SOMFY J4 io Assembly instructions

J4 io
Ref. 5068780B
Notice installateur
Installationsanleitung
Guida d’installazione
Installer Guide
EN DE FR
IT

60 © 2013 Somfy SAS. All rights reserved. 06/2013
IT
10. DATI TECNICI
Frequenza radio 868-870 MHz io-homecontrol® bidirezionale Tri-band
Alimentazione 230 V ~ 50 Hz
Temperatura di utilizzo da -20°C a +70°C
Grado di protezione (motore J4 io) IP 54
Grado di protezione (ricevitore J4 io) IP 67
Numero massimo di trasmettitori e di
sensori associati 9
Capacità massimaGHOODJDEELD¿QHFRUVD
(in giri) 200
Capacità regolata in fabbrica della
JDEELD¿QHFRUVDLQJLUL 120
Livello di sicurezza (motore J4 io) Classe I
Livello di sicurezza (ricevitore J4 io) Classe II
Coppia (Nm) 6 10 18
Lunghezza motore (mm) 306 321 341
Livello di potenza acustica /S$G%$
Tempo termico
,PRWRUL-LRVRQRSURWHWWLDWWUDYHUVRXQLQWHUUX]LRQHWHUPLFDLQFDVRGLVXUULVFDOGDPHQWRFDXVDWRGD
un utilizzo continuo superiore a 6 minuti.
Per il J418, la coppia massima ammessa per una estremità di asse motore è di
12 Nm.

61
© 2013 Somfy SAS. All rights reserved. 06/2013
EN
CONTENTS
1. Introduction 56
2. Safety 57
2.1. Safety and responsibility 57
6SHFL¿FVDIHW\DGYLFH 
3. Compatibility 3
4. Installation 58
4.1. 58 x 51 mm or 58 x 56 mm head rail,
open below 58
4.2. 58 x 56 mm head rail, open above 58
4.3. 57 x 51 mm head rail, open above 59
4.4. 78 X 67 mm head rail, open below 60
4.5. 67 X 66 mm head rail, open below 62
4.6. J4 io Plate 62
5. Wiring 63
6. Commissioning 64
6.1. Identifying setting steps already
completed 64
6.2. Pre-programming the Somfy io local
control point 64
&KHFNLQJWKHPRWRUVGLUHFWLRQRIURWDWLRQ
6.4. Basic settings (end limits and
angular travel) 65
3URJUDPPLQJWKH¿UVW6RPI\LRORFDO
control point 66
6.6. Checking the settings 66
7. Operation 67
7.1. Standard operation 67
7.2. Operating with a Somfy sensor or
automatic function 67
8. Modifying the settings 67
8.1. Favourite position (my) 67
8.2. Adding/Deleting Somfy io control points
and io sensors 68
8.3. Modifying the end limits 68
8.4. Modifying the angular travel 69
8.5. Modifying the position of the
horizontal slats
9. Tips and recommendations 70
9.1. Questions on the J4 io? 70
9.2. Replacing a lost or broken Somfy io
control point 71
9.3. Replacing a component of the actuator71
5HVWRULQJWKHRULJLQDOFRQ¿JXUDWLRQ 
10. Technical data 72
1. INTRODUCTION
The J4 io actuator is designed to drive the external venetian blind, types 1 & 2.
What is io-homecontrol®?
The J4 io uses io-homecontrol®, the new universal and secure wireless communication protocol, shared by
the major manufacturers in the world of home automation. io-homecontrol® enables all comfort and security
equipment to intercommunicate and be actuated via a single control point.
7KHÀH[LELOLW\DQGSHUIHFWFRPSDWLELOLW\RIWKHLRKRPHFRQWUROV\VWHPSURYLGHVVXSSRUWIRU\RXDV\RXUQHHGV
evolve. You can start by automating roller shutters, external venetian blinds and the front door, then equip the
outside awnings, the gate and garage door or garden lighting with the io-homecontrol® system.
These scalable items of equipment are still compatible with the existing system, thanks to io-homecontrol®
technology, which ensures their interoperability.
For further information please visit the website www.io-homecontrol.com..
io-homecontrol® provides advanced and secure radio technology that is easy to install.
io-homecontrol® labelled products communicate with each other, improving comfort,
security and energy savings.
www.io-homecontrol.com

