Stewart Filmscreen Visionary Electriscreen User manual

Visionary Electriscreen
Owner’s Manual
VE-0211
TO THE INSTALLER: BE SURE TO LEAVE THIS MANUAL WITH THE OWNER.
•TO THE OWNER
•INSTALLATION INSTRUCTIONS
•OPERATING THE SCREEN
•MAINTENANCE

Printed in U.S.A.
©2003–2011 Stewart Filmscreen Corporation
Stewart Filmscreen reserves the right to make changes to the product specified in this document.
From time to time, this document is updated. Current versions of documentation are posted on the Stewart Filmscreen website at:
www.stewartfilmscreen.com

Contents
To the Owner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Preparing the Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Step 1. Hanging the Case . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Step 2. Electrical Hook-up . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Step 3. Installing the Screen Assembly Into the Case . . . . . . 11
Operating the Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Adjusting the Screen Extension . . . . . . . . . . . . . . . . . . . . . . . 12
Screen Care and Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Product Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Visionary Electriscreen: Owner’s Manual 1
Owner’s Manual
Visionary Electriscreen

Congratulations on your purchase of the finest optical viewing screen
available anywhere in the world!
Please take a moment to review this manual, it will help ensure you many
years of trouble-free service from your new Stewart Filmscreen product.
About your Visionary Electriscreen
The Visionary Electriscreen is designed for ease of installation. The case
can be installed separately during construction, and the screen assembly is
then installed once the construction is completed. The Visionary features a
seamless, self-finishing face-plate and drywall stops to accommodate
various ceiling configurations.
Preparation
Specifications regarding the individual screen dimensions, weight, mounting
type, and controls are provided by the factory when the unit is ordered.
Before beginning the installation:
Check the specifications for the type of mounting and switch
control to be used.
Ensure that the mounting area and electrical connection are
prepared. Generally the switch control mechanism is placed near
the AV control system to facilitate maintenance of the controls.
Check the size and weight of the screen to be installed so that
you can plan for the number of people required for the mounting
procedure. You need at least two people to mount the smaller
screens; more are needed for larger, heavier screens.
On the screen housing, note the removable Image Centerline
sticker. Use the sticker to help you accurately position the
screen. Be sure to remove this sticker after installation.
2Stewart Filmscreen Corporation
TO THE OWNER
PREPARING THE INSTALLATION
Before proceeding with the installation of this screen,
be sure to read and understand all the installation and
operating instructions thoroughly.
All electrical wiring installations must conform to local
and national codes and should be performed by
qualified service personnel.
There are no user-serviceable parts contained within
the unit.

You will need:
Enough ladders for the personnel supporting the screen during
the mounting process
A level
Fasteners appropriate for the surface on which the screen is
being mounted (See instructions for the type of mount for
recommendations.)
A wrench (supplied)
Note: This manual refers to “AC” to represent electrical power. Your
location may use 120 V, 220 V, or other electrical power. Screen systems
are manufactured using the electrical power type specified for the location.
Use appropriate power sources for your location.
Unpacking
1. Remove the outer plastic covering and white wrapping paper
surrounding the screen case.
2. Do not remove the wrapping paper surrounding the screen roller.
You should remove it only after the unit is hung and all electrical
connections have been made.
Visionary Electriscreen: Owner’s Manual 3
Caution
During installation, do not place the unit on an unstable
cart, stand, table, or ladder. The unit may fall, causing injury
to a child or adult and damage to the unit.

