Stewart Filmscreen Visionary Medio User manual

OWNERS MANUAL
Visionary Medio
Retractable, Above Ceiling, Self-Finishing Screen System with Two-Piece Construction

Printed in U.S.A. Stewart Filmscreen Corporation
Stewart Filmscreen reserves the right to make changes to the product specified in this document.
Sizes and specifications subject to change without notice at Manufacturer’s discretion. From time to time, this
document is updated. Current versions of documentation are posted on the Stewart Filmscreen website at:
www.stewartfilmscreen.com

Visionary Medio
OWNERS MANUAL
Contents
To the Owner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Preparing the Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Installation Procedures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Operating the Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Adjusting the Screen Extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Screen Care and Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Product Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

4 Stewart Filmscreen
TO THE OWNER
Congratulations on your purchase of the finest optical viewing screen available anywhere in the world!
Please take a moment to review this manual, it will help ensure you many years of trouble-free service
from your new Stewart Filmscreen product.
ABOUT YOUR VISIONARY MEDIO ELECTRISCREEN
The Visionary Medio ElectriScreen is designed for ease of installation. If necessary, the case can be
installed during construction of the room, and the screen assembly is installed when the construction
is completed. The Visionary Medio features a seamless, self-finishing face-plate and drywall stops to
accommodate various ceiling configurations.
PREPARING THE INSTALLATION
Before proceeding with the installation of this screen, be sure to read and understand all the
installation and operating instructions thoroughly.
All electrical wiring installations must conform to local and national codes and should be performed
by qualified service personnel. There are no user-serviceable parts contained within the unit.
PREPARATION
Specifications regarding the individual screen dimensions, weight, mounting type, and controls are provided
by the factory when the unit is ordered. Before beginning the installation, review this manual and:
`Check the specifications for the type of mounting and control to be used.
`Ensure that the mounting area and electrical connection are prepared.
`Check the size and weight of the screen to be installed so that you can plan for the number of people
required for the mounting procedure. You need at least two people to mount the smaller screens;
more may be needed for larger, heavier screens.
Projection screens should always be protected in rooms that are under construction. Damage will result
if the screen is unprotected in these situations. (With the Visionary Medio, you can install the case and
then install the screen assembly when construction is complete.) When installed in a room undergoing
construction or remodeling, make sure the screen is retracted at all times and that the electrical service
to the unit is shut off. Cover the unit’s ceiling opening with plastic sheeting to guard against foreign debris
(such as dry wall dust or paint) from entering the screen housing. When the room is finished, remember
to remove protective plastic sheeting prior to screen’s first activation.

Visionary Medio 5
PREPARING THE INSTALLATION (CONTINUED)
THINGS YOU NEED
You will need:
`Two sawhorses or similar supports
`Enough ladders appropriate for ceiling height, or one ladder and a duct jack for lifting the case
(housing) and screen assembly (bezel)
`A level
`Housing mount hardware
 For blocked wood installation: Four ¼” x 3” (.63 cm x 7.6 cm) lag screws
 For a poured ceiling: #12 or larger screws and anchors
Note: Butterfly drywall screws and similar NOT recommended
 For threaded rod ceiling mount: Strut, threaded rod and strut hardware
`Appropriate tools for selected type of installation
`Electrical hook-up wire and associated components to connect control system
DIMENSIONS
Refer to Figure 1 for key dimensions.
Mounting
Threaded
rod
Nut for attaching
screen assembly
to case
Figure 1: Schematic side view of Visionary Medio

6 Stewart Filmscreen
PREPARING THE INSTALLATION (CONTINUED)
UNPACKING
iiCAUTION
During installation, do not place the unit on an unstable cart, stand, table, or ladder. The unit may fall,
causing injury to a child or adult and damage to the unit.
1. Place the shipping carton on the floor.
2. Position two sawhorses adjacent to the shipping container, approximately 18” (45 cm) from each
end of the carton.
3. Open the shipping container.
4. Remove the Visionary Medio from carton by lifting straight up. Place the unit on sawhorses as
shown in Figure 2. Do NOT place the Visionary on its back (with the screen opening up), as this may
damage the screen material.
Top of case
Screen opening
Figure 2: Screen unit placed on saw horses; top side up

