Ricoh G165 User manual

G165/G166/G167
G181/G183/G184
SERVICE MANUAL
003359MIU
CÓPIA NÃO CONTROLADA
CÓPIA NÃO CONTROLADA

CÓPIA NÃO CONTROLADA
CÓPIA NÃO CONTROLADA

G165/G166/G167
G181/G183/G184
SERVICE MANUAL
CÓPIA NÃO CONTROLADA
CÓPIA NÃO CONTROLADA

CÓPIA NÃO CONTROLADA
CÓPIA NÃO CONTROLADA

G165/G166/G167
G181/G183/G184
SERVICE MANUAL
003359MIU
CÓPIA NÃO CONTROLADA
CÓPIA NÃO CONTROLADA

CÓPIA NÃO CONTROLADA
CÓPIA NÃO CONTROLADA

It is the reader's responsibility when discussing the information contained
within this document to maintain a level of confidentiality that is in the best
interest of Ricoh Americas Corporation and its member companies.
NO PART OF THIS DOCUMENT MAY BE REPRODUCED IN ANY
FASHION AND DISTRIBUTED WITHOUT THE PRIOR
PERMISSION OF RICOH AMERICAS CORPORATION.
All product names, domain names or product illustrations, including
desktop images, used in this document are trademarks, registered
trademarks or the property of their respective companies.
They are used throughout this book in an informational or editorial fashion
only and for the benefit of such companies. No such use, or the use of
any trade name, or web site is intended to convey endorsement or other
affiliation with Ricoh products.
©2007 RICOH Americas Corporation. All rights reserved.
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The Service Manual contains information
regarding service techniques, procedures,
processes and spare parts of office equipment
distributed by Ricoh Americas Corporation.
Users of this manual should be either service
trained or certified by successfully completing a
Ricoh Technical Training Program.
Untrained and uncertified users utilizing
information contained in this service manual to
repair or modify Ricoh equipment risk personal
injury, damage to property or loss of warranty
protection.
Ricoh Americas Corporation
WARNING
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LEGEND
PRODUCT CODE COMPANY
LANIER RICOH SAVIN
G165 SP C220N SP C220N SP C220N
G166 SP C221N SP C221N SP C221N
G167 SP C222DN SP C222DN SP C222DN
G181 SP C220S SP C220S SP C220S
G183 SP C221SF SP C221SF SP C221SF
G184 SP C222SF SP C222SF SP C222SF
DOCUMENTATION HISTORY
REV. NO. DATE COMMENTS
* 01/2008 Original Printing
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SM i G165/G166/G167/G181/G183/G184
G165/G166/G167/G181/G183/G184
TABLE OF CONTENTS
INSTALLATION
1. INSTALLATION .......................................................................1-1
1.1 INSTALLATION REQUIREMENTS.......................................................1-1
1.1.1 ENVIRONMENT ..........................................................................1-1
1.1.2 MACHINE LEVEL........................................................................1-1
1.1.3 MACHINE SPACE REQUIREMENT............................................1-2
Printer Model...................................................................................1-2
MF Model ........................................................................................1-2
1.1.4 POWER REQUIREMENTS..........................................................1-3
1.1.5 INSTALLATION PROCEDURE....................................................1-3
PREVENTIVE MAINTENANCE
2. PREVENTIVE MAINTENANCE ...............................................2-1
2.1 PREVENTIVE MAINTENANCE ............................................................2-1
2.1.1 USER REPLACEABLE ITEMS....................................................2-1
REPLACEMENT AND ADJUSTMENT
3. REPLACEMENT AND ADJUSTMENT....................................3-1
3.1 BEFORE YOU START..........................................................................3-1
3.2 SPECIAL TOOLS..................................................................................3-2
3.3 EXTERIOR COVERS............................................................................3-3
3.3.1 REAR COVER.............................................................................3-3
3.3.2 OPERATION PANEL...................................................................3-4
3.3.3 RIGHT COVER............................................................................3-5
3.3.4 LEFT COVER ..............................................................................3-5
3.3.5 FRONT COVER UNIT .................................................................3-6
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G165/G166/G167/G181/G183/G184 ii SM
3.4 LASER OPTICS....................................................................................3-7
3.4.1 CAUTION DECAL LOCATIONS..................................................3-7
3.4.2 LASER OPTICS HOUSING UNIT................................................3-8
After replacing the laser optics housing unit..................................3-11
3.5 AIO CARTRIDGE................................................................................3-12
3.5.1 AIO CARTRIDGE (ALL IN ONE CARTRIDGE)..........................3-12
3.5.2 BLACK AIO MOTOR..................................................................3-12
3.5.3 COLOR AIO MOTOR.................................................................3-16
3.6 IMAGE TRANSFER............................................................................3-17
3.6.1 IMAGE TRANSFER BELT UNIT................................................3-17
After replacing the image transfer belt unit....................................3-18
3.6.2 ITB (IMAGE TRANSFER BELT) CLEANING UNIT....................3-19
3.6.3 AGITATOR MOTOR..................................................................3-20
3.6.4 ITB (IMAGE TRANSFER BELT) CONTACT MOTOR................3-21
3.6.5 ITB (IMAGE TRANSFER BELT) CONTACT SENSOR..............3-22
3.6.6 TM (TONER MARK) SENSOR BASE........................................3-23
3.6.7 WASTE TONER BOTTLE SET SENSOR..................................3-24
3.6.8 WASTE TONER OVERFLOW SENSOR...................................3-26
3.7 PAPER TRANSFER............................................................................3-27
3.7.1 TRANSFER UNIT......................................................................3-27
3.7.2 TRANSFER ROLLER ................................................................3-28
3.7.3 REGISTRATION ROLLER.........................................................3-30
Reassembling the registration roller unit .......................................3-30
3.7.4 REGISTRATION SENSOR........................................................3-31
