Satel INT-TSG2 User manual

INT-TSG2
Keypad
User manual
INTEGRA
EN
Firmware version 2.00 int-tsg2_oi_en 12/21
SATEL sp. z o.o. • ul. Budowlanych 66 • 80-298 Gdańsk • POLAND
tel. [phone]
www.satel.eu

IMPORTANT
Please read this manual before use.
Changes, modifications or repairs not authorized by the manufacturer shall void your rights
under the warranty.
Warning
This is a Class A product. In a domestic environment this product may cause radio frequency
interference.
The declaration of conformity may be consulted at www.satel.eu/ce
Factory default codes:
Service code: 12345
Object 1 master user (administrator) code: 1111
The following symbols may be used in this manual:
- note,
- caution.

CONTENTS
1. Introduction.......................................................................................................................3
2. LED indicators ..................................................................................................................3
3. Using the touch screen.....................................................................................................3
4. Screensaver .....................................................................................................................5
4.1 Slideshow ...................................................................................................................6
4.2 Trigger the panic alarm...............................................................................................6
5. User screens ....................................................................................................................6
6. Additional screens ............................................................................................................8
7. Status bar.........................................................................................................................8
8. Widgets.............................................................................................................................8
8.1 Text.............................................................................................................................8
8.2 Partition state..............................................................................................................9
8.3 Zone state...................................................................................................................9
8.4 Output state..............................................................................................................10
8.5 Temperature.............................................................................................................11
8.6 Date/time..................................................................................................................11
8.7 Switch.......................................................................................................................11
8.8 Rectangle .................................................................................................................11
8.9 Macro........................................................................................................................11
8.10 PANIC/FIRE/AUX.....................................................................................................11
8.11 Information................................................................................................................11
8.12 Link...........................................................................................................................11
9. On-screen keypad ..........................................................................................................11
10. User menu......................................................................................................................12
10.1 User menu home screen ..........................................................................................12
10.2 QWERTY keyboard..................................................................................................13
10.3 Terminal....................................................................................................................14
10.3.1 Data editing by using the terminal...................................................................15
10.4 “Partitions” screen.....................................................................................................15
10.4.1 Arming ............................................................................................................17
10.4.2 Two-code arming............................................................................................17
10.4.3 Disarming........................................................................................................17
10.4.4 Two-code disarming........................................................................................17
10.4.5Cancelling the first code..................................................................................18
10.4.6 Auto-arming deferment...................................................................................18
10.4.7 Filtering the partition list..................................................................................18
10.4.8 Searching for partitions...................................................................................19
10.5 “Zones” screen..........................................................................................................19
10.5.1 Zone inhibiting.................................................................................................20
10.5.2 Zone isolating .................................................................................................20
10.5.3 Zone unbypassing...........................................................................................20
10.5.4 Filtering the zone list.......................................................................................20
10.5.5 Searching for zones........................................................................................20
10.6 “Outputs” screen.......................................................................................................21
10.6.1 Output control .................................................................................................21
10.7 “Troubles” screen......................................................................................................22

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10.8 “Events” screen.........................................................................................................22
10.8.1 Filtering the event list by partitions..................................................................22
10.8.2 Filtering the event list by types........................................................................22
10.9 “Users” screen ..........................................................................................................22
10.9.1 Adding a user..................................................................................................23
10.9.2 Removing a user.............................................................................................23
10.9.3 Editing a user..................................................................................................24
10.9.4 Searching for users.........................................................................................24
10.10“Tests” screen...........................................................................................................24
10.10.1 Messaging test................................................................................................25
10.10.2 Burglary / fire / technical zone test..................................................................25
10.10.3 Selected zone test...........................................................................................26
10.10.4 Review of test results......................................................................................27
10.11“Settings” screen.......................................................................................................27
10.11.1 “Keypad” screen..............................................................................................29
10.12“Others” screen.........................................................................................................30
10.12.1 “Downloading” screen .....................................................................................31
11. Service menu..................................................................................................................32
12. Manual update history.....................................................................................................32

