SMC Networks EZ Networking SMC8013WG User manual

EZ Connect™Wireless Cable Modem Gateway
Install Guide
SMC8013WG

Copyright
Information furnished by SMC Networks, Inc. (SMC) is believed to be accurate and reliable.
However, no responsibility is assumed by SMC for its use, nor for any infringements of patents
or other rights of third parties which may result from its use. No license is granted by
implication or otherwise under any patent or patent rights of SMC. SMC reserves the right to
change specifications at any time without notice.
Copyright © 2003 by
SMC Networks, Inc.
38 Tesla
Irvine, California 92618
All rights reserved.
Trademarks
Information furnished by SMC Networks, Inc. (SMC) is believed to be accurate and reliable.
However, no responsibility is assumed by SMC for its use, nor for any infringements of patents
or other rights of third parties which may result from its use. No license is granted by
implication or otherwise under any patent or patent rights of SMC. SMC reserves the right to
change specifications at any time without notice.

TABLE OF CONTENTS
CHAPTER 1 | Introduction
Features and Benefits
Package Contents
Minimum Requirements
CHAPTER 2 | Getting to know the Wireless Cable Modem Gateway
LED Indicators
Rear Panel Description
Resetting and Restoring the Wireless Cable Modem Gateway
CHAPTER 3 | Installation
Basic Installation Procedure
CHAPTER 4 | Configuring your Computer
Configuring Windows 95/98/Me
Configuring Windows 2000
Configuring Windows XP
Configuring a Macintosh Computer
CHAPTER 5 | Configuring the Wireless Cable Modem Gateway
Browser Configuration
Disable Proxy Connection
Accessing the Wireless Cable Modem Gateway Web Management
CHAPTER 6 | Navigating the Web-based Administration
Making Configuration Changes
System
LAN
NAT
Firewall
Status
APPENDIX A | Troubleshooting
APPENDIX B | Technical Specifications
APPENDIX C | Compliances
APPENDIX D | Technical Support

CHAPTER 1 | Introduction
Congratulations on your purchase of the EZ Connect™ Wireless Cable Modem Gateway. SMC is
proud to provide you with a powerful yet simple communication device for connecting your
local area network (LAN) to the Internet.
1.1 | Features and Benefits
•EZ 3-Click Installation Wizard - A new and improved way to install your Gateway
Modem. In 3 simple clicks, you will be connected to the Internet.
•Internet connection to cable modem service via an integrated cable modem port
•Local network connection via 10/100 Mbps Ethernet ports or 11/22 Mbps wireless
interface.
•802.11b Turbo Compliant - interoperable with multiple vendors.
•DHCP for dynamic IP configuration, and DNS for domain name mapping.
•Firewall with Stateful Packet Inspection, client privileges, hacker prevention, DoS, and
NAT.
•Virtual Private Network (VPN) support using PPTP, L2TP, or IPSec pass-through
•User-definable application sensing tunnel supports applications requiring multiple
connections
•Built-in Parental controls allow you to limit certain web sites – configurable by time
and date.
•Email alerts when the users network is being compromised
•Easy setup through a web browser on any operating system that supports TCP/IP
•Compatible with all popular Internet applications

1.2 | Package Contents
Before installing the EZ Connect™ Wireless Cable Modem Gateway, verify that you have the
items listed under below. Also be sure that you have the necessary cabling. If any of the items
are missing or damaged, contact your local SMC distributor.
•1 - Wireless Cable Modem Gateway
•1 - Power adapter (9V/1A)
•1 - CAT-5 Ethernet cable
•1 - USB Cable
•Installation CD, including:
oUser Guide
oUSB Drivers
oBSafe Online© Parental Control Software
If possible, retain the carton and original packing materials in case there is a need to return
the product.
Please register your product on SMC’s web site at http://www.smc.com.
1.3 | System Requirements
You must meet the following minimum requirements:
•Provisioned Internet access from an ISP that has approved the SMC8013WG
•A computer equipped with a wired or wireless network adapter with TCP/IP installed.
•A Java-enabled web browser, such as Microsoft Internet Explorer 5.5 or above, or
Netscape Communicator 5.0 or above.
•Windows 98 Second Edition or higher is required for USB driver support.

