Tiptel Ip 280 User manual

Manual (EN)

Tiptel IP-280

Yealink SIP-T20P

tiptel

About This Guide

Thank you for choosing this Enterprise IP Phone which is especially designed for power

users in the office environment. It features fashion and sleek design, abundant

telephony applications, broad interoperability with the popular 3rd party VoIP products,

fulfilling the VoIP deployment needs from enterprise and ITSP.

In this User Guide, you will find everything you need to quickly use your new phone. Be

sure to verify with your system administrator that your network is prepared for

configuring your IP phone. As well, be sure to read the Packing List section in this guide

before you set up and use the phone.

Declaration of Conformity

Hereby, it’s declared that this phone is in conformity with the essential

requirements and other relevant provisions of the CE, FCC.

CE Mark Warning

This is a class B device, in a domestic environment; this product may cause radio

interference, in which case the user may be required to take adequate measures.

WEEE Warning

To avoid the potential effects on the environment and human health as

a result of the presence of hazardous substances in electrical and

electronic equipment, end users of electrical and electronic equipment

should understand the meaning of the crossed-out wheeled bin symbol.

Do not dispose of WEEE as unsorted municipal waste and have to collect

such WEEE separately.

Tables of Contents

Getting Started.................................................................................- 1 -

Packing List ............................................................................................................................... - 1 -

Assembling the Phone................................................................................................................ - 2 -

Configuration and Registration.................................................................................................. - 4 -

Configuring via Web Page ................................................................................................. - 4 -

Configuring via keypad...................................................................................................... - 5 -

Overview ..........................................................................................- 6 -

Keypad Instruction..................................................................................................................... - 6 -

LED Instruction.......................................................................................................................... - 7 -

Icon Instruction.......................................................................................................................... - 8 -

User Interface............................................................................................................................. - 9 -

Customizing Your Phone...............................................................- 11 -

General Settings........................................................................................................................- 11 -

Phone Status......................................................................................................................- 11 -

Language...........................................................................................................................- 11 -

Time and Date.................................................................................................................. - 12 -

Keypad Lock.................................................................................................................... - 13 -

Audio Settings.......................................................................................................................... - 14 -

Volume............................................................................................................................. - 14 -

Ring Tones ....................................................................................................................... - 14 -

Codec Selection................................................................................................................ - 15 -

Contact Management ............................................................................................................... - 16 -

Edit/Add/Delete Contact.................................................................................................. - 16 -

Import/Export Contact list................................................................................................ - 17 -

Other Settings........................................................................................................................... - 18 -

Key as Send...................................................................................................................... - 18 -

Hot Line ........................................................................................................................... - 18 -

Anonymous call ............................................................................................................... - 18 -

Auto Redial...................................................................................................................... - 19 -

Auto Answer .................................................................................................................... - 20 -

Missed call log................................................................................................................. - 20 -

Programmable Key .......................................................................................................... - 20 -

Live Dialpad..................................................................................................................... - 21 -

Dial Plan........................................................................................................................... - 22 -

Dial Now.......................................................................................................................... - 24 -

Area Code ........................................................................................................................ - 24 -

Block Out......................................................................................................................... - 25 -

Using the Basic Call Functions.....................................................- 26 -

Making a call............................................................................................................................ - 26 -

Call Devices..................................................................................................................... - 26 -

Call Methods.................................................................................................................... - 26 -

Call Completion............................................................................................................... - 26 -

Answering a call....................................................................................................................... - 27 -

Answering an incoming call............................................................................................. - 27 -

Denying an incoming call ................................................................................................ - 27 -

DND................................................................................................................................. - 27 -

Call Forward .................................................................................................................... - 28 -

Intercom........................................................................................................................... - 29 -

During an Active Call .............................................................................................................. - 29 -

Mute................................................................................................................................. - 29 -

Call Hold.......................................................................................................................... - 29 -

Call Waiting ..................................................................................................................... - 30 -

Call Transfer..................................................................................................................... - 30 -

3-way Conference ............................................................................................................ - 31 -

Voicemail ......................................................................................................................... - 31 -

Using the Advanced Phone Functions..........................................- 33 -

Account Setting........................................................................................................................ - 33 -

TLS .................................................................................................................................. - 33 -

Network Setting ....................................................................................................................... - 34 -

PC Port Setting................................................................................................................. - 34 -

VLAN Setting.................................................................................................................. - 35 -

HTTPS ............................................................................................................................. - 36 -

Maintenance Tasks................................................................................................................... - 37 -

Administrator Mode......................................................................................................... - 37 -

Administrator/User Password .......................................................................................... - 38 -

Reboot.............................................................................................................................. - 38 -

Reset to Factory ............................................................................................................... - 39 -

Firmware Update.............................................................................................................. - 39 -

Decryption........................................................................................................................ - 40 -

System Log Export........................................................................................................... - 41 -

PCAP Trace Export.......................................................................................................... - 42 -