3.7.5 REGISTRATION CLUTCH.........................................................3-32
3.8 IMAGE FUSING..................................................................................3-33
3.8.1 FUSING UNIT............................................................................3-33
3.8.2 FUSING LAMP...........................................................................3-34
When Reinstalling the Fusing Lamp..............................................3-34
3.8.3 TRANSPORT/FUSING MOTOR................................................3-35
3.9 PAPER FEED .....................................................................................3-36
3.9.1 PAPER FEED CLUTCH.............................................................3-36
3.9.2 PAPER FEED ROLLER.............................................................3-37
3.9.3 SEPARATION PAD ...................................................................3-38
3.9.4 PAPER END SENSOR..............................................................3-39
3.10 PAPER EXIT.................................................................................3-40
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SM iii G165/G166/G167/G181/G183/G184
3.10.1 PAPER EXIT ROLLER.........................................................3-40
When reinstalling the paper exit roller...........................................3-41
3.10.2 PAPER EXIT SENSOR........................................................3-42
3.11 ELECTRICAL COMPONENTS......................................................3-43
3.11.1 CONTROLLER BOARD.......................................................3-43
GDI/ PCL Controller Board (Printer Model) ...................................3-43
Main Controller Board (MF Model)................................................3-44
PDL Board (G184 only).................................................................3-45
3.11.2 EGB (ENGINE BOARD).......................................................3-46
Printer Model.................................................................................3-46
MF Model ......................................................................................3-48
3.11.3 FCU (G183/G184 ONLY) .....................................................3-50
3.11.4 INTERLOCK SWITCHES.....................................................3-51
3.11.5 FUSING FAN MOTOR .........................................................3-52
3.11.6 LSU FAN MOTOR................................................................3-53
3.11.7 ID CHIP BOARD ..................................................................3-54
3.11.8 PSU......................................................................................3-55
Fuse..............................................................................................3-56
3.11.9 HIGH VOLTAGE POWER SUPPLY BOARD.......................3-57
3.11.10 TEMPERATURE/HUMIDITY SENSOR ............................3-57
3.11.11 DUPLEX MOTOR (DUPLEX MODEL)..............................3-58
3.11.12 SPEAKER (G183/G184 ONLY)........................................3-59
3.11.13 EEPROM..........................................................................3-60
Printer Model.................................................................................3-60
MF Model ......................................................................................3-62
3.12 ADF...............................................................................................3-64
3.12.1 ADF UNIT.............................................................................3-64
3.12.2 ORIGINAL TRAY..................................................................3-65
3.12.3 ADF FEED UNIT..................................................................3-66
3.12.4 ADF SEPARATION PAD......................................................3-66
3.12.5 ADF FRONT COVER...........................................................3-67
3.12.6 ADF REAR COVER .............................................................3-67
3.12.7 ADF COVER ........................................................................3-68
3.12.8 ADF MOTOR........................................................................3-69
3.12.9 ORIGINAL SET SENSOR....................................................3-70
3.12.10 ADF COVER OPEN SENSOR..........................................3-71
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G165/G166/G167/G181/G183/G184 iv SM
3.12.11 ADF FEED SENSOR........................................................3-72
3.12.12 ADF DRIVE BOARD.........................................................3-73
3.13 SCANNER.....................................................................................3-74
3.13.1 SCANNER UNIT ..................................................................3-74
3.13.2 SCANNER TOP COVER......................................................3-76
3.13.3 SCANNER CARRIAGE UNIT...............................................3-77
3.13.4 EXPOSURE LAMP...............................................................3-79
When reinstalling the exposure lamp ............................................3-80
3.13.5 LAMP STABILIZER BOARD ................................................3-81
3.13.6 SCANNER MOTOR .............................................................3-82
TROUBLESHOOTING
4. TROUBLESHOOTING .............................................................4-1
4.1 ERROR CODES ...................................................................................4-1
4.1.1 OVERVIEW..................................................................................4-1
4.1.2 ERROR CODES LIST..................................................................4-1
4.2 SERVICE CALL CONDITIONS.............................................................4-5
4.2.1 SUMMARY...................................................................................4-5
4.2.2 ENGINE SC .................................................................................4-6
SC 1xx (Other Error) .......................................................................4-6
SC 2xx (Laser Optics Error) ............................................................4-6
SC 3xx (Charge Error).....................................................................4-8
SC 4xx (Image Transfer and Transfer Error)...................................4-9
SC 5xx (Motor and Fusing Error)...................................................4-11