4Stewart Filmscreen Corporation
Professional mounting techniques should be used. Stewart Filmscreen
Corporation cannot be liable for substandard or faulty installations.
Follow the instructions for mounting the case first, then install the screen
assembly into the case after you make the initial electrical connection to the
pigtail.
Make sure that you mount the case so that the electrical connection is on
the left side (audience left).
Removing the screen assembly from the case
The unit is shipped with the screen assembly fastened inside. Prior to
mounting the unit, you must remove the screen assembly from the case.
Using the supplied wrench, loosen the bolts shown in Figure 1. There is a
bolt inside each end of the screen slot.
Mounting the case
Follow this procedure to mount the case. The Visionary Electriscreen can
be installed into the ceiling or soffit. A false ceiling is not intended to support
the weight of a Visionary Electriscreen.
The unit is usually suspended, as shown in Figure 2, but it can be secured
to the ceiling using bolts or other appropriate fasteners.
If the unit is to be mounted to plaster, drywall, masonry, or other type of
surface, use an appropriate fastener. (These might include toggle or molly
bolts or similar fasteners.)
1. Install the case onto the support structure making sure that the
bottom is flush with the finished ceiling, if any.
2. Make sure the case is level.
3. Drywall or other ceiling material may be screwed directly to the
ceiling flanges on the case. Refer to Figure 2.
STEP 1. HANGING THE CASE
Case
Romex
Connector
Electrical
Source
Support Structure
Figure 2: Mounted case
Figure 1: Bolt securing screen
assembly to case
Bolt

The motor requires standard AC input (unless an alternate voltage has been
specified). All connections are made to the electrical box on the side of the
unit (audience left).
There are several switch controls available. Follow the installation
procedure for the type of switch control you will install.
General suggestions for wiring:
Soldering is recommended.
The use of wire nuts is acceptable.
Stewart Filmscreen supplies a short electrical connection wire that is fitted
with a Molex motor connector. You will connect the harness (pigtail) to the
incoming AC Romex or service cord by wire nuts. Refer to Figure 3 for an
illustration of the electrical connection on the side of the screen unit.
1. Feed the incoming AC Romex or service cord through the Romex
connector on the housing.
2. Connect the pigtail with wire nuts on the inside of the housing.
The AC connection to this pigtail should never be made on the
outside of the enclosure as this would violate NEC electrical code
and UL standards.
Visionary Electriscreen: Owner’s Manual 5
STEP 2. ELECTRICAL HOOK-UP
Caution
Professional techniques need to used when making any
electrical connection. A qualified electrician should perform
these procedures.
Be sure to follow all standard safety procedures for
installing electrical devices.
Do not disassemble or alter the configuration of the motor
or the unit's electrical connections. This may cause injury to
you or damage to the product.
The electrical connection should be made only to the type
of power source indicated on the marking label.
Figure 3: Electrical connection
Romex
Connector
Electrical
Source
Molex
Connector

6Stewart Filmscreen Corporation
Installing the high voltage switch control
A standard 3-position AC wall switch is supplied. The high-voltage control is
connected to standard wall jack that is installed near the unit. The switch
alternates directions of screen motion by means of the hot lead, using the
3-position switch.
Preparing the connection
Before making the electrical connections, you need:
An available AC constant power source
A 4-conductor romex or motor connector cable
Making the connections
Figure 4 illustrates the connections.
1. Connect the wall switch to the AC constant power source.
2. Connect the wall switch to the screen unit’s electrical box.
Figure 4: High voltage control wiring diagram
Screen Switch
AC Power
Source
DOWN-Black
UP-Red
Line (Hot)
COMMON-White Neutral
GROUND-Green

Visionary Electriscreen: Owner’s Manual 7Visionary Electriscreen: Owner’s Manual 7
Installing the low-voltage 3-button switch option
The optional Stewart Filmscreen low-voltage control allows the use of low-
voltage wire to connect to the supplied 3-position 24V momentary wall
switch.
Preparing the connection
Before making the electrical connections, you need:
An available AC constant power source
A 4-conductor switch hook-up cable (4-conductor bell wire or
category 5 cable is typically used for long runs)
Cat 5, multi-conductor unshielded, or similar type electronic cable
can be used to connect the 3-button switch to the LVC. The
recommended wire gauge is 20 to 24 AWG. Use plenum-rated
cable when required.
Making the connection
Figure 5 illustrates the connection.
1. Mount the low-voltage control box near the screen.
2. Connect the low-voltage control box to the screen by connecting
the screen motor power leads to the power strip terminal block
located on the circuit board of the control box.
3. Connect the low voltage control box to the AC power source by
connecting the AC line voltage to the power strip terminal block
located on the circuit board of the control box.
4. Connect the switch to the low-voltage control box.
5. A parallel connection to an outboard audio-visual switching
network can be made at this time. (optional)
Figure 5: Low voltage 3-button switch wiring
AC
Line
R/F Input
InfraRed Input
Low Voltage
Switching
Neutral
COMMON-White
UP-Red
DOWN-Black
GROUND-Green
STOP-Yellow
COMMON-White
UP-Red
DOWN-Black
4 Conductor Hook-up Cable—20-24ga Recommended
Category 5 Typically Used (NOT Supplied)
Low Voltage Control Box
3-button
Momentary Switch

8Stewart Filmscreen Corporation
Installing the infrared remote control option
The optional Stewart Filmscreen infrared remote control allows control of
the screens from anywhere in the room.
Note: The distance between the hand-held remote control and the receiver
can be up to 50 feet / 15 m. It is necessary to have uninterrupted line-of-
sight between the remote and the receiver.
Preparing the connection
Refer to the previous section “Installing the low-voltage 3-button switch
option.”
Making the connection
Figure 6 illustrates the connection.
1. Mount the low-voltage control box near the screen.
2. Mount the infrared (IR) eye sensor near the screen.
3. Connect the low-voltage control box to the screen by connecting
the screen motor power leads to the power strip terminal block
located on the circuit board of the control box.
4. Connect the IR eye sensor to the small black plug-in module
located next to the switch input on the circuit board.
5. Connect the low voltage control box to the AC power source by
connecting the AC line voltage to the power strip terminal block
located on the circuit board of the control box.
6. Connect the switch to the low-voltage control box.
7. A parallel connection to an outboard audio-visual switching
network can be made at this time. (optional)
Figure 6: Infrared remote control wiring
Low Voltage Control Box
3-Button
Momentary Switch
Infrared Sensor
Infrared Remote Control
AC
Line
R/F Input
InfraRed Input
Low Voltage
Switching
Neutral
COMMON-White
UP-Red
DOWN-Black
STOP-Yellow
COMMON-White
UP-Red
DOWN-Black
4 Conductor Hook-up Cable—20-24ga Recommended
Category 5 Typically Used (NOT Supplied)
GROUND-Green

Connecting the Video Interface Control System (VICS)
The 12V VICS enables up and down operation of the screen in conjunction
with a projector, tuner, VCR, cable box, or switched AC outlet.
Preparing the connection
Before making the electrical connections, you need:
An available AC constant power source
A 4-conductor cable (14ga)
Making the connection
Figure 7 illustrates the connection.
1. Feed the cable with the pigtail back into the screen case through
the Romex connector.
2. Feed one end of a length of a 4-conductor cable (14ga) through
the same connector as in step 1.
3. Connect the 4-conductor cable to the pigtail inside the unit.
4. Use a screwdriver to open the VICS unit.
5. Feed the other end of the 4-conductor cable through the Romex
connector on the VICS unit.
6. Connect wires to the terminal block.
7. Secure the clamp on the Romex connector.
8. Replace the cover on the VICS.
9. Plug the AC power cord of the VICS into the AC outlet.
10. Attach the 12V trigger wire to the jack in the VICS.
Visionary Electriscreen: Owner’s Manual 9
Figure 7: VICS connection
To AC Power Source
Romex Connector
4-Conductor Cable (14ga Recommended)
Terminal Block 12V Trigger Wire to Projector
LED
Romex
Connector

10 Stewart Filmscreen Corporation
Installing the wireless remote control option
The optional Stewart Filmscreen wireless remote control allows control of
the screen from anywhere in the room.
Note: The distance between the hand-held remote control and the receiver
can be up to 50 feet / 15m. It is not necessary to have uninterrupted line-of-
sight between the remote and the receiver, but there should be no metal
objects between them. The override switch on the bottom of the receiver
can be used instead of the remote control.
Preparing the connection
Before making the electrical connections, you need:
An available AC power source
Making the connection
Figure 8 illustrates the connections.
1. Connect the 4-conductor cable to the receiver module.
2. Open the wireless remote receiver module and connect motor
wires according to the labels inside.
3. Plug the receiver module into the constant AC power source.
Figure 8: Wireless remote control connection
Wireless Remote
Control
AC
Connect to motor
Wireless Remote
Receiver Module