CHAPTER 2 | Getting to Know the Wireless Cable Modem
Gateway
The EZ Connect™ Wireless Cable Modem Gateway is the perfect all in one solution, for the
home or business environment. This full-featured device has:
•An approved DOCSIS 1.1 Cable modem
•Advanced SPI Firewall Gateway
•High-speed Turbo 11/22 Mbps Wireless Access Point
•Comprehensive LEDs for network status and troubleshooting
•Reset Button
•4 – 10/100 Mbps Auto-Sensing LAN ports with Auto-MDI MDIX feature
•1 – USB 1.1 LAN Port for PC connectivity
Note: Cable modems provide up to 38 Mbps downstream and 10 Mbps upstream. However, you
should note that the actual rate provided by specific service providers may vary dramatically
from these upper limits.
2.1 | LED Indicators
The EZ Connect™ Wireless Cable Modem Gateway includes LED indicators on the front panel
that simplify installation and network troubleshooting.
The Wireless Cable Modem Gateway includes LED indicators on the front panel that simplify
installation and network troubleshooting.
LABEL LED COLOR ON FLASHING OFF
Power Green Power is supplied to the
Gateway N/A Power is not
supplied to the
Gateway
Diag Amber System Failure. Reboot
Gateway N/A Normal Operation
Cable Green Successfully connected to
cable network Attempting to connect to network N/A
Traffic Green Cable Modem has finished
CMTS registration Attempting to register with CMTS N/A
Wireless Green Good Wireless Link Data transmitting No Wireless Link
LAN (1-4) Amber Connected at 10 Mbps Data transmitting No Ethernet link
detected
LAN (1-4) Green Connected at 100 Mbps Data transmitting No Ethernet link
detected
USB Green USB port connected Data transmitting No USB link detected

2.2 | Rear Panel Description
Item Description
Power Connect the included power adapter to this port.
Reset Use this button to reset the power or restore the default factory settings.
LAN 1-4 Four 10/100 Auto-sensing switch ports (RJ-45). Connect devices on your local
area network to these ports (such as a PC, hub, or switch).
USB Connect a USB Cable from your PC to this port.
CATV Connect your cable line to this port.
Wireless Card Provides Wireless Signal for wireless clients.
2.3 | Rebooting and Restoring the Wireless Cable Modem Gateway
The Reset button is located on the rear panel of the EZ Connect™ Wireless Cable Modem
Gateway. Use a paper clip or a pencil tip to push the Reset button.
Reboot
If the Gateway is having problems connecting to the Internet, simply hold down the reset
button for less than 2 seconds then release.
Restore Factory Defaults
If rebooting the Wireless Cable Modem Gateway does not resolve your issue, then you can
follow these steps:
1. Leave power plugged into the Wireless Cable Modem Gateway.
2. Locate the reset button on the back panel, press and hold button for at least 5 seconds.
3. Release reset button.
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CHAPTER 3 | Installation
The EZ Connect™ Wireless Cable Modem Gateway can be installed in any location where you
have cable internet access, and the cable internet service provider has approved the EZ
Connect™ Wireless Cable Modem Gateway. To confirm you meet these 2 criteria points, please
contact your local ISP.
For general installation please follow the guidelines outlined below to best performance:
•Keep the Wireless Cable Modem Gateway away from any heating devices.
•Do not place the Wireless Cable Modem Gateway in a dusty or wet environment.
•For optimum wireless performance, install the Wireless Cable Modem Gateway away
from other electronic devices, such as Monitors / TV / 2.4GHz Cordless Phones. These
devices can hamper your wireless throughput and distance.
The EZ Connect™ Wireless Cable Modem Gateway can be positioned two ways, horizontal and
vertical.
To install the Wireless Cable Modem in a vertical position, on the left side of the device, when
looking at the LEDs – there is a built-in base stand. Pull out the stand out and turn it 90 degrees
and position the gateway on its side. See the different Install positions below:
Vertical Base
Stand
Horizontal Install
V
ertical Install

3.2 | Basic Installation Procedure
1. Connect the LAN: You can connect the Wireless Cable Modem Gateway to your PC, or to a
hub or switch. Run Ethernet cable from one of the LAN ports on the rear of the Wireless
Cable Modem Gateway to your computer’s network adapter or to another network device.
You can also connect the Wireless Cable Modem Gateway to your PC (using a wireless client
adapter) via radio signals.
Note: It is recommended that for first-time setup you use a wired connection.
2. Connect the WAN: Connect a coax cable to the CATV port on the back of the Wireless
Cable Modem Gateway from a cable port located in your home. When connecting to the
CATV port, use only manufactured coaxial patch cables with F-type connectors at both
ends for all connections.
Note: If this modem was NOT installed by the cable service provider (ISP) or is being used
to replace another cable modem – please contact your Cable Operator (ISP) to register the
SMC8013WG. Without registering the modem with your ISP it will be unable to connect to
the cable network system.
3. Power on: Connect the power adapter to the EZ Connect™ Wireless Cable Modem Gateway.
Warning: Only use the power adapter that was provided with the EZ Connect™ Wireless Cable
Modem Gateway, using another power adapter may damage your unit and void the warranty.

