SOMFY Sonesse 28 WF Zigbee User manual

Sonesse 28 WF RTS
EN Instructions

EN Sonesse 28 WF RTS
2Copyright© 2020 SOMFY ACTIVITES SA. All rights reserved.
ORIGINAL INSTRUCTIONS
These instructions apply to all Sonesse 28 WF RTS drives, the different versions of
which are available in the current catalogue.
CONTENTS
1.
Prior information........................................................................................... 4
1.1. Field of application............................................................................ 4
1.2. Liability ............................................................................................... 4
2.
Installation...................................................................................................... 5
2.1. Assembly ............................................................................................ 5
2.2. Wiring ................................................................................................. 6
2.3. Commissioning .................................................................................. 7
2.4. Tips and advice on installation......................................................... 9
3.
Use and maintenance .................................................................................... 14
3.1. Mode selection: Roller or Tilting Mode.......................................... 14
3.2. Controlling Up, Down, My: in Roller mode .................................... 14
3.3. Controlling Up, Down, My: in Tilting mode.................................... 15
3.4. Favourite position (my) .................................................................... 15
3.5. Adjusting the speed........................................................................... 16
3.6. Tips and advice on operation........................................................... 17
4.
Technical data ................................................................................................ 19

Sonesse 28 WF RTS EN
Copyright© 2020 SOMFY ACTIVITES SA. All rights reserved. 3
GENERAL INFORMATION
Safety instructions
DANGER
Indicates a danger which may result in immediate death or
serious injury.
WARNING
Indicates a danger which may result in death or serious
injury.
PRECAUTION
Indicates a danger which may result in minor or moderate
injury.
CAUTION
Indicates a danger which may result in damage to or
destruction of the product.

EN Sonesse 28 WF RTS
4Copyright© 2020 SOMFY ACTIVITES SA. All rights reserved.
1.PRIOR INFORMATION
1.1.Field of application
The Sonesse 28 drives are designed to drive all types of interior blinds except
pantographs.
The installer, who must be a motorisation and home automation professional, must
ensure that the motorised product is installed in accordance with the standards in
force in the country in which it is installed such as EN 13120 relating to interior blinds.
1.2.Liability
Before installing and using the drive, please read these instructions carefully.
In addition to the instructions provided in this guide, please also comply with the
instructions provided in the attached Safety instructions document.
The drive must be installed by a home motorisation and automation
professional, in accordance with Somfy’s instructions and the applicable
regulations in the country of installation.
Any operation of the drive outside the field of application described above is
prohibited. Such use, and any failure to comply with the instructions given in this guide
and in the attached Safety instructions document, absolves Somfy of any liability and
invalidates the warranty.
After installing the drive, the installer must inform his customers of the operating and
maintenance conditions for the drive and must provide them with the operating and
maintenance instructions, and the attached Safety instructions document. Any After-
Sales Service operation on the drive must be performed by a home motorisation and
automation professional.
Never begin installing without first checking the compatibility of this product with the
associated equipment and accessories. If in doubt when installing this product and/or
to obtain additional information, contact a Somfy representative or visit the website
www.somfy.com.

Sonesse 28 WF RTS EN
Copyright© 2020 SOMFY ACTIVITES SA. All rights reserved. 5
2.INSTALLATION
CAUTION
• These instructions are mandatory for the home motorisation and
automation professional installing the drive.
• Never drop, knock or puncture the drive or immerse it in liquid.
• Install an individual control point for each drive.
NOTICE
Make sure that LED, programming button and input connection remain visible and
easily accessible after installation.
2.1.Assembly
2.1.1.Preparing the drive
CAUTION
Sonesse 28 WF RTS : interior diameter of the tube has to be Ø26.6 mm or
greater.
1] Fit the crown (a) and drive wheel (b) to the
motor.
2] Measure the length (L) between the end of
the drive wheel and the head end.
L
1]
(a)(b)
2]
2.1.2.Preparing the tube
1] Cut the tube to the required length.
2] Deburr the tube and remove the debris.
1] 2]

