unit Type I (D362)...............................................................................................81
HDD Encryption Unit (D377)......................................................................................................................84
3. Preventive Maintenance
Maintenance Tables........................................................................................................................................89
How to Clear the PM Counter.........................................................................................................................90
4. Replacement and Adjustment
Precautions........................................................................................................................................................91
General.........................................................................................................................................................91
Lithium Batteries............................................................................................................................................91
Halogen-free Cable....................................................................................................................................91
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Special Tools and Lubricants...........................................................................................................................92
Exterior Covers and Operation Panel............................................................................................................93
Rear Cover...................................................................................................................................................93
Copy Tray.....................................................................................................................................................93
Scale Plate (D067 only)..............................................................................................................................94
Operation Panel and Upper Covers..........................................................................................................95
Right Door.....................................................................................................................................................96
Bypass Tray..................................................................................................................................................96
Platen Cover Sensor....................................................................................................................................97
Scanner Unit.....................................................................................................................................................98
Exposure Glass............................................................................................................................................98
Lens Block.....................................................................................................................................................99
Exposure Lamp, Lamp Stabilizer Board.....................................................................................................99
Scanner Motor...........................................................................................................................................100
Scanner HP Sensor....................................................................................................................................102
Scanner Alignment Adjustment.................................................................................................................102
Fusing..............................................................................................................................................................104
Fusing Unit..................................................................................................................................................104
Exit Sensor..................................................................................................................................................105
Hot Roller Stripper Pawls..........................................................................................................................105
Hot Roller and Fusing Lamp......................................................................................................................106
Thermoswitches and Thermistor...............................................................................................................108
Pressure Roller............................................................................................................................................109
Checking the NIP band.............................................................................................................................110
PCU and Quenching Lamp...........................................................................................................................111
PCU.............................................................................................................................................................111
Quenching Lamp.......................................................................................................................................112
Exhaust Fan and Main Motor.......................................................................................................................113
Exhaust Fan................................................................................................................................................113
Main Motor...............................................................................................................................................114
Paper Feed.....................................................................................................................................................115
Paper Feed Roller and Friction Pad.........................................................................................................115
Paper End Sensor......................................................................................................................................116
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Registration Sensor....................................................................................................................................116
Bypass Paper End Sensor.........................................................................................................................117
Bypass Feed Roller....................................................................................................................................118
Bypass Feed Clutch and Friction Pad......................................................................................................119
Paper Feed and Registration Clutches.....................................................................................................120
Image Transfer...............................................................................................................................................122
Transfer Roller............................................................................................................................................122
ID Sensor and Duplex Roller....................................................................................................................123
Discharge plate.........................................................................................................................................124
BICU and Controller Board..........................................................................................................................125
BICU...........................................................................................................................................................125
Controller Board (F/SPF models: D068/D069)...................................................................................127
Other Replacements......................................................................................................................................132
Duplex Motor............................................................................................................................................132
High-Voltage Power Supply Board ........................................................................................................133
PSU.............................................................................................................................................................134
Contact-Release Solenoid........................................................................................................................135
Toner Supply Clutch..................................................................................................................................135
FCU (For D068/D069)...........................................................................................................................136
Laser Unit........................................................................................................................................................139
Location of the Caution Decal..................................................................................................................139
Laser Unit....................................................................................................................................................139
