Ruijie Reyee RG-EG105GW-X Installation and operating manual

Ruijie Reyee RG-EG105GW-X Router
Hardware Installation and Reference Guide
Document Version: V1.0
Date: 2023-02-03
Copyright © 2023 Ruijie Networks

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The products, services or features you purchase are subject to commercial contracts and terms. Some or all of
the products, services or features described in this document may not be within the scope of your purchase or
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or guarantee for the content of this document.
Due to product version upgrades or other reasons, the content of this document will be updated from time to
time. Ruijie Networks reserves the right to modify the content of the document without any notice or prompt.
This manual is for reference only. Ruijie Networks endeavors to ensure content accuracy and will not shoulder
any responsibility for losses and damages caused due to content omissions, inaccuracies or errors.

I
Preface
Intended Audience
This document is intended for:
Network engineers
Technical support and servicing engineers
Network administrators
Technical Support
The official website of Ruijie Reyee: https://www.ruijienetworks.com/products/reyee
Technical Support Website: https://www.ruijienetworks.com/support
Case Portal: https://caseportal.ruijienetworks.com
Community: https://community.ruijienetworks.com
Technical Support Email: [email protected]
Conventions
1. Signs
The signs used in this document are described as below:
Danger
An alert that calls attention to safety operation instructions that if not understood or followed when operating the
device can result in physical injury.
Warning
An alert that calls attention to important rules and information that if not understood or followed can result in data
loss or equipment damage.
Caution
An alert that calls attention to essential information that if not understood or followed can result in function failure
or performance degradation.
Note
An alert that contains additional or supplementary information that if not understood or followed will not lead to
serious consequences.
Specification
An alert that contains a description of product or version support.

II
2. Note
This manual provides the device installation steps, hardware troubleshooting, module technical specifications,
and specifications and usage guidelines for cables and connectors. It is intended for the users who have some
experience in installing and maintaining network hardware. At the same time, it is assumed that the users are
already familiar with the related terms and concepts.

I
Contents
Preface.............................................................................................................................................I
1 Product Overview.........................................................................................................................1
1.1 Package Contents.................................................................................................................1
1.2 Product Appearance..............................................................................................................2
1.2.1 Front Panel................................................................................................................2
1.2.2 Rear Panel.................................................................................................................4
1.3 Technical Specifications........................................................................................................5
2 Preparing for Installation...............................................................................................................8
2.1 Safety Precautions ................................................................................................................8
2.2 General Safety Precautions...................................................................................................8
2.3 Handling Safety.....................................................................................................................8
2.4 Electric Safety .......................................................................................................................8
2.5 Installation Environment Requirements..................................................................................9
2.5.1 Installation Requirements...........................................................................................9
2.5.2 Ventilation Requirements ...........................................................................................9
2.5.3 Temperature and Humidity Requirements...................................................................9
2.5.4 EMI Requirements .....................................................................................................9
2.6 Tools.....................................................................................................................................9
2.7 Unpacking the Router..........................................................................................................10
3 Installing the Router....................................................................................................................11
3.1 Installation Procedure..........................................................................................................11
3.2 Installing the Router.............................................................................................................11
3.3 Connecting the Cables ........................................................................................................12

II
3.3.1 Connecting the Ethernet Cables...............................................................................12
3.3.2 Connecting the Power Cord .....................................................................................12
3.4 Powering on the Router.......................................................................................................13
3.4.1 Checklist before Power-on.......................................................................................13
3.4.2 Powering on the Router............................................................................................13
3.4.3 Checklist after Power-on..........................................................................................13
3.5 Configuring the Router.........................................................................................................13
4 Troubleshooting..........................................................................................................................14
4.1 Power Troubleshooting........................................................................................................14
4.2 System Troubleshooting......................................................................................................14
5 Appendix ....................................................................................................................................15
5.1 Connectors and Media.........................................................................................................15
5.2 Cabling................................................................................................................................16
5.2.1 Requirements for Cable Bend Radius ......................................................................16
5.2.2 Precautions for Bundling Cables ..............................................................................16