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1. Introduction
This manual contains basic information on how to use the INT-TSG2 keypad with factory
default settings in the INTEGRA alarm system. The functions available in the user menu of
the keypad allow you to control your alarm system, regardless of its configuration. In addition,
the user screens can be prepared by the installer for customization of the keypad
functionality. The installer can create new user screens and add widgets that you will use for
day to day operations of the alarm system. The installer may also personalize the look of the
screen to better suit your preferences in terms of widget, font and background colors.
Pictures selected by you may be used as the background image.
Ask the installer for instructions on how to use your individually configured keypad.
The instructions must include all the changes from the default settings. The installer should
also instruct you on how to operate the alarm system by using the INT-TSG2 keypad.
Some functions that can be started in other keypads by entering the code and
pressing (e.g. guard round confirmation, unblocking cash machine access, etc.) are
not available in this keypad.
2. LED indicators
LED
Color
System status
yellow flashing – trouble or trouble memory
green
ON – all partitions supported by the keypad are armed
flashing – at least one partition is armed or exit delay
countdown is running
green flashing – the service mode is entered
red ON or flashing – alarm or alarm memory
Information about the armed status may be hidden after the time defined by the
installer has passed.
If the “Grade 2” (INTEGRA) / “Grade 3” (INTEGRA Plus) option is enabled by the
installer:
−the LED indicates alarms only after the user has entered the code,
−flashing of the LED means that there is a trouble in the system, some zones
are bypassed, or that there was an alarm.
3. Using the touch screen
The touch screen displays information about the system status, while allowing you to operate
and program the alarm system, as well as control the home automation equipment.
In order to control the alarm system, you can use:
•user screens and additional screens created for you by the installer,
•user menu created by SATEL.

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After 10 minutes of inactivity, the keypad screen can turn off (this setting is available in the
service menu).
Use the gestures described below.
Tap
Tap on an item on the screen.
Tap and hold
Tap on an item on the screen and hold for 3 seconds.
Swipe up / down
Tap the screen and slide your finger up or down to:
•swipe the screen up / down (move between the screensaver / user screen / user menu
home screen),
•scroll through a list.

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Swipe right / left
Tap the screen and slide your finger right or left to swipe the screen right / left (go to the
previous / next screen). When the screensaver is active, swipe right / left to start / end the
slideshow.
The slideshow is available when a memory card containing image files is installed in
the keypad.
Swipe right from the edge (return to the previous screen)
Tap the screen close to the left edge and slide your finger right to return to the previous
screen. This gesture is supported in the user menu and the service menu. You will not be
able to exit the service mode by using this gesture.
4. Screensaver
The screensaver is displayed:
•when you swipe down on the user screen,
•when you swipe right on the slideshow,
•60 seconds after the last operation is performed on the screen (except when in the
service menu).
You will be logged out when the screensaver is displayed.

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Fig. 1. Screensaver (keypad with factory default settings).
The screensaver on a keypad with factory default settings (Fig. 1) shows the date and time.
The installer can add to the screen additional widgets that will indicate the alarm system
status (see “Widgets” p. 8).
Tap the screen to view the user screen.
Swipe left to start the slideshow.
4.1 Slideshow
The keypad can run a slideshow of images, if the installer installed in the keypad a memory
card on which the images had been saved.
Tap the screen to view the user screen.
Swipe right to view the screensaver.
4.2 Trigger the panic alarm
When the screensaver or slideshow is displayed, tap the screen and hold for 3 seconds to
trigger the panic alarm. The installer defines whether the alarm triggered will be loud
(signaled by the alarm system) or silent (without signaling). The silent panic alarm is useful
when the control panel reports events to the monitoring station, but unauthorized persons
should not be aware of the alarm being triggered.
5. User screens
When the screensaver or slideshow is displayed, tap the screen to go to the user home
screen. Only one user screen is available in the keypad with factory default settings.
The installer can add more user screens and set one of them as the user home screen,
i.e. one that is displayed first. Swipe left / right to go to another user screen (if more user
screens were added by the installer). Information on which user screen is currently displayed
is represented graphically on the bottom of the screen.