LD Unit and Polygon Mirror Motor..........................................................................................................140
ARDF...............................................................................................................................................................141
ARDF...........................................................................................................................................................141
DF Rear Cover...........................................................................................................................................142
Original Feed Unit.....................................................................................................................................142
Separation Roller.......................................................................................................................................143
DF Drive Board..........................................................................................................................................143
Original Set and DF Inverter Sensor........................................................................................................144
DF Registration and DF Exit Sensor..........................................................................................................145
DF Feed Motor..........................................................................................................................................146
DF Transport Motor...................................................................................................................................147
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DF Feed Clutch..........................................................................................................................................148
Adjusting Copy Image Area.........................................................................................................................149
Printing........................................................................................................................................................149
Scanning....................................................................................................................................................151
DF Image Adjustment................................................................................................................................154
5. Troubleshooting
Service Call Conditions.................................................................................................................................157
Electrical Component Defects.......................................................................................................................158
Card Save Function.......................................................................................................................................159
Overview....................................................................................................................................................159
Procedure...................................................................................................................................................159
Fax Troubleshooting Guide (Only For D068/D069)................................................................................162
6. System Maintenance Reference
Service Program.............................................................................................................................................163
SP Tables....................................................................................................................................................163
Using SP and SSP Modes.........................................................................................................................163
Using SP Mode (F/SPF: D068/D069).......................................................................................................166
NVRAM Data Upload/Download..........................................................................................................166
Firmware Update Procedure....................................................................................................................167
Test Pattern Print (SP5-902-001).............................................................................................................172
Memory Clear...........................................................................................................................................175
Machine No. Setting (SP5-811-001).....................................................................................................176
SMC Print (SP5-990)................................................................................................................................177
ID Sensor Error Analysis (SP2-221)........................................................................................................177
Using SP Mode (Basic: D067/D072)........................................................................................................179
NVRAM Data Upload/Download (SP5-824/825).............................................................................179
Firmware Update Procedure....................................................................................................................180
Test Pattern Print (SP5-902-001).............................................................................................................181
SMC Print (SP5-990)................................................................................................................................184
Serial Number Input (SP5-811-001)......................................................................................................184
Memory Clear...........................................................................................................................................185
ID Sensor Error Analysis (SP2-221)........................................................................................................186
Fax Service Tables (Only For D068/D069)..............................................................................................188
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INDEX...........................................................................................................................................................189
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1. Product Information
Specifications
See "Appendices" for the following information:
• General Specifications
• Supported Paper Sizes
11
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Machine Configuration
Mainframe (Basic: D067/D072)
Standard Component Machine Code Remarks
1 Copier [A] D067/D072 -
Optional Components Machine Code Remarks
2 500-Sheet Paper Feed Unit [B] B421 Two can be used.
Standard/Optional Component Machine Code Remarks
3 ARDF [C] B872 • Standard for D072
• Optional for basic
1. Product Information
12
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Mainframe (F/SPF: D068/D069)
Standard Component Machine Code Remarks
1 Copier [A] D068/D069 -
2 GW Controller Board [C] - -
3 ARDF [D] B872 -
4 Fax Unit [E] - -
Optional Components Machine Code Remarks
5 500-sheet Paper Feed Unit [B] B421 Two can be used.
6 Handset [F] B433 NA only
Machine Configuration
13
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System Components (For D068/D069)
Item Machine Code Remarks
Controller Box - [A] Standard
USB2.0/SD Slot D467 [B] Option only for D069
Printer/Scanner unit D468 [C] SD card for the Printer/Scanner Unit
Standard only for D069
HDD Encryption Unit D377 [C]
One from the three
PostScript 3 D468 [C]
Data Overwrite Security
Unit D362 [C]
VM Card D467 [D] -
IEEE 1284 B679 [E]
One from the fourWireless LAN M344 [E]
Gigabit Ethernet Board G874 [E]
1. Product Information
14
1

RAM DIMM G332 [F] Distributed with the printer/scanner unit
HDD D362 [G] -
Machine Configuration
15
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Overview
Component Layout
Mainframe
1. Exposure Lamp 20. ID (Image Density) Sensor
2. 1st Scanner 21. Registration Roller
3. CCD (on SBU) 22. Registration Sensor
4. Lens Block 23. Bypass Tray
5. 2nd Scanner 24. Bypass Paper Feed Roller
6. 2nd Mirror 25. Bypass Paper End Sensor
7. 3rd Mirror 26. Bypass Friction Pad
1. Product Information
16
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8. Platen Cover Sensor 27. Mixing Augers
9. Exposure Glass 28. (Main) Friction Pad
10. Exit Roller 29. Paper Feed Roller
11. Exit Sensor 30. Paper End Sensor
12. Scanner Motor 31. TD (Toner Density) Sensor
13. Hot Roller 32. Bottom Plate
14. Pressure Roller 33. Polygon Mirror Motor
15. Cleaning Blade 34. Laser Unit
16. OPC Drum 35. Toner Supply Bottle (or THM)
17. Discharge Plate 36. Toner Collection Coil
18. Transfer Roller 37. Scanner HP Sensor
19. Development Roller
ARDF
1. Separation Roller 7. Exit Roller
2. Paper Feed Roller 8. Exit Sensor
3. Pick-up Roller 9. Registration Sensor
4. Original Set Sensor 10. Registration Roller
5. Inverter Roller 11. Inverter Sensor
Overview
17
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6. Junction Gate 12. Transport Roller
Electrical Components
Electrical Components 1
1. Lens Block 11. ID (Image Density) Sensor
2. Exposure Lamp 12. Registration Sensor
3. Lamp Stabilizer Board 13. Paper End Sensor
4. Scanner HP Sensor 14. Toner Density Sensor
5. Platen Cover Sensor 15. Bypass Paper End Sensor
1. Product Information
18
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