Hardware Installation and Reference Guide Product Overview
1
1 Product Overview
The RG-EG105GW-Xis a high-performance enterprise-level wireless router designed for small business offices,
small- and medium-sized stores, food and beverage industry, etc.The brushed aluminum top cover of the metal
housing not only provides exquisite texture, but also shields external interference, thus improving the signal
transmission quality and stability of the device.
The RG-EG105GW-X router provides five 10/100/1000 Mbps self-adaptive Ethernet ports, including three GE
LAN/WAN switchable ports, one GE WAN ports and one GE LAN ports. The router supports up to four
simultaneous broadband connections and up to 150 concurrent client connections, with 80 concurrent wireless
clients recommended.
RG-EG105GW-X can work in the 2.4 GHz and 5 GHz bands at the same time. The router provides a combined
data rate of about 3000 Mbps, with up to 574 Mbps in the 2.4 GHz band and 2402 Mbps in the 5 GHz band.
Equipped with the 802.11ax RF chip, the router supports MU-MIMO which improves the user experience for
multi-user access.
1.1 Package Contents
Table 1-1 Package Contents
Item
Quantity
RG-EG105GW-X Router (With Four Foot Pads)
1
Power Cord
1
User Manual
1
Warranty Card
1
Note
The package contents generally contain the above items. The actual delivery is subject to the order contract.
And please check your goods carefully against the order contract. If you have any questions, please contact
the distributor.

Hardware Installation and Reference Guide Product Overview
2
1.2 Product Appearance
1.2.1 Front Panel
Figure 1-1 Front Panel of a RG-EG105GW-X Router
Note
The CMIIT ID is printed on the product nameplate.
Table 1-2 Front Panel Specifications
No.
Item
Status
Description
1
Mesh Button
Press for less than 2 seconds
Perform Mesh pairing.
2
Mesh LED (White)
off
1. Mesh pairing is not implemented.
2. The Wi-Fi signal is not repeated.
Flashing alternately
Mesh pairing is in progress.
Three bars on
1. The Mesh signal strength is high.
2. The repeated Wi-Fi signal strength is high.
Two bars on
1. The Mesh signal strength is medium.
2. The repeated Wi-Fi signal strength is medium.

Hardware Installation and Reference Guide Product Overview
3
No.
Item
Status
Description
One bar on
1. The Mesh signal strength is low.
2. The repeated Wi-Fi signal strength is low.
3
System Status
LED (White)
Fast flashing (at 8 Hz)
The router is starting up.
Slow flashing (at 0.5 Hz)
The network is unreachable.
One long flash followed by
three short flashes (at 0.8 Hz)
The router is faulty.
Flashing twice in succession
(at 0.8 Hz)
Possible cases:
1. Restoring the router to factory settings.
2. Upgrading the firmware.
3. Handling alarms automatically.
Note: Do not power off the router in this case.
Solid on
The router is functioning properly.
Off
The router is not receiving power.

Hardware Installation and Reference Guide Product Overview
4
1.2.2 Rear Panel
Figure 1-2 Rear Panel of a RG-EG105GW-X Router
Table 1-3 Rear Panel Specifications
No.
Item
Description
1
Power Plug
Connect the AC power cord to the power plug.
2
Nameplate
Nameplate on the bottom of the device
3
Reset Button
1. Press for less than 2 seconds to reboot the router.
2. Press for more than 5 seconds to restore the router to factory
settings.
4
USB Port
Insert a USB drive into the USB port.
5
LAN0 Port
10/100/1000Base-T Ethernet port
6
LAN1/WAN3 Port
10/100/1000Base-T Ethernet port
7
LAN2/WAN2 Port
10/100/1000Base-T Ethernet port
8
LAN3/WAN1 Port
10/100/1000Base-T Ethernet port

Hardware Installation and Reference Guide Product Overview
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No.
Item
Description
9
WAN0 Port
10/100/1000Base-T Ethernet port
Table 1-4 LED
LED
Status
Description
WAN0 Port LED
(Green)
Flashing
The port has made a successful link and is sending/receiving traffic.
Solid on
The port has made a successful link and is not sending/receiving
traffic.
Off
No link is detected for this port.
LAN0 Port LED
(Green)
Flashing
The port has made a successful link and is sending/receiving traffic.
Solid on
The port has made a successful link and is not sending/receiving
traffic.
Off
No link is detected for this port.
LAN1/WAN3 Port
LED (Green)
Flashing
The port has made a successful link and is sending/receiving traffic.
Solid on
The port has made a successful link and is not sending/receiving
traffic.
Off
No link is detected for this port.
LAN2/WAN2 Port
LED (Green)
Flashing
The port has made a successful link and is sending/receiving traffic.
Solid on
The port has made a successful link and is not sending/receiving
traffic.
Off
No link is detected for this port.
LAN3/WAN1 Port
LED (Green)
Flashing
The port has made a successful link and is sending/receiving traffic.
Solid on
The port has made a successful link and is not sending/receiving
traffic.
Off
No link is detected for this port.
1.3 Technical Specifications
Table 1-5 Technical Specifications
Radio Design
Dual-stream and dual-radio