62 © 2013 Somfy SAS. All rights reserved. 06/2013
EN
2. SAFETY
2.1. Safety and responsibility
- The motor, torque and operating time must be adjusted according to the complete installation.
- Only Somfy original accessories should be used (adapters, brackets, connectors, power cable, etc.).
)LWWLQJWHVWLQJFRPPLVVLRQLQJDQGUHSDLURIWKHLQVWDOODWLRQPXVWRQO\EHFDUULHGRXWE\TXDOL¿HGSHUVRQQHO
- Correct operation of the installation is only guaranteed if the installation and assembly have been carried out
according to best practices, if the electrical supply is adequate and if maintenance is carried out.
- The installer must also comply with the current standards and legislation in the country in which the product
is being installed, and inform his customers of the usage and maintenance conditions relevant to the product.
- The moving parts of the motors must be protected if operating at less than 2.50 m from the ground or
another surface.
- The installation must not be used if it shows any signs of damage (for example wear, damaged cables and
springs or ill adjusted end limits).
- The installation must be protected from all unauthorised use. Take preventive measures to avoid any
spurious operation.
- Children must be supervised to ensure they do not play with the equipment. Keep remote controls out of
the reach of children.
- This equipment is not intended for use by persons (including children) with impaired physical or mental
capacities or those without the required knowledge or experience unless supervised by a person responsible
for their safety.
- Disconnect all the connection cables from the power supply before operating on the installation.
- Do not use the installation if operations (window cleaning for example) are being carried out nearby.
- Observe the assembly and use guidelines, in particular the safety instructions from the manufacturer of the
device to be used , since incorrect installation can lead to severe injury.
- Permanently mounted controls must be mounted visibly.
- The power supply cables of the motor must only be replaced by a cable of the same type, delivered by the
manufacturer of the motor.
- If the mushroom is used to stop the blind in the upper end limit position, the installer must check that the
PXVKURRPLVLQSODFHZKHQWKHFRPSOHWHLQVWDOODWLRQLVXVHGIRUWKH¿UVWWLPH
- To remove the motor power cable: Please use the «J4 cable dismantling tool» ref: 9017811
6XEMHFWWRWHFKQLFDOPRGL¿FDWLRQV
6SHFL¿FVDIHW\DGYLFH
In addition to the safety instructions described in this guide, be sure to also observe the instructions
set out in the attached document «Safety instructions to follow and keep».
1) Switch off the mains supply for the external venetian blind
before performing any service operation in the vicinity.
To avoid damaging the product:
2) Never immerse it in liquid!
3) Avoid impacts!
4) Do not drop it!
5) Never drill holes in it!
6) Avoid moving the blind if ice has formed on it.
1
3
5 6
2
4
OFF

63
© 2013 Somfy SAS. All rights reserved. 06/2013
EN
Cutaway diagram of the head rail
)RUGHWDLOHGWHFKQLFDOLQIRUPDWLRQUHIHUWRWKHVSHFL¿FDWLRQVVKHHWVDQGGHGLFDWHGLQWHUIDFHSODQV
WT
20 mini
26 mini
Motor tilt
The J4 io motor has been designed to operate horizontally:
NOK OK OK 10°
maxi
36 mini
30 mini
Standard
mushroom
Mushroom for
extension
Check that during operation, none of the slats from the blind exert any radial pressure on the
mushroom.
If the EVB is equipped with a z-shaped slat, it will be necessary to adjust the upper end limit for
the motor. In this case, the mushroom is used to ensure the safety of the EVB.
Installation with the mushroom extension kit ref : 9017754
3. COMPATIBILITY
The J4 io motor has a degraded performance with EVB having operation position kinematic.
Operation position kinematics :
:KHQWKHEOLQGLVORZHUHGWKHVODWVDUHWLOWHGWRDVSHFL¿FDQJOHXQWLOWKHRSHUDWLQJSRVLWLRQ7KLVDQJOHLVREWDLQHG
HLWKHUE\DVSHFL¿FEOLQGPHFKDQLVPRUE\WLOWHUV