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Fig. 2. User home screen (keypad with factory default settings).
The user screen includes:
•status bar (see p. 8),
•widgets used to operate the alarm system, indicate the alarm system status, etc.
(see “Widgets” p. 8).
To run a function with a widget, you may be required to enter a code. If this is the case,
the keypad will be displayed (see p. 11). When you enter the code, the function will be run
and you will be logged in. If you are already logged in, you will not be required to enter your
code again when trying to run a function with a widget.
The following widgets are available on the user home screen in the keypad with factory
default settings.
tap to fully arm the partitions operated by the keypad.
tap to arm without interior the partitions operated by the keypad.
tap to arm without interior and without entry delay the partitions operated by the
keypad.
tap to disarm the partitions operated by the keypad / clear alarm in them.
tap and hold for 3 seconds to trigger the panic alarm. The installer defines whether
the alarm triggered will be loud (signaled by the alarm system) or silent (without
signaling).
tap and hold for 3 seconds to trigger the fire alarm.
tap and hold for 3 seconds to trigger the medical (auxiliary) alarm.
tap to view the message.
Consult the installer about which additional widgets may help you to operate the alarm
system or control the home automation devices connected to the control panel.
Only the installer can create new user screens, add widgets to the screen, etc.

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The installer can configure the keypad so that the access to the user screen is code-
protected (a keypad will open before the screen is displayed).
Two different background pictures may be applied to user screens.
6. Additional screens
Additional screens differ from the user screens only in that each of them can have a different
background picture. For this reason, the additional screens may be used to display site plans.
If pictures other than the ones offered by SATEL are to be displayed, the installer must save
them on a memory card and install the card in the keypad.
To display an additional screen, tap a link widget.
Fig. 3. Screen with a site plan (example).
7. Status bar
The status bar is displayed on the top of the user screen and the additional screen.
It includes:
•screen title (optionally, if added by the installer),
•time,
•the icon. If you are not logged in, tap the icon to log in (keypad will open – see p. 11).
After you have logged in (entered the code), the user name will be displayed below the
icon. If you are logged in, tap the icon to log out or go to the user menu.
8. Widgets
The widgets described below may be displayed on the screen.
8.1 Text
The widget displays any text that was added by the installer or system element name.

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8.2 Partition state
The widget indicates the partition state by means of the following icons.
Icon
Partition status
disarmed – there are no violated zones
disarmed – there are violated zones
exit delay is running – remaining time longer than 10 seconds
exit delay is running – less than 10 seconds remained
armed – mode: “full”
armed – mode: “full + bypasses”
armed – mode: “without interior”
armed – mode: “without interior and without entry delay”
temporarily blocked
entry delay is running
fire alarm
alarm
fire alarm memory
alarm memory
first code has been entered (the partition is armed/disarmed using two codes)
8.3 Zone state
The widget displays the zone state represented by either:
•icons selected by SATEL (indicator) – different states are displayed,
•text messages (text) – messages inform only about normal and violated states,
•icons selected by the installer (icon) – only normal and violated states are displayed.
The icons selected by SATEL are described in the table below.
Icon
Zone status
normal
violated

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trouble – long violation
trouble – no violation
inhibited
isolated
tamper alarm
alarm
tamper alarm memory
alarm memory
tamper
masking
masking memory
8.4 Output state
The widget displays the output state represented by either:
•icons selected by SATEL (indicator),
•text messages (text),
•icons selected by the installer (icon).
The icons selected by SATEL are described in the table below.
Icon
Output status
deactivated
activated
“MONO switch” / “BI switch” / “Remote switch” type output deactivated
“MONO switch” / “BI switch” / “Remote switch” type output activated
“Shutter up” type output deactivated
“Shutter up” type output activated
“Shutter down” type output deactivated
“Shutter down” type output activated

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8.5 Temperature
The widget displays the temperature. Information about the temperature is sourced from an
ABAX 2 / ABAX wireless detector.
8.6 Date/time
The widget displays the date and time in the format specified by the installer.
8.7 Switch
The icon for the widget is selected by the installer. Tap the widget to activate / deactivate an
output.
8.8 Rectangle
The widget displays a rectangle that can be translucent and have different colors. As an
additional graphic element it may be used e.g. to highlight a part of the screen.
8.9 Macro
The icon for the widget is selected by the installer. Tap the widget to run a macro command.
The macro command is a sequence of actions to be performed by the control panel. Macro
commands are created by the installer.
8.10 PANIC/FIRE/AUX.
The widget is used to trigger an alarm ( - panic alarm; - fire alarm; - medical
alarm).
8.11 Information
The widget is represented on the screen by the icon. Tap the widget to view the
message prepared by the installer.
8.12 Link
The icon for the widget is selected by the installer. Tap the widget to go to the additional
screen / return to the user screen from the additional screen.
9. On-screen keypad
The on-screen keypad is displayed when you are required to enter a code e.g. to access the
user menu. You may be required to enter the code to access the user screen or the
additional screen or to run a function with a widget.