SC 6xx (Communication and Other Error).....................................4-16
4.2.3 CONTROLLER SC ....................................................................4-17
SC8xx............................................................................................4-17
4.3 IMAGE PROBLEMS............................................................................4-19
4.3.1 OVERVIEW................................................................................4-19
4.3.2 IMAGE PROBLEM.....................................................................4-19
4.3.3 SUPPLEMENTARY INFO ON COLOR REGISTRATION ..........4-19
Rev. 07/2008
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SM v G165/G166/G167/G181/G183/G184
SERVICE TABLES
5. SERVICE TABLES...................................................................5-1
5.1 SERVICE PROGRAM...........................................................................5-1
5.1.1 OVERVIEW..................................................................................5-1
5.2 SMART ORGANIZING MONITOR (PRINTER MODEL).......................5-2
5.2.1 OVERVIEW..................................................................................5-2
5.2.2 PRINTER DRIVER INSTALLATION (USB CONNECTION).........5-2
5.2.3 ENTERING THE PRINTER CONFIGURATION...........................5-3
5.2.4 PRINTER CONFIGURATION MENU LIST..................................5-5
Paper Input......................................................................................5-6
Maintenance....................................................................................5-9
System ..........................................................................................5-11
Network 1......................................................................................5-14
Network 2......................................................................................5-18
Network 3......................................................................................5-21
Printer (PCL only)..........................................................................5-24
SP Mode 1.....................................................................................5-27
SP Mode 2.....................................................................................5-29
5.3 SERVICE MENU (MF MODEL)...........................................................5-35
5.3.1 OVERVIEW................................................................................5-35
5.3.2 MAINTENANCE MODE MENU..................................................5-36
Entering the Maintenance Mode Menu..........................................5-36
Selecting an Item...........................................................................5-36
Going into the Next Level/ Returning to the Previous Level..........5-36
Exiting the Maintenance Mode Menu............................................5-36
Menu List.......................................................................................5-36
5.3.3 FAX SERVICE TEST MENU......................................................5-48
Entering the Fax Service Test Menu.............................................5-48
Selecting an Item...........................................................................5-48
Going into the Next Level/ Returning to the Previous Level..........5-48
Exiting the Maintenance Mode Menu............................................5-48
Menu List.......................................................................................5-48
5.4 FIRMWARE UPDATING.....................................................................5-50
5.4.1 PRINTER MODEL .....................................................................5-50
Controller Firmware.......................................................................5-50
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G165/G166/G167/G181/G183/G184 vi SM
Engine Firmware...........................................................................5-53
5.4.2 MF MODEL................................................................................5-54
Checking the Machine Firmware Version......................................5-54
Updating the Controller Firmware..................................................5-54
Updating the Engine Firmware......................................................5-56
5.4.3 BOOT LOADER FIRMWARE.....................................................5-57
DETAILED DESCRIPTIONS SECTION
6. DETAILED DESCRIPTIONS SECTION...................................6-1
6.1 MACHINE OVERVIEW.........................................................................6-1
6.1.1 COMPONENT LAYOUT ..............................................................6-1
Engine.............................................................................................6-1
6.1.2 PAPER PATH..............................................................................6-2
6.1.3 DRIVE LAYOUT...........................................................................6-3
6.1.4 ELECTRICAL COMPONENT LAYOUT .......................................6-5
Engine.............................................................................................6-5
6.1.5 BOARD STRUCTURE.................................................................6-8
Descriptions.....................................................................................6-8
6.1.6 PRINTING PROCESS ...............................................................6-10
6.2 PROCESS CONTROL........................................................................6-12
6.2.1 OVERVIEW................................................................................6-12
6.2.2 PROCESS CONTROL FLOW....................................................6-13
6.2.3 PROCESS CONTROL SELF-CHECK .......................................6-14
6.3 LASER EXPOSURE ...........................................................................6-17
6.3.1 OVERVIEW................................................................................6-17
6.3.2 OPTICAL PATH.........................................................................6-18
6.3.3 LD SAFETY SWITCH ................................................................6-19
6.3.4 MUSIC (MIRROR UNIT SKEW AND INTERVAL CORRECTION)6-20
6.4 AIO (ALL IN ONE) CARTRIDGE.........................................................6-21
6.4.1 OVERVIEW................................................................................6-21