64 © 2013 Somfy SAS. All rights reserved. 06/2013
EN
4. INSTALLATION
 Screw the 2 adaptors (1) using 2 M3x8 bolts (2) on the
motor shaft.
Tightening torque = 1,35 N.m +/- 20%
Ensure that the J4 io plate cable does not pass over
a rotating part of the motor or mechanism.
 If necessary, compress the edge of the head rail (4) into
the motor zone.
 Insert the motor into the head rail (4).
 Using the clips (5), attach the motor in the head rail (4)
above the acoustic tapes (6a).
 The shaft can be fitted into the adapter using a headless
screw (7).
Tightening torque = 2 N.m maximum
Installation with external clips
 Screw the 2 adaptors (1) using 2 M3x8 bolts (2) on the
motor shaft.
Tightening torque = 1,35 N.m +/- 20%
Ensure that the J4 io plate cable does not pass over
a rotating part of the motor or mechanism.
 Insert the motor into the head rail (4).
 Using the clips (5), attach the motor in the head rail (4)
above the acoustic tapes (6a).
 The shaft can be fitted into the adapter using a
headless screw (7).
Tightening torque = 2 N.m maximum
5
4
7
7
4
4.1 57 X 51 mm or 58 x 56 mm head rail, open below
4.2 58 x 56 mm head rail, open above
2
7
1
1
7
2
6a
2
7
1
1
7
2
7
5
4
7
6a
5
5

65
© 2013 Somfy SAS. All rights reserved. 06/2013
EN
Installation with external clips
 Screw the 2 adaptors (1) using 2 M3x8 bolts (2) on the
motor shaft.
Tightening torque = 1,35 N.m +/- 20%
Ensure that the J4 io plate cable does not pass over
a rotating part of the motor or mechanism.
 Insert the motor into the head rail (4).
 Using the clips (5), attach the motor in the head rail (4)
above the acoustic tapes (6a).
 The shaft can be fitted into the adapter using a headless
screw (7)
Tightening torque = 2 N.m maximum
Installation with internal clips
 Screw the 2 adaptors (1) using 2 M3x8 bolts (2) on the
motor shaft.
Tightening torque = 1,35 N.m +/- 20%
Ensure that the J4 io plate cable does not pass over
a rotating part of the motor or mechanism.
 Insert the motor into the head rail (4).
 Using the clips (5), attach the motor in the head rail (4).
 The shaft can be fitted into the adapter using a headless
screw (7).
Tightening torque = 2 N.m maximum
The internal clips cannot be used with J418 motors
(J4 motors with a torque of 18 Nm).
4.3 57 x 51 mm head rail, open above
1
2
12
4
5
7
7
7
7
5
2
7
1
1
7
2
7
5
4
7
6a
5

66 © 2013 Somfy SAS. All rights reserved. 06/2013
EN
1
2
1
2
8
5
8
5
5
7
7
7
7
4
Installation with J406/J410 motors
(torque of 6 or 10 Nm)
 Screw the 2 adaptors (1) using 2 M3 x 8 bolts (2) on the
motor shaft.
Tightening torque = 1,35 N.m +/- 20%
Ensure that the J4 io plate cable does not pass over
a rotating part of the motor or mechanism.
 Fit the two head rail adaptors (8) on the motor.
 Insert the motor into the head rail (4).
 Using the clip (5), attach the motor in the head rail (4).
 The shaft can be fitted into the adapter using a headless
screw (7).
Tightening torque = 2 N.m maximum
4.4 78 x 67 mm head rail, open below

67
© 2013 Somfy SAS. All rights reserved. 06/2013
EN
1
2
1
2
8
5
8
5
5
7
7
7
7
4
9
Assembly with J418 motor (torque = 18 N.m)
 Screw the 2 adaptors (1) using 2 M3 x 8 bolts (2) on
the motor shaft.
Tightening torque = 1,35 N.m +/- 20%
Ensure that the J4 io plate cable does not pass
over a rotating part of the motor or mechanism.
 Fit the two head rail adaptors (8) on the motor.
 Insert the motor into the head rail (4).
 Using the clip (5), attach the motor in the head rail (4).
 The shaft can be fitted into the adapter using a head-
less screw (7).
Tightening torque = 2 N.m maximum
 Fit the additional calliper (9) to the head rail (4) +
motor assembly.
 Screw the calliper (9) to the motor with an M5 x 10 mm
bolt. Tightening torque = 4 N.m maximum.
The bolt must be compressed against the calliper (9).