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Fig. 4. On-screen keypad.
Enter the code using the number keys and tap . If you made a mistake when entering the
code, tap and re-enter the code (if you fail to enter the valid code within one minute,
it will be treated as if you entered an invalid code).
If you tap before you enter the code, the on-screen keypad will close and you will return
to the previous screen.
By default, the following codes are programmed in the control panel:
service code: 12345
object 1 master (administrator) code 1: 1111
If there is an alarm in the system, it will be cleared after you enter the code.
10. User menu
Swipe up on the user screen / additional screen to go to the user menu. Since the access to
the user menu is code-protected, the keypad will open first. Enter the code. The menu will
open immediately if you have already logged in on the user screen.
10.1 User menu home screen
Fig. 5. User menu home screen.

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The following functions are available on the user menu home screen.
tap to go to the “Partitions” screen (p. 15).
tap to go to the “Zones” screen (p. 19).
tap to go to the “Outputs” screen (p. 21).
tap to go to the “Troubles” screen (p. 22). The function is available when a trouble
is signaled by the alarm system.
tap to go to the “Events” screen (p. 22).
tap to go to the “Users” screen (p. 22).
tap to go to the “Tests” screen (p. 24).
tap to go to the “Settings” screen (p. 27).
tap to go to the “Others” screen (p. 30).
If the icon is greyed out, the function is unavailable.
The icon displayed in the top right corner of the screen allows you to exit the user menu
(same as the swipe down gesture).
10.2 QWERTY keyboard
The QWERTY keyboard is used to enter text. It is displayed when you search for items on
certain screens, enter user names, etc.
Fig. 6. QWERTY keyboard: letter keys mode.
The text entered is displayed in the field above the keys.
In addition to the typing keys, the following special keys are available.
tap to switch the keyboard to the uppercase mode.

14 INT-TSG2 SATEL
tap to switch the keyboard to the lowercase mode.
tap to exit the QWERTY keyboard.
tap to switch the keyboard to the number keys mode.
tap to switch the keyboard to the letter keys mode.
tap to delete the character before the cursor.
tap to enable / disable the diacritical marks mode.
tap to confirm the text entered.
Fig. 7. QWERTY keyboard: number keys mode.
10.3 Terminal
The terminal allows you to enter data and configure the settings in the same way as from the
LCD keypad with text menu ( acts as ; acts as ). It is displayed if you run
certain user functions or service functions.
Fig. 8. Terminal.

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10.3.1 Data editing by using the terminal
The editing method depends on the type of data. Having completed the editing, tap to
save the changes. If you want to exit the function without saving the changes, tap .
Selection from the single-choice list
In the lower line of the display, the currently selected item is presented. You can scroll the list
using the and keys.
Selection from the multiple-choice list
In the lower line of the display, one of the items you can choose from is presented. You can
scroll the list using the and keys. The following character is displayed in the
upper line:
Y– displayed item is selected / option is enabled,
.– displayed item is not selected / option is disabled.
Tap any number key to change the currently shown character for another one.
Entering decimal and hexadecimal values
To enter digits, use the number keys. To enter characters from A to F, use the
and keys (keep tapping the key until the required character appears).
Entering names
Keep tapping the key until the required character appears. Long tap the key to display the
digit assigned to it.
Shown on the left side in the upper line of the display is information about the letter case:
[Abc], [ABC] or [abc] (it is shown for a few seconds when you tap any key). Tap to
change the letter case.
The key moves the cursor to the right, and the key – to the left. The key
deletes the character on the left side of the cursor.
10.4 “Partitions” screen
On this screen you can see the list of the partitions that you can operate by means of the
keypad. The partitions are represented by icons that indicate the partition state. The icons
are the same as the ones used by the “Partition state” widget (p. 9). The partition name may
be displayed beside the icon.