Visionary Medio 7
5. From under the unit, remove the two nuts and washers from the studs at each end. Retain the hard-
ware for later reuse in installation. Refer to Figure 3.
Note: In the figure, the end plate is not shown. You do not need to remove the end plate.
6. Lift the case straight up to avoid contact with screen material. Place the case adjacent to the screen
assembly on the sawhorses. Refer to Figure 4.
7. Check the shipping container and remove the control system (if provided).
8. Replace the screen assembly into the shipping container for protection prior to final installation.
Leave the foam batten interlock blocks in place until the screen assembly is installed in the case.
PREPARING THE INSTALLATION (CONTINUED)
Nuts and
washers to
remove
Case
Lift case
straight up
Screen assembly
Figure 3: Unit end
Figure 4: Case lifted before being placed adjacent to screen assembly
Nuts and
washers to
remove
Case
Lift case
straight up
Screen assembly
Figure 3: Unit end
Figure 4: Case lifted before being placed adjacent to screen assembly

8 Stewart Filmscreen
AVAILABLE INSTALLATION METHODS
You can use different methods to install the Visionary Medio housing.
`Flat ceiling mount brackets. Refer to Figure 5.
`Threaded rods, using the built-in sliding nut rail. The installer supplies the mounting hardware,
including threaded rods and hangers. Refer to Figure 6.
Prepare the overhead structure to accept the selected mounting method.
PREPARING THE INSTALLATION (CONTINUED)
Ceiling mount
bracket
Hanger
Threaded rod
Sliding nut
rails
Figure 5: Flat ceiling mount bracket
Figure 6: Threaded rod mounting option

Visionary Medio 9
INSTALLATION PROCEDURES
Professional mounting techniques should be used. Stewart Filmscreen Corporation cannot be liable
for substandard or faulty installations.
INSTALLATION SEQUENCE
Once the mounting area is prepared and the power source is available, the general installation sequence is:
1. Install the case (housing).
2. Connect the control system.
3. When the room is ready, install the screen assembly (bezel).
You can install the case when the room is under construction. Install the screen assembly after the
construction is finished. This protects the screen fabric from damage due to construction dust and
debris.
INSTALLING THE CASE
The first step is to install the case into the prepared opening. Make sure that you mount the case so that
the electrical connection is on the left side (audience left).
Note: If necessary, you can make the electrical connection when the case is partially lifted into the
opening to provide better access if the case fits tightly to the opening.
1. Position ladders and or duct jack under area where Visionary Medio is to be installed.
2. Lift the case into the prepared opening
3. Loosely hang the case using hardware appropriate to installation.
4. Level the case by using shims or adjusting hardware.
5. Secure the case using the appropriate hardware.
iiCAUTION
The screen will not properly deploy if the case is not level. Improper deployment may cause the
screen material to wrinkle.
Next steps: Install and connect the control system at the same time as the case installation. Then you
can complete drywall or ceiling installation.

10 Stewart Filmscreen
INSTALLATION PROCEDURES (CONTINUED)
ELECTRICAL CONNECTION
The unit requires standard AC input (unless an alternate voltage has been specified).
iiCAUTION
Professional techniques need to used when making any electrical connection. A qualified electrician
should perform these procedures.
Be sure to follow all standard safety procedures for installing electrical devices.
Do not disassemble or alter the configuration of the motor or the unit’s electrical connections. This
may cause injury to you or damage to the product. The electrical connection should be made only
to the type of power source indicated on the marking label.
Stewart Filmscreen supplies a short electrical connection wire that is fitted with a Molex motor connector.
Connect the harness (pigtail) to the incoming AC Romex or service cord by wire nuts.
1. Feed the incoming AC Romex or service cord through the Romex connector on the housing.
2. Connect the pigtail with wire nuts on the inside of the housing. The AC connection to this pigtail
should never be made on the outside of the enclosure as this would violate NEC electrical code
and UL standards.
WARNING!
Make sure the motor leads do not get pinched between the end plate and housing once the screen
/ bezel has been installed. Should this occur the motor will short causing failure.
CONNECTING THE CONTROL SYSTEM
Visionary Medio is provided with an IMC (Intelligent Motor Controller) as a standard control system. The
IMC supports:
`Screen Trigger Interface
`Dry contact closures for use with a low-voltage wall switch or home automation controller
`Stewart 3-button wall pad with infrared sensor and handheld IR transmitter RS-232 via IBT100 Serial
Translator
Note: Other control systems are optional. All control systems for the Visionary Medio are to be connected
in an outboard fashion. No internal controllers are available.

Visionary Medio 11
INSTALLATION PROCEDURES (CONTINUED)
The IMC control is mounted in its own case. Connect a 4-conductor wire from the IMC location and
feed it into the Medio’s housing. Then the Molex / pigtail can be connected via wire nuts to that cable.
Review Figure 7 for installation appropriate to the site and associated equipment.
INSTALLING THE SCREEN ASSEMBLY
iiCAUTION
During installation of the Visionary Medio screen assembly into the mounted housing, be advised
that damage can occur to the screen. Perform the following actions to avoid damage:
`When lifting the screen assembly up into the case, make sure the screen does not come into
contact with the sides of the case.
`When installing the screen assembly make sure that the screen never contacts or strikes any
objects as damage will occur as a result.
Figure 7: Control system schematic

12 Stewart Filmscreen
1. Position ladders and or duct jack under area where the Visionary Medio screen assembly is to be
installed.
2. Lift the screen assembly up to the case.
3. Make sure electrical pigtails are clear of the screen assembly before positioning it.
4. Position the screen assembly mount plates over the internal threaded rods. Refer to Figure 8.
5. Loosely install the nuts and washers on each end. Note: Use the nuts and washers removed during
unpacking.
6. Level the screen assembly by adjusting the nuts on the internal threaded rods. Refer to Figure 9.
INSTALLATION PROCEDURES (CONTINUED)
Figure 8: Installing the screen assembly
Mount plate
Threaded rod
Nuts and washers
Nut and washer
on threaded rod
Figure 10: Installing access cover plates
Tabs
Access cover plate
Slots
Figure 9: Leveling the screen assembly

Visionary Medio 13
7. Connect the screen assembly Molex connector to the case Molex connector.
8. Remove the foam packing blocks.
9. Test the operation of the screen and control system.
INSTALLING ACCESS COVER PLATES
When the unit is installed and operational, install the access cover plates.
1. Locate the tabs on end of plate.
2. Pushing the plate in until it is flush. Refer to Figure 10.
INSTALLATION PROCEDURES (CONTINUED)
Nut and washer
on threaded rod
Figure 10: Installing access cover plates
Tabs
Access cover plate
Slots
Figure 9: Leveling the screen assembly

14 Stewart Filmscreen
OPERATING THE SCREEN
The method you use to raise and lower the screen depends on the type of switch control device you
have selected.
When you lower or retract the screen, it will stop at its preset limit. If an obstacle (such as a person or
furniture) gets in the path of the screen as it is lowered, you should use the switch control to stop the
screen’s motion; it will not automatically stop if it hits an obstacle.
The motor is designed to be used for short operations such as lowering the screen in preparation for
viewing. The motor is not designed for continuous duty. If the motor operates continually for more than a
few minutes, it may automatically shut off to prevent damage from overheating. If the motor occasionally
needs to be run more than normal, for example during initial setup and positioning, allow time for the
motor to cool down.
In general, when the screen is not in use, you should store it in the fully retracted position.
iiCAUTION
Do not operate the motor when any of the following occurs:
`The unit emits any smoke, heat, abnormal noise or unusual odor.
`The unit is damaged in some way, such as damage from a water leak.
If any of these situations occur, call a qualified service person.