68 © 2013 Somfy SAS. All rights reserved. 06/2013
EN
 Screw the 2 adaptors (1) using 2 M3 x 8 bolts (2) on the
motor shaft.
Tightening torque = 1,35 N.m +/- 20%
Ensure that the J4 io plate cable does not pass over
a rotating part of the motor or mechanism.
 Fit the two head rail adaptors (8) on the motor.
 Insert the motor into the head rail (4).
 Using the clips (5), attach the motor in the head rail (4).

4.5 67 x 66 mm head rail, open below
1
2
1
2
8
5
5
8
77
77
4
4.6 J4 io Plate
The J4 io plate is supplied connected to the motor; it must be integrated into or on the outside of the
KHDGUDLO,I6RPI\VHQVRULVEHLQJXVHGWKHSODWHPXVWEH¿[HGWRWKHRXWVLGHRIWKHKHDGUDLO
191 mm
25 mm
MAX
19 mm
MAX

69
© 2013 Somfy SAS. All rights reserved. 06/2013
EN
 It is prohibited to create a complete loop on the supply cable of the J4 io
plate.
 Do not interlace the supply cable of the J4 io plate with another cable.
To ensure that the radio signal is transmitted correctly, it is necessary to pull the J4 io plate supply cable
out of the head rail by at least 30 cm.
Mounting inside the head rail Mounting outside the head rail
 The mounting of the J4 io plate inside the head rail is compatible with the following head rails and shafts:
,QRUGHUWR¿[WKHSODWHLQVLGHWKHKHDGUDLO\RXPD\XVHGRXEOHVLGHGDGKHVLYHWDSHUHI
Mounting the plate with double sided adhesive tape is guaranteed to temperatures from -30°C to
70°C. However, to ensure proper adhesion over time, it is essential to stick the tape to a clean sur-
face.
SHAFT
Up to 14 mm hex
Up to 14 mm square
Up to 14 mm diameter
HEAD RAIL
57 x 51 mm
58 x 56 mm
78 x 67 mm
65 x 64 mm
/FP

70 © 2013 Somfy SAS. All rights reserved. 06/2013
EN
6. COMMISSIONING
3URJUDPPLQJWKH¿UVW
Somfy local control
point
Only one motor should be powered at a time.
Switch on and follow procedure «a» or «b»
depending on the reaction of the blind:
D7KHEOLQGPRYHVEULHÀ\
The end limits are set and no
Somfy control point has been stored.
*RWRWKHVHFWLRQHQWLWOHG©3URJUDPPLQJWKH¿UVW
Somfy io local control point».
or
b) The blind does not move
Press the Up or Down buttons and follow
procedure «c» or «d» depending on the reaction of the
blind:
The guide only describes commissioning using a Situo mobile io VB type Somfy io local control point which
provides greater precision when tilting the slats.
For commissioning using any other io control point, refer to the corresponding guide.
6.1. Identifying setting steps already completed
c or d
5. WIRING
 Connect the motor and plate assembly
according to the information in the table
below:
1 2 3
Shared
(Black)
Neutral
(Blue)
Earth (Yellow/Green) M M M
Shared
Neutral
Earth
Motor
M
Shared
Neutral
Earth
Motor
Black (2)
Blue (1)
Yellow/Green
Cut off the mains power supply.
This motor must not be connected to an isolation transformer.
Only the io plate ref: 1811130 may be connected to the J4 io motor.