EN Sonesse 28 WF RTS
6Copyright© 2020 SOMFY ACTIVITES SA. All rights reserved.
2.1.3.Assembling the drive-tube
1] Slide the drive into the tube. Insert the
wheel by aligning the wheel to the tube
profile. Insert the drive half way and then
slide the crown down the drive and insert
it in the tube. Finally, push the motor
inside the tube.
2] Not required, but if needed, fix the tube to
the drive with self-tapping screws or steel
pop rivets depending on the dimension (L).
1]
2]
L
2.1.4.Mounting the tube-drive assembly on the brackets
(a) Standard bracket.
(b) Drive plate for specific bracket.
NOTICE
For optimal radio reception, the motor
antenna should be kept straight and should be
positioned outside of headrail (if used).
(a) (b)
2.2.Wiring
PRECAUTION
To ensure electrical safety, this Class III motor
must be powered by a «SELV» voltage source
(Safety Extra Low Voltage).
Plug the battery with the motor supply cable.
CAUTION
Do not unplug the battery when the motor
works.

Sonesse 28 WF RTS EN
Copyright© 2020 SOMFY ACTIVITES SA. All rights reserved. 7
2.3.Commissioning
NOTICE
Orange LED blinks continuously in setting mode.
Green LED blinks once when any order from paired remote is received.
2.3.1.Pre-programming the control point
Press the Up and Down buttons simultaneously
on the control point:
→The motorised product moves up and down and
the control point is temporarily programmed.
2.3.2.Checking the direction of rotation
Press the Up button on the control point:
a] If the motorised product rises, the direction of
rotation is correct: move onto Setting the end
limits [}7]
b] If the motorised product lowers, the direction
of rotation is incorrect: move onto the next step.
b1] Press the My button on the control point until
the motorised product moves up and down: The
direction of rotation has been modified and green
LED blinks 5 times.
b2] Press the Up button on the control point to
confirm the direction of rotation.
a]
b]
b1] b2]
ü
2.3.3.Setting the end limits
NOTICE
The end limits can be set in any order.

EN Sonesse 28 WF RTS
8Copyright© 2020 SOMFY ACTIVITES SA. All rights reserved.
1] Press and hold the Up button to move the
motorised product to the desired up
position. If necessary, adjust the up
position using the Up or Down buttons.
2] To memorize the up limit: Press the My
and Down buttons simultaneously and
release once the motorised product
begins to move. The up limit is now
memorized and green LED blinks 5 times.
3] Press the My button when the motorised
product reaches the desired down
position. If necessary, adjust the down
position using the Up or Down buttons.
4] To memorize the down limit: Press the
My and Up buttons simultaneously and
release when the motorised product
begins to move. The down limit is now
memorized. The motorised product
moves up and will stop at its upper limit
and green LED blinks 5 times.
5] To confirm and complete limit
programming: Press and hold the My
button until the motorised product briefly
moves up and down. The end limits are
now recorded.
1] 2]
3]
5]
4]
2.3.4.Recording “Pairing” the control point
After recording the end limits:
Briefly press the control point Prog. button.
→The motorised product briefly moves up and
down to confirm pairing.
The control point is recorded “paired” to the
motorised product and green LED blinks 5 times.
PROG.

Sonesse 28 WF RTS EN
Copyright© 2020 SOMFY ACTIVITES SA. All rights reserved. 9
2.4.Tips and advice on installation
2.4.1.Questions about the drive?
Observations Possible causes Solutions
The motorised product
does not operate.
External battery is low and
requires charge.
Charge the battery.
The control point battery is
low. LED doesn't light
when any button of a
paired control point is
pressed.
Check the battery and
replace it as required.
The control point is not
compatible or not
programmed. LED doesn't
light when any button of
control point is pressed.
Check the compatibility or
pair the control point as
required referring to
Adding/Deleting Somfy
control points [}18].
An obstacle hinders the
movement of the
motorised product. The
Red LED lights fixed on.
Remove the obstacle.
Drive position is out of the
end limits. Red LED blinks 2
times intermittently and
continually.
Proceed to Setting the
end limits [}7].
Motor is neither set nor
paired. Orange LED lights
fixed on.
Proceed to
Commissioning.
The thermal protection has
activated. LED blinks red
continuously.
Wait for the drive to cool
down (LED will switch off)
Motor is in setting mode.
Orange LED blinks.
Proceed to Setting the
end limits [}7].

