SATO DR300 User manual

BARCODE PRINTER
DR300
OPERATOR MANUAL

SATO ASIA PACIFIC PTE.LTD.
438A ALEXANDRA ROAD
#05-01/02 ALEXANDRA TECHNOPARK
SINGAPORE 119967
Tel: [phone]
Fax: [phone]
Sales Hotline: [phone]
Service Hotline: [phone]
Email: [e-mail]
Website: www.satoworldwide.com
Copyright 2003
SATO Asia Pacific Pte.Ltd.
Warning : This equipment complies with the requirements in Part 15 of FCC rules for a
Class A computing device. Operation of this equipment in a residential area may cause
unacceptable interference to radio and television reception requiring the operator to take
whatever steps necessary to correct the interference.
All rights reserved. No part of this document may be reproduced or issued to third
parties in any form whatsoever without the express permission of SATO Asia Pacific
Pte.Ltd. The materials in this document are provided for general information and
are subjected to change without prior notice. SATO Asia Pacific Pte.Ltd.assumes
no responsibilities for any errors that may appear.
SAP/DR300/OperatorManual/Aug03/01

DR300 Operator Manual
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TABLE OF CONTENTS
Chapter 1 Installation and Handling Instruction ……………………….... 4
Place of Installation ………………………………………………………. 4
Power Supply …………………………………………………………….. 4
Chapter 2 Unpacking ……………………………………………………….. 5
Unpacking ………………………………………………………………… 5
Unpacking - Touch Screen (Optional Item) ……………………………… 6
Accessories Checklist …………………………………………………….. 7
Chapter 3 Name of Parts ……………………………………………………. 8
Name of Parts …………………………………………………………….. 8
Touch Screen / Keypad …………………………………………………… 9
Operation Panel Unit ……………………………………………………... 9
Card Cover Unit ………………………………………………………….. 10
Back Panel Unit ………………………………………………………….. 10
Chapter 4 Setting of Label and Carbon Ribbon ………………………….. 11
Setting Paper ……………………………………………………………... 11
Setting Rolled Paper ……………………………………………………… 11
Setting Large Diameter Rolled Paper ……………………………………. 14
Setting Carbon Ribbon …………………………………………………… 15
Pitch Sensor Adjustment …………………………………………………. 17
Setting Rolled Paper with Optional Accessories ………………………… 19
Dispenser Option …….…………………………………………… 19
Cutter Option..……………………………………………………. 21
Cut Position Adjustment …………………………………………. 22
Cutter Replacement ………………………………………………. 23
Stacker Option .…………………………………………………… 23
Chapter 5 Power Supply ……………………………………………………. 26
Setting Power Supply …………………………………………………….. 26
Supply Power …………………………………………………………….. 26
Switch off Power Supply …………………………………………………. 26
Simple Troubleshooting ………………………………………………….. 27
Chapter 6 Daily Maintenance ………………………………………………. 30
Daily Maintenance ……………………………………………………….. 30
Cleaning Method for Printer Parts ………………………………………… 31
Chapter 7 Optional PC Card ..……………………………………………… 33
PC Cards ………………………………………………………………….. 33
Memory Card Battery Installation / Exchange …………………………… 34
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Chapter 8 Operation Panel …………………………………………………. 36
Operation Overview ……………………………………………………… 36
Normal Mode …………………………………………………………….. 36
User Mode ………………………………………………………………… 37
Perform Test Printing …………………………………………………….. 38
“L” Selection for Large Label Size Paper ………………………………... 38
Setting Default Value …………………………………………………….. 39
Setting Service Mode (Default & Service Mode) ………………………… 39
Setting Non-Standard Protocode …………………………………………. 42
Currency Font Setting ……………………………………………………. 44
Factory Mode …………………………………………………………….. 45
Chapter 9 Online Programming …………………………………………… 46
Command Syntax ………………………………………………………… 46
Command ………………………………………………………… 46
Command Construction Rule ....………………………………………….. 46
Basic Construction Contents ……………………………………… 46
Command Specification ………………………………………………….. 47
Command Summary ……………………………………………… 47
Initial Designation Command ……………………………………. 47