71
© 2013 Somfy SAS. All rights reserved. 06/2013
EN
6.2. Pre-programming the Somfy io local control point
 Press the Up and Down buttons simultaneously.
The blindPRYHVEULHÀ\WKH6RPI\ORFDO
io control point is pre-programmed to the motor.
Operation
6.4. Basic settings
5.4.1. Setting upper and lower end limits
Check that your J4 io actuator has been assembled in
the blind in the lowered position with the slats closed.
 Press the Up button for 3 seconds. The blind rotates in the
up direction.
 Stop the blind using the stop on the «mushroom» button. The
end limits are set. The upper end limit is stored on the
mushroom.
c) The blind still does not move
The end limits are not set and no
Somfy control point has been stored.
Go to the section entitled 6.2 «Pre-programming the
Somfy io local control point».
or
d) The blind is fully raised or lowered
The end limits are set and the
Somfy control point has been stored.
Go to the section entitled «Operation».
Pre-programming the
Somfy io local control
point
 Press the Up button:
a) If the blind raises, the direction of rotation is correct:
go to the section entitled 6.4 "Basic Settings".
b) If the blind lowers, the direction of rotation is incorrect:
press the "my" button until the blind moves, the direction of
URWDWLRQLVPRGL¿HG
 Press the Up button to check the direction of rotation.
6.3. Checking the motor's direction of rotation
a
b
=
=
Setting the end limits

72 © 2013 Somfy SAS. All rights reserved. 06/2013
EN
6.5. 3URJUDPPLQJWKH¿UVW6RPI\LRORFDOFRQWUROSRLQW
6.5.1. Using a pre-programmed Somfy io local control point (6.2)
%ULHÀ\SUHVVWKHPROG button on this control point: the blind
PRYHVEULHÀ\WKHFRQWUROSRLQWKDVEHHQSURJUDPPHG
6.5.2. After a power cut
 Press the Up and Down buttons on the new control point
simultaneously until the blind moves.
 %ULHÀ\SUHVVWKHPROG button on this control point: the blind
PRYHVEULHÀ\WKHFRQWUROSRLQWKDVEHHQSURJUDPPHG
6.6. Checking the settings
Check the settings of the upper and lower end limits using the Somfy io local control point.
6.4.2. Modifying the angular travel
For optimum operation of the J4 io actuator, it is
HVVHQWLDOWRDGMXVWWKHDQJXODUWUDYHO
The angular travel is the total angle necessary for the
blind to change from a slats closed position to a slats
fully open position.
The slats fully open position is reached when the slats no
longer tilt and the blind makes an initial raising movement.
 Press the down button until the lowered position is reached.
 When the blind is in the lowered position, press the Up and
Down buttons for 5 seconds: the blindPRYHVEULHÀ\
 Press the "my" button on the control point: the blind moves
EULHÀ\
 Move the slats from the slats closed position to the slats fully
RSHQSRVLWLRQE\EULHÀ\SUHVVLQJWKH8SEXWWRQRQWKHFRQWURO
point.
 Press the Up button and "my" buttons on the control point at
the same time, until the blind moves.
or
or

73
© 2013 Somfy SAS. All rights reserved. 06/2013
EN
8. MODIFICATION OF THE SETTINGS
7.1. Favourite position (my)
7.1.1. Modifying the favourite position (my)
 Place the blind in the required new favourite position (my).
 Press the "my" button until the blind moves: the new favou-
rite position (my) has been programmed.
7.1.2. Deleting the favourite (my) position
 Press the "my" button: the blind will start to move and will
stop in the favourite position (my).
 Press the "my" button again until the blind moves: the
favourite position (my) has been deleted.
7. OPERATING
7.1. Standard operation (the operation below is only possible with the following control
points: Situo mobile io VB, Easy Sun io, Composio io and Smoove io)
7RXVHWKHIDYRXULWHP\SRVLWLRQ%ULHÀ\SUHVVWKHP\EXWWRQ
the blind starts to move, then stops and angles the slats in
accordance with the angle programmed for the favourite (my)
position.
7.1.2. STOP function
The blind is moving.
%ULHÀ\SUHVVWKH"my" button: the blind stops automatically.
7.1.3. Up and Down buttons
A brief press on the Up or Down buttons causes the slats of
the blind to turn.
A long press on the Up or Down buttons will cause the blind to
raise or lower completely.
7.2. Operating with a Somfy sensor or automatic function
Refer to the corresponding manual for the Somfy io sensor.
7.1.1. Favourite position (my)
Besides the upper and lower positions, an intermediate position known as the "favourite position
(my)" may be programmed in the motor. The “my” favourite position is pre-set in the factory, and
corresponds to the “slats lowered, sun protection” position.
To modify or delete the favourite position (my), see the section entitled "Modifying settings".