Hardware Installation and Reference Guide Product Overview
6
Standard & Protocol
802.11ax, 802.11ac wave2/wave1 and 802.11a/b/g/n
Operating Radio
802.11b/g/n/ax: 2.4 GHz to 2.4835 GHz
802.11a/n/ac/ax: 5.1 GHz: 5.150 GHz to 5.350 GHz, 5.8 GHz: 5.725 GHz
to 5.850 GHz
Note: The operating band varies in different countries.
Antenna
External antenna (2.4 GHz: 5 dBi, 5 GHz: 5 dBi)
Max Data Rate
2.4 GHz: 574 Mbps
5 GHz: 2402 Mbps
Combined: 2.976 Gbps
Modulation
OFDM: BPSK@6/9 Mbps, QPSK@12/18 Mbps, 16QAM@24 Mbps,
64QAM@48/54 Mbps
DSSS: DBPSK@1 Mbps, DQPSK@2 Mbps, and [email protected]/11 Mbps
MIMO-OFDM: BPSK, QPSK, 16QAM, 64QAM, 256QAM and1024QAM
OFDMA
Receive Sensitivity
11b: -91 dBm (1 Mbps), -90 dBm (5.5 Mbps), -87 dBm (11 Mbps)
11a/g: -89 dBm (6 Mbps), -82 dBm (24 Mbps), -78 dBm (36 Mbps), -72
dBm (54 Mbps)
11n: -85 dBm (MCS0), -67 dBm (MCS7), -62 dBm (MCS8)
11ac: 20 MHz: -85 dBm (MCS0), -62 dBm (MCS8)
11ac: 40 MHz: -82 dBm (MCS0), -59 dBm (MCS8)
11ac: 80 MHz: -79 dBm (MCS0), -53 dBm (MCS9)
11ac: 160 MHz: -76 dBm (MCS0), -50 dBm (MCS9)
11ax: 20 MHz: -85 dBm (MCS0), -62 dBm (MCS8), -58 dBm (MCS11)
11ax: 40 MHz: -82 dBm (MCS0), -59 dBm (MCS8), -54 dBm (MCS11)
11ax: 80 MHz: -79 dBm (MCS0), -53 dBm (MCS9), -52 dBm (MCS11)
11ax: 160 MHz: -76 dBm (MCS0), -49 dBm (MCS11)
Max Transmit Power
24GHz：
≤ 34dBm (EIRP)
5GHz：≤ 35.7dBm (EIRP)
Country-specific restriction apply：
Myamar：
2400MHz~2483.5MHz：≤ 20dBm
5150MHz~5350MHz：≤ 23dBm
5470MHz~5850MHz：≤ 25dBm

Hardware Installation and Reference Guide Product Overview
7
Thailand：
2400MHz~2483.5MHz：≤ 20dBm
5150MHz~5350MHz：≤ 23dBm
5470MHz~5725MHz：≤ 25dBm
5725MHz~5850MHz：≤30dBm
Power Adjustment
Configurable in increments of 1 dBm
Dimensions (W ×D ×H)
283 mm ×172 mm ×46 mm (11.14 in. ×6.77 in. ×1.81 in.)
Note: The value (46 mm/1.81 in.) only indicates the height of the main unit,
excluding that of the antenna.
Weight
≤
2 kg (4.41 lbs)
Service Port
One 10/100/1000Base-T WAN port
One 10/100/1000Base-T LAN port
Three 10/100/1000Base-T WAN/LAN switchable ports
Management Port
N/A
Status LED
System status LED, Mesh LED and port LEDs
Power Supply
Local power supply: 100 V AC to 240 V AC
Max Power Consumption
20 W
Environment
Operating temperature: 0°C to 40°C (32°F to 104°F)
Storage temperature: –40°C to 70°C (–40°F to 158°F)
Operating humidity: 5% to 95% (non-condensing)
Storage humidity: 5% to 95% (non-condensing)
Mounting Method
Workbench mounting and wall mounting
Safety Regulation
Compliance
GB 4943.1
Shock and Vibration
IEC61373
Radio Standard
EN300 328, EN301 893
MTBF
> 400,000 hours