EN Sonesse 28 WF RTS
10 Copyright© 2020 SOMFY ACTIVITES SA. All rights reserved.
Observations Possible causes Solutions
Proceed to Recording
“Pairing” the control
point [}8];
Disconnect and reconnect
the battery.
The motorised product
stops too soon.
The end limits are
incorrectly set.
Reset the end limits.
The motorised product has
exceeded recommended
weight limit.
Replace the motorised
product.
Battery is low. Charge the battery.
Setting is not allowed. The
drive moves briefly 3 times
in one direction and 3 times
in the other direction. Red
LED blinks 3 times and 3
times intermittently.
Maximum number of
control points reached.
Erase control points from
memory to add a new
control point referring to
Erasing control points
from memory [}12]
Maximum/minimum value
of the setting is reached.
Perform correct setting.
End limits are too close Readjust the end limits
referring to Readjusting
the end limits [}10].
2.4.2.Readjusting the end limits
CAUTION
Control point must be paired to the motorised product.
NOTICE
Orange LED blinks slowly until the new end limit is recorded.

Sonesse 28 WF RTS EN
Copyright© 2020 SOMFY ACTIVITES SA. All rights reserved. 11
2.4.2.1.Readjusting the upper end limit
1] Briefly press the Up button, to move the
motorised product to the upper end limit.
2] Press and hold the Up and Down buttons
simultaneously until the motorised
product briefly moves Up and Down.
3] Press and hold the Up or Down button to
move the motorised product to the new
desired position.
4] To confirm the new position press and
hold the My button until the motorised
product briefly moves up and down and
green LED blinks 5 times.
1]
3]
2]
4]
2.4.2.2.Readjusting the lower end limit
1] Briefly press the Down button to move
the motorised product to the lower end
limit.
2] Press and hold the Up and Down buttons
simultaneously until the motorised
product briefly moves up and down.
3] Press and hold the Up or Down button to
move the motorised product to the new
desired position.
4] To confirm the new position press and
hold the My button until the motorised
product moves up and down and green
LED blinks 5 times.
1]
3]
2]
4]

EN Sonesse 28 WF RTS
12 Copyright© 2020 SOMFY ACTIVITES SA. All rights reserved.
2.4.3.Modifying the drive rotation direction
1] Using the Up or Down button on the
control point, move the motorised
product away from the end limits.
2] Press and hold the Up and Down buttons
simultaneously until the motorised
product briefly moves up and down and
orange LED starts to blink slowly.
3] Press the My button until the motorised
product briefly moves up and down to
reverse the rotation direction and green
LED blinks 5 times.
4] Press the Up button to check the new
rotation direction. The drive rotation
direction is reversed.
1]
3]
2]
4]
2.4.4.Modifying the wheel rotation direction
1] Using the Up or Down button on the
control point, move the motorised
product away from the end limits.
2] Press and hold the Up and Down buttons
simultaneously until the motorised
product briefly moves up and down and
orange LED starts to blink slowly.
3] Press the Up, My and Down buttons
simultaneously, until the motorised
product briefly moves up and down, wheel
rotation is reversed and green LED blinks 5
times.
1]
2] 3]
2.4.5.Erasing control points from memory
To delete all the programmed control points,
press and hold the drive head programming
button until the motorised product briefly moves
up and down twice.
2x

Sonesse 28 WF RTS EN
Copyright© 2020 SOMFY ACTIVITES SA. All rights reserved. 13
→ All programmed control points are deleted and
green LED blinks 5 times.
2.4.6.Erasing the memory of the drive (factory default)
To reset the drive, press and hold the drive head
programming button until the motorised product
briefly moves up and down 3 times.
→ All the settings are erased. Green LED blinks 5
times then orange LED is fixed on.
3x
2.4.7.Temporary sleeping mode
CAUTION
The motorised product must be programmed.
NOTICE
The drive will not respond to any control points commands for 15 minutes
1] Press and hold the drive head
programming button until the motorised
product briefly moves up and down.
2] Briefly press the drive head programming
button, the motorised product briefly
moves up and down twice.
g “Sleeping mode” is activated, green
LED blinks 5 times to confirm, then
orange LED blinks every second as
long as the drive is in the temporary
sleeping mode.
3] To deactivate the “Sleeping mode”, briefly
press the drive head programming button.
g The motorised product briefly moves
up and down, the control point
commands are enabled. Green LED
blinks 5 times.
1]
2]
3]
2x

EN Sonesse 28 WF RTS
14 Copyright© 2020 SOMFY ACTIVITES SA. All rights reserved.
3.USE AND MAINTENANCE
NOTICE
This drive does not require any maintenance operations.
3.1.Mode selection: Roller or Tilting Mode
The drives are designed to work in 2 modes: Tilting mode or Roller mode.
This feature allows the drive to be set according to the type of application.
NOTICE
The drive is set (by default) to work in Roller mode.
1] Move the motorised product away from
the end limits.
2] Simultaneously press and hold the Up and
Down buttons until the motorised
product briefly moves up and down.
3] Press and hold the My and Down buttons
simultaneously until the motorised
product briefly moves up and down to
change from Roller mode to Tilting mode.
g Green LED blinks twice to indicate that
the drive is in Roller mode or three
times to indicate that the motor is in
Tilting mode.
1]
2] 3]
3.2.Controlling Up, Down, My: in Roller mode
1] To move the motorised product from a
limit to the other limit, briefly press the Up
or Down button.
2] To stop the motorised product, briefly
press the My button.
3] (If a My position is recorded) To move the
motorised product to the My position,
briefly press the My button.
1]
2] 3]

Sonesse 28 WF RTS EN
Copyright© 2020 SOMFY ACTIVITES SA. All rights reserved. 15
3.3.Controlling Up, Down, My: in Tilting mode
1] To move the motorised product from a
limit to the other limit, briefly press (less
than 0,5s) the Up or Down button.
2] To stop the motorised product, press the
My button.
3] (If a My position is recorded) To move the
motorised product to the My position,
briefly press the My button. The
motorised product automatically travels
to the down end limit (first) then to the My
position.
4] To tilt the slats, press and hold the Up or
Down button or use the scroll of the
remote control, until the slats reach the
desired position.
1]
2]
4]
3]
3.4.Favourite position (my)
NOTICE
An intermediate stop, which is called the “favourite (my) position”, is different
from the upper and lower positions.
1] To set this function, move the motorised
product to the desired position using the
Up or Down button.
2] Briefly press My button to stop the
motorised product.
3] Press and hold the My button until the
motorised product moves up and down.
g Favourite (my) position is set and
green LED blinks 5 times.
1]
2] 3]

EN Sonesse 28 WF RTS
16 Copyright© 2020 SOMFY ACTIVITES SA. All rights reserved.
3.4.1.Modifying the favourite (my) position
NOTICE
Only one favourite (my) position is permitted.
1] Use the Up or Down button to move the
motorised product to the NEW desired
favourite (my) position.
2] Press the My button to stop the
motorised product.
3] Press and hold the My button until the
motorised product briefly moves up and
down.
g The new favourite (my) position is
programmed and green LED blinks 5
times.
1]
2] 3]
3.5.Adjusting the speed
NOTICE
Orange LED blinks slowly in this mode.
1] Move the motorised product away from
the end limits. Press and hold the Up, My
and Down buttons simultaneously, until
the motorised product briefly moves up
and down once.
ð The motorised product moves up and
down automatically in 10 second
cycles and green LED blinks 5 times to
validate entering in speed adjustment
mode.
2] To increase the speed, press and hold the
Up button until the motorised product
briefly moves up and down and green LED
blinks 5 times. Repeat as needed.
10 s 10 s
2]
1]
3] 4]

Sonesse 28 WF RTS EN
Copyright© 2020 SOMFY ACTIVITES SA. All rights reserved. 17
NOTICE
Maximum speed is reached when the
motorised product moves briefly 3 times in one
direction and 3 times in the other direction.
Red LED blinks 3 times and 3 times
intermittently.
3] To decrease the speed, press and hold the
Down button until the motorised product
briefly moves up and down. Repeat as
needed.
NOTICE
Minimum speed is reached when the motorised
product moves briefly 3 times in one direction
and 3 times in the other direction.
4] To confirm the new speed, press and hold
the My button until the motorised product
briefly moves up and down and green LED
blinks 5 times.
3.6.Tips and advice on operation
3.6.1.Questions about the product?
Observations Possible causes Solutions
The motorised product
does not operate.
The control point battery is
low. LED doesn't light
when any button of a
paired control point is
pressed.
Change control point
battery as required.
External battery is low and
requires charge.
Charge the battery.

EN Sonesse 28 WF RTS
18 Copyright© 2020 SOMFY ACTIVITES SA. All rights reserved.
Observations Possible causes Solutions
RTS is deactivated. LED
doesn't light when any
button of a paired control
point is pressed.
Press the drive
programming button.
Thermal protection of the
drive is on (Red LED blinks
slowly).
Wait for the drive to cool
down (Red LED will stop
blinking when drive is ready
to use).
The motorised product
stops before its end limit.
The drive has detected an
obstacle (solid Red LED).
Move the motorised
product in the other
direction.
3.6.2.Adding/Deleting Somfy control points
NOTICE
Orange LED blinks slowly when adding or
deleting a remote control.
A
A
A
A
B
B
B
3.6.2.1.Using a control point that has been previously programmed to
the motorised product
1] Press and hold the Prog. button (A) on the
programmed control point until the
motorised product briefly moves up and
down.
ð Green LED blinks 5 times then orange
LED blinks slowly.
2] Quickly press the Prog. button (B) on the
control point to add or delete.
g Green LED blinks 5 times.
1] 2]
Prog. A Prog. B
3.6.2.2.Using the Programming button on the drive head
1] Press and hold the drive head
programming button until the motorised
product briefly moves up and down.
1] 2]
Prog. B

Sonesse 28 WF RTS EN
Copyright© 2020 SOMFY ACTIVITES SA. All rights reserved. 19
2] Quickly press the Prog. button (B) on the
control point to add or delete.
g Green LED blinks 5 times.
NOTICE
Other functions are available, for more information, contact your Somfy
representative.
4.TECHNICAL DATA
Power supply 12 Vdc SELV
Radio frequency 433.42 MHz
Torque 1.1 N·m
Speed 10-28 RPM
Electrical insulation III
Minimum distance between
limits
1 turn
Operating temperature 0° to +60°C
Protection rating IP20 (for indoor use only)
Maximum number of
associated control points
12
NOTICE
For additional information on the technical data for this drive contact your
Somfy representative.
Please separate storage cells and batteries from other types of waste and
recycle them via the local collection facility.
We care about our environment. Do not dispose of the appliance with usual
household waste. Give it to an approved collection point for recycling.

EN Sonesse 28 WF RTS
20 Copyright© 2020 SOMFY ACTIVITES SA. All rights reserved.
SOMFY ACTIVITES SA, F-74300 CLUSES as manufacturer hereby declares
that the drive covered by these instructions and used as intended according
to these instructions is in compliance with the essential requirements of the
applicable European Directives and in particular of the Machinery Directive
2006/42/EC, and the Radio Directive 2014/53/EU.
The full text of the EU declaration of conformity is available at
www.somfy.com/ce.
Philippe Geoffroy, Approval manager, acting on behalf of Activity director,
Cluses, 05/2020.