802.1X.............................................................................................................................. - 42 -

DSS keys Configuration........................................................................................................... - 42 -

Line.................................................................................................................................. - 43 -

Speed Dial........................................................................................................................ - 43 -

Intercom........................................................................................................................... - 43 -

BLF.................................................................................................................................. - 44 -

URL Record..................................................................................................................... - 44 -

Conference....................................................................................................................... - 45 -

Forward............................................................................................................................ - 45 -

Transfer............................................................................................................................ - 45 -

Hold.................................................................................................................................. - 45 -

DND................................................................................................................................. - 46 -

Redial............................................................................................................................... - 46 -

Call Return....................................................................................................................... - 46 -

Pick Up............................................................................................................................. - 46 -

Call Park........................................................................................................................... - 47 -

Group Listening ............................................................................................................... - 47 -

Voice Mail........................................................................................................................ - 47 -

DTMF .............................................................................................................................. - 48 -

Group Pick up .................................................................................................................. - 48 -

Record.............................................................................................................................. - 48 -

Tone Settings............................................................................................................................ - 49 -

Voice ........................................................................................................................................ - 49 -

Ring.......................................................................................................................................... - 50 -

Trouble Shooting ...........................................................................- 52 -

Enterprise IPPhone GettingStarted

- 1 -

Getting Started

Packing List

The following components are included in your package:

Enterprise IP Phone

Phone Stand

Power Adapter

Enterprise IPPhone GettingStarted

- 2 -

Handset & Handset Core

Ethernet Cable

Quick Installation Guide & Quick Reference

CD Content

Check this list before installation to ensure that you have received each item. If you are

missing any items, contact your IP phone reseller.

Assembling the Phone

This section introduce how to assemble the phone with the components in the packing

list：

Attach the stand;

Connect Handset and Headset;

Enterprise IPPhone GettingStarted

- 3 -

Connect Network and Power.

1) Attach the Stand, as shown below:

2) Connect Handset and Headset, as shown below:

Note:

Headset is not provided in the packing list. Please contact your distributor for more

information.

3) Connect Network and Power

There are two ways for network and power source connections. You can either connect

the phone to the AC Power directly using the power adapter or to a PoE compliant

switch or hub. Your system administrator will advise you on which one to use.

Enterprise IPPhone GettingStarted

- 4 -

Note:

1. If inline power is provided, do not install AC adapter. Make sure the Ethernet cable

and switch/hub are PoE compliant.

2. The Internet Port can be also connected to Hub/Switch/IP PBX or other internet

devices.

The phone can also share the network connection with other network devices such as

PC. Connect the phone’s PC port and computer’s Network Port together using an

Ethernet cable, shown as below:

Configuration and Registration

If you are administrator, you need to do some simple configuration to make the phone

work. If not, please contact with your internet administrator or service provider for

more details.

Configuring via Web Page

Press OK button on the keypad of the phone to enter the status page and find out the

IP address of IP phone. Enter it (for example http://192.168.3.28) into the address bar

of web browser. The default login name and password are both “admin”.

Note:

Please locate your PC in the same network segment of IP phone (192.168.3.X) to

access the web configuration page. Please consult your system administrator for help.

Network Settings

Choose Network->Internet Port（WAN）.

DHCP: By default the phone attempts to contact a DHCP Server in your network in

order to obtain its valid network settings, e.g. IP address, sub mask, gateway, DNS

server, etc.

Static IP Address: If your phone cannot contact a DHCP Server for any reason, you

Enterprise IPPhone GettingStarted

- 5 -

need to enter the network settings manually via Static IP Address. Please contact your

internet administrator for more details.

PPPoE: If you are using the xDSL Modem, you can connect your phone to the internet

via PPPoE mode. Please contact your ISP for the User Name and Password for internet

access.

Note:

Using the wrong network parameters may result in inaccessibility of your phone and

may also have an impact on your network performance.Please contact your network

administrator.

Account Settings

The phone attempts to register to the SIP server using the account/registrar data

provided by the automatic or manual initialization.

Choose Account, you will find the following parameters:

Field Description

Account Active You can choose on/off to enable/disable the account respectively.

Label It is showed on the LCD for users to identify the account.

Display Name It is showed as Caller ID when making a phone call.

User Name User account information, provided by VoIP service provider.

Password It is provided by ISP for registration.

SIP Server & Port Server for registration, provided by ISP.

Note:

Should the IP PBX (SIP registrar) require an authentication, you will be prompted to

enter the correct password. Make sure you are using the appropriate input method or

enter the password via the web user interface.

Configuring via keypad

Network Settings: Press MENU->Settings->Advanced->Network->WAN Port/PC Port

/VLAN/Web Type to enter the internet relating configuration page.

Account Settings: Press MENU->Settings->Advanced->Accounts->OK to configure

the account settings.

You can refer to the above “Configuring via Web Page” for the parameter details.

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