Hardware Installation and Reference Guide Preparing for Installation
8
2 Preparing for Installation
2.1 Safety Precautions
Note
To avoid personal injury and device damage, carefully read the safety precautions before you install the
device.
The following safety precautions may not cover all possible dangers.
2.2 General Safety Precautions
Do not expose the device to high temperature, dusts, or harmful gases. Do not install the device in an
inflammable or explosive environment. Keep the device away fromEMI sources such as large radar stations,
radio stations, and substations. Do not subject the router to unstable voltage, vibration, and noises.
The installation site should remain dry. Keep the device at least 500 m (0.31 mile) away from the ocean and
do not face it towards the sea breeze.
The installation site should be free from water flooding, seepage, dripping, or condensation. The installation
site should be selected subject to the features of network planning and communication equipment, taking
into consideration the climate, hydrology, geology, earthquake, electrical power, and transportation.
Note
Please follow the procedures described in the user manual to install and remove the device.
2.3 Handling Safety
Prevent the device from being frequently handled.
Cut off all the power supplies and unplug all power cords before moving or handling the device.
2.4 Electric Safety
Observe local regulations and specifications during electric operations. Only personnel with relevant
qualifications can perform such operations.
Check whether there are potential risks in the work area. For example, check whether the power supply is
grounded, whether the grounding is reliable, and whether the ground is wet.
Learn about the position of the indoor emergency power switch before installation. Cut off the power switch
in case of accidents.
Make sure that the device is powered off when you cut off the power supply.
Do not place the device in a damp/wet location. Do not let any liquid enter the chassis.
Keep the device far away from grounding or lightning protection devices for power equipment.
Keep the device away from radio stations, radar stations, high-frequency high-current devices, and
microwave ovens.

Hardware Installation and Reference Guide Preparing for Installation
9
Warning
Improper or incorrect electric operations may cause a fire, electric shock, and other accidents, and lead
to severe and fatal personal injury and device damage.
Direct or indirect contact with high voltage or mains power supply through wet objects may cause fatal
dangers.
2.5 Installation Environment Requirements
The RG-EG105GW-X router must be used indoors.To ensure normal operation and prolong the service life of
the device, the installation site must meet the following requirements.
2.5.1 Installation Requirements
Install the device into an open environment. If the device is installed into a closed environment, ensure that
the cabinet has proper ventilation and heat dissipation.
You are advised to install the device on a standard workbench and maintain a proper clearance around the
air vents for heat dissipation.
2.5.2 Ventilation Requirements
The RG-EG105GW-X router adopts natural cooling. Reserve sufficient space around the device to ensure
normal heat dissipation.
2.5.3 Temperature and HumidityRequirements
To ensure the normal operation and prolonged service life of the device, maintain an appropriate temperature
and humidity in the equipment room. The equipment room with too high or too low temperature and humidity for
a long period may damage the device.
In an environment with high humidity, the insulating material may have poor insulation or even leak electricity.
Sometimes it is also prone to changes in the mechanical properties and causes rusting of metal parts.
In an environment with low relative humidity, static electricity is prone to occur and damage the internal
circuits of the device.
Too high temperatures can accelerate the aging of insulation materials, greatly reducing the reliability of the
device and severely affecting its service life.
2.5.4 EMI Requirements
Keep the device away from the grounding equipment or lightning and grounding equipment of the power
device as much as possible.
Keep the device far away from radio stations, radar stations, high-frequency high-current devices, and
microwave ovens.
2.6 Tools
Table 2-1 Tools
Common Tools
Phillips screwdrivers, power cords, and Ethernet cables

Hardware Installation and Reference Guide Preparing for Installation
10
Special Tools
Antistatic gloves, wire stripper, crimping pliers, crystal connector crimping pliers,
and wire cutter
Meter
Multimeter, and bit error rate tester (BERT)
Note
The router is delivered without a tool kit. The tool kit is customer-supplied.
2.7 Unpacking the Router
Table 2-2 Package Contents
Chassis Kit
Router, user manual, warranty card and power cord
Note
The packet contents generally contain the above items. The actual delivery is subject to the order contract.
And please check your goods carefully against the order contract. If you have any questions, please contact
the distributor.