16 INT-TSG2 SATEL
Fig. 9. “Partitions” screen (example).
The icons in the top right corner allow you to:
tap to clear alarm.
tap to terminate the exit delay countdown (function available if the installer enabled
the exit delay clearing).
tap to filter the partition list (see “Filtering the partition list” p. 18).
tap to search for partition/partitions (see “Searching for partitions” p. 19).
tap to go back to the user menu home screen.
The icon displayed in front of the object name allows you to:
tap to hide the list of partitions that belong to the object.
tap to show the list of partitions that belong to the object.
Information about how many partitions are selected is shown in brackets next to the partition
name ([number of selected partitions]/[number of partitions]).
The numbers displayed next to the following icons indicate:
number of disarmed partitions.
number of armed partitions.
number of partitions where alarm condition occurs.
number of partitions where exit delay is running.
number of partitions where the first code has been entered (the partition is armed /
disarmed using two codes).
If you tap the screen close to the bottom edge and swipe up, the buttons with the icons will
appear at the bottom of the screen:
tap to increase the size of the icons/names on the list.
tap to decrease the size of the icons/names on the list.
tap to hide the partition names on the list.
tap to display the partition names on the list.

SATEL INT-TSG2 17
tap to hide the buttons.
10.4.1 Arming
1. Tap the partition you want to arm. The button with the icon will appear at the bottom of
the screen (if the button with the icon will appear, it means that the partition is armed
using two codes – see “Two-code arming”).
2. If you want to arm several partitions, tap each partition one by one.
3. Tap the button with the icon. The buttons with available arming modes will appear.
4. Tap the button with the arming mode you want to activate.
5. Tap the button with the icon. The arming procedure will start.
10.4.2 Two-code arming
When two users are required in order to arm a partition, follow these steps:
1. Tap the partition you want to arm. The button with the icon will appear at the bottom of
the screen.
2. If you want to arm several partitions that require 2 codes for arming, tap each partition
one by one.
3. Tap the button with the icon. The buttons and the slider will appear at the bottom of
the screen.
4. If the installer did not set the code validity time to 30 seconds, you can set the code
expiration time using the slider.
5. Tap the button with the icon.
6. Ask another user to arm the partition. The same keypad (see “Arming”) or another keypad
can be used for this purpose as well as a partition keypad or a proximity card reader.
The installer can configure the alarm system so that the same keypad cannot be used
to enter the second code.
10.4.3 Disarming
1. Tap the partition you want to disarm. The button with the icon will appear at the
bottom of the screen (if the button with the icon will appear, it means that the partition
is disarmed using two codes – see “Two-code disarming”).
2. If you want to disarm several partitions, tap each partition one by one.
3. Tap the button with the icon.
If there was an alarm condition in the partition, disarming will clear the alarm.
10.4.4 Two-code disarming
When two users are required to enter the code in order to disarm a partition, follow these
steps:
1. Tap the partition you want to disarm. The button with the icon will appear at the
bottom of the screen.

18 INT-TSG2 SATEL
2. If you want to disarm several partitions that require 2 codes for disarming, tap each
partition one by one.
3. Tap the button with the icon. The buttons and the slider will appear at the bottom of
the screen.
4. If the installer did not set the code validity time to 30 seconds, you can set the code
expiration time using the slider.
5. Tap the button with the icon.
6. Ask another user to disarm the partition. The same keypad (see “Disarming”) or another
keypad can be used for this purpose as well as a partition keypad or a proximity card
reader.
The installer can configure the alarm system so that the same keypad cannot be used
to enter the second code.
10.4.5 Cancelling the first code
If you entered the first code while two-code arming / disarming, you can cancel it by following
these steps:
1. Tap the partition where you want to cancel the first code. The button with the icon
will appear at the bottom of the screen.
2. If you want to cancel the first code in several partitions, tap each partition one by one.
3. Tap the button with the icon. The buttons will appear at the bottom of the screen.
4. Tap the button with the icon.
10.4.6 Auto-arming deferment
If the auto-arm delay countdown is programmed for the partition, you can defer the auto-arm
in the partition. This function is useful for partitions that are armed by the timer.
1. Tap the partition where you want to defer the auto-arm. The button with the icon will
appear at the bottom of the screen.
2. If you want to defer the auto-arm in several partitions, tap each partition one by one.
3. Tap the button with the icon. The slider for setting the time will appear.
4. Set the time using the slider.
The maximum time period for which you can defer the auto-arm is different when the
auto-arm delay is running and different when it is not.
5. Tap the button with the icon.
10.4.7 Filtering the partition list
1. Tap the icon. The buttons with filtering criteria will appear.
2. Tap the buttons with the filtering criteria that you want to use. You can tap any number of
buttons.
3. Tap the button with the icon. The partitions that meet the selected criteria will be
displayed.