Satel INT-TSG2 User guide

INT-TSG2
Keypad
Installer manual
EN
Firmware version 2.00 int-tsg2_i_en 12/21
SATEL sp. z o.o. • ul. Budowlanych 66 • 80-298 Gdańsk • POLAND
tel. [phone]
www.satel.eu

IMPORTANT
The keypad should be installed by qualified personnel.
Read carefully this manual before proceeding to installation.
Changes, modifications or repairs not authorized by the manufacturer shall void your rights
under the warranty.
Warning
This is a Class A product. In a domestic environment this product may cause radio frequency
interference.
SATEL aims to continually improve the quality of its products, which may result in changes in
their technical specifications and software. Current information about the changes being
introduced is available on our website.
Please visit us at:
https://support.satel.eu
The declaration of conformity may be consulted at www.satel.eu/ce
The following symbols may be used in this manual:
- note,
- caution.

CONTENTS
1. Features............................................................................................................................2
2. Using the touch screen......................................................................................................2
3. Installation.........................................................................................................................4
3.1 Description of terminals..............................................................................................5
3.2 Address setting...........................................................................................................5
3.2.1 Address setting in the factory new keypad...........................................................6
3.2.2 Address setting in the service mode ....................................................................6
3.2.3 Address setting without starting the service mode.............................................10
3.3 Identification .............................................................................................................10
3.3.1 Keypad identification in the INTEGRA system...................................................11
3.3.2 Keypad identification in the VERSA system.......................................................11
4. Memory card...................................................................................................................11
4.1 Inserting the card......................................................................................................12
4.2 Removing the card....................................................................................................12
4.3 Slideshow .................................................................................................................12
4.4 Site plan / background image ...................................................................................12
4.5 New firmware............................................................................................................12
5. Configuring......................................................................................................................13
5.1 Keypad in the INTEGRA system...............................................................................13
5.1.1 Setting description..............................................................................................13
5.2 Keypad in the VERSA system ..................................................................................29
5.2.1 Setting description..............................................................................................29
6. Updating the keypad firmware.........................................................................................34
6.1 Update using the function.........................................................................................35
6.1.1 Keypad in the INTEGRA system........................................................................35
6.1.2 Keypad in the VERSA system............................................................................35
6.2 Update after restart...................................................................................................36
7. Specifications..................................................................................................................36
8. Manual update history.....................................................................................................36

2 INT-TSG2 SATEL
The INT-TSG2 keypad allows you to operate and program control panels of the INTEGRA
series (firmware version 1.20 or newer) and the VERSA series (firmware version 1.06
or newer).
1. Features
•Touch screen:
– diagonal: 4.3”,
– resolution: 480 x 272,
– color depth: 24 bpp.
•Customizable user screens.
•Widget-based operation of the alarm system.
•Alarm system control by means of macro commands to facilitate the running of functions.
•Possibility to display plans of the protected site.
•Intuitive icon-based user menu.
•Customizable screensaver.
•Possibility to display a slideshow.
•LEDs indicating the state of system.
•Built-in reader of microSD memory cards.
•Built-in sounder for signaling.
•2 programmable hardwired zones (supported by the INTEGRA series control panels):
– support for NO and NC type detectors, as well as roller shutter and shock detectors,
– support for EOL, 2EOL and 3EOL configuration (3EOL for the INTEGRA Plus control
panels),
– programmable end-of-line resistor value.
•Tamper protection against enclosure opening and removal from mounting surface.
2. Using the touch screen
Use the gestures described below.
Tap
Tap on an item on the screen.

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Tap and hold
Tap on an item on the screen and hold for 3 seconds.
Swipe up / down
Tap the screen and slide your finger up or down to:
•swipe the screen up / down (move between the screensaver / user screen / user menu
home screen),
•scroll through a list.
Swipe right / left
Tap the screen and slide your finger right or left to swipe the screen right / left (go to the
previous / next screen). When the screensaver is active, swipe right / left to start / end the
slideshow.
The slideshow is available when a memory card containing image files is installed in
the keypad.