End Designation Command ……………………………………… 47
Media Parameter Transmission ………………………………….. 48
Field Parameter Transmission …………………………………… 49
Online Mode Field Parameter Summary ………………………… 50
Field Data Transmission …………………………………………. 53
Graphic Data Transmission ……………………………………… 54
Data ID Transmission ……………………………………………. 54
Normal, Calendar, True Type Field ……………………………... 55
Print Designation ………………………………………… 55
Input Check Designation (Normal) ………………………. 56
Sequential Numbering ……………………………………. 56
Calendar Field …………………………………………….. 57
Bar Code Field ……………………………………………………. 58
Bar Code Designation ……………………………………. 58
Input Check Designation (Bar Code) …………………….. 59
Line/Box Field Transmission …………………………………….. 59
Graphic Field Transmission ………………………………………. 60
Reverse Field Transmission ………………………………………. 60
Custom-designed Character Registration Transmission ………..... 61
2D Bar Code Field Designation ………………………………………….. 62
PDF417 Code …………………………………………………………….. 63
Data Code ………………………………………………………………… 64
VeriCode …………………………………………………………………. 65
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QR Code ………………………………………………………………… 67
Maxi Code ………………………………………………………………. 68
2D Bar Code Command ………………………………………………… 69
QR Code Command …………………………………………………….. 70
QR Data Size Table (Module-2) ………………………………………... 71
Maxi Code Command ……………………………………………..……. 75
Chapter 10 Serial Interface ………………………………………………….. 76
Serial Interface …………………………………………………………… 76
Interface Specifications ………………………………………….. 76
Ready/Busy ……………………………………………………………… 77
Cable Connection ………………………………………………… 77
Input/Output Signal Explanation ………………………………… 77
XON/XOFF ……………………………………………………………… 78
Cable Connection ………………………………………………… 78
Input/Output Signal Explanation ………………………………… 79
Status 3 Protocol …………………………………………………………. 79
Status Transmission ……………………………………………………… 80
Status Request Command ……………………………………….. 80
Cancel Request Command ………………………………………. 81
Print Command …………………………………………………... 81
Return Sequence …………………………………………………………. 82
Cancel Demanding Command ………………………………………….... 83
Reference Flow Chart …………………………………………………….. 84
Appendix A Basic Specification ………………………………………………. 85
DR300 General Specifications …………………………………………… 85
Labels & Carbon Ribbon Specification ………………………….. 86
Operating Environment Condition ………………………………. 86
DR300 Software Specification …………………………………... 87
Printer Main Body Operation Unit ………………………………. 88
DIP-Switch Setting ………………………………………………………. 88
Dip-Switch Setting ……………………………………………….. 88
DIPSW 1 …………………………………………………………. 88
DIPSW 2 ………………………………………………………….. 89
DIPSW 3 ………………………………………………………….. 90
Appendix B Character Code Table ………………………………………….. 91
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CHAPTER 1
Installation and Handling Instruction
Installation and Operation Instruction
Place of Installation
•Place on level surface
•Avoid vibration
•Avoid high temperature and humidity
•Avoid dusty environment
Power Supply
•AC220/240V power supply is needed
•Supply electricity from main power supply
•Three pin earthed power lead is required
•A maximum of 3 amp fuse link is recommended
Chapter 1 - Installation and Handling Instruction

DR300 Operator Manual
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CHAPTER 2
Unpacking - Printer Unit
Remove the equipment from the carton box.
Chapter 2 - Unpacking

DR300 Operator Manual
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Unpacking - Touch Screen (Optional Item)
Remove touch screen from the carton box.
Chapter 2 - Unpacking

DR300 Operator Manual
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Accessories Checklist
When the box is opened, confirm if the following accessories are included. If anything is
found missing, contact the sales outlet of the dealer from where you purchased.
Cleaning
Sheet
Chapter 2 - Unpacking