74 © 2013 Somfy SAS. All rights reserved. 06/2013
EN
8.3. Modifying the end limits
8.3.1. Modifying the upper end limit
 Place the blind in the intermediate position.
 Press the Up and Down buttons for 5 seconds the blind
PRYHVEULHÀ\
 Press the Up button (The blind rotates, stops, then continues
to turn in the up direction) until the required end of travel is
reached (The blind will continue to rise after the control point is
pressed for 3 seconds).
 Stop the blind in the required position (If the end of travel has
been set on the mushroom, the effective end of travel will be
stored slightly below the mushroom).
 Press the Down button.
The blindZLOOPRYHEULHÀ\WRFRQ¿UPVWRUDJH
Note: If a new end of travel needs to be set beyond the exis-
ting end of travel, the blind will stop itself at the existing
end of travel. It will be necessary to press the control point
again to go past this existing end of travel.
8.3.2. Modifying the lower end limit
 Place the blind in the intermediate position.
 Press the Up and Down buttons for 5 seconds the blind
PRYHVEULHÀ\
 Press the Down button (the blind will turn, stop, then continue
in the down direction) until the required lower end of travel is
reached (the blind will continue to lower when the control point
is pressed for 3 seconds).
 Stop the blind in the required position.
 Press the Up button.
The blindZLOOPRYHEULHÀ\WRFRQ¿UPVWRUDJH
Note: If a new end of travel needs to be set beyond the exis-
ting end of travel, the blind will stop itself at the existing
end of travel. It will be necessary to press the control point
again to go past this existing end of travel.
8.2. Adding/Deleting Somfy io control points and io sensors
Refer to the corresponding guide.

75
© 2013 Somfy SAS. All rights reserved. 06/2013
EN
8.4. Modifying the angular travel
For optimum operation of the J4 io actuator, it is
HVVHQWLDOWRDGMXVWWKHDQJXODUWUDYHO
The angular travel is the total angle necessary for the
blind to change from a slats closed position to a slats
fully open position.
The slats fully open position is reached when the slats no
longer tilt and the blind makes an initial raising movement.
 Press the down button until the lowered position is reached.
 When the blind is in the lowered position, press the Up and
Down buttons for 5 seconds: the blindPRYHVEULHÀ\
 Press the "my" button on the control point: the blind moves
EULHÀ\
 Move the slats from the slats closed position to the slats fully
RSHQSRVLWLRQE\EULHÀ\SUHVVLQJWKHUp button on the control
point.
 Press the Up and "my" buttons on the control point at the
same time, until the blind moves.
or
or

76 © 2013 Somfy SAS. All rights reserved. 06/2013
EN
8.5. Modifying the position of the horizontal slats
 Press the Up and Down buttons for 5 seconds on the control
point: The blindPRYHVEULHÀ\
 Press the “my” and Down buttons on the control point: the
blindPRYHVEULHÀ\
 0RYHWKHVODWVWRZDUGVWKHKRUL]RQWDOSRVLWLRQE\EULHÀ\SUHVV-
ing the Up or Down button on the control point.
 7RFRQ¿UPWKHKRUL]RQWDOVODWSRVLWLRQSUHVVsimultaneously on
the “my” and Down buttons on the control point until the blind
moves.
If necessary, it possible to perform this setting in the factory
EHIRUHWKH¿QDOSDLULQJ
Before doing this setting, you must set the angular
travel.
9. TIPS AND RECOMMENDATIONS
This setting is only necessary when using a light sensor
DQG XVLQJ D  NLQHPDWLF EOLQG 7LOWLQJ WUDYHO VLQFH
WKHORZHUHQGOLPLWRI !VODWVQRWKRUL]RQWDOZKHQWKH
blind rises)
9.1. Questions on the J4 io?
Observations Possible causes Solutions
The blind does not
operate.
The wiring is incorrect. Check the wiring and modify it if necessary.
The motor is hot. Wait until the motor cools down.
The Somfy io control point battery
is low.
Check whether the battery is weak and
replace it if necessary.
The control point is not compatible. Check for compatibility and replace the
control point if necessary.
The Somfy io control point used
has not been programmed into the
actuator.
Use a programmed control point or program
this control point.
The blind stops too
soon or too late.
The end limits have been incorrectly
set. Readjust the end limits.
Despite the presence
of a sunlight sensor,
when the sunlight is
low the blind does
not tilt the slats to the
horizontal position.
The sensor is not paired/set. Read the sensor manual to carry out the
pairing and appropriate settings
The sensor is paired/set. Readjust the angular travel.
The "my" position is cleared. Set the "my" position.