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Swipe right from the edge (return to the previous screen)
Tap the screen close to the left edge and slide your finger right to return to the previous
screen. This gesture is supported in the user menu and the service menu. You will not be
able to exit the service mode by using this gesture.
3. Installation
Disconnect power before making any electrical connections.
The INT-TSG2 keypad is designed for indoor installation. The place of installation should be
readily accessible to the system users.
1. Open the keypad enclosure (Fig. 1). The enclosure opening tool, shown in the illustration,
is included in the keypad delivery set.
Fig. 1. Opening the enclosure.
2. Place the enclosure base on the wall and mark the location of mounting holes.
3. Drill the holes for wall plugs (screw anchors).
4. Run the wires through the opening in the enclosure base.

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5. Connect the DTM, CKM and COM keypad terminals to the appropriate terminals of the
control panel communication bus (Fig. 2). It is recommended that the unshielded
non-twisted cable be used for making the connection. If you use the twisted-pair type of
cable, remember that CKM (clock) and DTM (data) must not be sent through one
twisted-pair cable. The wires must be run in one cable. The length of cables must not
exceed 300 m.
6. If you wish to connect any detectors to the Z1 and Z2 zones, connect the wires to the
terminals (connect the detectors in the same way as to the control panel onboard zones).
7. Connect the supply wires to the KPD and COM terminals. The keypad can be powered
directly from the control panel, from an expander with power supply or from an additional
power supply. The table shows the requirements regarding the power wires (KPD and
COM), if conductors with 0.5 mm diameter are used.
Distance from control panel
Number of paralel connected wires
up to 25 m
1
25 – 50 m
2
50 – 75 m
3
75 – 100 m
4
Fig. 2. Connection of the keypad to the control panel.
8. Place the front panel onto the catches and snap close the enclosure.
3.1 Description of terminals
KPD - power supply input.
COM - common ground.
DTM - data.
CKM - clock.
Z1, Z2 - zones.
RSA, RSB - terminals provided for future applications (RS-485).
3.2 Address setting
Each keypad connected to the control panel must have its individual address set in it.
By default, address 0 is set in the keypad.

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The keypad must have an address set in it:
•for the INTEGRA 24 or INTEGRA 32 control panel: in the range from 0 to 3,
•for other INTEGRA or INTEGRA Plus control panel: in the range from 0 to 7,
•for the VERSA series control panel: in the range from 0 to 5.
When started with factory default settings, the control panel will support all keypads
connected to the bus, irrespective of the addresses set in them. In all other cases, the
control panel will block operation of the keypads having identical addresses.
If the keypad is connected to the INTEGRA series control panel, the address set in the
keypad determines the numbers to be given to the keypad zones (see the installer manual for
the INTEGRA or INTEGRA Plus control panels).
You can set the address:
•after you connect the factory new keypad to the control panel and start the keypad. You
will be able to use the keypad after you set the address.
•after you started the service mode. The address setting function is available in the service
menu.
•without starting the service mode. When operation of the keypads is blocked and it is
impossible to start the service mode (e.g. the address of the new keypad and the address
of the keypad installed previously are the same), it is the only way to set the address.
3.2.1 Address setting in the factory new keypad
The keypad must be connected to the control panel communication bus.
1. Power on the keypad. The following message will be displayed: “This LCD address (n,
0-x)” [n – keypad address; 0-x – range of supported addresses].
2. Enter the keypad address and tap . The keypad will restart.
3.2.2 Address setting in the service mode
Keypad in the INTEGRA system
Starting the service mode in the INTEGRA system
1. Tap the keypad screen. The user screen will be displayed.
2. Swipe the screen up. The on-screen keypad will be displayed (Fig. 3).
Fig. 3. On-screen keypad.

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3. Enter the service code (by default: 12345) and tap . The user menu home screen will
be displayed (Fig. 4).
Fig. 4. User menu home screen.
4. Tap the “Others” function. A list of functions will be displayed (Fig. 5).
Fig. 5. Functions available on the “Others” screen (example).
5. Tap the “Service mode” function. The service menu will be displayed (Fig. 6).
Fig. 6. Service menu.
The procedure described above applies to the keypad with factory default settings.
You can configure the keypad so that the access to the user screen is code-protected
(a keypad will appear before the user screen is displayed).