6.4.2 DRIVE........................................................................................6-22
6.4.3 OPC CHARGE AND CLEANING...............................................6-23
6.4.4 WASTE TONER COLLECTION FROM THE OPC ....................6-24
6.4.5 TONER MIXING AND TRANSPORT.........................................6-25
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SM vii G165/G166/G167/G181/G183/G184
6.4.6 DEVELOPMENT MECHANISM.................................................6-26
6.4.7 TONER NEAR END AND END DETECTION............................6-26
Toner Near End.............................................................................6-26
Toner End......................................................................................6-26
6.5 PAPER FEED .....................................................................................6-27
6.5.1 OVERVIEW................................................................................6-27
6.5.2 DRIVE AND PAPER END DETECTION....................................6-28
Paper Feed....................................................................................6-28
Paper End Detection.....................................................................6-28
6.5.3 TRAY LIFT.................................................................................6-29
6.5.4 BY-PASS FEED.........................................................................6-30
6.5.5 DUPLEX (G167/G183/G184 ONLY)..........................................6-31
Drive..............................................................................................6-31
Duplex Operation ..........................................................................6-31
6.6 IMAGE TRANSFER............................................................................6-32
6.6.1 OVERVIEW................................................................................6-32
6.6.2 DRIVE AND TRANSFER BELT ROLLER BIAS.........................6-33
6.6.3 TRANSFER BELT CONTACT ...................................................6-34
6.6.4 ITB (IMAGE TRANSFER BELT) CLEANING UNIT....................6-35
6.6.5 TRANSFER ROLLER OVERVIEW............................................6-36
6.6.6 PAPER TRANSFER AND DISCHARGE....................................6-37
Transfer Roller...............................................................................6-37
Paper Transfer Bias ......................................................................6-37
Discharge Plate.............................................................................6-37
6.6.7 WASTE TONER COLLECTION.................................................6-38
6.7 FUSING AND EXIT.............................................................................6-39
6.7.1 OVERVIEW................................................................................6-39
6.7.2 DRIVE........................................................................................6-40
Models without Duplex (G165/G166: Printer model, G181: MF model)
......................................................................................................6-40
Models with Duplex (G167: Printer model, G183/G184 MF model)6-40
6.7.3 PRESSURE RELEASE MECHANISM.......................................6-41
6.7.4 TEMPERATURE CONTROL .....................................................6-41
Fusing unit related SC codes ........................................................6-43
Anti-Humidity Mode.......................................................................6-43
Energy Saver.................................................................................6-44
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G165/G166/G167/G181/G183/G184 viii SM
6.8 CONTROLLER....................................................................................6-45
6.8.1 OVERVIEW................................................................................6-45
Controller: Printer model (G165/G166/G167)................................6-45
Controller: MF model (G181/G183/G184) .....................................6-48
6.9 ADF.....................................................................................................6-51
6.9.1 OVERVIEW................................................................................6-51
6.9.2 PAPER PATH............................................................................6-52
6.9.3 TIMING CHART.........................................................................6-53
Single page ...................................................................................6-53
Multiple pages...............................................................................6-53
Feed out jam detection..................................................................6-54
6.10 SCANNER.....................................................................................6-55
6.10.1 OVERVIEW..........................................................................6-55
6.10.2 DRIVE ..................................................................................6-56
SPECIFICATIONS
7. SPECIFICATIONS....................................................................7-1
7.1 GENERAL SPECIFICATIONS..............................................................7-1
7.1.1 PRINTER MODEL .......................................................................7-1
7.1.2 MF MODEL..................................................................................7-4
Engine.............................................................................................7-4
Copier..............................................................................................7-7
Scanner...........................................................................................7-9
Fax................................................................................................7-10
7.1.3 OPTION.....................................................................................7-11
Paper Feed Unit............................................................................7-11
7.2 SUPPORTED PAPER SIZES .............................................................7-12
7.3 MACHINE CONFIGURATION ............................................................7-15
7.3.1 PRINTER MODEL (G165/G166/G167)......................................7-15
7.3.2 MF MODEL (G181/G183/G184) ................................................7-15
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