Snom 300 User manual

Snom3xx Phones
Quick Reference Guide
v7.1.35-06
Forwardall calls
·Entertheservicecode and
·Enterthedestination extension orphonenumber
Note: Don'tforgetthe externalaccess code infrontof
the phonenumberwhendialingexternalphone numbers
·Press thekeyto activate thecall forwarding
Forwardonlyexternal calls
·Entertheservicecode and
·Enterthedestination extension orphonenumber
Note: Don'tforgettheexternal access code
whendialingexternal phonenumbers
·Press thekeyto activate thecall forwarding
Forwardonlyinternalcalls
·Entertheservicecode and
·Enterthedestination extension orphonenumber
Note: Don'tforgettheexternal access code
whendialingexternal phonenumbers
·Press thekeyto activate thecall forwarding
Other callforwarding
Justreplacetheservicecode in theexamplesabove
with theservicecodesshown here
·Call Forwardingon Busy
·Call Forwardingon NoAnswer
·Call Forwardingwhen Unreachable
Forwardtovoicemail
·Press the"Snom"keyonyourphoneor
entertheservicecode andpress
Forwardtopre-defined forwardingnumber
·Entertheservicecode andpress
Note: Thepredefined forwardingnumberisusually
programmed toyourcell phonenumber
Deactivate ALLcallforwarding
·Entertheservicecode andpress
IMPORTANTNOTE:
Callsvia ahunt groupsorACDgroupscannotbeforwarded!
Group callpickup
·Entertheservicecode to pickupa
ringingcall on aphoneinyourcall group
Directedcallpickup
·Entertheservicecode followed by
theextension numberof theringingphoneto pickup
andactivate thecall pickupby pressing
General
Thisquick referenceguide explainsthemostcommonly used telephony actions.
Themanualisvalidforthesemodels; Snom300, Snom320, Snom360 &Snom370
used in combination with the@COMBusiness Managerv1.3.
Ifyou cannot findyouranswerin thequickreference, pleaseconsult theusermanual
"@COMUserguide forSnomphones" forafull explanation of all available features.
Makeinternal calls
·Entertheinternalextension number
·If thephonedoesn'tstartdialingautomatically;
pick upthehandset orpress
Makeexternal calls
·Entertheexternalaccess code, usually or
·Enterthetelephonenumber
·If thephonedoesn'tstartdialingautomatically;
pick upthehandset orpress
Calling
Attendedtransfer
·Placethecall on holdby pressing
orpress an unused linekey if available
·Enteran extension orphonenumber
Note: Don'tforgettheexternal access code
whendialingexternal phonenumbers
·Wait until thecall isanswered
·Press thetransferkey twiceto transfer
thecallingparty
Unattendedtransfer
·Press thetransferkey
·Enteran extension orphonenumber
Note: Don'tforgettheexternal access code
whendialingexternal phonenumbers
·If thephonedoesn'ttransferautomatically press
Call Transfer
Call pickup
Call Forward

Ifyourphoneismemberof ahuntgroupthefollowing
featureswill be available:
Memberlogin (all huntgroups)
·Entertheservicecode
andpress
Memberlogoff (allhunt groups)
·Entertheservicecode
andpress
Memberlogin (specifichuntgroup)
·Entertheservicecode
·Enterthehuntgroupextension
andpress
Memberlogoff (specifichuntgroup)
·Entertheservicecode
·Enterthehuntgroupextension
andpress
Note: Logoffmay notbepossiblein case youarethelast
membercurrently logged in.
Call Parkingisafeaturethatallowsyou to putcallson
holdon onephoneandretrievethemon anotherphone
Parkacall
·Press thetransferkey
·Entertheservicecode
·Entertheparkingposition andpress
Note: Theparkingextensionisanumberbetween0and99
Retrieveda parkedcall
·Entertheservicecode
·Entertheparkingposition andpress
TheGlobaladdress book containsthenamesand
numbers of internalextensionsandcontactsdefined in
thetelephony serverby the systemadministrator.
You can easily search foraphonenumberusingthe
directory serviceon yourphone:
·Press the "Directory" key
·Enterthefirst1-4letters of thenameyou'relooking
for. Thisisdonein thesameway asyoucreate text
messageson amobile phone.
·Browsethrough theresultsusingthenavigation
button to therequired name.
·Press theOK button to startdialingthenumber
A wrongentrycanbe correctedusingthekey
underneath thedisplay wherethetext"C<-" is
indicatedortheicon isshowing.
Suppressnumberforall calls (CLIR)
·Entertheservicecode andpress
Displaynumberonallcalls (CLIP)
·Entertheservicecode andpress
Suppressnumberonasinglecall
·Entertheservicecode followed
by thefull telephonenumberyou wantto call
Please notethat number suppressiondoesnotworkon
internal calls,and that presentation/suppressionofnumbers
can beoverruledbysystemprogramming.
Extension login
·Entertheservicecode
·Enteryourextensionnumber
andpress
·If asked, enteryourpasswordfollowed by
You arelogged on if youhear "Activated"
Extension logoff
·Entertheservicecode andpress
You arelogged off if you hear "De-activated"
Changepassword
·Entertheservicecodeandpress
·Enteryourcurrent passwordfollowedby
·Enteryournew passwordfollowed by
ActivateDND
·Entertheservicecodeandpress
Or if available press theDNDkey
De-activate DND
·Entertheservicecodeandpress
Or if available press theDNDkey
Numbersuppression
Global address book
C
all Parking
DoNot Disturb
(DND)
Flex
-
workfeatures
Huntgroupfeatures