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Address setting in the INTEGRA system
1. Tap “Structure” ”Hardware” ”Identification” ”Keypads addr.”. The message “This
LCD address (n, 0-x)” will be displayed in all keypads [n – keypad address; 0-x – range of
supported addresses] (Fig. 7).
Fig. 7. Address setting.
2. Enter the new keypad address and tap . The keypad will restart. The service menu
will be displayed.
If you fail to set the new address within 2 minutes after you started the “Keypads addr.”
function, the function will be terminated automatically and the keypad will restart.
Keypad in the VERSA system
Starting the service mode in the VERSA system
1. Tap the keypad screen. The user screen will be displayed.
2. Swipe the screen up. The on-screen keypad will be displayed (Fig. 8).
Fig. 8. On-screen keypad.
3. Enter the service code (by default: 12345) and tap . The user menu home screen will
be displayed (Fig. 9).

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Fig. 9. User menu home screen.
4. Tap the “Terminal” function. The terminal will be displayed (Fig. 10).
Fig. 10. Terminal.
5. Enter the service code (by default: 12345) and tap .
6. Tap . The service menu will be displayed (Fig. 11).
Fig. 11. Terminal displaying the service menu.

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The procedure described above applies to the keypad with factory default settings.
You can configure the keypad so that the access to the user screen is code-protected
(a keypad will open before the user screen is displayed).
Address setting in the VERSA system
1. Tap . The “Keypads addr.” function will start. The message “This
LCD address (n, 0-5)” will be displayed in all keypads [n – keypad address; 0-5 – range of
supported addresses] (Fig. 12).
Fig. 12. Address setting.
2. Enter the new keypad address and tap . The keypad will restart.
If you fail to set the new address within 2 minutes after you started the “Keypads addr.”
function, the function will be terminated automatically and the keypad will restart.
3.2.3 Address setting without starting the service mode
1. Power off the keypad.
2. Disconnect wires from the keypad terminals CKM and DTM.
3. Short the keypad terminals CKM and DTM.
4. Power on the keypad. Information about the set address and the on-screen keypad will be
displayed.
5. Enter the new address and tap . The keypad will restart. Information about the set
address and the on-screen keypad will be displayed.
6. Power off the keypad.
7. Open the keypad terminals CKM and DTM.
8. Connect wires to the keypad terminals CKM and DTM.
9. Power on the keypad.
3.3 Identification
The devices connected to the control panel communication bus are supported correctly only
if they are identified. Device identification is required at the first start-up of the control panel,
and each time when a new device is added or address is changed in a device supported by
the control panel. To run the identification function you can use the keypad or the DLOADX
program.

SATEL INT-TSG2 11
Disconnecting an identified device from the communication bus will trigger the tamper
alarm.
3.3.1 Keypad identification in the INTEGRA system
Keypad
1. Start the service mode (see “Starting the service mode in the INTEGRA system” p. 6).
2. Tap “Structure” “Hardware” “Identification” “LCD keypads id.”. The identification
function will start. The terminal will be displayed.
3. When identification is completed, information about the devices connected to the keypad
bus will be displayed. Tap to return to menu.
DLOADX program
1. Click in the main menu. The “Structure” window will be displayed.
2. Click on the “Hardware” tab.
3. Click on the “Keypad” branch.
4. Click on “Keypads identification”. The identification function will start.
5. When a window will be displayed with information that the identification is complete, click
“OK”.
3.3.2 Keypad identification in the VERSA system
Keypad
1. Start the service mode (see “Starting the service mode in the VERSA system” p. 8).
2. Tap . The identification function will start.
3. When identification is completed, information about the devices found will be displayed.
Tap to return to the menu.
DLOADX program
1. Click in the main menu. The “VERSA – Structure” window will be displayed.
2. Click on the “Hardware” tab.
3. Click on the “Expansion modules” branch.
4. Click “Identification”. The identification function will start.
5. When identification is completed, a window will be displayed in which you will be asked if
you want to read the data. Click “OK”.
4. Memory card
The keypad supports the microSD and microSDHC memory cards. You can save to the
memory card:
•image files to be displayed in the slideshow,
•image files to be displayed on the user screens (protected site plan or background
image),
•file with a new version of the keypad firmware when the firmware is to be updated.

