Stewart Filmscreen VistaScope User manual

TO THE INSTALLER: BE SURE TO LEAVE THIS MANUAL WITH THE OWNER.
VS-0117
To the Owner
Installation Instructions
Operating the Screen
Maintenance
Owner’s Manual
VistaScope

Printed in U.S.A.
© 2017 Stewart Filmscreen Corporation
Stewart Filmscreen reserves the right to make changes to the product specified in this document.
Sizes and specifications subject to change without notice at Manufacturer’s discretion. From time to time, this
document is updated. Current versions of documentation are posted on the Stewart Filmscreen website at:
www.stewartfilmscreen.com

To the Owner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Preparing the Installation . . . . . . . . . . . . . . . . . . . . . . . . . 5
Product Components . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Assembling and Mounting the Frame . . . . . . . . . . . . . . . . . . . 7
Attaching the Screen to the Frame . . . . . . . . . . . . . . . . . . . . 8
Operating the VistaScope . . . . . . . . . . . . . . . . . . . . . . . . . 9
Caring for & Cleaning the Screen . . . . . . . . . . . . . . . . . . . . . 10
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Product Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Contents
Owner’s Manual
VistaScope

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© 2017 Stewart Filmscreen Corporation
About the VistaScope
The VistaScope features a native 2.40:1 image area allowing full enjoyment and
flexibility when watching movies in super widescreen formats.
To accommodate variable aspect ratios, the VistaScope features a masking system.
The screen maintains a constant vertical height, while the electronically controlled
side masking panels create the right screen area for viewing images projected in
different aspect ratios: from its native CinemaScope to NTSC 4.3, widescreen, and
HDTV 16:9 formats.
A side trim cover is available as an option.
The frame acts as a projection overscan border. The VeLux finish is designed to
absorb any overscanning.
BRIC
The VistaScope uses the Stewart Filmscreen BRIC for control of the masking
motors. You can preset several masking positions to achieve desired aspect ratios.
Refer to the BRIC manual for more information on installing the BRIC and operating
the masking motors with the BRIC.
Congratulations on your purchase of one of the finest optical viewing screens
available anywhere in the world!
Please take a moment to review this manual as it will help ensure you many years of
trouble-free service from your new Stewart Filmscreen product.
TO THE OWNER

5VistaScope: Owner’s Manual
© 2017 Stewart Filmscreen Corporation
Be sure to unpack carefully in a clean area. Use special care when handling the screen
so that it does not become soiled or damaged. If you plan to repack your screen and
hardware for transportation to another location, you may wish to photograph or make a
note of how it was packed. Keep the packing material.
Unpacking
Note: Bolts and other fasteners for the screen are standard gauge and sizes used in
the U.S., regardless of where they will be installed. For this reason, the sizes are
expressed in inches rather than metric measurements.
♦Lint-free, clean cloth gloves for handling the screen
♦Ladders for the personnel supporting the screen during the mounting process
♦A level
♦Fasteners appropriate for the surface on which the screen is being mounted
♦A drill
♦Tools for tightening fasteners
You will need:
♦Make sure there is a clean surface on which to unroll the screen and assemble the
frame.
♦Prepare for electrical access.
♦Check the size and weight of the screen to be installed so that you can plan for the
number of people required for installation. You need at least two people to
mount standard size screens; more are needed for larger, heavier screens.
♦If installing the VistaScope in an aperture, ensure that the opening is large enough to
accommodate the screen in its installed configuration. A minimum clearance of 1 – 2”
(2.5 – 5 cm) on all sides and on top of the screen is strongly recommended.
Before beginning the installation:
Specifications regarding the individual screen dimensions, weight, etc. are provided
by the factory when the unit is ordered.
Preparation
Before proceeding with the installation of this screen, take time to thoroughly
read and understand these installation instructions.
PREPARING THE INSTALLATION
♦Do not stand on the screen tube or store it vertically on its end. This will cause
screen damage. If you are not going to install the screen immediately, make sure it
remains horizontal during storage.
Caution

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© 2017 Stewart Filmscreen Corporation
Figure 1: Frame Rear View
CENTER SECTION
MASKING SYSTEM
MOTOR
WALL MOUNT
BRACKET (WOODEN)
TRACK FOR MASK MOTION
SLIP JOINT
BACK BRACE
(METAL)
This section identifies the principal components of the VistaScope. The unit is
shipped in several sections: the left and right sections, each with a motor assembly
on the outside, plus a center section.
PRODUCT COMPONENTS