CHAPTER 4 | Configuring your Computer
The information outlined in this chapter will guide you through the configuration for the
following Operating Systems:
•Windows 95/98
•Windows Me
•Windows 2000
•Windows XP
•Apple Macintosh
4.1 | Configuring Windows 95/98/Me
1. Access your Network settings by clicking
[Start], choose [Settings], and then select
[Control Panel].
2. In the Control Panel, locate and double-click
the [Network] icon.
3. Highlight the TCP/IP line that has been
assigned to your network card on the
[Configuration] tab of the [Network]
properties window. (see network dialog box to
the right)
4. Next, click the [Properties] button to view
that adapter’s TCP/IP settings.
5. From the TCP/IP Properties dialog box, click
the [Obtain an IP address automatically]
option. (see TCP/IP dialog box to the
right)
6. Next click on the [Gateway] tab and verify
the Gateway field is blank. If there are IP
addresses listed in the Gateway section,
highlight each one and click [Remove]
until the section is empty.
7. Click the [OK] button to close the TCP/IP
Properties window.
8. On the Network Properties Window, click
the [OK] button to save these new
changes.
NOTE: Windows may ask you for the
original Windows installation disk or
additional files. Check for the files at
c:\windows\options\cabs, or insert your Windows CD-ROM into your CD-ROM drive and
check the correct file location, for example, D:\win98, D:\win9x. (Assume “D” is your
CD-ROM drive).
9. Windows may prompt you to restart the PC. If so, click the [Yes] button. If Windows
does not prompt you to restart your computer, do so anyways to ensure your settings.

4.2 | Configuring Windows 2000
1. Access your Network settings by clicking
[Start], choose [Settings], and then
select [Control Panel]
2. In the Control Panel, locate and double-
click the [Network and Dial-up
Connections] icon
3. Locate and double-click the [Local Area
Connection] icon for the Ethernet
adapter that is connected to the
Gateway. When the Status dialog box
window opens, click the [Properties]
button.
4. On the [Local Area Connection]
Properties box, verify the box next to
Internet Protocol (TCP/IP) is checked.
Then highlight the Internet Protocol (TCP/IP), and click the Properties button.
5. Select Obtain an IP address automatically to configure your computer for DHCP. Click
the [OK] button to save this change and close the Properties window.
6. Click the [OK] button again to save these new changes.
7. Reboot your PC.

4.3 | Configuring Windows XP
The following instructions assume you are running Windows XP with the default interface. If
you are using the Classic interface (where the icons and menus look like previous Windows
versions), please follow the instructions for Windows 2000 outlined above.
1. Access your Network settings by
clicking [Start], choose [Control
Panel], select [Network and Internet
Connections] and then click on the
[Network Connections] icon.
2. Locate and double-click the Local
Area Connection icon for the Ethernet
adapter that is connected to the
Wireless Cable Modem Gateway. Next,
click the [Properties] button.
3. On the [Local Area Connection]
Properties box, verify the box next to
Internet Protocol (TCP/IP) is checked.
Then highlight the Internet Protocol
(TCP/IP), and click the Properties
button.
4. Select Obtain an IP address automatically to configure your computer for DHCP. Click
the [OK] button to save this change and close the Properties window.
5. Click the [OK] button again to save these new changes.
6. Reboot your PC.
4.4 | Configuring a Macintosh Computer
You may find that the instructions here do not exactly match the screens you see, this is
because these steps were created using Mac OS 8.5. Mac OS 7.x and above are all very similar,
but may not be identical to Mac OS 8.5.
1. Pull down the Apple Menu. Click [Control Panel] and select TCP/IP.
2. In the TCP/IP dialog box, make sure that [Ethernet] is selected in the [Connect Via:]
field.
If [Using DHCP Server] is already selected in the [Configure] field, your computer is
already configured for DHCP. Close the TCP/IP dialog box, and skip to Step 2 Disable
HTTP Proxy (bottom of this page).
3. All the information that you need to record is on the [TCP/IP] dialog box. Use the space
below to record the information.
4. Select [Using DHCP Server] in the [Configure] field and close the window.
5. Another box will appear asking whether you want to save your TCP/IP settings. Click
[Save].