Visionary Electriscreen: Owner’s Manual 11
Follow this procedure to mount the screen assembly in the case. Be sure
you have performed the appropriate electrical hookup first. Refer to the
Caution before performing these steps.
1. Raise the screen assembly to the previously mounted case.
2. Insert the interlocking modular connector from the screen
assembly to the corresponding connector in the case. Refer to
Figure 9.
3. Make sure the cable and modular connectors stay inside the
electrical box when the screen assembly is inserted into the case.
4. Using the wrench provided, secure the screen assembly to the
case using bolts inside each end of the screen slot. As you
tighten the bolts, the screen assembly/ceiling cover will move
forward and lock into place on the case. Refer to Figure 1.
STEP 3. INSTALLING THE SCREEN ASSEMBLY INTO THE CASE
Figure 9: Installing screen assembly
Case
Screen Assembly/
Ceiling Cover
Modular
Connectors
Caution
During installation of the Visionary Screen into the mounted housing, be advised that
damage can occur to the screen. Perform the following actions to avoid damage:
When lifting the screenroll assembly up into the case, make sure the screen does
not come into contact with the sides of the housing.
Notice the flange screw positions on the inside of the case and take precautionary
steps to avoid hitting these with the screenroll.
When installing the screenroll assembly make sure that the screen never contacts or
strikes any objects as damage will occur as a result.

The method you use to raise and lower the screen depends on the type of
switch control device you have selected.
When you lower or retract the screen, it will stop at its preset limit. If an
obstacle (such as a person or furniture) gets in the path of the screen as it
is lowered, you should use the switch control to stop the screen's motion; it
will not automatically stop if it hits an obstacle.
The motor is designed to be used for short operations such as lowering the
screen in preparation for viewing. The motor is not designed for continuous
duty. If the motor operates continually for more than a few minutes, it may
automatically shut off to prevent damage from overheating. If the motor
occasionally needs to be run more than normal, for example during initial
setup and positioning, allow time for the motor to cool down.
In general, when the screen is not in use, you should store it in the fully
retracted position.
The extension and retraction limit switches have been preset at the factory.
In general, we advise you to avoid readjusting these switches.
In some cases, to enable proper alignment of the displayed image on the
screen, you may need to adjust the extension of the screen. If adjustment to
the extension is necessary, carefully follow these instructions.
12 Stewart Filmscreen Corporation
OPERATING THE SCREEN
Caution
Do not operate the motor when any of the following occurs:
The unit emits any smoke, heat, abnormal noise or
unusual odor.
The unit is damaged in some way, such as damage
from a water leak.
If any of these situations occurs, call a qualified service
person.
ADJUSTING THE SCREEN EXTENSION
Caution
Improper adjustment of the limit switches can cause
irreparable damage to the screen itself, resulting in voiding
the factory warranty.
Warning!
The screen is fully retracted when the batten is flush with
the bottom of the case. Do not attempt adjustments with
the yellow retraction (UP) limit switch that will further retract
the screen. Incorrect adjustment of the switch will cause
severe screen damage. Please consult the factory if you
have any questions.

Visionary Electriscreen: Owner’s Manual 13
Modifying the extension of the screen
You can increase the extension of the screen up to 3" (7.6 cm) past the
factory preset stop, or you can decrease the extension by approximately
4–6" (10–15 cm) from the factory preset stop. Do not attempt to modify the
screen extension beyond these recommended amounts.
The limit switches are located on the left side of the screen roller tube inside
the case, as shown in Figure 10.
To increase the screen's fully extended (screen down) stop position:
1. Lower the screen to its current stop position.
2. Locate the white extension (down) limit switch located on the left
side of the screen tube. Use a hex head or an electrician’s style
screwdriver (with a minimum 6-inch / 15 cm blade). Turn the
switch in a counterclockwise direction. If the power is on, the
screen will drop incrementally as the switch is turned.
Note: One complete turn of the switch will make approximately a
3/4" (2 cm) change in the screen's stop position.
To decrease the screen extension:
1. Lower the screen until it is extended about halfway down.
2. Locate the white extension (down) limit switch located on the left
side of the screen tube. Use a hex head or an electrician’s style
screwdriver (with a minimum 6-inch / 15 cm blade). Turn the
switch in a clockwise direction.
Note: One complete turn of the switch will make approximately a
3/4" (2 cm) change in the screen's stop position.
3. Activate the screen in the down direction until it reaches the
newly reduced stop position. Repeat this procedure until the
desired stop position is reached.
Once you have made the adjustment, whenever you lower the screen, it will
automatically stop at the new position.
Note: It is recommended that you make a note of any changes made to the
factory preset.
Screen
Limit Switches
Figure 10: Underside view