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The memory card should be purchased separately.
To access the memory card slot, open the keypad enclosure. If the alarm system is
working, start the service mode before you open the enclosure.
The memory card slot is marked with the .symbol.
4.1 Inserting the card
When you insert the card into the slot, make sure to direct the card contacts toward the
display.
Keep pushing the card into the slot until it clicks into place.
Fig. 13. Inserting the memory card.
4.2 Removing the card
Press the card to release it and remove it from the slot.
4.3 Slideshow
The keypad can run a slideshow of images if you saved the image files to the memory card.
You can do it in the DLOADX program.
4.4 Site plan / background image
It is possible to display images on the user screens. The images can show a plan of the
protected site or serve as a background image. If you want to use images other than the
ones offered by SATEL, you must select them while configuring the keypad settings in the
DLOADX program and save them to the memory card.
4.5 New firmware
If a new version of the keypad firmware is published at www.satel.eu, you can download it
and save it to the card in order to later update the keypad firmware (see “Updating the
keypad firmware” p. 34).

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5. Configuring
This section applies to the settings available only to the installer / service technician. The
settings available to the keypad user are described in the user manuals.
5.1 Keypad in the INTEGRA system
To configure the keypad settings you can use:
•DLOADX program: ”Structure” window ”Hardware” tab ”Keypads” branch [keypad
name] (Fig. 14).
•keypad: ”Service mode” ”Structure” ”Hardware” ”LCD keypads” ”Settings”
[keypad name].
Only the DLOADX program allows you to configure all settings.
5.1.1 Setting description
Shown in square brackets are the names of parameters and options displayed in the keypad.
Keypad
Name – individual name of the keypad (up to 16 characters).
Partitions managed by keypad [Partitions] – partitions which can be armed / disarmed or in
which an alarm may be cleared by using the keypad. These functions are available to the
users who have a suitable authority level and access to those partitions.
Using the service code you can operate all partitions, irrespective of which partitions
are operated by the keypad.
Show alarms of partitions [Alarms] – the keypad can signal burglary alarms from selected
partitions.
Show fire alarms of partitions [Fire alarms] – the keypad can signal fire alarms from
selected partitions.
CHIME signal of zones [Chime zones] – violation of the selected zones is audibly signaled
by the keypad.
Zone disabling chime [Chime bps. zone] – violation of this zone will disable the CHIME
feature.
The zone 256 cannot disable the CHIME feature.
Bypass time [Chime bps. time] – time during which the CHIME signal will be disabled after
the zone which disables the signaling is violated (time is counted from the zone restore).
If you enter 0, the signaling will not be disabled.
Display entry delay of partitions [Show entry del.] – the keypad displays information about
entry delay countdown in selected partitions.
Display exit delay of partitions [Show exit delay] – the keypad displays information about
exit delay countdown in selected partitions.
Signal entry delay of partitions [Sign.entry del.] – the keypad audibly signals the entry
delay countdown in selected partitions.
Signal exit delay of partitions [Sign.exit delay] – the keypad audibly signals the exit delay
countdown in selected partitions.
Alarm messages
Partitions [Part.al.msg.] – if this option is enabled, messages on partition alarms are
displayed (they contain the name of partition).

14 INT-TSG2 SATEL
Fig. 14. DLOADX program: keypad in the INTEGRA system – “Keypad” tab (example
settings).
Zones [Zone al.msg.] – if this option is enabled, messages on alarms from zones are
displayed (they contain the name of zone). The zone alarm messages have the priority.
Alarms
FIRE [Fire alarm] – if this option is enabled, the user can trigger a fire alarm from the keypad
by using a widget.
PANIC [Panic alarm] – if this option is enabled, the user can trigger a panic alarm from the
keypad by using a widget or by tapping the screen and holding for 3 seconds when the
screensaver or the slideshow is displayed.