CHAPTER 5 | Configuring the Wireless Cable Modem
Gateway
After you have configured TCP/IP on a client computer, use a web browser to configure the EZ
Connect™ Wireless Cable Modem Gateway. The Gateway can be configured by any Java-
supported browser including Internet Explorer 5.0 or above, or Netscape Navigator 5.0 or
above. Using the web management interface, you may configure the Wireless Cable Modem
Gateway features and view statistics to monitor network activity.
Before you attempt to log into the Wireless Cable Modem Gateway’s Web-based
Administration, please verify the following:
1. Your browser is configured properly. (see below)
2. Disable any firewall or security software that may be running.
3. Confirm that you have a good [link] LED where your computer is plugged into the
Wireless Cable Modem Gateway. If you don’t have a [link] light, try another cable until
you get a good link.
5.1 | Browser Configuration
Confirm your browser is configured for a direct connection to the Internet using the Ethernet
cable that is installed in the computer. This is configured through the options/preference section
of your browser.
5.2 | Disable Proxy Connection
You will also need to verify that the “HTTP Proxy” feature of your web browser is disabled. This
is so that your web browser will be able to view the web-based configuration pages. The
following steps are for Internet Explorer and for Netscape. Determine which browser you use and
follow the appropriate steps.
Internet Explorer (5.0 or above)
1. Open Internet Explorer. Click [Tools], and then select [Internet Options].
2. In the [Internet Options] window, click the [Connections] tab.
3. Click the [LAN Settings] button.
4. Clear all the check boxes and click [OK] to save these LAN settings changes.
5. Click [OK] again to close the [Internet Options] window.
Note: To ensure proper screen refresh after a command entry, be sure that Internet Explorer
5.0 is configured as follows: Under the menu “Tools/Internet Options/General/Temporary
Internet Files/Settings,” the setting for “Check for newer versions of stored pages” should be
“Every visit to the page.”
Netscape (5.0 or above)
1. Open Netscape. Click [Edit], and then select [Preferences].
2. In the [Preferences] window, under [Category], double-click [Advanced], then select
the [Proxies] option.
3. Check [Direct connection to the Internet].
4. Click the [OK] button to save the changes.

5.3 | Accessing the Wireless Cable Modem Gateway’s Web Management
To access the Wireless Cable Modem Gateway’s web-based management screens, follow the
steps below:
1. Launch your web-browser.
NOTE: Your computer does not have to be ONLINE to configure the Wireless Cable
Modem Gateway.
2. In the Address Bar, type: http://10.1.10.1
Note: For some browsers, it may be necessary to include:88 after the management IP
address. For example: http://10.1.10.1:88
3. When the Gateway’s Login screen appears, enter the default username and password,
and click the [Login] button to access the Wireless Cable Modem Gateway.
There are 2 default login accounts, one for the User and one for the Installer, both sets
of information are listed below:
INSTALLER
USERNAME: mso
PASSWORD: w0rkplac3rul3s
USER
USERNAME: cusadmin
PASSWORD: highspeed
NOTE: Username and Password are case sensitive
4. Once you have logged into the Gateway’s web-based admin screen, you have several
options and features which can be configured.
All features available and how to configure each one is outlined in the next section
Chapter 6 | Navigating the Web-based Administration.

CHAPTER 6 | Navigating the Web-based Administration
The EZ Connect™ Wireless Cable Modem Gateway’s management interface allows you to
configure both basic and advanced features and options. Some of these advanced functions
include: hacker attack detection, IP and MAC address filtering, intrusion detection, virtual
server setup, virtual DMZ hosts, as well as other advanced functions.
6.1 | Making Configuration Changes
Once a configuration change has been made on a page, be sure to click the [Apply] or [Next]
button at the bottom of the page to enable the new setting.
6.2 | System
This section is used to configure the device mode and administration options.
On the screen shown below, you can configure the Router Name.
6.2.1 | Password Settings
From this section you can configure a new administration password that is used to access the
web management from your local LAN or by remote management from the WAN (internet).
To access the Remote Management configuration page, on the Side Navigation bar, click on
[System] link and then click on the [Password Settings] link.
If your password is lost, or you cannot gain access to the user interface, press the Reset button
on the rear panel (holding it down for at least five seconds) to restore the factory defaults.

6.4 | LAN
From this section you can configure the following settings:
•The private LAN settings, including the IP address of your Wireless Cable Modem
Gateway
•The IP Address Pool range for DHCP clients
•Enable or Disable the integrated DHCP server
•Configure the DHCP Lease time for your DHCP clients
To access the LAN configuration page, on the Side Navigation bar, click on [LAN] link.
LAN IP
Use the LAN section to configure the LAN IP address for the Wireless Cable Modem Gateway and
to enable the DHCP server for dynamic client address allocation. You can also configure the
Lease Time for the DHCP clients on your network.
Note: Set a period for the lease time if required. For home networks this may be set to
[Forever], which means there is no time limit on the IP address lease.