7VistaScope: Owner’s Manual
© 2017 Stewart Filmscreen Corporation
4. Make sure the frame is level and plumb.
5. Attach the screen to the frame (see page 8).
Note: Ensure that after you attach the screen you can access the motor and encoder
cables for attachment to the BRIC controller.
6. When you are ready to connect the motor and encoder cables, refer to the BRIC manual.
It is important to distinguish between wall mount brackets and back braces.
All wall mount brackets must be used to properly support the unit. The back
braces are used for dimensional accuracy and are not designed to support the
weight of the unit. (Refer to Figure 1)
Caution
Refer to Figure 1
1. Assemble the frame by fitting together the slip joints of the side sections and center
section. The sections are number matched. Secure the sections using the supplied hex
head bolts.
2. Attach the center wall mount bracket to the frame.
3. Mount the frame to the wall using the attached wall mount brackets. If possible, attach
to wall studs. Alternately, use hollow wall anchors or molly bolts appropriate for the
weight of the screen and frame assembly.
Note: You may use wooden strips to ensure the screen is secured to the wall. Fasten
the wooden strips horizontally to wall studs and secure the VistaScope mounting
brackets any place along the strips, making sure both wooden strips and VistaScope
frame are level.
The wooden strips may be:
♦Plywood: 1" thick x 6" high (2.5 cm x 15.2 cm)
♦Fir: 2" thick x 6" high (5 cm x 15.2 cm)
Professional mounting techniques should be used. Stewart Filmscreen can
not be liable for substandard or faulty installations.
ASSEMBLING AND MOUNTING THE FRAME

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© 2017 Stewart Filmscreen Corporation
Figure 3: Details of Screen Attachment
Figure 2: Unrolling the Screen for Attachment to the Frame
You will need at least two people, one to support the screen, and one to snap the
screen in place. The viewing side of the projection screen is rolled to the inside to
protect the optical coating. The screen is rolled lengthwise, with protective paper
rolled in with the screen. The screen fabric attaches to the frame with snap
fasteners.
1. Remove the screen from the cardboard shipping tube.
2. Look at the frame and locate the snaps.
3. While supporting the screen roll, snap the screen into the frame starting at the top left.
Gently allow the screen to stretch onto the snaps. Do not jerk, wrinkle or crease the screen
material, as it can be damaged. Refer to Figures 2 and 3. Attach the snaps on the top
corners and top horizontal section first, unrolling the screen as you go.
4. Attach remaining snaps.
♦Be careful not to touch or scratch the image surface with fingernails.
♦Do not use any tools to fasten the screen to the frame.
♦Do not fold or crease the screen.
Caution
MOUNTING THE FRAME (CONTINUED)

9VistaScope: Owner’s Manual
© 2017 Stewart Filmscreen Corporation
Keep objects and fingers out of the way of the masks when they are in motion.
Caution
VistaScope operation is controlled by a Stewart Filmscreen BRIC. Refer to the
BRIC manual for details. You can use either a hand-held remote control or a wall
mounted keypad to operate the masks.
OPERATING THE VISTASCOPE

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© 2017 Stewart Filmscreen Corporation
♦Avoid getting any foreign objects on the screen, as cleaning may prove very difficult. It
may not be possible to remove scratches, paint, ink, etc.
♦A draftsman-style brush may be used to lightly whisk away any loose dirt or dust
particles. (This type of brush is usually available at office supply stores.) Stewart
Filmscreen has an optional screen cleaning kit that contains the proper type of
brush. Contact your dealer if you would like to obtain this cleaning kit.
♦For tougher spots, you can make a cleaning solution using a water-based detergent and
warm water. To make the solution, mix one part Simple Green, 409, or other water based
industrial cleaner with three parts warm water. Moisten a clean cotton cloth or Q-Tip with
this solution, moisten the stained area, and gently lift off the stain. Never use an
aggressive scrubbing action as you could damage the screen surface by removing the
optical coating. Remoisten the area with clean water and dab dry with a clean sponge or
cotton cloth. Any residual watermarks will evaporate on their own in a few minutes.
♦Contact the factory if you have questions about removing difficult spots.
The surface of your screen is delicate, so we encourage you to keep your screen
clean. Special attention to these instructions should be followed when cleaning.
General Maintenance
With reasonable care, you may expect many years of dependable use of your
Stewart projection screen.
CARING FOR AND CLEANING THE SCREEN
No user-serviceable parts are contained within the unit. Contact your dealer or the
factory if you require part replacement or service.
Replacement Parts & Service
♦VeLux is the velvet material covering the frame.
♦Use a lint roller to remove particles from the VeLux.
♦A brush may be used to comb (lift) the nap of the VeLux material to help eliminate
depression marks.
VeLux™ Covering
♦Do not use any other cleaning materials on the screen.
♦Do not use chemicals or solvents to clean the screen. Use only commercially
available, water-based de-greaser.
♦Do not use chemicals, solvents, or liquid cleaners to clean the VeLux covering.
♦Do not fold or crease the screen.
Caution