With reasonable care, you may expect many years of trouble-free use of
your Stewart projection screen.
We encourage you to keep your screen clean. To protect your screen when
it is not in use, store it in the fully retracted position.
Avoid getting any foreign material on the screen, as cleaning may prove
very difficult. It may not be possible to remove scratches, paint, ink, etc.
General maintenance
The screen surface on your screen is delicate. Special attention to these
instructions should be followed when cleaning.
A draftsman-style brush may be used to lightly whisk away any
loose dirt or dust particles. (This type of brush is usually available
at office supply stores.) Stewart Filmscreen has an optional
screen cleaning kit that contains the proper type of brush.
Contact your dealer if you would like to obtain this cleaning kit.
Particles left on the screen when it is retracted into the case may
form an impression on the screen surface. Periodically wipe the
back of the screen with a clean damp cloth.
For tougher spots, use a solution of mild detergent and water.
Rub lightly using a sponge. Blot with a damp sponge to absorb
excess water. Residual water marks will evaporate within a few
minutes. Let the screen air dry completely before retracting.
Do not use any other cleaning materials on the screen. Contact the factory
if you have questions about removing difficult spots.
Replacement parts and service
No user-serviceable parts are contained within the unit. Contact your dealer
or the factory if you require part replacement or service.
14 Stewart Filmscreen Corporation
SCREEN CARE AND CLEANING

Refer to the following guidelines if you encounter a difficulty in the operation
of your Stewart Filmscreen. Problems related to electrical or motor function
may require a qualified service person or electrician.
Should you have a problem that is not addressed here, call the Stewart
Filmscreen Corporation.
Visionary Electriscreen: Owner’s Manual 15
TROUBLESHOOTING
Problem description Probable cause Action to take
Screen won't operate. No AC power available. Check to see if the circuit
breaker has switched off. Reset
if needed.
Check outboard switching
apparatus.
Check voltage availability.
Contact an electrician.
Screen won't roll up or down
(even though power is available).
Bad connection at switch.
Polarity of VICS line may be bad.
Have an electrician or qualified
service person check the
connection as follows:
NIf you have a high voltage
control switch, check switch-
line connections.
NIf you have a low voltage
control unit, check switch-line
connections.
NIf you have a VICS, check line
connections, or the mini-plugs
at the screen input or projector
output. Check 12V DC line for
correct polarity. Contacts may
be sticking—tap relay to free
contacts.
Screen roller chatters when
power is activated.
Can be caused by voltage drop,
bad connections, or a defective
switch.
Have an electrician or qualified
service person check all hook-
ups including all outboard wiring.
Unit hums in up mode. (Screen
has already retracted.)
The screen batten is retracting
too far into the case. Failure to
correct can damage motor and
screen. Do not use the unit
until this problem is resolved.
Have a qualified service person
adjust the yellow UP limit switch.
Turn the adjusting screw
clockwise.
Screen drops when up direction
is activated (grinding noise
occurs).
Drop in voltage. Screen motor requires full
voltage. Have an electrician or
qualified service person check
available voltage.