IP Address Pool
A dynamic IP start address may be specified by the user, e.g. 10.1.10.1 (default value). Once
this start IP address has been assigned, IP addresses running from 10.1.10.10 to 10.1.10.199
will be part of the dynamic IP address pool. IP addresses from 10.1.10.200 to 10.1.10.253 will
be available as static IP addresses.
Note: Do not to include the address of the EZ Connect™ Wireless Cable Modem Gateway
(10.1.10.1 – default IP) in the client address pool.
6.6 | NAT
Network Address Translation (NAT) allows multiple users at your local site to access the
Internet through a single public IP address.
6.6.1 | Port Forwarding
The Wireless Cable Modem Gateway has a built-in virtual server for port forwarding. You can
configure this feature to redirect the external service request to the appropriate internal
server and port.
For example, if you are running a WEB server, you can configure all traffic on port 80 to be
redirected to the IP address of the WEB server running on your network.
To access the Port Forwarding configuration page, on the Side Navigation bar, click on [NAT]
link and then click on the [Port Forwarding] link.
This Virtual Server function supports 2 types of Services:
•Predefined Service
•Customer Service

Predefined Service
The Predefined Service option has a pull-down menu with several popular Service Applications,
such as HTTP (80), FTP (20/21), and AIM/ICQ (5190).
To configure the virtual server for a Predefined Service, follow the steps below:
1. Select the [Service] that you want to have access through the firewall to your LAN from
the pull-down menu.
2. Enter in the [LAN Server IP] for the LAN PC that is running this service or application
3. You can also configure [Remote IPs] option to allow access to this specific port from
the WAN side. This can be configured for 3 different access types:
a. Any IP Address [Any] – choose this option to allow access to any public IP
address.
b. Single IP Address [Single Address] – choose this option to allow access to a
single public IP address.
c. IP Address Range [Address Range] – choose the option to allow a range of public
IP addresses.
4. Click the [Apply] button to save your changes and return to the Port Forwarding main
screen
Customer Server (custom)
The Customer Defined Service section allows you to configure the Virtual Server option to any
Traffic type (TCP/UDP/TCP and UDP), any Public Port, and any Private Port.
To configure this custom option, please follow the steps below:
1. Enter in a Description [Name] for this custom setting

2. Configure the Traffic or Data [Type] that you want to forward
3. Set the [LAN Server IP] of the PC that you want this traffic/data redirected to
4. You can also configure [Remote IPs] option to allow access to this specific port from
the WAN side. This can be configured for 3 different access types:
a. Any IP Address [Any] – choose this option to allow access to any public IP
address.
b. Single IP Address [Single Address] – choose this option to allow access to a
single public IP address.
c. IP Address Range [Address Range] – choose the option to allow a range of public
IP addresses.
5. Set the [Public Port] that this application will use on the WAN (Internet) side
6. Set the [Private Port] that the LAN PC will be waiting for this traffic/data from
Below is an example setting for a WEB server on an internet connection, where port 80 is
blocked from the WAN side, but port 8000 is available.
Name: Web Server
Type: TCP
LAN Server IP: 10.1.10.100
Remote IPs: Any (allow access to any public IP)
Public Port: 8000
Private Port: 80
With this configuration, all HTTP (Web) TCP traffic from any IP Address from the WAN side will
be redirected through the firewall to the Internal Server (192.168.2.100) on port 80.
Note: This configuration is useful because you don’t have to reconfigure your web server to
accept traffic on a different port, you can do this configuration from the firewall.

6.7 | Firewall
The Wireless Cable Modem Gateway provides a stateful inspection firewall (SPI), which is
designed to protect against Denial of Service (DoS) attacks when activated. Its purpose is to
allow a private local area network (LAN) to be securely connected to the Internet. To provide a
flexible solution, the firewall section has the following features:
6.7.1 | Access Control
Access Control allows users to block access to users on your network from the Internet. Access
Rules can be configured to a specific LAN IP Address or a range of LAN IP Address’s.
To access the Access Control configuration page, on the Side Navigation bar, click on [Firewall]
link and then click on the [Access Control] link.
To enable this feature, check the [Enable Filtering] checkbox.
From this section, you can also choose to have the Wireless Cable Modem Gateway to [Respond
to Ping on Internet WAN Port]. If you check this option, the Gateway will respond to PING
requests to the WAN IP address. By Default this option is disabled, so the Wireless Cable
Modem Gateway will NOT respond to PING requests from the WAN side.
For convenience, the Wireless Cable Modem Gateway includes 2 filtering options:
•Predefined Filtering
•Customer Defined Filtering
Steps to configure both types of these Access Rules are outlined below: