SOMFY Sonesse 28 WF Zigbee User manual

Sonesse 28 WF Zigbee Li-ion
EN Instructions
ES Manual de instrucciones
FR Notice

EN Sonesse 28 WF Zigbee Li-ion
2Copyright© 2021 SOMFY ACTIVITES SA. All rights reserved.
TRANSLATED INSTRUCTIONS
These instructions apply to all Sonesse 28 Zigbee Li-ion drives, the different versions of which are available in the current
catalogue.
CONTENTS
1.
Prior information.......................................................................................................................................................... 3
1.1. Field of application.......................................................................................................................................... 3
1.2. Liability ............................................................................................................................................................. 3
2.
Installation..................................................................................................................................................................... 3
2.1. Assembly .......................................................................................................................................................... 3
2.2. Wiring ............................................................................................................................................................... 4
2.3. Commissioning ................................................................................................................................................ 4
2.4. Tips and advice on installation....................................................................................................................... 6
3.
Use and maintenance ................................................................................................................................................... 6
3.1. Use from the application ................................................................................................................................ 6
3.2. Controlling up, down, my ............................................................................................................................... 6
3.3. Tips and advice on operation......................................................................................................................... 7
3.4. Replacing the battery...................................................................................................................................... 8
4.
Technical data ............................................................................................................................................................... 9
GENERAL INFORMATION
Safety instructions
DANGER
Indicates a danger which may result in immediate death or serious injury.
WARNING
Indicates a danger which may result in death or serious injury.
PRECAUTION
Indicates a danger which may result in minor or moderate injury.
CAUTION
Indicates a danger which may result in damage to or destruction of the product.

Sonesse 28 WF Zigbee Li-ion EN
Copyright© 2021 SOMFY ACTIVITES SA. All rights reserved. 3
1.PRIOR INFORMATION
1.1.Field of application
The Sonesse 28 drives are designed to motorise all types of:
▪ Interior vertical blinds which front rail moves solely by gravity with a mass less than 15kg.
1.2.Liability
Before installing and using the drive, please read these instructions carefully.
In addition to the instructions provided in this guide, please also comply with the instructions provided in the attached Safety
instructions document.
The drive must be installed by a home motorisation and automation professional, in accordance with Somfy’s
instructions and the applicable regulations in the country of installation.
Any operation of the drive outside the field of application described above is prohibited. Such use, and any failure to comply
with the instructions given in this guide and in the attached Safety instructions document, absolves Somfy of any liability and
invalidates the warranty.
After installing the drive, the installer must inform his customers of the operating and maintenance conditions for the drive
and must provide them with the operating and maintenance instructions, and the attached Safety instructions document.
Any After-Sales Service operation on the drive must be performed by a home motorisation and automation professional.
Never begin installing without first checking the compatibility of this product with the associated equipment and
accessories. If in doubt when installing this product and/or to obtain additional information, contact a Somfy representative
or visit the website www.somfy.com.
Using this drive with any products which are not listed in the attached «Compatibility matrix» document shall also
render invalid any Somfy warranty and release Somfy from any liability.
2.INSTALLATION
CAUTION
• These instructions are mandatory for the home motorisation and automation professional installing the drive.
• Never drop, knock or puncture the drive or immerse it in liquid.
• Install an individual control point for each drive.
NOTICE
Make sure that LED, programming button and input connection remain visible and easily accessible after installation.
2.1.Assembly
2.1.1.Preparing the drive
CAUTION
Sonesse 28 Zigbee Li-ion : interior diameter of the tube has to be Ø26.6 mm or greater.
1] Fit the crown (a) and drive wheel (b) to the motor.
2] Measure the length (L) between the end of the drive wheel and the head end.
L
1]
(a)(b)
2]
2.1.2.Preparing the tube
1] Cut the tube to the required length.
2] Deburr the tube and remove the debris.
1] 2]

EN Sonesse 28 WF Zigbee Li-ion
4Copyright© 2021 SOMFY ACTIVITES SA. All rights reserved.
2.1.3.Assembling the drive-tube
1] Slide the drive into the tube. Insert the wheel by aligning the wheel to the tube
profile. Insert the drive half way and then slide the crown down the drive and
insert it in the tube. Finally, push the motor inside the tube.
2] Not required, but if needed, fix the tube to the drive with self-tapping screws
or steel pop rivets depending on the dimension (L).
1]
2]
L
2.1.4.Mounting the tube-drive assembly on the brackets
(a) Standard bracket.
(b) Drive plate for specific bracket.
(a) (b)
NOTICE
For optimal radio reception, the motor antenna should be kept straight and should be positioned outside of headrail
(if used).
2.2.Wiring
PRECAUTION
• To ensure electrical safety, this Class III motor must be powered by a “class 2” power source [SELV -Safety Extra
Low Voltage) + LPS (Limited Power Supply)]
• Improper using battery pack may cause overheat, fire, explosion, resulting in serious injury or death.
CAUTION
• For the purposes of recharging the battery, only use the detachable supply unit provided with this appliance.
• Ensure battery is fully charged prior to installation on site.
• Using this drive with any products which are not listed in the attached «Compatibility matrix» document shall also
render invalid any Somfy warranty and release Somfy from any liability.
1] Connect the charger to the drive.
2] When charging is complete, disconnect and store charger for later use.
Motor LED illuminates Behaviour
Green LED blinks. Charging.is in progress
Solid Green. Charging is complete.
2.3.Commissioning
NOTICE
• The orange LED blinks continuously in setting mode.
• To save battery power, if no Zigbee network is detected after a few minutes, the drive will stop searching for a network
and the LED will turn off. Briefly press the programming button on the drive head to reactivate the search.
• Green LED blinks once when any order from paired product or application is received.
2.3.1.Waking up the drive
1] For initial unpackaging of drive, wake up the drive by briefly pressing the
motor head programming button or plugging on the charger.
g The motorised product briefly moves up and down and green LED lights
on for 2seconds.

Sonesse 28 WF Zigbee Li-ion EN
Copyright© 2021 SOMFY ACTIVITES SA. All rights reserved. 5
2.3.2.Start-up
To set the drive, you need to access and use Set&Go Connect application, you must have a compatible phone or mobile
device and access to the internet.
The App is downloadable for free from Apple Store platforms and Google Play Store on the following mobile devices:
▪ Apple iPhone® mobile phone or mobile device with iOS operating system running iOS 11 and later.
▪ Mobile phone or mobile device with operating system Android™ OS 6.0 and later.
The software version of the Set&Go Connect application may be updated from time to time to add new features and
services.
2.3.3.Drive settings
▪ Once the Set&Go Connect application is downloaded, open the app and
follow the instructions to set the drive.
▪ Once the drive is set, check the settings by pressing the button on the motor
head:
◦ To start the motorised product movement, briefly press the button on the
motor head.
◦ To stop the motorised product movement, briefly press the button on the
motor head.
◦ To move the motorised product in the opposite direction of the previous
movement, briefly press the button on the motor head again.
◦ To stop the motorised product movement, briefly press the button on the
motor head, and so on.
2.3.4.Network management
NOTICE
Network status when the motor wakes up: The motorised product briefly moves up and down. If the orange LED blinks, it
is not linked to any network. If the LED doesn't light up and the motorised product briefly moves up and down, then it is linked
to a network.
To join a network:
▪ Follow the instructions on the Set&Go Connect application,
▪ Press and hold the motor head programming button until the product moves
up and down twice.

EN Sonesse 28 WF Zigbee Li-ion
6Copyright© 2021 SOMFY ACTIVITES SA. All rights reserved.
2.4.Tips and advice on installation
2.4.1.Questions about the product?
Observations Possible causes Solutions
The motorised product does not
operate.
The control point battery is low. Check the battery and replace it as
required.
Drive battery is low and requires charge.
Red LED blinks 3times when any button
of a paired control point is pressed.
Plug in the charger.
The control point is not compatible or
not programmed.
Check the compatibility or replace the
remote control if necessary.
An obstacle hinders the movement of
the motorised product.
Remove the obstacle.
Drive position is out of the end limits. Proceed to section Drive settings [}5]
Motor is not linked to a network. Proceed to section Network
management [}5].
The thermal protection has activated. Wait for the drive to cool down.
The motorised product stops too soon. The end limits are incorrectly set. Reset the end limits with Set & Go
Connect application.
The motorised product has exceeded
recommended weight limit.
Replace motorised product.
Drive battery is low and requires charge.
Red LED blinks 3times when any button
of a paired control point is pressed.
Plug in the charger.
The red LED of the control point lights
up
There is a setting error. Proceed to section Drive settings [}5]
2.4.2.Erasing the memory of the motor (factory default)
Press and hold the motor head programming button until the motorised product
briefly moves up and down 3times.
➔ All the settings are erased.
3x
3.USE AND MAINTENANCE
3.1.Use from the application
The motor control and tilting control are possible from the application: follow the instructions on TaHoma application.
CONTROLLING UP, DOWN, MY: IN ROLLER MODE.
3.2.Controlling up, down, my
1] To move the motorised product from a limit to the other limit, briefly press
the UP or DOWN button.
2] To stop the motorised product, briefly press the MY button.
3] (If a my position is recorded) To move the motorised product to the my
position, briefly press the MY button.
2] 3]
1]

Sonesse 28 WF Zigbee Li-ion EN
Copyright© 2021 SOMFY ACTIVITES SA. All rights reserved. 7
3.3.Tips and advice on operation
3.3.1.Questions about the product?
Observations Possible causes Solutions
The motorised product does not
operate.
The control point battery is low. Check the battery and replace it as
required.
Drive battery is low and requires charge.
Red LED blinks 3times when any button
of a paired control point is pressed.
Plug in the charger.
The thermal protection has activated. Wait for the drive to cool down.
The motorised product stops before its
end limit.
Drive battery is low and requires charge.
Red LED blinks 3times when any button
of a paired control point is pressed.
Plug in the charger.

EN Sonesse 28 WF Zigbee Li-ion
8Copyright© 2021 SOMFY ACTIVITES SA. All rights reserved.
3.4.Replacing the battery
NOTICE
Somfy recommends replacing the battery with the same type referenced 9021015
available in the Somfy catalog. Using another type of battery could result in system
damage and voiding of the warranty.
PRECAUTION
Replacement of the battery only must be carried out by a motorisation and home
automation professional.
CAUTION
• Do not use tools that could damage the drive when replacing the battery.
• Do not cut or damage the antenna cable.
1] If the drive is fixed to the tube, disassemble the motorised product to access
the self-tapping screws or steel pop rivets (drive wheel side) and remove
them.
2] Grab the motor head and pull out the drive by sliding it out of the motorised
product tube.
3] If necessary, offset the ring gear on the actuator tube to access the cruciform
screws and unscrew the motor head.
4] Remove carefully the motor head from the tube taking care not to damage
the wires and disconnect the battery.
5] Grab and remove the used battery using the hook tool available in the Somfy
catalog or supplied with the battery pack, by sliding it out of the tube taking
care not to damage the wires.
6] Insert and slide the new battery into the drive tube, leaving the battery
connector accessible from the outside of the tube.
7] Connect the new battery.
8] Insert the motor head using the keying notches on the drive tube taking care
not to cut off the wires.
9] Screw the motor head using the cruciform screws to the drive tube.
➔ Restart the installation referring to Assembling the drive-tube.
NOTICE
if necessary, readjust the end limits referring to Drive settings [ } 5]
1]
2]
3]
4]
5]
6]
7]
8]
9]

Sonesse 28 WF Zigbee Li-ion EN
Copyright© 2021 SOMFY ACTIVITES SA. All rights reserved. 9
4.TECHNICAL DATA
Power supply 12 Vdc class 2 power supply SELV + LPS
Radio frequency 2.4 GHz
Frequency bands and maximum power used 2.4 GHz - 2.4835 GHz e.r.p < 10mW
Torque 1.1 N·m
Speed 10-28 RPM
Minimum distance between limits 1 turn
Zigbee version 3.0
Bluetooth® version 4.2
Electric insulation III
Operating temperature 0° to 60°
Protection rating IP20 (for indoor use only)
Charging temperature 0° / 40° C
NOTICE
For additional information on the technical data for this drive contact your Somfy representative.
Please separate storage cells and batteries from other types of waste and recycle them via the local collection
facility.
We care about our environment. Do not dispose of the appliance with usual household waste. Give it to an
approved collection point for recycling.
The Bluetooth® word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of
such marks by SOMFY ACTIVITIES SA is under license. Other trademarks and trade names are those of their
respective owners.
This device complies with Industry Canada’s licence-exempt RSSs. Operation is subject to the following two conditions:
(1) This device may not cause interference; and (2) This device must accept any interference, including interference that may
cause undesired operation of the device.
FCC warning statement:
- This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) This device must accept any interference received, including
interference that may cause undesired operation.
- This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. End users must
follow the specific operating instructions for satisfying RF exposure compliance. This transmitter must not be co-located
or operating in conjunction with any other antenna or transmitter.
- Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority
to operate the equipment.
Apple and Apple logos are trademarks of Apple, Inc., registered in the U.S. and other countries.
iPad® and iPhone® are registered trademarks of Apple, Inc. App Store is a service mark of Apple Inc.

EN Sonesse 28 WF Zigbee Li-ion
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