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AUX.[Medical alarm] – if this option is enabled, the user can trigger a medical alarm from the
keypad by using a widget.
3 wrong codes [3 wrong codes] – if this option is enabled, entering incorrect code three
times will trigger the alarm.
Additional options
Silent PANIC alarm [Silent panic] – if this option is enabled, the panic alarm triggered from
the keypad will be a silent one, i.e. the keypad will not indicate it, there will be no audible
signal, but the alarm will be reported to the monitoring station. The silent panic alarm is
useful when the control panel is sending events to the monitoring station, but unauthorized
persons should not be aware of the alarm being triggered. This option is available when
the PANIC option is enabled.
Sign. alarms [Alarm signal.] – if this option is enabled, the keypad will signal alarms audibly.
Keys sound [Key sound] – if this option is enabled, tapping the screen is confirmed by
a sound.
Sign. trbl. in part. arm [Trbl.in p.arm.] – if this option is enabled, the LED goes off after
all partitions managed by the keypad are armed (if this option is disabled, the LED goes off
after just one of the partitions is armed).
Sign. new trouble [New trbl. sign.] – if this option is enabled, the keypad will audibly signal
the occurrence of a new trouble (if the “Trouble memory until review” option is enabled).
New trouble signaling is cleared after the troubles have been reviewed by the user.
Show code entering [Show code ent.] – if this option is enabled, entering the code is
presented on the keypad screen by asterisks.
Exit delay clearing enable [Fin.exit delay] – if this option is enabled, the user can shorten
the exit delay time by using a widget or a function. The exit delay time can be shortened in
partitions with the “Exit delay clearing” option enabled, when the countdown is running.
Auto-Arm delay countdown [Auto-arm delay] – if this option is enabled, the keypad informs
the users about the auto-arm delay countdown in partition (message / sound).
Show disarm messages [Show disarming] – if this option is enabled, the keypad displays
the disarming message irrespective of how the system has been disarmed. If this option is
disabled, the keypad displays the disarming message only when the system has been
disarmed from this keypad.
Show arm messages [Show arm] – if this option is enabled, the keypad displays the arming
message. If this option is disabled, the arming message is not displayed.
Quick control [Control (8#)] – if this option is enabled, the user can control the outputs by
using widgets without entering the user code.
Zone
in LCD keypad – if you select this option, the keypad zone will be supported.
Not used – if you select this option, the keypad zone will not be supported.
Auto-backlight
Entry delay in part. – if you select this option, the keypad will be woken up when the entry
delay countdown begins in a selected partition.
viol. of zone – if you select this option, the keypad will be woken up when a selected zone is
violated.
no – if you select this option, the keypad will be woken up only when the user taps the
screen.

16 INT-TSG2 SATEL
Wake-up – the way the keypad will respond to the wake-up (when the user taps the screen
or a specified event occurs in the system):
Screensaver – screensaver will be displayed.
User screen – user home screen will be displayed.
Screensaver – if this option is enabled, the keypad screen is turned off after 10 minutes of
inactivity.
Tamper signaled in part.[Tamper in part.] – partition where alarm will be triggered in the
event of keypad tamper, triggering the alarm from keypad etc.
Keypad data
Go to this tab to configure the settings that are stored in the keypad. These settings can only
be configured in the DLOADX program.
The buttons located on the bottom of the window apply to all settings that are stored in the
keypad.
Read – click to read data from the keypad.
Write – click to write data to the keypad.
Quit – click to cancel the reading / writing of data.
Reset – click to restore the factory default settings of the keypad (this command applies to
the settings presented in the “Keypad data” tab).
Export to file – click to export the keypad data to a file.
Import from file – click to import the keypad data from a file.
Before you make any changes, click on the “Read” button, and after you make the
changes, click on the “Write” button. The settings stored in the keypad are not read /
written after you click on / in the main menu.
Macro Commands
A macro command is a sequence of actions to be performed by the control panel. Configure
a macro command and add it to the user screen as a widget. This will help the user to
operate the alarm system. Instead of performing several operations (e.g. in order to arm
selected partitions), the user can tap a widget to run a macro command, and the control
panel will execute the functions assigned to the macro command.
New macro – click to create a new macro command.
Remove macro – click to delete a selected macro command.
Name – individual name of the macro command (up to 16 characters).
Code – code to be used when executing commands contained in the macro command.
For execution of such commands to be possible, the code must be granted a suitable
authority level. Click to view the code.
If, when running a macro command, it turns out that the code is invalid (e.g. it has
been changed in the meantime), the user will be able to enter the correct code. It will
be automatically saved to the keypad memory (replacing the invalid one).
State – widget can inform the user by means of icons about the state of selected alarm
system elements (e.g. partition armed by a macro command or output controlled by
a macro command).
No state indication – if you select this option, the widget will not indicate the state (only
one icon will be used).