77
© 2013 Somfy SAS. All rights reserved. 06/2013
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9.1. Questions on the J4 io?
Observations Possible causes Solutions
,FDQWWLOWWKHVODWV
easily. The remote control is not compatible.
Pairing and using a Situo mobile io VB/
Easy Sun io/Composio io/Smoove io remote
control.
,FDQWWLOWWKHVODWV
properly. The angular travel is incorrectly set. Readjust the angular travel.
The"my" position is
not working. The "my" position is cleared. Set the "my" position.
My "my" position
cannot be repeated. The angular travel is incorrectly set. Readjust the angular travel and then reset
the "my" favourite position.
7KHUHLVLQVXI¿FLHQWSOD\LQWKHEOLQG
ladders.
No solution by adjusting the J4 io. Recall the
«my» position from the lower end limit.
The blind (or one of
several) does not
react as described
in the manual during
pairing or setting.
Pairing or setting has been not
executed correctly.
Only cut shortly the power and repeat the
procedure if necessary.
I have a wind sensor
and the blind rises to
the upper end limit
regularly or even
every hour
The sensor is paired/set.
There is radio interference or the sensor is
out of reach. Position the EVB - Slim receiver
for Variation io outside the head rail.
The battery of the Somfy io sunlight
sensor is weak.
Check whether the battery is weak and
replace it if necessary.
Despite the presence
of a wind sensor,
when it is windy, the
blind does not reach
the upper position.
The sensor is not paired/set. Refer to the corresponding guide to pair/set
the sensor.
,GRQWWKLQNWKH
position between the
end limits is accurate.
7KHUHLVLQVXI¿FLHQWSOD\LQWKHEOLQG
ladders.
No solution by adjusting the J4 io. Recall the
«my» position from the lower end limit.

78 © 2013 Somfy SAS. All rights reserved. 06/2013
EN
Only switch off the power for the actuator to be reset.
Do not place the blind, in the Upper end limit !
 Place the blind in the intermediate position (if possible).
 Cut the power supply for 2 seconds.
 Switch the power supply back on for 5 to 15 seconds.
 Cut the power supply for 2 seconds.
 Switch the power supply back on: the blind starts to move for
a few seconds.
,IWKHEOLQGLVDWWKHXSSHURUORZHUHQGOLPLWLWZLOOPRYHEULHÀ\
 Hold down the PROG button for 7 seconds: the blind will
move once then again a few moments later. The actuator is in
IDFWRU\FRQ¿JXUDWLRQ
Repeat the procedures from the «Commissioning» section
2 sec.
2 sec.
15 sec.
5 sec.
OFF
OFF
ON
ON
my
5HVWRULQJWKHRULJLQDOFRQ¿JXUDWLRQ
This reset deletes all control points, all the sensors and all the end limit settings, and resets the
actuator’s direction of rotation and favourite position «my».
The current position during the reset then becomes the new lower end limit position.
The upper end limit is cleared.
The favourite position of the actuator is reset to 600 ms from the lower end limit position.
7KHGLUHFWLRQRIURWDWLRQRIWKHDFWXDWRULVWKDWVSHFL¿HGLQVHFWLRQ
The value of the angular travel is reset to the default value (180° rotation of the motor shaft).
9.2. Replacing a lost or broken Somfy io control point
Refer to the corresponding guide.
9.3. Replacing a component of the actuator
If necessary it is possible to physically replace the J4 io motor, the J4 io plate, or both.
In all circumstances, in order to have an operational installation, the following procedure must be carried
out:
 Connect the plate with the motor, then reconnect the mains power supply
 &DUU\RXWWKHSURFHGXUHIURPWKHVHFWLRQ©5HWXUQWRIDFWRU\FRQ¿JXUDWLRQª
 Carry out the procedure in section «6 Commissioning».