Visionary Medio 15
ADJUSTING THE SCREEN EXTENSION
iiCAUTION
Improper adjustment of the limit switches can cause irreparable damage to the screen itself, resulting
in voiding the factory warranty.
The extension and retraction limit switches have been preset at the factory. In general, we advise you
to avoid readjusting these switches. In some cases, to enable proper alignment of the displayed image
on the screen, you may need to adjust the extension of the screen. If adjustment to the extension is
necessary, carefully follow these instructions.
WARNING!
The screen is fully retracted when the batten is flush with the bottom of the case. Do not attempt
adjustments with the yellow retraction (UP) limit switch that will further retract the screen. Incorrect
adjustment of the switch will cause severe screen damage. Please consult the factory if you have
any questions.
MODIFYINGTHEEXTENSIONOFTHESCREEN
You can increase the extension of the screen up
to 3” (7.6 cm) past the factory preset stop, or you
can decrease the extension by approximately
4-6” (10 - 15 cm) from the factory preset stop.
Do not attempt to modify the screen extension
beyond these recommended amounts.
The limit switches are located on the left side of
the screen roller tube inside the case, as shown in
Figure 11.
To increase the screen’s fully extended (screen
down) stop position:
1. 1Lower the screen to its current stop position.
2. Locate the white extension (down) limit
switch located on the left side of the screen tube. Use a hex head or an electrician’s style screw-
driver (with a minimum 6-inch / 15 cm blade). Turn the switch in a counterclockwise direction. If the
power is on, the screen will drop incrementally as the switch is turned.
Figure 11: Underside view
Screen
Limit Switches

16 Stewart Filmscreen
Note: One complete turn of the switch will make approximately a 3/4” (2 cm) change in the screen’s stop
position.
To decrease the screen extension:
3. Lower the screen until it is extended about halfway down.
4. Locate the white extension (down) limit switch located on the left side of the screen tube. Use a
hex head or an electrician’s style screwdriver (with a minimum 6-inch / 15 cm blade). Turn the switch
in a clockwise direction.
Note: One complete turn of the switch will make approximately a 3/4” (2 cm) change in the screen’s
stop position.
5. Activate the screen in the down direction until it reaches the newly reduced stop position. Repeat
this procedure until the desired stop position is reached.
Once you have made the adjustment, whenever you lower the screen, it will automatically stop at the
new position.
Note: It is recommended that you make a note of any changes made to the factory preset.
ADJUSTING THE SCREEN EXTENSION (CONTINUED)

Visionary Medio 17
SCREEN CARE AND CLEANING
With reasonable care, you may expect many years of trouble-free use of your Stewart projection screen.
We encourage you to keep your screen clean. To protect your screen when it is not in use, store it in the
fully retracted position. Avoid getting any foreign material on the screen, as cleaning may prove very
difficult. It may not be possible to remove scratches, paint, ink, etc.
GENERAL MAINTENANCE
The screen surface on your screen is delicate. Special attention to these instructions should be followed
when cleaning.
`A draftsman-style brush may be used to lightly whisk away any loose dirt or dust particles. (This
type of brush is usually available at office supply stores.) Stewart Filmscreen has an optional screen
cleaning kit that contains the proper type of brush. Contact your dealer if you would like to obtain
this cleaning kit.
`Particles left on the screen when it is retracted into the case may form an impression on the screen
surface. Periodically wipe the back of the screen with a clean damp cloth.
`For tougher spots, use a solution of mild detergent and water. Rub lightly using a sponge. Blot with a
damp sponge to absorb excess water. Residual water marks will evaporate within a few minutes. Let
the screen air dry completely before retracting.
Do not use any other cleaning materials on the screen. Contact the factory if you have questions about
removing difficult spots.
REPLACEMENT PARTS AND SERVICE
No user-serviceable parts are contained within the unit. Contact your dealer or the factory if you require
part replacement or service.

18 Stewart Filmscreen
TROUBLESHOOTING
Refer to the following guidelines if you encounter a difficulty in the operation of your Stewart Filmscreen
product. Problems related to electrical or motor function may require a qualified service person or
electrician. Should you have a problem that is not addressed here, call Stewart Filmscreen Corporation
(310-784-5300) Toll free (800-762-4999).
Problem Cause Action Steps
Screen won’t operate. No AC power available. Check to see if the circuit
breaker has switched off.
Reset if needed. Check
voltage availability. Contact an
electrician.
Screen won’t roll up or down
(even though power is
available).
Bad connection at switch. Have an electrician or
qualified service person
check the connection.
Screen roller chatters when
power is activated.
Can be caused by voltage
drop, bad connections, or a
defective switch.
Have an electrician or
qualified service person
check all hookups including all
outboard wiring.
Unit hums in up mode. (Screen
has already retracted.)
The screen batten is retracting
too far into the case. Failure to
correct can damage motor
and screen. Do not use the unit
until this problem is resolved.
Have a qualified service
person adjust the yellow UP
limit switch. Turn the adjusting
screw clockwise.
Screen drops when up
direction is activated (grinding
noise occurs).
Drop in voltage. Screen motor requires full
voltage. Have an electrician or
qualified service person
check available voltage.
Screen continues past bottom
stop position.
White limit switch is out of
adjustment.
Readjust the white DOWN
limit switch.
Batten retracts too far into
case.
Yellow limit switch out of
adjustment. Failure to correct
can damage motor and
screen. Do not use the unit
until this problem is resolved.
Have a qualified service
person readjust the yellow UP
limit switch.