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State follow input – if you select this option, the widget will indicate the state based on
the zone state (two icons will be used).
State follow output – if you select this option, the widget will indicate the state based on
the output state (two icons will be used).
Fig. 15. DLOADX program: keypad in the INTEGRA system – “Macro command” tab (default
settings).
Zone – widget indicates the state of this zone if you selected the “State follow input” option.
Select the zone whose state will be affected by the macro command (e.g. zone that
supervises the operation of a device turned on / off by a macro command).
Output – widget indicates the state of this output if you selected the “State follow output”
option. Select the output whose state will be affected by the macro command (e.g. the
“21: Armed status” type output which turns on after partition is armed).
Icon – pictogram used to represent a macro command on the screen. Click to select
a pictogram.
Off – pictogram used to represent a macro command on the screen when the widget
indicates the inactive state. Click to select a pictogram.
Active – pictogram used to represent a macro command on the screen when the widget
indicates the active state. Click to select a pictogram.

18 INT-TSG2 SATEL
Commands list – commands assigned to the currently highlighted macro command. The
and buttons allow you to change the order of commands (moving the selected
command up and down).
Add – click to add to the list a new command selected in the “Command” field.
Change – click to save the changes to the command settings that were made after adding
the command to the list (otherwise, the changes will not be saved).
Delete – click to remove the highlighted command from the list.
Command – function that you can assign to the macro command. Click to drop down the
list of available functions, then click on the function that you want to assign to the macro
command.
The “KNX telegram” and “KNX telegram (v2)” functions allow you to control the KNX
system if the INT-KNX or the INT-KNX-2 module is connected to the control panel.
List – fields in this table represent the system elements (partitions / zones / outputs) that can
be controlled by the function. The numbers of the fields in the table correspond to the
numbers of the elements in the system. The color of the field indicates:
orange – function controls this system element,
white – function does not control this system element.
Double-click on the field to change its color.
Depending on the selected function:
Arming – select the partitions to be armed and define the arming mode (successive clicks
on the field). The digit inside the field indicates:
0 – fully armed,
1 – fully armed + bypasses,
2 – armed without interior,
3 – armed without interior and without entry delay.
Disarming – select the partitions to be disarmed.
Alarm clearing – select the partitions in which alarm is to be cleared.
Bypass zones – select the zones which are to be inhibited.
Unbypass zones – select the zones which are to be unbypassed.
Outputs ON – select the outputs to be activated.
Outputs OFF – select the outputs to be deactivated.
Change outputs state – select the outputs whose state is to be changed.
The partitions must be controlled by user code.
The zones must not have the “Bypass disabled” option enabled.
The outputs must be the “24: MONO Switch”, “25: BI Switch”, “105: Shutter up”,
“106: Shutter down” or “Remote switch” type (they do not need to be assigned to any
group of outputs).
KNX telegram – if you select this function, configure the following parameters of the KNX
telegram:
Module INT-KNX – INT-KNX module to send the telegram.
Group address– group address that will be inserted in the telegram.
Type– telegram type.