16 Stewart Filmscreen Corporation
Problem description Probable cause Action to take
Screen continues past bottom
stop position.
White limit switch is out of
adjustment.
Readjust the white DOWN limit
switch. See pp. 12-13 of this
manual.
Batten retracts too far into case. Yellow limit switch out of
adjustment. Failure to correct
can damage motor and screen.
Do not use the unit until this
problem is resolved.
Have a qualified service person
readjust the yellow UP limit
switch. See pp. 12-13 of this
manual.
During operation, there is a
repeated thumping or clicking
sound.
Motor cable or connectors are
out of position in the case and
interfering with the screenroll.
Remove screenroll assembly
and reposition cable and
connectors so that they remain
within the electrical box when the
screenroll assembly is fitted back
into the case. See p. 11.
Motor shuts off. Motor has been
in use for more than 2 minutes.
Motor is designed for short
operations (lowering and
retracting), not continuous duty.
Longer operation, such as during
setup and positioning, causes
the motor to overheat and shut
off.
Allow the motor to cool down.
Complete cooling can take an
hour or more. Heat gain is
cumulative and takes time to
dissipate. If motor use is initiated
before it has cooled completely,
the motor will shut down again
when it reaches maximum
temperature.
Any controller (e.g., STI, LVC,
etc.) fails to operate motor.
Dirt, finger prints, marks, etc. on
screen surface.
Improper handling of screen. Brush off or use a mild detergent
solution with clean rag or cotton
swab.
Indentations appear on screen
surface.
Debris or particles adhering to
screen due to static cling.
Check back of screen; gently
brush debris away by hand.

LIMITED ONE (1) YEAR WARRANTY ON STEWART FILMSCREEN
CORP PROJECTION SCREENS SYSTEM
STEWART FILMSCREEN CORPORATION (Stewart) warrants its screens to
the original purchaser only, to be free from defects in materials and
workmanship for a period of one (1) year from the date of purchase by the
original purchaser or eighteen (18) months from date of manufacture, as
defined in the serial number, provided they are properly operated and
maintained according to Stewart instructions and are not damaged due to
improper handling or treatment after shipment from the factory.
This warranty does not apply to equipment showing evidence of misuse,
abuse, or accidental damage, including neglect caused by improper
installation (i.e. proximity to hot lights, exposure to extreme heat or cold,
exposure to excessive humidity, etc.) as well as product that have been
tampered with or repaired by any person or third party installation, other
than authorized Stewart personnel.
Stewart's sole obligation under this warranty shall be to repair or to replace
(at Stewart's sole discretion) the defective part of the merchandise. This
warranty expressly does not cover any costs of removal, installation,
framing, or other costs incident to replacing the screen or returning it to
Stewart. Returns for service should be made to your Stewart dealer. If it is
necessary for the dealer to return the screen or part to Stewart,
transportation (freight) expenses to and from Stewart are payable by the
purchaser and Stewart is not responsible for damage in shipment. To
protect yourself against damage or loss in transit, insure the product and
prepay all transportation expenses.
This warranty is in lieu of all other warranties, expressed or implied,
including warranties as to fitness for use and merchantability. Any implied
warranties of fitness for use, or merchantability, that may be mandated by
statue or rule of law are limited to the one (1) year warranty period. This
warranty gives you specific legal rights, and you may also have other rights
which vary from state-to-state. In no event will Stewart be liable for sums in
excess of the purchase price of the product. No liability is assumed by
Stewart for expenses or damages resulting from interruption in operation of
equipment, or for incidental, direct, or consequential damages of any
nature.
In the event that there is a defect in materials or workmanship of a Stewart
Screen, you may contact our Customer Service Department at
1161 W Sepulveda Blvd, Torrance, California 90502-2797
(310-784-5300) Toll free (800-762-4999).
IMPORTANT: This warranty shall not be valid and Stewart shall not be
bound by this warranty if the product is not operated and maintained in
accordance with Stewart's written instructions.
Stewart Filmscreen Corporation shall not be liable for any and all
consequential damage(s) occasioned by the breach of any written or
implied warranty pertaining to the sale in excess of the purchase price
of the product sold.
Printed in USA. Rev. 12/14/10
Visionary Electriscreen: Owner’s Manual 17
PRODUCT WARRANTY

800.762.4999 •310.784.5300 •Fax: 310.326.870
www.stewartfilmscreen.com
February 2011
Printed in U.S.A.
©2003–2011 Stewart Filmscreen Corporation