DR300 Operator Manual
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CHAPTER 3
Names of Parts
Printer cover
Power Switch
Push - side for Power on
Push 0 side for Power off
Sliding Guide
Aligns Label
Card Cover
PC card slot, DIP-switch and
Adjustable Variable Resistor
(VR) can be found when the
card cover is opened
Fuse
Fuse blows off to
protect the equipment
from unstable power
supply surge
AC Input Power Terminal
(Power Connector)
Supplies power to the
equipment by inserting the
power cable
Chapter 3 - Name of Parts

DR300 Operator Manual
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Touch Screen / Keypad
The touch screen is connected to printer main body with a cable.
Operational Panel Unit
Displays operation message and error message
Display
Display error and operation message.
Display will be de-activated when
Touch Screen is connected.
STATUS
Displays status of printer
Green: Printing and data communication are enabled
Red: Error occurred
No Light: Printing and data communication prohibited
FEED
Feed key: Feeds Label
•Press FEED key to align label to
correct position after changing
new label roll
LINE
Line Key: Switch Start/Stop
printing and switch ON/OFF data
transmission
Chapter 3 - Name of Parts

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Card Cover Unit
Back Panel Unit
Chapter 3 - Name of Parts

DR300 Operator Manual
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CHAPTER 4
Setting of Label and Carbon Ribbon
Setting Paper
The use of SATO recommended labels for this equipment is essential.
Rolled Label
Setting Rolled Paper
Chapter 4 - Setting of Label and Carbon Ribbon

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•To open thermal head, turn Head Lock Lever in the direction of the arrow.
•Pass paper underneath the Pitch Sensor and Guide Shaft.
•Lightly push the entire paper against the Paper Guide designated position as
shown in the picture below.
Chapter 4 - Setting of Label and Carbon Ribbon

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•Adjust the Sliding Guide until it touches the label.
•Close the thermal head by turning the Head Lock Lever to the opposite direction
of the arrow.
•Close cover.
NOTE
For thermal transfer mode, ensure ribbon is correctly installed.
Chapter 4 - Setting of Label and Carbon Ribbon

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Setting Large Diameter Rolled Label
Setting Large Diameter Rolled Paper.
•Remove right half of the cover fastened with Snap Rivets.
•Pull out 3 Snap Rivets on the Cover by pushing their centre with finger.
•Alter set position of the Label Holder.
•Alter position of Set Screw.
•Insert Guide Plate in label supply component and Rolled Label Guide.
•Set Large Diameter Rolled Paper.
Chapter 4 - Setting of Label and Carbon Ribbon

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Setting Carbon Ribbon
Only SATO carbon ribbons are recommended for the use on this printer.
•Open Cover while power is OFF.
•Open thermal head.
•Turn Head Lock Lever in the direction of the arrow.
Chapter 4 - Setting of Label and Carbon Ribbon

DR300 Operator Manual
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•Insert Carbon Ribbon fully into the Ribbon Unwinder Unit. (Caution on
direction of unwinding)
•Set Ribbon Core on Ribbon Rewinding Unit.
•Pass Carbon Ribbon from Ribbon Unwinder Unit to Ribbon Rewinding Unit
underneath the thermal print head. Fix Carbon Ribbon Core with tape, etc.
and wind several times in the direction of the arrow. Confirm carbon ribbon
is set as the drawing on the left side by viewing from its side.
Chapter 4 - Setting Label and Carbon Ribbon

DR300 Operator Manual
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•By turning the Head Lock Lever to the direction of the arrow, close the
thermal head.
•Close Cover.
Pitch Sensor Adjustment
•Open Cover when power is OFF.
Take caution not to trap
y
our fin
g
er when closin
g
the
cover
Chapter 4 - Setting of Label and Carbon Ribbon

DR300 Operator Manual
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•Pitch sensor adjustment
Slide pitch sensor to locate centre hole.
This needs to be done when using tickets/tags with through punch hole
only.
•Turn Head Lock Lever to the direction of the arrow, close thermal head
and close cover.
Chapter 4 - Setting of Label and carbon Ribbon