SATO WS408TT-STD User manual

Barcode Printer
Owner’s Manual
WS408TT-STD/WS412TT-STD
WS412TT-LAN/WS412TT-LAN

i
FCC ID
In a domestic environment this product may cause radio interference in
which case the user may be required to take adequate measures.
FCC Warning
This equipment has been tested, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and,
if not installed and used in accordance with the instruction manual, may
cause harmful interference to radio communications. Operations of this
equipment in a residential area is likely to cause harmful interference in
which case the user will be required to correct the interference at his own
expense.
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference
that may cause undesired operation.
FCC Statement for Optional RF module
This device complies with RF radiation exposure limits set forth for an
uncontrolled environment.
The antenna used for this transmitter must be installed to provide a
separation distance of at least 20 cm from all people and must not be
collocated or operating in conjunction with any other antenna or
transmitter.

ii
IC Warning
Canada, Industry Canada (IC) Notices
This device complies with Canada licence-exempt RSS standard(s).
Operation is subject to the following two conditions: (1) this device may
not cause interference, and (2) this device must accept any interference,
including interference that may cause undesired operation of the device.
Canada, avis d'Industry Canada (IC)
Cet appareil est conforme avec Industrie Canada exemptes de licence RSS
standard(s).
Son fonctionnement est soumis aux deux conditions suivantes : (1) cet
appareil ne doit pas causer d'interférence et (2) cet appareil doit accepter
toute interférence, notamment les interférences qui peuvent affecter son
fonctionnement.
Bluetooh/Wireless Communication
Compliance Statement
This product has been certified for compliance with the relevant radio
interference regulations of your country or region. To make sure continued
compliance, do not:
∙ Disassemble or modify this product.
∙ Remove the certificate label (serial number seal) affixed to this product.

iii
Use of this product near microwave and/or other wireless LAN equipment,
or where static electricity or radio interference is present, may shorten the
communication distance, or even disable communication.
WARNING
Changes or modifications not expressly approved by the party responsible
for compliance could void the user's authority to operate the equipment.
(for USA only)
Radio Frequency (RF) Exposure Information
The radiated output power of the Wireless Device is below the Industry
Canada (IC) radio frequency exposure limits. The Wireless Device should be
used in such a manner such that the potential for human contact during
normal operation is minimized.
This device has also been evaluated and shown compliant with the IC RF
Exposure limits under mobile exposure conditions. (antennas are greater than
20cm from a person's body).
Informations concernant l'exposition aux fréquences radio (RF)
La puissance de sortie émise par l’appareil de sans fil est inférieure à la
limite d'exposition aux fréquences radio d'Industry Canada (IC). Utilisez
l’appareil de sans fil de façon à minimiser les contacts humains lors du
fonctionnement normal.
Ce périphérique a également été évalué et démontré conforme aux limites
d'exposition aux RF d'IC dans des conditions d'exposition à des appareils
mobiles (antennes sont supérieures à 20 cm à partir du corps d'une
personne).

iv
Liability Disclaimer
SATO Corporation takes steps to assure that the company’s published
engineering specifications and manuals are correct; however, errors do
occur. SATO reserves the right to correct any such errors and disclaims any
resulting liability. In no event shall SATO or anyone else involved in the
creation, production, or delivery of the accompanying product (including
hardware and software) be liable for any damages whatsoever (including,
without limitation, damages for loss of business profits, business
interruption, loss of business information, or other pecuniary loss) arising
out of the use of or the results of use of or inability to use such product,
even if SATO has been advised of the possibility of such damages.
Caution
Any changes or modifications not expressly approved by the party
responsible for compliance could void the user's authority to operate the
equipment.

v
Contents
1 Introduction....................................................................................................... 2
1.1 Features .................................................................................................. 2
1.2 Unpacking ............................................................................................... 2
1.3 Understand your printer .......................................................................... 3
1.3.1 Perspective view ......................................................................... 3
1.3.2 Back view ................................................................................... 4
1.3.3 Interior view I ............................................................................. 5
1.3.4 Interior view II ............................................................................ 6
1.4 Printer lights ............................................................................................ 7
1.4.1 Status lights ................................................................................ 7
1.4.2 System mode .............................................................................. 8
2 Get started ........................................................................................................ 9
2.1 Attach the power cord ............................................................................. 9
2.2 Turn on/off your printer ........................................................................ 10
2.2.1 Turn on your printer ................................................................. 10
2.2.2 Turn off your printer ................................................................. 11
2.3 Load media ........................................................................................... 12
2.3.1 Prepare media .......................................................................... 12
2.3.2 Place a media roll ..................................................................... 13
2.3.3 Test media feed ........................................................................ 17
2.4 Placing Ribbon Roll ................................................................................ 18
2.5 Media types .......................................................................................... 22
3 Printer operation ............................................................................................. 24
3.1 Media sensor calibration ....................................................................... 24
3.2 Self test ................................................................................................. 25
3.3 Reset your printer ................................................................................. 27
3.4 Media sensing ....................................................................................... 28
3.4.1 Transmissive sensor .................................................................. 28
3.4.2 Reflective sensor ...................................................................... 29
4 Maintenance ................................................................................................... 30
4.1 Cleaning ................................................................................................ 30
4.1.1 Printhead .................................................................................. 30
4.1.2 Media housing .......................................................................... 31
4.1.3 Sensor ...................................................................................... 32
4.1.4 Platen roller .............................................................................. 33
4.2 Replacing RTC Battery...................................................................... 34

vi
5 Troubleshooting ............................................................................................... 35
5.1 Printer issues ......................................................................................... 35
5.2 Media issues ......................................................................................... 35
5.3 Ribbon Problems ................................................................................... 37
5.4 Other issues .......................................................................................... 38
6 Specifications ................................................................................................... 39
6.1 Printer ................................................................................................... 39
6.2 Media .................................................................................................... 41
6.3 Bar codes .............................................................................................. 42
6.4 Bluetooth .............................................................................................. 44
6.5 Ethernet ................................................................................................ 45
6.6 Electrical and operating environment .................................................... 45
6.7 Physical dimension ................................................................................ 45
6.8 Interfaces .............................................................................................. 46
6.8.1 USB ........................................................................................... 46
6.8.2 Ethernet ................................................................................... 47
7 Safety precautions ........................................................................................... 48

1 Introduction Unpacking
2
1 Introduction
Thank you for purchasing a SATO WS printer. This manual provides
information about how to set up and operate your printer, load the media
and solve common problems.
1.1 Features
￭ Various Connectivity Options USB, Ethernet
￭ Easy Operation One-button design for easy control
￭ Fast Print Speed Max 6 inches/sec for the WS408 model
￭ Wireless Connection Build a wireless printing environment with
Bluetooth
￭ External Memory The extra USB port allows you to use a USB flash
drive for storage

1 Introduction Unpacking
2
1.2 Unpacking
Make sure all of the following items are included in your package.
SATO WS Printer SATO WS
Quick Installation Guide
Power Supply
AC Power Cord
When you receive the printer, open the package immediately and inspect for
shipping damage. If you discover any damage, contact the shipping company
and file a claim. SATO is not responsible for any damage incurred during
shipping. Save all package materials for the shipping company to inspect.
Note If any item is missing, please contact your local dealer.

1 Introduction Understand your printer
3
1.3 Understand your printer
1.3.1 Perspective view