Visionary Medio 19
TROUBLESHOOTING
Problem Cause Action Steps
During operation, there is a
repeated thumping or clicking
sound.
Motor cable or connectors are
out of position in the case and
interfering with the screen
assembly.
Remove screen assembly and
reposition cable and
connectors so that they
remain within the electrical
box when the screen
assembly is fitted back into
the case.
Motor shuts off. Motor has
been in use for more than 2
minutes.
Motor is designed for short
operations (lowering and
retracting), not continuous
duty. Longer operation,
such as during setup and
positioning, causes the motor
to overheat and shut off.
Allow the motor to cool down.
Complete cooling can take an
hour or more. Heat gain is
cumulative and takes time to
dissipate. If motor use is
initiated before it has cooled
completely, the motor will shut
down again when it reaches
maximum temperature.
Dirt, finger prints, marks, etc.
on screen surface.
Improper handling of screen. Brush off or use a mild
detergent solution with clean
rag or cotton swab.
Indentations appear on screen
surface.
Debris or particles adhering to
screen due to static cling.
Check back of screen; gently
brush debris away by hand.

20 Stewart Filmscreen
LIMITED ONE YEAR WARRANTY
STEWART FILMSCREEN CORPORATION (Stewart) warrants all products to the original purchaser only.
Stewart products are guaranteed to be free from defects in materials and workmanship for a period
of one (1) year from the date of purchase by the original purchaser or eighteen (18) months from date
of manufacture, as defined in the serial number. Additionally, all products must be properly operated
and maintained according to Stewart instructions and cannot be damaged due to improper handling or
treatment after shipment from the factory. This warranty does not apply to equipment showing evidence
of misuse, abuse, or accidental damage, including neglect caused by improper installation (i.e. proximity
to hot lights, exposure to extreme heat or cold, exposure to excessive humidity, etc.)
Stewart on-site warranty repair services are not available for this product. Stewart’s sole obligation
under this warranty shall be to repair or to replace (at Stewart’s sole discretion) the defective part of the
merchandise. This warranty expressly does not cover any costs of removal, installation, framing, or other
costs incidental to replacing the screen or returning it to Stewart. Returns for service should be made to
your Stewart dealer. If it is necessary for the dealer to return the screen or part to Stewart, transportation
(freight) expenses to and from Stewart are payable by the purchaser. Stewart is not responsible for
damage in shipment. To protect against damage or loss in transit, insure the product and prepay all
transportation expenses.
This warranty is in lieu of all other warranties, expressed or implied, including warranties as to fitness for
use or merchantability. Any implied warranties of fitness for use, or merchantability, that may be mandated
by statute or rule of law are limited to the one (1) year warranty period. This warranty gives you specific
legal rights, and you may also have other rights which vary from state to state. In no event will Stewart
be liable for sums in excess of the purchase price of the product. No liability is assumed by Stewart for
expenses or damages resulting from interruption in operation of equipment, or for incidental, direct, or
consequential damages of any nature. In the event that there is a defect in materials or workmanship of
a Stewart Filmscreen product, you may contact our Customer Service Department at 1161 W Sepulveda
Blvd, Torrance, California 90502- 2797 (310-784-5300) Toll free (800-762-4999).
IMPORTANT: This warranty shall not be valid and Stewart shall not be bound by this warranty if the product
is not operated and maintained in accordance with Stewart’s written instructions. Stewart Filmscreen
Corporation shall not be liable for any and all consequential damage(s) occasioned by the breach of
any written or implied warranty pertaining to the sale of a Stewart Filmscreen product in excess of the
purchase price of the product sold.