11VistaScope: Owner’s Manual
© 2017 Stewart Filmscreen Corporation
TROUBLESHOOTING
Dirt, fingerprints, marks, etc. on
screen surface.
Problem Description Probable Cause Action To Take
Improper handling of screen. Lightly brush off or use a mild deter-
gent solution with a clean rag or cotton
swab.
When retracting the masks, grinding
noise occurs. Drop in voltage. Motor requires full voltage. Have an electrician or qualified service person
check available voltage.
The masking panels are not operating. No AC power available.
The 3rd party control is not
operational.
Check to see if the circuit breaker has
switched off. Reset if needed.
Check outboard switching apparatus.
Check voltage availability.
Contact an electrician.
Check for correct pinout, wiring &
serial strings.
Motor chatters when power is
activated. Can be caused by voltage drop, bad connections, or a defective switch. Have an electrician or qualified service person check all hook-ups including all
outboard wiring.
Refer to the following guidelines if you encounter a difficulty in the operation of your Stewart Filmscreen product.
Problems related to electrical or motor function may require a qualified service person or electrician.
Should you have a problem that is not addressed here, call Stewart Filmscreen Corporation (1-800-762-4999).

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© 2017 Stewart Filmscreen Corporation
STEWART FILMSCREEN CORPORATION (Stewart) warrants its Stewart Filmscreen products to the original
purchaser only, to be free from defects in materials and workmanship for a period of one (1) year from the date
of purchase by the original purchaser or eighteen (18) months from date of manufacture, as defined in the serial
number, provided they are properly operated and maintained according to Stewart instructions and are not
damaged due to improper handling or treatment after shipment from the factory. This warranty does not apply to
equipment showing evidence of misuse, abuse, or accidental damage, including neglect caused by improper
installation (i.e. proximity to hot lights, exposure to extreme heat or cold, exposure to excessive humidity, etc.).
Stewart on-site warranty repair services are not available for this product.
Stewart’s sole obligation under this warranty shall be to repair or to replace (at Stewart’s sole discretion) the
defective part of the merchandise. This warranty expressly does not cover any costs of removal, installation,
framing, or other costs incident to replacing the screen or returning it to Stewart. Returns for service should be
made to your Stewart dealer. If it is necessary for the dealer to return the screen or part to Stewart, transportation
(freight) expenses to and from Stewart are payable by the purchaser. Stewart is not responsible for damage in
shipment. To protect yourself against damage or loss in transit, insure the product and prepay all transportation
expenses.
This warranty is in lieu of all other warranties, expressed or implied, including warranties as to fitness for use and
merchantability.Any implied warranties of fitness for use, or merchantability, that may be mandated by statute or
rule of law are limited to the one (1) year warranty period. This warranty gives you specific legal rights, and you
may also have other rights which vary from state-to-state. In no event will Stewart be liable for sums in excess of
the purchase price of the product. No liability is assumed by Stewart for expenses or damages resulting from
interruption in operation of equipment, or for incidental, direct, or consequential damages of any nature.
In the event that there is a defect in materials or workmanship of a Stewart Filmscreen product, you may contact
our Customer Service Department at 1161 W Sepulveda Blvd, Torrance, California 90502- 2797 (310-784-5300)
Toll free (800-762-4999).
IMPORTANT: This warranty shall not be valid and Stewart shall not be bound by this warranty if the product
is not operated and maintained in accordance with Stewart’s written instructions. Stewart Filmscreen Corporation
shall not be liable for any and all consequential damage(s) occasioned by the breach of any written or implied
warranty pertaining to the sale of a Stewart Filmscreen product in excess of the purchase price of the product
sold.
LIMITED ONE YEAR WARRANTY

800.762.4999 • 310.784.5300 • Fax: [phone]
w
January 2017
Printed in U.S.A.
©2016 Stewart Filmscreen Corporation