Hardware Installation and Reference Guide Installing the Router
11
3 Installing the Router
The RG-EG105GW-X router must be installed indoors.
3.1 Installation Procedure
To avoid damage to the router, please follow the steps for installation.
Read precautions
Prepare for installation
Install the device
Connect the power cord
Connect the cables
Bundle the cables
Verify the installation
End
3.2 Installing the Router
3.2.1 Installing the Router on a Workbench
The RG-EG105GW-X router can be mounted on a clean workbench.

Hardware Installation and Reference Guide Installing the Router
12
(1) Attach the four rubber feet to the recessed areas on the bottom of the router.
(2) Place the router on a clean and sturdy workbench.
Caution
Maintain a minimum clearance of 100 mm (3.94 in.) around the router for heat dissipation.
Do not place heavy objects on the router.
3.2.2 Installing the Router on a Wall
(1) Drill two holes on the wall. The holes should be level with each other and their centers should be 30 mm
(1.18 in.) to 38 mm (1.50 in.) apart.
墙上桩孔两个，孔间距
在30mm~38mm之间。
(2) Secure the router on the wall by using a Phillips screwdriver to tighten the 25 x 4 mm screws.
3.3 Connecting the Cables
3.3.1 Connecting the Ethernet Cables
You can follow the steps to connect the Ethernet cables.
Connect the AP to the LAN port on the router with an Ethernet cable. After power-on, the router will broadcast
the SSID @Ruijie-XXXXX.
Connect the PC to the LAN port of the router with an Ethernet cable. Enable Automatic (DHCP) on the PC
to obtain an IP address automatically.
3.3.2 Connecting the Power Cord
Connect one end of the power cord to the power plug on the router, and the other end to the power socket.
Caution
Learn about the position of the power switch before installation. Cut off the power switch in case of
accidents.
Verify that the external power supply is cut off before the router is powered on.
Drill two holes on the wall with the center-to-center
distance of 30 mm (1.18 in.) to 38 mm (1.50 in.).

Hardware Installation and Reference Guide Installing the Router
13
3.4 Powering on the Router
3.4.1 Checklist before Power-on
Before power-on, check the following items:
Check whether the power cord is properly connected.
Check whether the power supply voltage meets the requirement.
Note
The router supports the AC power supply: 100 VAC to 240 V AC, 50/60 Hz. Ensure that power supply meets
the requirement. For details, see Chapter 1 Product Overview.
Check whether the external power supply is cut off before powering on the router.
Check whether the cables are properly connected and whether the PC or other client is configured.
3.4.2 Powering on the Router
Turn on the power switch of the external power supply and then the device starts up.
3.4.3 Checklist after Power-on
After power-on, check the following items:
Check whether the LEDs function properly.
For details, see Chapter 1 Product Overview.
Check whether the Web management system of the device is available.
Please visit http://192.168.110.1 by default to perform configuration on the Web management system.
3.5 Configuring the Router
To better use the router,please configure the device on the Web management system subject to specific needs.
For details, see Ruijie Reyee RG-EG-W Series Routers Web-based Configuration Guide, Release ReyeeOS
1.95.

Hardware Installation and Reference Guide Troubleshooting
14
4 Troubleshooting
4.1 Power Troubleshooting
You can check whether the power supply is faulty by observing the system (SYS) status LED on the router. For
the LED status, see Chapter 1 Product Overview. If a fault occurs, check the following items:
Check whether the power cord is connected properly.
Check whether the power supply meets the requirements.
Caution
Do not attempt hot swapping of the power cord. If the steps above did not solve your problem, contact your
local distributor or technical support personnel.
4.2 System Troubleshooting
If the router is operational after power-on, you can visit the Web management interface.
If you fails to log in to the Web management system, check the following items:
Check whether the power supply works normally.
Check whether the Ethernet cable is connected properly.
Check whether Automatic (DHCP)is enabled on the PC.